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Samsung India Complaints & Reviews

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Updated: Oct 8, 2026

Complaints 19019

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I bought Samsung S21 Ultra on Jan and the Phone's display stopped working on June.
It's been more than 2 weeks and Service Center isn't able to provide Screen Replacement. What kind of Support do u have for a Flagship Phone.

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Samsung India Customer Care

from Chennai, Tamil Nadu

Jul 21, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Purchased S21 plus but not able to redeem bud pro even after 72 hours.

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Samsung India Customer Care

from Chennai, Tamil Nadu

Jul 21, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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खुलेआम samsung के नाम पर फर्जी मिक्सर ग्राइंडर बेंचे जा रहे है

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Samsung India Customer Care

from Chennai, Tamil Nadu

Jul 21, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Hello there,

I am Prakash Chandra Joshi and I reside in khatima, U.S.Nagar, Uttarakhand.15 days before I faced an issue with my mobile screen which turned half black suddenly.I brought it to the service center in Khatima (262308) but even without physically checking, the employee there told me that the defect is not in warranty.Although the device does not have any crack or any other defects from outside and it seems some internal problem with the device but still I am not provided with the help.I purchased my Samsung F41 on 21 Jan, 2021 and it is still on warranty.I am totally dissatisfied with the services provided by Samsung sevice center Khatima.It is not the first time they are denying the service.It happened with me before also.

I have attached the photo of my device below and it is clearly visible that it has some internal issue.I have also attached the bill of mobile.

Please look into this matter as soon as possible.

Thanks and Regards

Name:-Prakash Chandra Joshi
Email:[protected]@gmail.com
Contact:-[protected]
Device Purchased on:-21/01/2021
Device Model:- Samsung F41
Address:-Vill-Nadanna, P.O.-Chakarpur, City-Khatima (PIN-262308), State-Uttarakhand.

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Jul 27, 2021

Updated by Harish31 Hello there

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Address: 3251, B3, Vasant Kunj, New Delhi - 110070

Hi,

I submitted my mobile for screen change on 11th July in AB-7, First Floor, Safdarjung Enclave, NEW DELHI 110029.

When I drop by this service center to collect my phone they behave very rudely and even not giving the ETA.

Now they are not responding on WhatsApp even not picking my phone.

Request you to provide the ETA otherwise return my phone and deposited amount (Rs. 10000/-).

Here is my Service Request Number: [protected]

Regards,
Kali Dutt
M: [protected]

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K

Kali Dutt

Jul 20, 2021

Adding screenshot for my service request details.

Samsung India Customer Care

from Chennai, Tamil Nadu

Jul 20, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Address: Valyaparambil house ,kulashekharapathi,pathanamthitta

My device is a waterproof, but it drops to water accidentally phone got offed

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Samsung India Customer Care

from Chennai, Tamil Nadu

Jul 19, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Address: Block No. 14, Qrt. No. 95, CPWD Colony, Seminary Hiils, Nagpur-440 006.

I, Satish Eknath Khot, having Mobile No. [protected] had purchased a Samsung galaxy F 41 mobile directly from Samsung Store on 24th October, 2020 delivered by Bluedart Courier Services to me after some 2-3 days. Yesterday all of a sudden some red and purple colours have spread on Display and the spread is increasing. I personally contacted the Authorized Samsung Service Centre at SPECTRUM SERVICES at Dharampeth Tower, 1st floor, Dharampeth, Nagpur-440 010 today in the morning but the Service Centre attendant/technician told me that the problem of DISPLAY dies not cover under WARRANTY and hence I have to pay for it. The technician told me that estimated expenses will be around Rs. 4, 700/- even though my mobile is under warranty i.e. purchased on 24th October, 2020. Even the technician demanded Rs. 177/- towards Estimate Report which I did not take. Kindly arrange to repair my mobile through the Samsung Service Centre at the earliest.

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Samsung India Customer Care

from Chennai, Tamil Nadu

Jul 19, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Address: 29/5 N C Das Road, Baranagar, Kolkata

Dear Sir,

This is to inform you that my Refrigerator is leaking water from this device. We have complained about this, but there is no response from your end. Requesting you kindly look into this matter. My invoice details for your reference. I hope you will respond soon.

Service Details

Service Request Date
Monday, July 05, 2021

Service Request Number
[protected]

Model Number
RT28T3C23NV/HL

With Regards,

Debasis Mahato

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Samsung India Customer Care

from Chennai, Tamil Nadu

Jul 18, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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I had given my phone to service center as my phone was having restart problem from starting, they updated the software but problem remains same. After that again I had given my phone to service center for same problem as well as USB connecting problem, they changed the USB slot and motherboard and given my phone back after 13 days. Now again I have given my phone at service center for USB connecting problem as well as many other problems as its touch doesn't work sometimes, while using any app its come back to home page itself. Till now I even unable to use my phone properly and wasting time at service center.

Samsung India customer support has been notified about the posted complaint.

Jul 18, 2021

Updated by Keshav Bajaj My phone is still with service center

Jul 18, 2021

Updated by Keshav Bajaj Don't know what your company wants. Just want people to buy Samsung but not everyone knows about your worst services

Verified Support

Jul 20, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Jul 21, 2021

Updated by Keshav Bajaj Phone no.[protected]
Mailid- [protected]@gmail.com

Jul 22, 2021

Updated by Keshav Bajaj Recived phone from service center but now I'm facing new problems as well as old problems also

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Address: Samsung India Electronics Pvt. Ltd.

Hello team! I knew you wouldn't.

It's over 24 hours time was sought regarding my case. It's now 72 hours. But I haven't got any update yet.

Good news for all of you? Now this matter is going to court. Now you don't need to worry any more. Very soon you will have notice.

Will answer it again later. Now whether you call or not. That's your wish. Because this matter is going to court.

And? Notice this tomorrow? Your Noida Head Office! And Gurgaon Head Office!

for both. speed post! have been done. Now let's see. Why won't you. But Iam give you one more chance. I want refund my watch ⌚.

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Jul 26, 2021

Updated by Mobilecare5903 Hello team! I got the information. My case is closed. But want to tell you? I have your Samsung watch. And your technical team?

Why did you verify it? He didn't even hear once whether the voice was a track or not? No problem! I have some Hindus. Or do you answer? Or shall I ask the court?

When the people of the center already knew. This is how the sound will come in it. So he! Why open my watch? second point.

Delivery of car at service center. and up to 10 days. near you? Lack of record third point. When I came to arrange the call.

So calling continuously for 20 days. And tell this. You will get a call. Found out 20 days later. My call did not get arranged. So where do you get calls from?

The fourth point is what your supervisor said. Whose name is Akash. some reason? The age of my car. And say this! in your case?

there is something! Which your case is not getting solved. Everyone is having K years. But not yours! Name the reason for that. And?

to threaten. And I want to tell one more thing. Near me! Your total call is recording. Whatever you guys said to guide me miss.

and sent by you. All mails are there. If you don't want to answer? For this. Court me!

Have to take help. Notice has been sent to you. I am sending you the screenshot. Please read it carefully. and reply to it. You have one more option.

Either refund my lot.

or else?

Going to court Answering about these points. done by you. All the mistakes you have made.

I have his total record! if you have? Speed â€‹â€‹posted by me.

Court notice? Have you got it? According to him! within 7 days. You have been asked to answer. And when do I?

All these evidences. I will present it in court. After that! Coat too. About your service! Will condemn

Because your employees! Is everyone saying that? Company ones! Why are you doing this to you? This is wrong! It should not happen.

These are your employees. I have call recording of them too! I will also present this in court. Workers of your company! He himself is telling. You are being mentally harassed.

You later? Regarding Harassment. A notice! And I want to send lets see. In this case of mine!

What can you all do? Thank you! Please read the notice carefully. and answer it.

If you guys? Call me if you want to contact me. If you don't want to call.

Then mail it. If you don't want to get it? Answer it! Come to court. If the notice has not arrived then all of you?

I am sending a copy of the notice. After it your choice!

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M

Mobilecare5903

Jul 26, 2021

Hello team! I got the information. My case is closed. But want to tell you? I have your Samsung watch. And your technical team?

Why did you verify it? He didn't even hear once whether the voice was a track or not? No problem! I have some Hindus. Or do you answer? Or shall I ask the court?

When the people of the center already knew. This is how the sound will come in it. So he! Why open my watch? second point.

Delivery of car at service center. and up to 10 days. near you? Lack of record third point. When I came to arrange the call.

So calling continuously for 20 days. And tell this. You will get a call. Found out 20 days later. My call did not get arranged. So where do you get calls from?

The fourth point is what your supervisor said. Whose name is Akash. some reason? The age of my car. And say this! in your case?

there is something! Which your case is not getting solved. Everyone is having K years. But not yours! Name the reason for that. And?

to threaten. And I want to tell one more thing. Near me! Your total call is recording. Whatever you guys said to guide me miss.

and sent by you. All mails are there. If you don't want to answer? For this. Court me!

Have to take help. Notice has been sent to you. I am sending you the screenshot. Please read it carefully. and reply to it. You have one more option.

Either refund my lot.

or else?

Going to court Answering about these points. done by you. All the mistakes you have made.

I have his total record! if you have? Speed â€‹â€‹posted by me.

Court notice? Have you got it? According to him! within 7 days. You have been asked to answer. And when do I?

All these evidences. I will present it in court. After that! Coat too. About your service! Will condemn

Because your employees! Is everyone saying that? Company ones! Why are you doing this to you? This is wrong! It should not happen.

These are your employees. I have call recording of them too! I will also present this in court. Workers of your company! He himself is telling. You are being mentally harassed.

You later? Regarding Harassment. A notice! And I want to send lets see. In this case of mine!

What can you all do? Thank you! Please read the notice carefully. and answer it.

If you guys? Call me if you want to contact me. If you don't want to call.

Then mail it. If you don't want to get it? Answer it! Come to court. If the notice has not arrived then all of you?

I am sending a copy of the notice. After it your choice!

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Address: lunawada

Our complain no 2924599
wednesday your technician call me but till not come please send me technician
thanks & best regards
murtaza bootwala
mobil[protected]

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Samsung India Customer Care

from Chennai, Tamil Nadu

Jul 18, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Address: Quarter No 2 Type 2 Block No-9, Second Postal Colony Near Food Corporation of India

Am really very very disappointed with Samsung service support. My Samsung service request no is [protected]. My Samsung digital investor fridge stopped cooling due to compresser. The engineer had a visual inspection and suggested to replace the compressor. He told that it will take 2 days to get the part and installed. Its been 7 days Plus now, the engineer told me that the compressor is 5 year warranty but in digital investor the compressor warranty is 10 year written in fridge. If the problem is not solve then I will be go through the consumer court. I dont have service center contact number and the Samsung Service Support always says that it will be done today. Samsung brand value has been degraded due to its poor service support. I am never going to buy any Samsung product henceforward.

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Samsung India Customer Care

from Chennai, Tamil Nadu

Jul 18, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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I am Aditya Inchalmath I am using Samsung Galaxy S20 since 6 to 7 month. I visited more than 6 times to Samsung Service Center. And I got proper service but I am not happy with Samsung Galaxy S20. Kindly replace or refund me.
I am facing lots of problems like
1) Warning comes your phone's temperature is too high to use.
2) If I call for 5 minutes it's get heat up and I am not able to use.
3) And battery drains quickly.
4) If I play any games or videos it's get heat and warning comes like your phone's temperature is too high to use.
I have used all top hand mobile devices like
S2, S4, S8, S10 and S10+, Note 8 and Note 10
But I am facing this issue first time kindly replace my device.
I hope you will take proper action

Thanking you
Respected Sir/Madam

Samsung India customer support has been notified about the posted complaint.

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Samsung India Customer Care

from Chennai, Tamil Nadu

Jul 18, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Hi,

Not really sure if anyone in Samsung is literally bothered about the CUSTOMERs or not. Even now I am struggling to get any kind of resolution for the lack of service from Samsung Service centre in Bijnor, UP, 246701.

The technician visited my place last evening at 6.45 pm and said nothing can be done now, I will give report to centre and they will do the work tomorrow i.e. today. Since 15th July, I am being forced here or there and given multiple numbers to CALL ON, but not one imbecile has responded. It is as if Samsung knows they provided faulty AC and are now looking away from facing the issue.

Have called Samsung CUSTOMER care 4-5 times now, each time they tell us that they have forwarded the request to service centre on priority but nothing has happened. They gave me a number of a person Gazi[protected], but this guy doesnât seem to answer calls, have tried at least 5-6 times, but no answer or call back. The technician (Sajid - [protected]) who visited yesterday was supposed to do so day before yesterday, didnât and yesterday came 15 minutes before there duty ends, as if this was a customary call. He today says that he is on leave and asks me to contact service centre, where he gave me a number of the biggest ###, Tahir[protected], who on first 3 calls doesnât respond, on the 4th try the call gets picked up only for this guy to now tell me that if he has some guy then he will send.

Is this the kind of fraud CUSTOMER service that Samsung promises. I want the AC to either be repaired on uninstalled from my house by end of day today. I am fed up of Samsung, i will purchase a new AC for the room, but just get this fiasco and fraud of a company Samsung out of my house.

If a resolution is not provided by end of day today, i will be forced to take this up to the respective legal authorities against both Samsung India and Samsung service center.

Service Request Number - [protected]

Regards,
Ayoushman

Sep 6, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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ayoushman

from Aligarh, Uttar Pradesh

Jul 20, 2021

It has already been 6 days and all that has happened is that I have put in a complaint to Samsung CEO, Samsung service head and here, only resolution I got was that you all promise service centre will call, but your service Center doesn’t seem to care for the promises being made. Service head promised call back, nothing happened. ceo office promised resolution by Monday, haven’t got a call also from your people. Your brand is a disgrace to customer service and you abolish it. Customer will atleast then can take care of the products they unfortunately purchased from Samsung .

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Address: mumbai

My Samsung TV stopped working in warranty period. I raised complaint, however the technical also could not rectify it.
I was offered coupon for the amount of the TV which i refused as it was with too much terms and condition. I wanted full cash refund. After few weeks of mails and conversation I was offered full amount refund in form of DD or cheque. I was told that I would receive it in 15 to 20 days.
Now its more than 20 days but I have not received the refund. even after mailing on the same ID which I was chatting in I am not able to get any reply. Screen shot of confirmation I have attached.
NOW WHEN WILL I RECEIVE THE REFUND?

Aug 20, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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On 26th December 2020, I purchased a new Samsung M11 phone from your Smart Zone center at G-1/2 KP Infi nity Complex, Opp Inox Cinema, Vadodara 390007 vide their invoice number IM18/3430 dated 26th December 2020. Being in a hurry, I did not check the phone at that time and took delivery. Next day morning ie. 27th December 2020 at around 11.30 am or so I returned the phone back to the Smart Zone center as it was not working, particularly the touchscreen was not working and was not accepting any command. The same was tried by the people manning the center and I was informed that they will have it checked up and if required give me a replacement.
The next day when I went to take my phone back or replacement, I was informed that the phone was dropped and therefore I would have to pay to have it repaired. The phone was not dropped nor was this seen when I returned it back and to now say that it is broken and I have to pay for it to get repaired, seems to me that I am being taken for a ride.
Having been a loyal customer of Samsung all these years, I find the charge made by SmartZone center ludicrous and trying to take advantage which is not acceptable coming from a company like Samsung.
I have bought a new phone which I had given in perfect condition back as it was not working and the same was accepted by the center and now to be told that I have to pay for repairs when I have not used the phone at all is not acceptable to me and I demand a complete replacement.

it has been more than six months now and Samsung keeps on writing to me that they are looking into the matter but have offered no resolution. I am attaching herewith some of the documents for ready perusal

Sep 5, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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Address: Gobalservice near metro piller 79 prem nagar devi nagar jaipur

Jaipur service centre at prem nagar devi nagar goble centre not good service to cosumer. We have got m21 samsung mobile after visiting service four time service centre they could available to solve the problem.

Aug 18, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Address: Bangalore

Blocks appeared on tv. The tv is still under warranty. There is no scratch on tv but when contacted customer care they asked for photo of the picture in tv and said the panel is broken and it is not covered under warranty and should be replaced. Agreeing we ordered for the panel and it's been 12 days we have no update from service centre and when we call they tell still the panel has not come and now they say it will come after 20 days. We are from Bangalore and being in metro city we are facing issue that they dont have parts in stock at all.
Worst worst worst service by samsung.

Aug 22, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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My device started getting restarting automatically I gave my device to service center. Its been a month and I dont have any updates I need refund.

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Samsung India Customer Care

from Chennai, Tamil Nadu

Jul 16, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Dear sir

This is with reference to above mentioned subject i would like to express my dissatisfaction with Samsung product & its services.

I bought a Samsung side by side refrigerator from Vijay sales gurugram in April 2019.since then I have been complaining regarding the problems I am facing with the refrigerator display.At first the service executives continuously told us that there is a loose connection which can be resolved, when my fridge was in warranty.

But last year when my warranty expired and pandemic was going on they told us that it is the problem of the door which has to be changed at our cost.

I wonder when I was complaining for the problem since very beginning then why would I pay for the door.when it was already a defective piece.As now my fridge doesn’t lie in the warranty but I received a defective piece which should be either changed or the door should be replaced with a new one.

If there was no problem in the fridge I am not stupid to call the helpline again and again.I really feel that I have done a horrible mistake purchasing a Samsung product instead I should have bought any other company that would at least provided me with a correct guidance and service and not like your company cheating people.

I am a layman how Would I know what is the problem in the refrigerator I Was made to believe by your executive (which you had sent at our place to check the problem )that it is a wire problem.

I paid the full amount for refrigerator which I bought then why a defective piece has been handed over to me and even not trying to resolve the matter.

I please please please request you to pls change the door at companies cost or refund my full amount of the refrigerator and take back your defective piece.

Hence requesting you to please look into the matter and give a solution urgently.

Below are the details for your reference:

First Name : Vineet
Last Name : gupta
Email Id : [protected]@yahoo.com
Contact Number : [protected], [protected]

Product Model Number : RS62K6007FG/TL
Product Serial number :0RE74ABK400031X

Regards
Namita gupta
[protected]

Aug 1, 2021

Complaint marked as Resolved

The door was replaced by the company

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Jul 26, 2021

Updated by namita6741 No update regarding the door

Aug 01, 2021

Updated by namita6741 Replaced the door.tks

View replies

N

namita6741

Jul 26, 2021

No update regarding the door till yet

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