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Samsung India Complaints & Reviews

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Samsung India reviews & complaints page 123

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P
Priyanka Royala
May 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ran away with my money

Payu pls refund my 15000/-, money back... Powerbank is a fake company...
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May 15, 2021
May 16, 2021
This thread was updated on May 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered

Dear Chief executive officer
As I have paid around Rupees one lakh and two thousand to your Samsung India Multinational Company, I am being punished to frequently beg before your Esteemed Self to kindly deliver my SAMSUNG GALAXY S7 PLUS TAB to my address. Your company executives has sent a wrong product to me. Instead of delivering SAMSUNG GALAXY S7 PLUS TAB, I have received A7 TAB cover. My customer reference number is [protected].br...
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krupali tanna
from Mumbai, Maharashtra
May 15, 2021
May 28, 2021
This thread was updated on May 28, 2021
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Samsung service centre

Address:mumbai

Hi,

My name is krupali, I have been using different samsung phones for a long time. I had purchased a new galaxy M31s in diwali going out of my budget, with a trust of buying a good phone (I still have my galaxy j7 in good working condition despite o[censored]sing it for years)

Suddenly yesterday at 3:30 pm my phn touch stopped working, the display started flickering now its not working at all.

I visited...
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Address:Service World, 22, Aniket IAS Colony, Kidwaipuri, Patna -1.

Upon lodging complaint with Samsung, a technician came to my residence at Patna from M/s. Service World and took an advance of Rs. 1000/- for purchase of part on 14/04/2021 vide receipt no. 26898 but till date neither my fridge has been repaired nor my calls are being answered by the company.
I had received an intimation on my mobile that the part is in transit a fortnight ago but till date my problem persists.
The services...
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Kishore kushwah
May 14, 2021
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Samsung service

Address:Gola ka mandir gwalior

Mera phone me charging problem ho rahi thi me 3 baar service center jaa chuka hu par mera phone abhi tak sahi nahi hu samsung ki itni kharab service he sirf consumer ko pagal banaya jaa raha he .mene helpnile par bhi complaint ki par koi Sunbaai nahi hui my mo. No [protected]...
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pranjal samaiya
May 13, 2021
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Screen of new m31s black out

I have a galaxy m31s (6 GB, 128 GB) i was normally using my phone for listening to lectures when sudden the screen fluctuated and blacked out i was not over using my phone it was cool and had 70 percent charge and half the storage was free and it was not damaged in any way its touch and sound is still working i can pick up calls and turn off the alarm but the screen remains black i want to get it checked in the service center as it is still...
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A
arpitgupta30
from Mumbai, Maharashtra
May 13, 2021
Jun 15, 2021
This thread was updated on Jun 15, 2021
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Samsung ua55nu7100kxxl TV

Hi,

I am really disappointed to say that your company is now selling cheap quality products and making cheating the customers openly. I don’t recommend buying Samsung products anymore and regret purchasing my tv. Samsung products have degraded drastically and none of the products works fine after a year span. I had very bad experience in past with Samsung LED TV. Had to replace the panel thrice earlier. So i decided never...
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H
Hiren2910
May 12, 2021
May 16, 2021
This thread was updated on May 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air Conditioner | Violation of warranty Terms

Address:Surat, Gujarat.

Please Go Through the Sequence, which will help you to understand the issue.

1. Purchased Air Conditioner On 12/04/2021. (Invoice Attached) Room Size 10 x 8 -
2. Team Came For Installation.
- They Were Highly Inproffessional, with Less than 50% Of knowledge.
- Installed with defect, Littler cooling was thereafter almost 45 Mins When Run AC on 16.
- Not Followed the Samsung Guide Line for installation....
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M
Mobilecare5903
May 10, 2021
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Samsung

Address:Samsung India Electronics Pvt. Ltd.

Dear team,
You have a good idea for everyone that is what you mean.I just a few days ago I had s21 ultra with which a watch has come, I have faile, but I do not understand it. How is your company making people crazy, and I did not know about it yet and this is what I have in my Samsung watch.it is a gift that the speaker is bursting.due to which the voice is not clear, I feel that your Samsung will have to see how many days you can...
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S
Shabbir Kheriwala
May 10, 2021
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Cash back 6 month over due

Refrigerator purchased on 2nd Sept 2020, under cashback for creditcard payment after 90 days. I should have received cashback in 5 December 2020. But till date 10 May 2021 I have not received cashback. Have been speaking to customer care since last 6 months but get the same reply - "We are looking into it". I have contacted them thru all channels - call, whatsapp, twitter but no resolution provided.
Complaint reference numbers: [protected]br...
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S
Shaubhari Das
May 10, 2021
May 19, 2021
This thread was updated on May 19, 2021
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Payment deducted - but order not reflecting! On samsung mobile purchase through Samsung Store Application - since 5th May 2021

Address:Online payment

Dear Sir/s

I am in trouble and need your help to clear the payment which stuck with Samsung account a value of 41999Rs from 5th May - and not getting any confirmation from samsung side!

Please note the issue: I was trying to purchase a Samsung S20 FE 5G at 5:33PM 5th May, from samsung shop application! - mailed to call center team and spoke several times, but not getting any valid respond!

Concern...
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V
Vanitha Paul
May 9, 2021
May 12, 2021
This thread was updated on May 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return rejected

Address:9-84-297, pragatinagar,500083,9490134657,9032769309

I ordered SAMSUNG 1.5 Ton 3 Star Split Inverter AC - White, Blue (AR18TY3QBBUNNA/AR18TY3QBBUXNA, Copper Condenser) on Flipkart, and the product delivered on 27.5.2021. The same day I request for return of the product but seller doesn't approve return request from 27 april 2021. they reject return request 2 times. As we already purchased other product 5 Star Split Inverter AC and got fixed from same retailer. Don't know what to do. Kindly...
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R
ramesh4688
May 8, 2021
May 15, 2021
This thread was updated on May 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator order delivery issue

Hi team,

Hope you are all doing good and safe.

But, the kind of service you are providing to customers is really frustrating. We booked the product on April 19 and the delivery date it should is may 8th. we are chasing customer service and for the product status, all were just saying it will deliver on may 8th but when I called on May 4th to cust support[protected] and who spoke with agent he was so confident...
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prashant8530
May 13, 2021
This thread was updated on May 13, 2021
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Urgent Denial of Service and Warranty Extension of Refrigerator by Firozabad Service Centre

Address:H.No. 123, Hanuman Ganj, Near Canara Bank, Old Head Post Office Road

Hi Samsung Team,
I had purchased the refrigerator model no. RS72R5011B4/TL on 28th October 2019, but this device had got some issues after a couple of months, post which the device was not repaired for 1-2 month because of the part unavailability. When the device was repaired in February 2020, as a goodwill gesture I was given an extra 6 months warranty on my invoice date. PFB mail snapshot for the same.


Now...
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S
Sumit Sabharwal
from Delhi, Delhi
May 12, 2021
This thread was updated on May 12, 2021
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Samsung washing machine - faulty design - rat bite - bad customer service

Samsung Service Centers are doing bad customer service ?

Samsung is supplying spurious service parts ?

Samsung is well aware of their faulty design ? and have been
ignoring it as it leads to unjust Benefit ?

Samsung attempts to install a possibly damaged motherboard?

Samsung provides Pathetic Customer Service and unnecessary stalls the issue?

Requesting Immediate...
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R
Rishiju0102
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S21 plus manufacturing defect

I bought a Samsung s21 plus two months ago.the phone display all of a sudden went blank while using.i mailed a complaint to Samsung head office no proper steps was taken and no stand by phone was given to me still my phone is at same non working condition....
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S
Suresh keshav
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Service mode

Address:Green View Apt Jayanagar 4 Block Bangalore 560011

Service mode and set up below option
Type local set color option
Since 6 month This message pops up and stays for 30 secs on the TV screen whenever i switch on my Samsung TV
I tried so many ways it is not going. Please help.
Regards
Suresh
[protected]...
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S
santhosdh
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Purchase bill

Address:byraweswara nilaya , valmiki nagara , ward no 16 , k r nagara , mysore pin code 571602

Dear samsung,

I purchased the SAMSUNG RS21HSTPN1 600 LTR SIDE-BY-SIDE REFRIGERATOR at mysore GIRIAS its under warranty we lost the purchase bill its 10 years warranty for the SAMSUNG RS21HSTPN1 600 LTR SIDE-BY-SIDE REFRIGERATOR now its having compressor issue customer care people asking for the bill to clime under warranty please help me to come out from this issue . already they charged for condenser is for gas leakage issue...
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ire
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Samsung Galaxy M51

Phone stop vibrating after software update. Waited for next update but still problem is not fixed ....
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ire
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Samsung Galaxy M51

After Software my phone stop vibrating ......
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