Samsung India Complaints & Reviews

Hi Team,

Case Number: [protected]

Very worst experience and Samsung brand also

I bought Samsung M21s on 20 Jan 2021 and it's not even six months old suddenly I saw pink and purple patches on the screen and it's started spreading everywhere. I reached to Samsung authorized service center and they said it's not covered under warranty. They are asking 5k to replace the display. I'm totally frustrated...

Samsung refrigerator model number RS844CRPC5H is not working properly. The temperature is breaking down without making any changes. Mainly the de freezer is not working....

Iam using s9 plus, in that dual messenger iam using whatsapp, but I'm unable to use camera in that, it shows " The file format is not support "...

I have purchased Samsung F62 mobile phone on 27th May 2021 and from the same day i am facing overheating problem .It was ordered through flipkart on 19th may 2021 .I raised the issue on the very next day and requested for the refund for the same since it had no replacement option available. Flipkart considered the issue and after the tech visit I got a message that your return request is rejected. it can't be used without headphone as it...

My samsung top load washing machine was purchased on 19th July 2919. Recently it stopped working through customer care they came home and took the machine for service and returned after 10 days saying that everything is right and charged 4000 for which they did not even give the bill.Since then the drier is not working and the digital time is fixed at 103 min. Now they are telling cock and Bull stories that it will take 1 month or more for...

I purchased Tab A7 from samsung shop. But I received a product with hardware problem ( camera &display problem). So I approached service center and they issued DOA certificate on 06/06/21and I gave back my product to them . Till today I didn't get any response from samsung. So many times I approached through customer care and mails, but no response. They are not returning my money or they not giving new product.
My order no:[protected].br...

I purchased samsung inverter ac last year may, 2020. I was fine all summer. After winter, this season when i restarted the ac, it is not cooling. Samsung technician says there is gas leakage and gas is not present in compressor. For refilling, they are asking for 3000 rs

my compressor has 10 years warranty. gas leakage is the fault of compressor. It should be resolved free of cost.

Why should i pay money...

I complained to Samsung customer care on 4th June that my fridge door is not working. 1 person came from Samsung service center, he said that the door will be changed or it will be charged, I said ok, he took our Rs.2000 or said that the door of your fridge will be used in next 2 to 3 days but he has not come yet. Samsung Customer Center Not Responding I Have Called Again.
My complain reference number [protected]
Payment receipt...

I went to samsung mobile service center to show my phone in which charging issue was coming they said me that my charging board is to be changed I said ok the changed it and charged me rs-1065 but when I again took my phone to the service center that my that my prob is not resolved they said they have to change some other part then when I asked them then I did u change my charging board last they stared misbehaving with me and kept my old...

I gave on samsung make make smart watch which is under warranty the display of same is not working.When I approached service centre They denied servicing .When I called samsung they asked them to accept servicing. They reluctantly accepted but asking for ₹8000
and I was told that there is deep scratch on display which is just an abrasion...

Please enable carrier aggregation through update.We know that exynis 2611 will support carrier aggregation.why don't you enable it? Now a days people are more educated and we are reading about everything.So please be generous to the consumers🙏...

महासय,
आपके कंपनी का मोबाइल मॉडल नंबर सैमसंग A51जो मै इस्तेमाल कर रहा था जिसका डिस्प्ले स्वतः खराब हो गया है। जिसे मै मोबाइल के समस्या को लेकर बहुत परेशान हु इस तरह की समस्या...

Dear sir

My ac service request is not resolved after sending so many reminders. I also file complaint online [protected] no.
But they said complaint resolved as the false info was submitted by service centre and assured me that service man will come at 12pm on 10 June but till date no response received.
So i request you plz to take this matter seriously....

I lodged a complaint against my fridge on 9th may 2021 and the service guy from their service centre located in Ghaziabad(the only one) came to visit at my place. He checked my fridge and said that due to defrosting the compressor has broken and needs to be repaired along with the entire ice box. I told him that I had bought the fridge in 2016 so compressor is under warranty but he kept on saying I will be charged for it and he wanted to...

Dear sir,
I had bought Samsung refrigerator in November 2020 which is under warranty, when I complained to Samsung india customer care no they came with the solution that this refrigerator is non repairable and that they will provide me with the voucher of the same value for which is shown in the bill, I had asked them to replace the product with similar product or provide me the voucher of the same value at which the product is available...

My Service Request Number is: [protected]

My request is cancelled without fixing the defect. And it was marked as no issue found.

Problem is my TV reboots continuously during boot. And this problem occurs once in 8-10 hours. If the TV starts in the morning. It won’t work in the evening with power cycling issue. If it starts in the evening it won’t work in the morning. I’m attaching the defect video here.br...

I have 2 mobiles of samsung M21. while first phone was bought in September 2020, till now it has display defects for 3 times. and other purchase of February 2021 had same defect on display. it seems every time we go to service centre, it is said that defect is not under warranty claim. This is a serious issue in quality standards of phone since it happened with 2 phones of mine.
i am very deeply saddened about quality of phone. Please...

I am Bharath from Tirupati.Bought a Samsung M31s Mobile in the Samsung store (Lotus Lakshmi marketing) here in Tirupati on 17th January 2021.I didn't received the 10%cashback assured by the store within 90days.But still I Haven't received that even after several times of enquiry at the store.They are not at all resolving the issue....

Samsung is selling faulty products in the name of Inverter ACs. The product is good for one year or less. Whereas, the warranty Samsung provides is a myth. They never let you use the services under warranty claiming unnecessary huge amounts.Their services are very poor and disappointing.

I have had purchased an AC in 2019, and now in 2 years the product is not in a working state. This is not fair for consumers. This is clearly...

I registered a complaint on date 18-05-21. Complaint number was [protected] and till i am waiting for visit. I call the customer care almost daily but they only register reminder repeatedly.
From last few days i am getting calls from service centre from different different person and ask the problem i am facing and assures the visit on that day or next day. Since then i am waiting for them all the day leaving all my important work and...