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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 122

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A
Aamir1989
Jun 2, 2021
Jun 3, 2021
This thread was updated on Jun 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service centre for mobile

I have submitted my samsung Note 8 on 13.05.2021 as its screen was not working. They accepted the phone and asked for 50% deposit of approximate charges, when enquired they said that the approximate charges will be 13200. I had to pay 6620/- a 2% extra because I paid it via card. The bill number I was provided is [protected] with a confirmation that the device will be repaired with 7 to 10 days. Today on 02.06.2021 when I tried calling the...
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F
Franky Dsouza
Jun 1, 2021
Jun 2, 2021
This thread was updated on Jun 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not receive my cashback

Address:Mira Road, Thane

Order ID [protected]. I brought Samsung tablet through Samsung App using ICICI EMI which had offer of rupees 3000 cash back in 90 days after puchase. I was told by Samsung that cashback will come in 90 days, after 90 days when I called samsung they told me it will come after 6 months. After 6 month they told me to wait for another month.

Its 9 months now, they tell me that cashback is already given but samsung is not willing...
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F
Franky Dsouza
Jun 1, 2021
Jun 2, 2021
This thread was updated on Jun 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not given

Order ID [protected]. I brought Samsung tablet through Samsung App using ICICI EMI which had offer of rupees 3000 cash back in 90 days after puchase. I was told by Samsung that cashback will come in 90 days, after 90 days when I called samsung they told me it will come after 6 months. After 6 month they told me to wait for another month.

Its 9 months now, they tell me that cashback is already given but samsung is not willing...
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D
doctorravi
Jun 1, 2021
Jun 2, 2021
This thread was updated on Jun 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To Replace mobile

Sir,
I was purchase samsung galaxy M42 through your official online store and my order Id is [protected].
It was delivered me on 15may 21.
When I was open mobile I found that camera was not working even on several times factory reset and mobile update as advised by you.
I was complaint to samsung customer care support on 16may 21 with Ticket ID-2032133, 24may 21 with Ticket ID-2043724 and complaint no.[protected].br...
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A
Anish Maurya
Jun 1, 2021
Jun 1, 2021
This thread was updated on Jun 1, 2021
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Optimization

Plz bring more optimization for gaming and if possible plz disable GAME OPTIMISING SERVICE. plz plz i[censored] will do so you have big profit . U have never brought update on gaming plz bring update to increase gaming performance...
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P
prsasad wadhane
May 31, 2021
Jun 1, 2021
This thread was updated on Jun 1, 2021
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Mobile repairing delay

I have been depositing my handset in the service center for 15 day for repair. So they say it took me another 2 months. And the call is not picked up. And when I go to the service center, they say the part is not coming. If amazon parcels can be delivered in 4 to 5 days, how can it take 2 months for Samsung to deliver a part? I am getting only one answer from Samsung company. That's the lockdown. So how is your service center open. What's...
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M
mbachlaus
May 31, 2021
May 31, 2021
This thread was updated on May 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

French Door with Triple cooling Refrigerator

Address:Raheja Ridgewood, goregaon east, Mumbai, 400063

Samsung Team,

With huge disappointment, I am writing this note and I hope you will take prompt action.

I am using a RF50K5910SL refrigerator purchased in October 2017 via a dealer. The compressor has become faulty thereby it has stopped cooling now.

Given Compressor comes with a 10 years warranty, the team is asking for the bill copy which is misplaced and unable to get it from the dealer as...
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Kiran65
May 31, 2021
May 31, 2021
This thread was updated on May 31, 2021
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Fully Automatic Washing Machine

Complaint no [protected] dt 10/05/2021 is yet to be resolved. No response is forthcoming....
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D
dinesh2201
May 29, 2021
May 31, 2021
This thread was updated on May 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Block IMEI Samsung Mobile m51

Address:FLAT NO 401 SURAJ RESDIENCY, PLOT NO 44 SECTOR 35 KAMOTHE, NAVI MUMBAI
Website:police only

Actually I Have My Samsung Galaxy M51 Help To Block My Phone.
Imei No [protected].
client number- [protected]/[protected]
date of incident 21/05/2021
tiiming - 21:10
i have travelling dahisar(mumbai) to kamothe(navi mumbai).
time 9:05pm i will stand on ghatkopar bus stop waiting for bus.
suddenly bus is came in bus depo i will run to catch the bus to fast. i will got the bus suddenly i remaining...
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P
PG-Durgapur
from Kolkata, West Bengal
May 27, 2021
May 27, 2021
This thread was updated on May 27, 2021
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Samsung is unable to support their OEM product

I had raised several complaints to Samsung to support my Samsung refrigerator. Every time getting assurance from team Samsung that they are looking for parts but no hope. It's a month now my case is still open with Samsung

Latest Reference # [protected]
Previous reference ID # [protected], [protected], [protected]
Refrigerator Model No # RT28SVPS1/XTL...
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A
akjain04081968
May 27, 2021
May 27, 2021
This thread was updated on May 27, 2021
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Cashback not received Samsung Automatic washing machine WA11J5751SP/TL

Address:19/429 RATAN AND COMPANY, JAINSON HOUSE, PREMIER NAGAR

I Had purchased a automatic washing machine WA11J5751SP/Tl on 10th January 2021 vide Invoice No. SVGGSR[protected] from Valur Plus Retail Pvt. Ltd. Aligarh. I purchased it on EMI by my AXIS bank credit card and paid all the EMI. But till not cashback not credited in my credit card accoumt....
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J
Jignesh Chevli
May 26, 2021
May 26, 2021
This thread was updated on May 26, 2021
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Duplicate bill

I had lost my refrigerator parches bill and warranty card. How can i get duplicate bill and warranty card....
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M
Madhokshikha
May 25, 2021
May 31, 2021
This thread was updated on May 31, 2021
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Charging for motherboard and being in human to the customer problem

Address:India

Would never recommend anyone to buy samsung mobile I have been regular customer but this time I regret investing in s 20 ultra as it's been 11 months that I purchased S 20 ultra and during lockdown it automatically switched off and inspite of contacting that very moment to customer whatsapp service and informing them the problem and as all service centre were closed so I tried opening the cover but realised before opening that it can't be...
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Jeetesh tomar
May 24, 2021
May 25, 2021
This thread was updated on May 25, 2021
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Washing machine

Address:Vill.shahbajpur post.jinaura distt.budaun up india

My washing machine is not working

When I install it, it is not working
Please help me......
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B
Bhamidipati Srinivas
May 24, 2021
Mar 8, 2022
This thread was updated on Mar 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My A50S motherboard problem with in 15 months

Address:Warangal, Telangana,

I have purchased a A50s mobile on 9th Jan, 2020. All of a sudden the mobile stopped and when i restart it, it is repeatedly stopped at the starting screen and later total stopped. tried wit service center and they want to replace mother board problem with a cost of 11, 000 plus on paid basis. my fight is that when there is a manufacture problem, it should be addressed by the manufacturer and replace under free of cost basis. service center...
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N
naval9719821155
May 24, 2021
May 24, 2021
This thread was updated on May 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator/ Lost bill

My refrigirator compressor has stopped working and i cant find my bill any where, i bought the refrigerator from some place else and i can get a duplicate of my bill, the compressor is under warranty but they insist on seeing a bill...
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Jerom k george
May 23, 2021
Jun 11, 2021
This thread was updated on Jun 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung M21, purple smudge on display.

Address:Jerom k george, A17/65,Hnl quarters, velloor, kottayam

A purple smudge on display...appeared suddenly... Please replace my samsung M21 MOBILE... THANK YOU,
[protected]...
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A
Abhyuday Pharasi
from Delhi, Delhi
May 23, 2021
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Incompetent service engineer charging huge amounts for nothing

Address:Arjun Apartment, Vikaspuri, New Delhi - 110018
Website:consumercomplaints.in

I am a samsung split AC owner.
On 8th May, 2021 service engineer from authorised dealer appointed by Samsung visited on our call as the AC was not cooling.

The service engineer did not check and inform about replacement of cooling coil unit & gas filling . It was clear that the engineer was incompetent as he was more interested in replacing the costly parts.

Since my AC is just two years old spending...
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PRODIPTAMOY MUKHOPADHYAY
from Delhi, Delhi
May 22, 2021
Jun 2, 2021
This thread was updated on Jun 2, 2021
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LED

MEMBERSHIP NO.AC1782645
MODEL NO.UA32MSS70AUXXL
SL.NO.068h3nak706176
invoice no.05624/1819/06337
BFL LAN N0.410BEW89574002

1.The picture size has reduced by about 1" at the bottom of the screen
2. When the TV is not running but is switched on to start, parallel lines are found which are not visible when the picture is running
3. The picture trembles after running the Tv for few hours....
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P
pavankumar007795
May 22, 2021
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Samsung s21 plus defective product

Address:NOIDA
Website:www.samsung.com

When I bought the S21 + on 24 April, we realized that the mobile is defective .Wow Bed was not open for the service center at the time the covid 19 was lock down So I called and complained toll free number samsung under 14 days, then said that your 14-day warranty has been extended or they are assuming customer care. I deposited 15 ko at the service center, complaint number [protected].
i request i want refund //coupon

Regardsbr...
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