Samsung India Complaints & Reviews

Dear sir, maine apna phone 30 dec 2017 ko purchase kiya jiske bad mhhe mere phn me charger me dikkt ane lgi iski liye maine 10 july 2018 ko samsung service center me visit kiya... Jha pr mere phon ke chrger ki warrnty khtm ho chuki thi.. But charger khrb hone ki vjh se maine new charger purchase kr liya service center ki advise ki vjh se.. 1000 rs me maine new charger purchase kiya.. Jiski 3 month ki warrnty di gyi hai.. But this tym mere...

I thank to company and the staff who helped me, for my replacement of my washing machine, which is received today after two months.

But, i want to know who will pay the compensation for the clothes damaged by washing machine

If you have already changed and given the washing machine, the damages to clothes might have taken less.

Please reply...

I bought samsung galaxy note 8 on 14 nov 2017. I have faced problems such as hanging of phone, shut down/ restart of the phone on its own, etc. Since the purchase date. I raised this with customer care also. But now this problem is occurring very frequently. I have also observed that there have been many signal problems while using this phone. Signals are very low and most of the times it is not there at all. I raised this complaint earlier...

I have purchased note 8 on dated 31 may 2018 and my 60k device is not certified. Why samsung is selling uncertified devices without getting android certificates. I contact with samsung care center and they updated the software but issue is not solved. Its still showing device is not certified.
This is not good. I got uncertified device which i have purchased with hard earned money. If my issue is not solved, i will go to consumer...

Hi
I am karuna chawla and i had bought samsung s8 from cariano store on 5th nov 2017 under imei no [protected]. I bought this samsung phone without thinking twice as i had 100% trust on samsung company but it’s really upsetting to inform you that company claims that s8 has a gorilla screen and completely scratch proof but my phone got many visible big scratches due to one time fall from my bed. Also i took up this matter with...

My mobile kept inside handbag got waterlogged due to a little leakage of water. Though it was covered with phone cover having safety locks for all the inlets of mobile accessories,... It has got water logged and not switching on. When given to nearby samsung repair and service center... They declared some issues in motherboard and replacement would cost rs12500... Yet cost of the mobile was only 14500. Pls kindly look into the matter.. And...

My repair reference no is [protected]

My washing machine model number wa62k4000hd
I am complaining about the delay in the repairing of my washing machine. I have registered the repair request on 02/10/18

No one has contacted me for repair even after 60 hours
I have contacted the local authorised service center even though no one has attended my complaint...

Hi I am Sumit, Recently ( 15th August 2018 ) I purchased Samsung Note 8 - 64 GB phone. After couple of days of purchasing this device my phone started freezing, lagging, automatically switch-off, Dialer crashing with many other apps crashing, I contacted with customer care and then i took the phone to nearest service center but after that problem started getting bigger then i took the phone to another service center ( Samsung - Hazratganj...

I registered for a technician's visit on Sept 28, 2018 and was assured a technicians visit within 48 hours.

A service engineer was assigned against registered service order no. [protected].

Despite several follow ups with the service centre and directly with the service engineer, nobody has visited the site until date i.e. 5 October 2018.

Each time I am assured that the technician will come by the...

This is regarding the issue with my samsung note 8 - service request # [protected]

I have been a loyal samsung customer for years now and i upgrade my mobile every year.

My concerns:
=

I upgrade my note series phone every year as i love samsung mobiles, i am a employee and i save my hard earned money every year just to buy samsung note phones.

A week back, i got a update on...

I got a call from a number [protected] saying that my jio number has been selected for a distounted offer from samsung and i will get a new samsung galaxy j6 for ₹4100 and i booked then after 12 to 13days on 28th october 2018, i got a call from the same number saying that parcel reached my location and i paid the amount and brought then i opened it and saw no phone there instead a belt is there and after that i complained against this and...

Hi team,
I am writing on behalf of my brother. He has bought a fridge on the month of august. When we receive the delivery of the product there was scratch on it. Then we called the store the seller of the product said he will replace it. To be honest if we pay full amount we expect that the product will be new with no scratches. We followed up with the product seller on a regular basis and he kept on informing us that he has marked...

I give my samsung galaxy mobile for repairing at service center he not solve my mobile heating problem.

So i call samsung toll free number,

He says me that your battery is replaced by care but actual service center authorities not give replaced battery to me.

After all above he give me old battery.

This type of bad service given by service centre authorities....

Hi team,

Complain no-smg965fzkdins, serial no. - rz8k50jng7t

Please look into given complain number for details.

It's been more than 1 month my phone is lying with service center due to manufacturing defect.
A lady has been assigned to look into it but she has not provided any solution yet and now she is not returning any emails and phone calls.
Please give us the resolution asap...

Dear samsung,

Compliant no: [protected]

I am a regular user of samsung phones, i have earlier used budget phones then later on moved to smartphones and finally decided to buy the flagship product. I have purchased a samsung s7 edge about 1.5yrs back. The disappointment is right from 1st month it had heating issues and occasional rebooting, i took it to the service center @indiranagar almost three times in a period...

I have 1 samsung tablet 10.1 that i bought from malsia that was not charging, maybe the charger is bad or there is some other problem so i have to go nearest samsung service centre sector 16, faridabad but service centre has not given the service, if samsung's product service centre will be not provide the service of the samsung product, then why should we buy samsung product pls resolve my problem asap.. Thx...

[protected] complaint number
My fridge is shut since a week samsung engineer took 1000 advance and till date not picked my side by side door fridge for repair nor answering the calls
I am really afraid for the after sales servuce of such a company samsung and the type of fraud happening in such a company service centre the manager of kanpur samsung fridge service centre is mr rahul chaudhry his contact number is [protected] he...

Refer my online complaint no.2060706. This is my 11 the complaint. First problem getting “tup tup” sounds. Second problem created by your technician. Now your persons contacted sapna srivastava, abhishek srivastava, sandeep sing. Comedy is that first they are giving mail... Your number unget. All are giving same mails. Their motto is they want to create third defect i. E. They want to take photograph of damaged freezer inner parts which...

For last two months, i am facing problem occurring in washing machine of tearing clothes and now after drum and the reflector, now the clothes are also tearing, getting distracted, and getting tumbling one cloth with more clothes.
As manuji from gurgaon head office, he told me that you will get replacement by 8 to 10 days.
But the service center tells me that, we have not received any confirmation mail for replacement and...

Sir i bought a samsung digital inverter ac in march 2017 but after 4month ac blower and cooling capacity is very very down. Than i complent of your service centre. Your service engineers visit my home but cooling capacity and blower are not proper working till 2nd september 2018 after all of your services. Iam tired of your service centre after many many call. My health is very very down because your samsung ac is not proper working and cooling....