Shadowfax Complaints & Reviews

I have ordered a blue maxi dress by zoya clothing worth Rs.536 but when my product was delivered it was green colour maxi dress... And I want to replace it... My order no. is [protected]

Hi Team,

Today I received a message of order arriving today from some company choice mate.
I had ordered some product from different website
So when the product came it was under my address my name and amount was 2596 .
I thought it might be the product from crezy-shop.com from which I ordered of 1256 rs so I paid 2596 thinking that its my parcel and thought I will write to site owner that amount to be paid was 1256 however paid 2596.

When opened the product I got to know I havent placed any order from choicemate and this is not my order .I have no clue why did it came under my name and address

Nobody answering call from shadow fax.
Whose order is it I have no clue for which I have paid. I tried my best to contact shadow fax but no reply
Where to register complaint when this isn't my order ?
All I have is to contact shadow fax so that they can connect me to the fraud company for placing order in my name.

thanks
neha
[protected]

My tracking no is SF97612090ONI. delivery date is 18 November.l didn't get the parcel.I want it before 21 November.it is a surprise birthday gift.pls take necessary actions

My friends have ordered few items and kept my number so when delivery guy has called me I have asked to cancel but that fellow is talking non-sense. His number is [protected] and you people are getting business through us only and even delivery guy is getting salary because we are booking items. this is the worst company i ever seen

Hello
My courier is still pending for delivery
It’s does not show any status till now
This is for Diwali festival order
Please let me know when
Will these deliver

Please delivery soon my customers waiting for courier

SF88898157KR
SF91305828KR

SF91305828KR
And
SF88898157KR
My order stuck
Could not show current status
It’s dispatch 4 nov
Please delivery soon

I ordered Mouni roy lehenga from valley green and there was no existing contact number provided all numbers where non-valid and there was no option of returning or cancelling the product. I received a Cheap low quality saree and there is no contact number to contact for returning the product.

I only want to say that kindly ship my parcels as quick as possible and deliver to the said address... I'm really tired of waiting... Your service work like a Tortoise.. Never to trust again...

I liked a saree which I saw on Facebook market. I requested for price and the seller messaged me back as Rs.560. I ordered it.

Today 09/11/2020 I received the saree and its a different one than what I ordered.

The saree what I revived is such a low quality and it can be paid such a high price.

Also, the seller has deleted all the conversation which I did on on Facebook.

Till not Received My parcel.?

Reference:
1. SF57312575FPL
2. SF57312575FPL
3. SF68949533FPL
4. SF68984162FPL
5. SF69037612FPL

This above shipment is still not deliver... Please let me know when i receive my courier... very poor service by Shadowfax courier every time i am facing this issue... Next time I will not send any dispatch from Shadowfax.
Our Customer is chasing...

Sir, please speed up my package AWB NUMBER: SF96576704ONI, my package is delayed at transit since 2 days..so kindly speed up my shipment and also update the status of shipment..

I have ordered for an denim jacket but I received a cotton top which I want to return.
Return code is :110096, 605

AWB No: SF91350730KR

I have ordered a boat earphones on 29th October, my order is not yet delivered to me... But got the message stating your order has been delivered. My contact no: [protected]. Couldn't reach your customer care. Please address this issue ASAP

AWB No: SF91350730KR

Date of incident-- i have ordered this product PG163 mobile phone for rs 2400 on 29 october2020 and received on 2 november2020 which is a defective product company is not answering to my problem
i request a return for this product please forward this complaint to this company and resolve my issue

Your courier person was supposed to pick a return parcel as it was an incomplete combo. He asked the reason when told the reason he denied to take it explained him to show the Nykaa details where it clearly says incomplete combo and replacement accepted by Nykaa he argued and displayed a very unprofessional manner. Here is the order id RET_[protected] hope you will take this matter seriously or I may have to reach social media to highlight the service provided.

I have order for an denim jacket but the product I received was a cotton top I want to return it ASAP my order no is 8990702_1 and return code is 110096, 605

They are theif...

I placed an order on boat on 7th October and it got dispatched on 9th October through Shadowfax . I haven't received it since . While tracking I saw that my package was in bhivandi DC and it is there since 10th October and not moving. While mailing them they keeping Saying I will receive it but It never comes
Shadow fax number - SF91293295KR

The package was supposed to be picked on Saturday 24th and it's 29 th and they have not picked...

Customer is very angry

Tracking Id R85787893FPL

I received your order but I had ordered the jacket and you sent the wrong t-shirt and you have none
Me usse return karna chaahata hu so pls share your return policy.