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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 313

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S
sachinpatil1186
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of new handset from sony support center

Address:Pune, Maharashtra

I had purchased Sony Xperia Sola on 5th jul, and it got a problem on 25th jul, so submitted to Sony service center in pune, they assured me that you will be getting your handset back within 15 working days, and gave me some to followup for the handset, i am continuously on that support center for my handset status, handset status has not changed from 25th jul which is "your handset is currently under repair", support executive don't...
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M
Mayurkrishana
from Noida, Uttar Pradesh
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unsatisfactory

Address:Kaushambi, Uttar Pradesh

I'm too much unsatisfied with vaio..what a dump laptop.
you can't install win7's other version otherwise some software will not be worked...like Bluetooth, battery compatibility...etc.
i hate sony's laptops.
i hate sony's products.
no more fun no more enjoy with sony.
it's a very low level laptop but it's have very high cost....sony's product always dumped.
...
+1 photos
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S
Siddharth Bansal
from Bengaluru, Karnataka
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Selling of defective device and not replacing or repairing it

Address:Udupi, Karnataka

I purchased a Xperia P mobile phone from Sony on 10the July, 2012 and since theen i was experiencing problems withe thee device following which i submitted it to an autheorized service center on 30the July. I was told theat thee phone shall be swapped and returned withein a week but have not received till date. On calling thee company repeatedly i was always given an excuse and an extension of 2 days was asked but it did not help. The company...
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V
vijay d
from Mumbai, Maharashtra
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ZERO - service related support

Careful- before buying Sony Vaio laptops. Once if you are asked to visit their service center, then remember that will be your beganing. You have to then visit them every third day.

I bought a laptop recently- 07-april-2012 from Great India Place, Noida, soon a spot was seen on the screen. Called customer care for the same, they suggested to take it to JAYPEE ELECTRONICS , supposed to be their authorized service center. Took...
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Kadir Bepari
from Mumbai, Maharashtra
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Replacement of New Phone

Address:Karnataka

Dear Sir,

From past several months i have send the complaint for replacement of my cell ( Sony Erisson Text Pro CK 15 i ) because i was facing problem in the device which was in warranty & from last one year i am talking with your executives & Sr executive but none of the people are responsing me their names are1) Ankush 2) Bharat 2) Dhiraj 3) Rashmi 4) Rahul also i have spoken withb ASM of Karnatak even he is not...
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Kadir Bepari
from Mumbai, Maharashtra
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replacement phone

Address:Karnataka

dear sir

i am sending mail for the complint in replesment phone due to i am facing problum in last one year i am already spoke lot of persons in the name of 1) Ankosh 2) Barath 2) Diraj 3) Rashme 4) Rahul and i am spoke our karnataka ASM

every person telling you will be get new hand set 2 days or 3 days when i will be call you then he will be telling me you will be get 4 days after new set. every time telling...
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S
Sk.Subhani
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

touch screen lock does not open immediately

Address:Guntur, Andhra Pradesh

hi,
this is subhani i purchase a new sony ericsson xperia neo v model no mt11i mobile 2 months back, i went to ur service center i gave the mobile last month[protected] still my mobile was not repaired i have the problem with my mt11i mobile touch screen lock does not open immediately .i wnt 2 rectify my complaint as early as possible urgently......
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Gokulram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic service

Address:Chennai, Tamil Nadu

Hi,
I the undersigned bought a Sony HI FI Music System from Reliance Digital outlet in Annanagar 3rd Avenue yesterday evening. Before even closing the deal I had made it very clear if they would install the system on the same day but the salesman committed to check the system in the showroom itself and later a person would visit my house for demonstration i.e. today 12th Aug’12, based on this I made the payment. Immediately after...
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P
pavan1994
from Palakollu, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony xperia sola is not working properly

Address:Andhra Pradesh

mobile phone is not recognizing the card in the system, they DID the complete r&D (whatever they can do from their end) and failed to solve the problem and they asked me to visit any sony service center for solution.

Problem no. 2 : the system is showing only 3.97 gb of internal storage, where as sony is promising 8gb

now the most important problem, problem no 3: since 5th of may 2012, the 9th day of purchase...
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A
apgenius1001
from Chennai, Tamil Nadu
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Lost cell phone on 12 - Aug -2012

Address:Bangalore, Karnataka

From
Akshat Pathak
Sarovara towers , near global village
mylasandra , Mysore road
Bangalore,Karnataka

phone :- +91-[protected]
email id :- [protected]@gmail.com

To
Sony Ericsson,

Subject :-Tracking of my Lost mobile IMEI no. : [protected]

I have lost my Sony Ericsson live Walkman cellphone .
EMI no. is [protected]. br...
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S
suchi shah
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

touch

Address:Gujarat

i purchase a sony ericsson ck15i in September 2011 from the first day i have problem in mobile its touch sensar is not work properly i give it # times in service center but the problem could not b solve. also my mobile is switch off any time i can not on vibration if i on it than my mobile can not b work properly and many times it switch off....
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D
dasargha
from Mumbai, Maharashtra
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REPLACEMENT OF SONY LCD

Address:North 24 Parganas, West Bengal

I HAD PURCHASED ONE SONY LCD 2 MONTHS BACK FROM A RENOWNED SHOWROOM AT ULTADANGA.BUT AFTER PURCHASING WE ARE GETTING DISTURBED EVERY TIME & HAD LODGED THE COMPLAIN VIDE COMPLAIN NO 10794032 dated 28/7/12, & old complain no. is. 10505801 dated 28th june'12 & 10544707 dated 2nd july.EVERY TIME ENGINEER VISITED AFTER 7 DAYS FROM DATE OF REGISTERED COMPLAIN & ASKED US THAT THE LCD IS OK.BUT FROM LAST 15 DAYS MY LCD IS NOT...
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A
Arun2006
from Hyderabad, Telangana
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SONY LAPTOP is Worst product ... Please do not purchase it.

Address:Andhra Pradesh

Do not see brand names and advertisements. I made a mistake by trusting it. SONY LAPTOP ..... I think SONY company not deserves to sell the laptops. Instead of cheating customers they could stop the laptop business.

I purchased a laptop on 25th of July even it not completed 1 week time, the problem started. One line is showing on display. I never expected that thing from such a international company.

OK. I...
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D
dasargha
from Mumbai, Maharashtra
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DEFECTIVE LCD PURCHASED

Address:North 24 Parganas, West Bengal

I HAD PURCHASED ONE LCD TV 2 MONTHS BEFORE FROM A REPUTED DEALER AT KOLKATA.FROM DAY ONE, I HAD LODGED THREE TIMES COMPLAIN DUE TO QUALITY ISSUES.MY LCD IS NOT CONTINUING HIS PICTURE & SOUND SEVERAL TIMES.ENGINEER CAME & RECTIFIED & TOLD US THAT NO PROBLEM IS THERE.HOW MANY TIMES I WILL SUFFER BY PURCHASING A NEW ONE BY CASH????SO, I WANT REPLACEMENT ASAP & THE LCD IS IN OFF MODE FOR LAST 15 DAYS.I WISH TO KNOCK THE DOOR OF...
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A
anchitagaur
from Hoshiarpur, Punjab
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Data Cable is not working properly.

Address:Hoshiarpur, Punjab

I purchased my sony ericcson W8 E16i on 09/01/2012. Warranty period of cell phone is not expired. I purchased it from HOT SPOT, OPP. LIG SHOWROOM, CENTRAL TOWN, SUTEHRI ROAD HOSHIARPUR, PUNJAB.
Few days earlier my data cable by which i charge my phone was not working properly. I gave my data cable to KULDEEP SERVICE CENTRE, DHOBI GALI, HOSHIARPUR, PUNJAB. He checked it and give it back to me and refuse to exchange. not even HOT SPOT...
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varun_kumar2307
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Facts hidden while selling the product

Address:Chandigarh, Chandigarh

Hi Team,

I had bought sony PSP year and a half ago and now it has stopped working due to some defect not visible from outside.

There is no physical damage to the product and product was kept with utmost care. When we went to service center for getting it repaired they are saying it is not reparable in India which was never ever shared with us at the time of selling the product.

They told us that...
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deepaksekhri
from Gurgaon, Haryana
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display not clear

Address:Punjab

sony bravia 37 inch dispay not proper seen...
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ShubhamB
from Mumbai, Maharashtra
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usual defects in Sony Bravia LED

Address:Thane, Maharashtra

i am usual having a problem with my Bravia..... within every 4 to 5 months there is a problem in my Sony bravia....... i am fed up of paying the bills of my problem..... please see in this case... very soon.......
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S
sheetals2020
from Hyderabad, Telangana
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not giving phone back

Address:North Delhi, Delhi

i have given my xperia play to the sony service center at rohini on 17 july 2012 because there is a problem in phone's display. They promised to return within 7 days.............. bt they are not abe to repair it till now.... its more than 20 days.. after that we did complaint in head office also..... my ticket id no.... is 93398174......
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Soniakapoor86
from Jaipur, Rajasthan
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Poor quality TV and Poor after sales service

Address:North Delhi, Delhi

Hi,

It has been a very disappointing experience since we have purchased this TV set (Model - KLV-32S550A) from Sony. It was advertised and promised to be a class apart experience, but sadly it has never came even close to it. It has been almost two years I purchased this TV set, since then I have got this TV repaired for almost three times (couple of time for motherboard, one for screen itself). This time it has been for some...
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