Sony India Complaints & Reviews

der sir,
i want to tell you that my cell phone model no mt 11 i emi no [protected] has got problem and service centre people are saying that your display is brocken and it is under warranty and my cell automaticaaly switched of when i was using i had taken it to service centre they only opened it and brocked it now they are saying me to pay 4500rs for new display so please help me wat i should do its there mistake so please...

Hi,

MY Sony Xperia is just 8 and a half months old. Suddenly it got switched off suddenly so given to Sony Authorised Serive Centre ( AMBE ELECTRONICS ) at Atta Market, Sector 18 Noida on 22 June,2012. I was given a Work Order no-SE312ECA10830.

I was suppose to get delivery on 28June2012.

But, I have not yet received my Mobile repaired. Everytime I called them they tell us to check the next day...

I had purchased C905 model (IMEI No. [protected]) in 2010 end from spice network (rs. 13,500). After 3 months of working the hardware of the same tore off & audio, earspearker problem occured in that. The cell was under warranty & submit the same to sony service centre at sector-14, gurgaon. It's date is 18thfeb'2011 & work order no. Se311utt10087. After that despite of repeated reminders & personal follow up...

I Want to replace this product, because its 1 key of keyboard is loose, n i buy it before 2 days n dis happens....

HELLO SIR,
GOOD MORNING I AM ANURUDDH SRIVASTAVA FROM HONG KONG,I HAD BUY ONE LAPTOP FROM HONG KONG ON 18 JAN-2012 TO USE IN INDIA, THE IT IS NOT WORKING PROPERLY THE MODEL NO AMD DUEL-CORE E-450 APU ASNYVPCYB36KGGN [protected] AND ITS HARD DISK IS HAVING THE PROBLEM ITS IS STILL IN WARRANTI PERIOD I THINK TO PLEASE HELP ME TO TAKE CARE OF MY PRODUCT AND LET ME KNOW WHAT CAN BE DONE FOR THAT,PLZ DO IT AS NEED AS POSSIBLE FOR THAT THE...

Hello Sir,

Myself Prasanth P here... I bought a Sony Ericsson Neo V from Rediff shopping on April 9 for Rs 15590. Withing 15 days it

got damaged. When I contacted Sony Ericsson Authorized Service center, they said its not under their warranty you have to

contact rediff. I contacted them back. they asked me to send it back through ARAMEX... them took around 12 days to come and

pick...

MY NAME IS FATEH MOHAMMED ANSARI

i have brought a new LED TV worth 43 thousand and I have not got the original remote of the TV .on hearing our complain he gave us a remote of sony but it was not the original one.now he is saying that he will get it from anywhere but still now it hasn't came.we have purchased the TV on 18 may 2012.please look in the matter you help is very much needed.
THANKS....

While shifting from Janakpuri, New Delhi to Lucknow, I have communicated to Sony Movers and Packers from West Delhi. In starting they have committed the Rs. 5000 plus taxes since I don't have much stuff to shift( only clothes and kitchen items) and given the time of 12 o'clock noon at 29th June, 2012, We have also booked our train to same day at evening, because they said they'll complete their work in max 2 hrs. Even after...

I purchased my set on 14th DEC 2011 and i was using this mobile handset from then and its software was crashing many a times after I purchased. Then i took it to service center many a times but they just reset the phone or updates software again n again. But I was facing many problems again and I submitted my phone there in the service center of FARIDABAD which is SAI ELECTRONICS on 12th JUNE 2012 and they told me it will take 10-15 days...

I BOUGHT A SONY ERICSSON WALKMAN IPOD LAST JULY 26TH(2011).........THIS YEAR ON 10TH JULY THE IPOD GOT DEAD SUDDENLY AND ALSO WAS NOT READ BY THE COMPUTER......SO I TOOK IT TO THE STORE I BOUGHT IT FROM AND THE PRODUCT IS STILL WITHIN THE WARRANTY PERIOD BUT THE SERVICE CENTRE SAID SOME WATER OR OTHER KIND OF LIQUID HAS DAMAGED THE KEYPAD.............WHEREAS NO SUCH THING HAD HAPPENED AND IF I WANTED IT TO BE SERVICED THEN I SHOULD PAY 5375...

I gave my Sony psp 3000 for replacement on 14/06/12 at the vaishali service center.They said that they will replace it in a weeks time but today is 8/07/12 and still they have been giving me dates.My complaint number is[protected].Please i need it by 9/07/12 its very urgent...

Thinking that SONY is the best product I purchased SONY 26 inch BX300 LCD in Nov, 2010.
And I have issue with this TV Panel in June,2012. I was updated that it will cost around Rs.7500 .
A product bought at 26,000 and does not give a warranty for atleast 2 years and and it does not even last for atleast 2 years .
So, I think the product quality is very very bad.

I informed sony service center the same and...

Delay of Service, Negligence about the info.

Hello i am Narendra Chowdary, i have given a sony digital cam model HX100V On the date[protected] for a replacement of iso button.

Sony Authorised Service center:- Mabood Electronics,near paradise circle, secundrabad
Job Number:- j20452017

now its been about 20 days and i have been regularly calling them for the info about the cam but every time...

Dear sir

I have purchased new Sony ericsson mobile (Model wt 191) on 06/05/12. With in a month i faced problem in my mobile that showing blank display.later i submitted my mobile to nearest Sony ericsson service centre in Bangalore(Work order number is SE312NU111189 and Complain ID is[protected].But till date they have not returned my mobile.
Service centre people don't have least courtesy to give phone number of...

Dear Sir / Madam,
I (D. Saravanan) bought a new mobile (Sony Ericsson Xperia X10 mini) from Univercell - Velachery on 24.04.2011. I was happy with the performance of my phone quiet long days. Merely an year after, I have encountered with a sudden power off in my mobile and it didn’t switch on there onwards.

Immediately my uncle (Mr. Olimuthu) brought that into sony ericsson authorised service centre (Accel - Chennai...

Dear Sir/Madam,
My complaint is against sony erricson Mobile phone.I would like to brief you about the torture i have gone through.I had purchased Sony experia u Smart phone on may 17 2012 at sangeetha mobile store at k.r road through credit card in E.M.I option, i had a problem with the handset with the camera it had a purple dot when i switched on the camera i had given the handset at sony authorized mobile service centre at jayanagar...

I have bought second SONY camera to gift to my brother for marriage. Details as bellow



Model : DSC-W520/BC E37

Serial No : 4054203

Date of Purchse : 10 FEB 2012

Store : Jay Electronics Mulund West, Mumbai Phone : [protected]

Invoice Number : 5764



Immedietly after purchase , while taking pictures during marriage...

Dear sir, my name is srinidhi.kg, I have taken sony ericsson elm mobil on 1/1/11 at 10.30am in guptas mobil shop in davangere for 8,300 rupees. But we are not getting any any service centers to service our mobils , we are having warrenty and guarantee also then we must go for another private sector to service our products by paying fee of 1000rupees.
So I requesting you to convince or take some severe action to company to give service...

I bought xperia neo v on 20th May 2012 , hardly had i used the handset for 2 weeks the handset was having problem. It was not unable to operate any sim card inserted in it.I submitted the handset in the service center on 4th June 2012 for repair. I received the handset after a big delay on 22 June 2012. The service center promised me that it will be repaired within a period of 10-15 days. The day i received my handset it gave the same problem...

I am very disappointed to write theis as it is thee last theing I am doing.
The Sony Led TV EX42 which I purchased from EZONE store in Amanora Mall in Pune is not functioning well.
I had purchased thee TV on 01st April 2012.
I was not satisfied withe thee way thee EZONE delivered thee TV neitheer thee services theey provided later.
The issue withe thee TV was it switched off thee first time when it was on around...