Sony India Complaints & Reviews

Hi,

I had brought Sony erricson Xperia Neo V on July 2012. of Rs. 16,700. The phone was going well till 45 days, then its display went off. The phone neither fell nor any damage has been done (even you would not find any single scratch on my phone). It was in my warranty period ,so I went to Sony erricson service center, they repaired and provided me back. After one week, again the phone's display went off. Within the...

dear sir


i purchased from hotspot s[ice retail ltd. D-354 main vikas marg laxmi nagar, delhi=92 book no. c86/115 and serial no.5703 dated 30/07/12 a Sony ericsson expria S ( model no. LT26i) of rs 28500/- when i used the phone after two days i find that the phone is hanged and contact the seller he said due to the application and this was continued for five to six days after the seller told me to contact the...

Hi ,
I have bought Sony xperia neo l on 7th august 2012, but after 2 days it started ta hang i went to service center ( tirupati cellulars pune) but the updated software but again after some days same problem started.Then i submitted my cellphone to service center on Th September, they told me that they will replace my cellphone.after some days when they called me to collect my mobile i went there.But they have not replaced my phone...

Sub: Complaint regarding LCD Panel in my recently bought SONY VAIO lap top (VPC CB45FN/B SONY VAIO COMPUTER)-Reg.

Ref: Job No.J21002880 dated: 15.9.12, Shri. Sai Services, Imran Nagar,Silvassa Road at Va

I had purchased a SONY VAIO lap top (VPC CB45FN/B SONY VAIO COMPUTER) on 15/4/12, vide invoice No: AC-0107, from Shree Parshwanath Enterprises, Vadodara.
To my utter shock and dismay when I opened my...

Respeted sir/madam


i purchase new mobile from SONY CENTER (sony LT26i XPERIA S/BLACK) SP NO[protected] on 14-APRIL-2012 INR 31000/= AUG 28th my phone is hang & not working i go sony service center for examin but they dont having good tecnical person after half hour service center give me reply your phone is dead isend your phone chenai for reparing you come back after one weak for collect...

SUBJECT : REPLACEMENT

MOBILE DETAILS:

My mobile model name :Sony Ericsson (ck13i)
Type :AAB[protected]BV
FCC ID :PY7A1880033
WUJ IC : 41708-A1880033
S/N : NUJ0113GGR
CE : 0682
IMEI / SERIAL NUMBER : [protected]

BATTERY DETAILS

TYPE CBA 0002018
MIN 950MAH 3.6
S/N 122831SWNCNS

COMPLAIN DET

PURCHACING...

Dear Sir,

Yesterday i.e. on[protected], I purchased the 32" SONY LED TV EX 330 at Bajaj Electronics, Kothapet, Hyderabad vide Bill No.KTP/CR/12/5376 but, so far there is no delivery to my home address, hayathnagar,[protected]. It's hardly 5/6 km distance. In other outlets, they are delivering the goods on the same day. Even though no telephones are responding.
So, please do the needful.

BISHNU...

Dear Sir/Madam,

I hereby bring to your kind information that I have purchased a Sony VAIO Lap Model No:VPCEH25EN/B IN5 top from Singhavi Computers, Mysore against attached Invoice on 04th of November 2011. The warranty for my Sony VAIO Laptop is Valid till November of this year.

When I opened my Laptop on 28.08.2012 morning in my Office I noticed 2 Lines on the Screen while booting (There was no any such lines...

Hi,

I have bought around 5 laptops till now from Sony , I highly appreciate the quality. In last 4 years i started recommending others to buy Sony Vaio Laptop.
I request all my friends not to buy Sony Vaio anymore. I advised it to my dear friend , but this time it failed on all the quality concerns. Worst part of it, mother board failed in Just 15 months.

My Details are :

Customer Name:...

Hi
Purchase date:- 22 June(Flipkart)
Phone:MT27i
1st Problem:-21 aug
Return date:-29 aug
2nd Problem: 30 Aug
Return date:17 Sept(With Scratches and damaged screen
3rd Problem:19 Sept
Status:Currently with me
Workorder number:SE[protected]
I never expected such an unprofessional and unfriendly behaviour on part of sony
I got a sony xperia sola from flipkart. It wen...

To
The General Manager,
Sony, India.

Dear Sir/Madam,

This is to bring to your notice that we are very unhappy and deceived with the service provided by your authorised service centre:

Sonus Electronic and Services,
Shop No. 59, Dheeraj Heritage,
SV Road, Santacruz(W),
Mumbai.


Our 32inch Sony Bravia LCD TV (MODEL No. V32A10 costing Rs....

I purchased a Sony Ericsson Model WT19i( Under Warranty) on 17 August 2012 at G-3 Ashok Bhawan, 93 Nehru Place. Later I found that the Camera was not working. Then I went to the Servicing Centre located at 601-604 Ashok Bhawan 93 Nehru Place. There they told me that there is a problem with the system software and told me it would take 5 days time. I gave them my phone number as they told me they would ring me up when my phone is okay. However...

Dear Sir,

After a debate with the dealer as well as sony customer care & the request from the sony customer care, I have drafted the following email on dated 08/09/2012 to sonyindia.[protected]@ap.sony.com to get my lap top replaced, but now they are not ready to give the replacement of my laptop. Require your help in getting the replacement of my newly purchased laptop.

Hi,

I have purchased...

Sir, I have purchased Mobile Phone (Sony Ericssion Xperia Mini Pro Sk17i), From Mobile Bazar, Mhow, Indore (M.P.) on 19 Dec 2011.
My Phone has been gone defective on 30-July-2012 I submitted my mobile phone to GTB Services, E-17, Gound Floor, Near Rama Palace, Central market Lajpat Nagar-2, Contact No. [protected] (Sony Authorised service centre) vide work order No. SE[protected] dated: 05 Aug 2012.

Service centre returned...

As i have submitted my brand new mobile SONY ERICSSON NEO V at one of your service center at sector-47C Rai & sons SCO-60,on 29th of august 2012 as they told me that there is a on off problem in the set and its mother board has to be changed and today its 17th of september 2012 almost 20 days are gone but till date i have not received my mobile as the service center people told me that i will receive my mobile with in a week and more...

Purchased Sony Bravia LED TV EX420 on[protected] but after 14months the background colour went red. Called Sony complaint centre and a service engg. told that the Main PCB needs to be changed, the cost of which is Rs. 7500=00. But when I said that what will be warranty after changing the said PCB, he said that there is no warranty for the same. I understand that the Sony LED TV has some basic technical problem which the company is overlooking...

I have my cell phone Sony Ericsson k810i keypad has deteriorated and the service center, Lucknow then prevails, I found the answer to your mobile no parts available. When you Ericsson k810i Sony Ericsson k810i mobile parts is not available, why sell it to fool the public are invited to tell please...

automatic struk and getting sound from speaker(kirrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr)...

I have given my Sony Ericsson Xperia Mini Pro for repair via Work Order number SE312PCA11982, on 23rd August 2012 and today it is 21days and when I call the call center or Ambe electronics where I gave my phone for repair, no one has idea about the repair status of my phone. Ambe has not received the part from Sony because of which they have not been able to repair it. But Sony customer care representative also does know what is the status...

I have submitted my Sony Ericsson (Xperia) handset to the Ambe Electronics (Authorized Service Centre) noida for repairing. Although its in warranty period & at the time of submission they replied me that you can collect your handset in 7 days. But its now around 13 days from the date of submission & they are still saying that we need more time to repair the handset as the parts are not available. I haven't seen such a poor service...