Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Sony India reviews & complaints page 311

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vijaykumartatti
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Spare Parts

Address:Koppal, Karnataka

My phone's camera is not working. Where available camera spare part of my mobile... Please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
punee30
from Bengaluru, Karnataka
Report
Copy

Faulty Sony home theatre

Address:North West Delhi, Delhi

I purchased a Sony home theatre DAV DZ-340K in Apr-12 from Vijay sales showroom located in Delhi, India.
I received Home theatre in a non working condition and not even once this home theatre has worked and neither any demo was provided to me by the Sony engineer. I have number of complaints to Vijay sales but no one came to resolve this issue.
At last on 1st-Sep after rigorous follow ups and complaints, a service engineer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prince786
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in repairing

Address:Haryana

dear sir
humne may 2012 me ek sony erricson experia pro mobile cost 20,000 rs ka kharida tha .jisme mobile purchase ke baad charging ya net use karte vakh battery heat ki problem aane lagi aboutt 10 july2012 ko mobile ka touch kharab ho gaya jise humene 13 july 2012 ko service center gurgaon sector 14 me de diye .jise ki 5 to 6 din me ok karne ke liye hume kaha gaya tha jub humne 20 july ke lagbag phone kiya to unhone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhishek Jain
from Mumbai, Maharashtra
Report
Copy

product and service

Address:Chennai, Tamil Nadu

sir, i purchased sony vaio E-series laptop in oct 2010.. and now its hard disk is corrupted... i went to your customer care centre in chrompet(Tamil Nadu) and they said that hard disk has 2yrs warranty... so hard disk can be replace but i have to pay rs 1,125 as service charges.. wat is this sir?? why should i pay if your product is still under warranty??.. rply as soon as possible..
ABHISHEK JAIN
ph:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manoj kumar pandey
from Delhi, Delhi
Report
Copy

starting / shutdown problem

Address:South 24 Parganas, West Bengal

starting & shutdown problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Puneet Vashishta
from Gurgaon, Haryana
Report
Copy

Sony Home theatre not working

Address:New Delhi, Delhi

Sony Home theatre purchased from Vijay sales, not worked for even once. Manufacturing defect...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
lakshmikumr
from Mumbai, Maharashtra
Report
Copy

stolen phone

Address:Karnataka

Dear sir/madam,
My sony ericsson phone was stolen from my workplace on the 28th of august.
The details are as follows.
Your name:Lakshmi T Kumar

Postal Address:156,Defence Enclave,K Narayanapura,Hennur Bagalur road,Bangalore

Phone model Details:ST15i white/dark pink

E-mail for communication:[protected]@gmail.com

Missed date:28/08/2012br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikash Singh
Report
Copy

Touch problem

Address:Bhopal, Madhya Pradesh

I have purchased sony ericsson w8(e16i) model on 05/11/2011. This phone is not working properly , i have given it to service centre two times and both times motherboard is changed from company but again the problem occurs..
please change my cellphone with new one or other one.
my mobile is in under warranty.
old imei no. is [protected]

second imei no. is [protected]

present imei no....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
l.r bansal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective parts

Address:Hisar, Haryana

Sir sony company use defective part in laptop sir maine kisi ki hard disk ek saal mai khraab hote nahi dekhi lakin ye sony company ki hard disk ek saal ke ander hi khrab ho gyi muje complete 1year and 25 days hi hue hai or mere laptop ki hard disk khraab ho gyi maine inko kha ki aap half rupees mai change kar do wo bole hum tumhare laptop ki hard disk 6500 mai change kre ge karvani hai to karvao sir mai student hu pehle maine 38000 ka laptop...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjeeb2k007
from Delhi, Delhi
Report
Copy

Bad Service

Address:Maharashtra

Hi

i am A Sanjeeb Dora Ph-[protected] ,

i have brought a sony erission Xperia sk17i set from reliance digital Vashi
navi mumbai.
My Phone is in warranty.
i have encounter a display problem so 1st i gone to ur vashi service
center(*DM Tele Services*); where they kept my phone for 10 days and told
me that company is delaying in sending the required parts and they are nobr...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
R
ra-ja-ra-m
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed service

Address:Chennai, Tamil Nadu

CD player cum radio cum tape recorder (LFD-C1000) was given for service on 08/08/2012. It is not yet returned as on 28/08/2012...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Pawan Modi
from Vadodara, Gujarat
Report
Copy

Handing over faulty instruments repeatedly

Address:Gujarat

I had bought one Sony Experia U(ST25i) on 250612. Battery and processor hangup problems came within 2-3 days of purchase and after some time I was forced to handover the same to the co's Vadodara service center vide workorder no. SE[protected]. After several follow-ups I got a SWAP(old used and repaired in return of my brand new piece) instrument back on 16082012. The same is again faulty and is again handed over to the same service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
l.r bansal
from Delhi, Delhi
Report
Copy

Faulty laptop

Address:Hisar, Haryana

Sir ji ye sony wale falty laptop sale karte jab maine laptop purchase kiya to us ka touch pad khraab tha phir uski pen drive slote damage thi or ab ek sal pura hi hua tha ki hard disk hi khraab ho gyi ye sony company wale itne khtiya laptop sale karte or inke yaha koi sunvai bhi nahi hai sir ji aap meri help ki jiye or in ke khilaf koi sakht action ligiye or mai to ab har logo ko yahi kahta hu ki sony ka laptop koi mat lo . ...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ranjith Kumar
from Ernakulam, Kerala
Report
Copy

Strip Complaint

Address:Kozhikode, Kerala

Sir my Sony Ericsson mobile keypad was not working i want to change the strip, in there no stock strip in sony showroom and other mobile parts shop, sir i want original strip can you arange that part? and what is the rate of strip? pls send a reply to me on ranjit.[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dhanshri Parihar
from Manali, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTH connection coupon free gift

Address:Solan, Himachal Pradesh

I purchase a Sony LT-22 X Peria Mobile Phone vied bill no 29141 dt 15 August, 2012 from Sony Ericsson standard Teletronics, show Room No. 1049, sector 22-B Chandigarh Ph.No 2728075, 2706485 with scheme of DTH connection. When I follow the instruction that has written on voucher to get a connection I got an error the number given is not working. I am able to contact them only once & they told i[censored] did't get ur promo code thorugh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyanka shukla04
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scratch put on service centre of sony

Address:Gwalior, Madhya Pradesh

sir,
i purchased a sony vaio notebook on 20 january 2012.In august 2012 when my notebook was within the warrenty period one key of my notebook stopped to work properly,so when i went to sony service centre for the first time one technitian of that centre mishandled my notebook and put a scratch on it.and i was asked by him to come some other day my key problem was solved but he refused to do anything about the scratch...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:East Delhi, Delhi

i am using sony ericson live with walkman and my charging jack is broken . i visited 3 times to service center they said they dont have charging jack your whole mother board will get change and you have to pay 11000 for that.its shocking .the phone is in warranty period and its cost is 13000 and how can i pay 11000 for just a minor problem.i email them and also i got a reply that go and visited service center and call us from there .I do...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
P
Pranav Agarwal
from Sirsa, Haryana
Report
Copy

Service Center is not giving us service. Not giving back my phone

Address:Uttar Pradesh

Dear sir
I have a phone of company sony ericsson xperia neo v which had problem in touch was submittd to d sony service station at Kanpur on 12 th july..the company has given many confirmations but all were false .we were told to wait for 7 to 10 days after 10 days when i cld up they again told to wait for another 10 days and it hs been a month and a half and i havent got my phone..the senior represntatives at the costmr care dnt talk...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
android_bad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset given for repairs on 7th of july

Address:Thane, Maharashtra

i gave my handset to sonymobile customer care on 7th of july. that time they told me that my phone would get repaired within 7-10 days. i waited for that period to get over. on completion of that period i called the customer care as i did not receive my phone back. they said that my phone was still under repairs as they had problems with parts. i waited on that term for one and half month.
now when i call them and ask for replacement,refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit.Suthar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty handset (W100 Spiro Contrast Black) Worst Sony Service Station (S.G Infotech), Borivali

Address:Mumbai City, Maharashtra

Hello My Name is Rohit Suthar ([protected]),

I just want to drive some serious attention towards my complain.
On the date of 20/ 12 / 2011. I had purchased one handset from ALFA, which is located at,
5/6, Dadi House, Irla Society, Vile Parle (W) :- 400 056
Model No:- (Sony Ericsson W100 Spiro Con Trast Black)
IMEI No:- [protected]

Within duration of 1 year span my handset is not...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy