Sony India Complaints & Reviews

I bought a Sony DSC W620 Digital Camera on 21.05.2012. I noticed, there is problem in display. To rectify and resolve this problem I contact your service center on 05.06.2012 and registered the complain, but still the problem has not been solved from your end till date. Now, after a long time, they are telling this type of problems is common in Sony DSC-W620 model and forcing me to take back the camera without resolve my problem. Then again...

When we are giving power supply to the TV the redlight of the TV starts blinking and the TV is not working after that. It has been almost three weeks we are facing this problem. We earlier lodged complaint at your Toll free customer care no.10days back but till date we have not received any feedback from your side. My mobile number is [protected] and my address is 2/6, Kanchanjunga Apartment, Chandrsekharour, Bhubaneswar - 751019....

Hi,
I bought SONY LCD (model - KLV 22 T 550 A) in Dec 2009. And Just two and half year after purchase, I started facing problems with it as it's display panel is gone. When I approached authorized service center, the engineer told me that it's BT2 board needs to be replaced and primary estimated cost is about[protected] thousands. This is quite surprising that the brands in electronics goods like SONY which is very reputed...

When I went to Sony service centre and showed my xperia s regarding yellow tint in display, the man sitting there said the phone will be repaired not replaced. I told him that it's written in phone's manual that phone will be replaced when any problem occurs in the set.. What I want is my phone to be replaced not repa ired....

Whenever I switch on my laptop I am getting an error that " VAIO GATE HAS STOPPED WORKING". When I get this error, everything gets stucked and even my mouse pad stops working until I close it with difficulty. Its repeating now and then and the problem is very irritating. Please let me know a permanent solution for this problem. The operating system I use is Windows 7....

i have bought my sony ericson xperia ray 6 months ago and the phone's screen has complaints now like screen is flicking and have dots in it and i have given it for reparing at the sonyericson certified service center near christain college calicut on 25-may-2012 and the phone is not repaired yet. whenever iam asking they say silly excuses like the spare is not available etc,i expect a replacement of the phone or extenstion of warentey...

laptop mouse is not workingg.. its in waranty period... kindly provide the solution... model PCG-71811W.... Product key is22JW6-6GCFT-YBFDR-W68Y4-2H63M.. Mob no is [protected].. Mr. Saurabh Mendiratta.....

I purchase sony vaio VPCEH. touch pad of this laptop not working properly..so kinldly focus on my complain.....

I had bought a Sony Vaio original AC adapter from P. P. Electronic and Surgical aids, Durgakund, Varanasi on 25th May 2012.
They claimed it was an original Vaio adapter but within 2 weeks the adapter went dead - an extremely small period for an original product to malfunction.

I had a 1 year warranty on that product and I went to them for the replacement of my product on 11th June 2012.
I was assured that my...

Dear Sir,

I Dr. Gautham, here by requesting for replacement of Sony Ericsson W8 series, for the following reasons,
- touch screen sensor problem
- System Hang
- Sudden Switch off during calls even battery is full
- battery gets heated up after 10 min of charging
- previous service they took 15 days for the hardware complaint that they diagnosed.
- previous complaint...

Sir, I have purchased sony ericsson SK17i mobile on 15 Apr 12, since first day it started hanging and heating. After repairing twice at auth'd service centres on 30 Apr and 09 May 12, the problem cotinues. Then I taked to Xperia support for the help, the reply was to deposit mobile at service centre and it would be repaired and special care would be taken during reparing. I have deposited my mobile to Immortal servies delhi (work order...

Dear Sir
Sorry to inform you that I have purchased a sony TV model No.EX520-40″LED full HD form a authorized dealer i.e Nightingale Asansol, vide Bill.No 113.
dated 25.04.12 (srl.No 2484192,p no[protected]and installed the Tv in my house on 29.04.12 with tata sky HD set-up Box but its picture is coming Hazy & very poor quality so, I inform the dealer but he told me you contact to sony service engineer .I also contact to...

Hi,



I bought a sony vaio laptop model no : VPCEH25EN and the while the video is playing the green border is displaying above of the video and it is bought only in may and i have given it in customer service center they have told me harddisk problem and they have replaced it and they took it for more than a week and when i brought it to my home the problem is not resolved and i took it to service center back...

since last Sunday suddenly my above mentioned TV started giving problems no picture, sometimes breaking pictures and sound comes and goes from the day i bought this TV i am not provided with the warranty coupons so its difficult for your people and the croma company mega mall jogeshwari from whom i bought this TV they do not entertain my complaints. please help me and dont force me to approach consumer court for this problem thanks sunil...

After six months of buying a sony vaio laptop, it suddenly stopped working. I sent it to the Dibrugarh sony service center . I got it after 20 days but still it wasn't working properly. i am very dissapointed from your service and request for a replacement of it. It is still in warranty period. The details of the laptop are given below-
Model name- VPCEH25EN/B IN5
Serial no.- 7037970...

I bought a Sonyericsson Xperia Arc LT15i on 05 Jan 2012. No problem till 05 Jun 2012when prompt came for update. Update was successful with Version 4.1.B.0.431. The prompt then said remove back cover, remove battery and replace. Restart phone. On restart instead of Sonyericsson logo only 'SONY' logo came on followed by a icon not given in the guide which showed 'Phone dead'. Went back to dealer and phone sent to service...

Hi,

I bought a Sony Bravia 32" LCD TV in 2009 Nov. The TV was running fine till May 12 when all of a sudden I found one morning that a thin horizontal green line is appearing in the screen and picture below that is shaking and unclear.I lodged a complain with Sony call center. The engineer visited my place and told me that its a problem of LCD panel and need to be replaced which will cost me around Rs 9500/-. I was shocked...

We bought a Sony Bravia LCD in the summer of 2009. The LCD panel had to replaced within few months of the purchase and now again the LCD has developed serious fault and need replacement but surprisingly now the company is asking for payment for the replacement since the LCD is out of warranty. Isnt it surprising that a panel neeed replacement withtn about two year of it being replaced, this also indicates the poor quality of product that...

THIS IS SONI HASMUKH FROM RAJKOT - GUJARAT (INDIA), HAVE PURCHSED A SONY3D LED TV FROM SONY CENTER, ADEN ELECTRONICS, CENTRE ONE, NR WOCKHARDT HOSPITAL, KALAWAD ROAD RAJKOT - 5, GUJARAT
I HAVE HAVE PURCHASED THE PRODUCT FOR THE SUM OF RS.89900.00 ON 04/05/2012, AND THE INSTALLATION WAS DONE BY SONY SERVICE CENTRE, ANOTHER DEPARTMENT,

THE ENTIRE INSTALLATION WAS DONE ON 05/05/2012, BY 15 TO 20 MINUTES AND THE PERSON...

From,
BALAJI CHILUKOTI
ROOM NO B-103, BARAK HOSTEL,IIT GUWAHATI, ASSAM-781039, INDIA

To,
Sony Erricson,
India.

Subject : Please help me to track & find my lost mobile handset

Dear Sir,

I am regular user of AIRTEL and has been using the phone [protected] since last 1 year. On dated 07/06/2012, my
mobile was stolen and thereafter it is not traceable.br...