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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 314

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D
divyaji
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

display is not working

Address:Chennai, Tamil Nadu

i have just bought sony cybershot wx50 on aug 2nd at sony showroom in porur chennai ....just after 1 hour the display became blurred .. immediately we reported to showroom to replace the camera ...but they refused to do so and blamed me saying i have done something......
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Chetan Jamariya
from Chennai, Tamil Nadu
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BATTERY AND CAMERA PROBLEM

Address:Thoothukudi, Tamil Nadu

I AM BUYING ONE SONY CYBER SHOT CAMERA FORM ( RAJA PHOTO STORES DSF GRAND PLAZA 1ST FLOOR 379 A /25 V E ROAD TUTICORIN 2
PURCHASE -
DATE[protected]
MODEL NUMBER - DSC W510/BC E37

I GIVE THE COMPLAINT IN SERVICE CENTER THEY SAYING YOU PUT YOUR CAMERA ON DUSTBIN
OTHERWISE I CAN NOT DO ANYTHING FOR YOUR CAMERA SO BUY ANOTHER CAMERA OTHERWISE GO TO HELL...
+1 photos
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bharat_nlr
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service cum defective piece

Address:Nellore, Andhra Pradesh

Sir,
I purchased an sony erricson mobile from home shop 18 on 4th feb which delivered to me on payement of 14650/-including tips to courior person on 6th febraury and it started giving me problem on 25th of febraury the display was completly out stopped working when i approached sony service center they refused to pick my mobile for service i called to sony they also didnt helped me i called to home shop 18 they too didnt helped me...
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BKT9
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem of Camera

Address:South 24 Parganas, West Bengal

My mobile Phone Sony Ericson j105i, Presently its camera not work. I Consult sony service centre , they say it's board problem in our service centre we not core it, What can I do? Please suggest. My e-mail: bera.[protected]@rediffmail.com...
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SRIMANTA KUNDU
from Bazpur, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVIE CHARGE HIKED BY 43.92% BY SONY AUTHORISED SERVICE CENTRE,NEOSA ELECTRONICS PVT.LTD.

Address:West Bengal

SERVICE CHARGE HIKED BY 43.92% WITH IN 14 DAY'S OF CONFIRMATION OF SERVICING FROM THE CUSTOMER

SUBJECT MATTER: I had given my handycam "DCR DVD808E E35" for servicing in sony's authorised service centre under job No.J20585225
at NEOSA ELECTRONICS PVT.LTD,158,S.P. MUKHERJEE ROAD,KOLKATA-26 ON 11/07/12 for it's reported problem in lens associated with DVD, I was informed on 14/07/12 over telephone...
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J
johnsonm
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Lost

Address:Ahmedabad, Gujarat

Sony Xperia P Black lost
Lost Date: 28 June 2012
IMEI: [protected]
Location: Ahmedabad, India
Done FIR & all legal procedure from network provider but no update since long.

Contact: [protected]@gmail.com...
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S
surajsthampi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Service from Authorized service center

Address:Bangalore, Karnataka

Hi ,
I bought a Sony LCD TV 2 years ago(KLV 32V550A). I had called up customer care reporting on a Defective HDMI port on Nov 2011. They sent a technician home from one of there Authorized Service Center(Vigneshwar Services,Koramangala,Bangalore) who came to the conclusion that Motherboard had to be replaced. I had told him to order the same an call me back regarding the status. But i never heard from him since.
Later i called...
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Sameer Babu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BEWARE OF CHEATING AND FRAUDULENT SERVICE PROVIDER

Address:Andhra Pradesh

I had some problem with my TV. I took the help of JUST DIAL service to find one TV repair service center. The technician of this SONYAMC ELECTRONICS told me that there is a faulty IC and needs to be changed and he said as he is from SONY company, he has the original IC with me which will last long. He also gave me a receipt with 6 months guarantee for the changed parts, but within a week the same problem started again and since then I...
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M
mktrip
from Allahabad, Uttar Pradesh
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Rough & Worse After sales service

Address:Lucknow, Uttar Pradesh

Dear sir
16 days gone not a single call come to me from SONY INDIA only they believe to sell product hook or by crook we mail 10 mail to company [protected]@ap.sony.com & [protected]@ap.sony.com but not proper response . either they have not proper set up or not willing to entertain costomer. So we request the all user of this forum never buy Sony Laptops
we again want to request to RELINCE DIGITAL do not sale such company...
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manavendra.manna
from Mumbai, Maharashtra
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Defective Product Despatched

Address:Mumbai City, Maharashtra

ORDER PLACED ON CROMA ONLINE:Invoice Number SLE0015798

I had been sold the defective product (technical defects - mic, speaker and camera button were not functioning properly) on 13th July 2012 which was replaced after several deliberations on 28th July 2012 which had to be picked by me from your store due to non shipment on time.

The replaced product is also defective ( loose backcover).I went to store on...
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surendra m murudkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

speaker sound unfiction frequently

Address:Mumbai City, Maharashtra

Sir, I have have purchased 42 inc sony bravia lcd on[protected] I have a complaint that the sound for the same goes off frequently, May I please request you to kindly rectify the fault immediately.

Thanking you,
Yours faithfully.

Surendra Murudkar
Cell No [protected]/[protected]...
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star5ashok
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Xperia Sola Problem- Defective handsets

Address:Tamil Nadu

Hi,
I purchased Sony Xperia Sola on June 24, 2012 in Univercell, brookefields, Coimbatore. IMEI Number: [protected].
After 2 days of purchase, the phone touch screen stopped working.
When I went to the sony ericsson certified service center in T Nagar and asked for the solution, they did not respond well and when I asked for replacement or DOA, they said it would take 10 days and also said DOA is not at all possible.br...
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M
mukul mehta
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mother board failure

Address:Gujarat

i have got the model no KDL-40EX720IN5 purchased on 02.10.2012
with invoice value of Rs 79900.00 with one year warranty
t.v.suddenly failed and only indicator light is blinking.I connected to company's service center.
They informed that there is mother board spare failure.I have requested to REPLACE THE T.V.
This is brand T.V WHICH INCLUDE LED ,HD,3D FACILITY.
Company stated that ITS NOT OUR POLICY...
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vinay sharma92
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in mobile

Address:Hyderabad, Andhra Pradesh

Hi,
TO the Complaints department,

SIR,
I have purchased a SONY ERICSSON mobile handset named WT13i on 30th June 2012 from UNVERCELL store.(IMEI NO. [protected])From there onwards on 12th July 2012 i raised a 1st complaint in SONY service center on 12th JULY 2012 that my mobiles touch screen is not working properly and on 14th JULY i recieved my mobile containing that my touch screen is not working and it takes...
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abhishek 1992
from Bengaluru, Karnataka
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LAPTOP REPLACEMENT

Address:Delhi

I ABHISHEK PASARI . I HAVE PURCHASED A SONY VIAO LAPTOP SVE15113EN ON 8 OF JULY 2012 AND AFTER 1 WEEK LATER I AM FACING THE PROBLEM REGARDING MY BATTERY OF MY LAPTOP. MY LAPTOP IS ONLY WORKING WITH THE CHARGER. AND WHEN I DISCONNECT THE CHARGER I WONT BE ABLE TO USE MY LAPTOP. THE I TAKEN MY LAPTOP TO THE SHOP FROM WHERE I BOUGHT IT AND THE TECHNICIAN OVER THERE CHECKED MY LAPTOP AND TOLD ME THAT SIR YOU HAVE AN HARDWARE ISSUE REGARDING YOUR...
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srinivas.thelu
from Visakhapatnam, Andhra Pradesh
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Replacement of the handset model: Xperia Arc S

Address:Visakhapatnam, Andhra Pradesh

Dear sir,

I have purchased the Sony Xperia Arc S mobile for Rs. 25,000/- including vat 5% on[protected] at Sai Balaji Enterprises, Visakhapatnam, Andhra Pradesh vide Invoice no.2789. After using the unit for three days, the display of the mobile is not working. I have contacted the dealer where I have purchsed to replace the unit. He did not agreed for replacement and suggested to go for the repair under warranty. Then I have...
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ASHISHRAHI
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for replacement of sony vaio

Address:Uttar Pradesh

I purchased a sony viao laptop { whose model no:VPCEH38FN/W IN5 }

ON 2/07/2012 from

"VALUE PLUS RETAIL PVT. LTD 7/190 NAGESHWER TOWER ,SWAROOP NAGAR,

KANPUR.

I have problem in touch pad i submitted laptop on 9/07/2012 to

S S SERVICE (SONY AUTHORISED SERVICE CENTRE)

96/2 STAR PRESS BUILDING,

CUNNIGANJ CROSSING CO.GANJ KANPUR UTTER...
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astroakhil
from Thiruvananthapuram, Kerala
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hard disk crashed

Address:Thiruvananthapuram, Kerala

I purchased sony vaio E series laptop one year back and just after the completion of 1 year warranty period ( exactly speaking after10 days after warranty) hard disk got crashed. And I have to replace the hard disk and for that I spent over 6000 inr and the most funny thing is that even though after warranty period we are obliged to obey company's rules that supPose 320 gb hdd had to be replaced we had to replace with 500 gb , even if...
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vijay72
from Hyderabad, Telangana
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HORRIBLE EXPERIENCE WITH SONY LCD

Address:East Delhi, Delhi

Hi,
I'm extremely disappointed at Sony, I purchases Sony 26 inch LED model number EX55 on 14/7/12 from Vijay Sales Preet Vihar
This was installed on 17/7/12 at 10:15 PM through engineer gaurav that time he also confirmed me sound of TV is very low , which sound out put on between 25 to 30 actually come on 100 (max)
He said “he will send a service engineer next day” somehow nobody turned up than I made a complaint...
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shyam_pat2002
from Bhubaneshwar, Odisha
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Short supply of items

Address:Khordha, Odisha

Dear Sir,
Refer Purchase id no. 8821103 & order id no. 17587057, order dt. 02.05.12 on NDTV shopping/ infibeam.com for supply of a Sony Ericsson Xperia Neo mobile placed by my son from U.S.A. for delivery at my house at Bhubaneswar.
I have written a complaint on 18.05.12 for short supply items as listed in my E Mail as below. I have given also no. of reminders. But already 2 months is already passed & they reply the...
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