Sony India Complaints & Reviews

w 395 walkman series bought nearly 1 1/2 years back now with mother board complaint. Contacted authoruised service centre ACCEL in kochi and they said Rs.3000/ for repairing. what can be done in this regard? contact no is [protected]....

I had registered a complaint in Sony's Toll Free number regarding a defect in my LCD TV on 20th SEPTEMBER 2011. Colored lines are appearing on the TV. The complaint no. is 8014255. The TV was taken from by home after 2-3 days from the date of registration of complaint. One month has elapsed after registering the complaint. Sony's service department has not rectified the problem till now. Whenever they are being contacted they reply...

I bought a MDR-EX50LP ear-phone from the Sony-World in Jayanagar on 4th of April 2011. One side channel of the same stopped working after 4 months. I walked into the Sony Authorized Service Centre (RMS Technologies Pvt Ltd, Jayanagar) and submitted the same on 27th Aug-2011. They said they will check with the Sony main office and let me know soon on the status(repair or replacement) soon. After a week when I went back and checked with them,...

In the year 2009, I bought one LCD Model No. KLV-26S400A which immediately started giving me trouble. It has been taking time to getting switched on. Finally I made a complaint on[protected] vide complaint No. 8164886 and got no response. Thereafter again I made a complaint on[protected] vide complaint No. 8206695.

After six days of complaint, I received a phone call and message that some board needs to be replaced for which...

I have bought sony zylo w20 10 months before, on purchasing itself i got a private informtion about this hand set (told that after 6 months all the function keys will be disabled) but did not care about this information, now i am experiencing the fault of the keys not able to switch off or switch on the mobile. Now the my set was dead Rs.7600/- ello ellu.

Sony is a big competitor company so these fault sets are in market are...

On 13th July 2011 I visited Sony Digital Kiosk at City Center –I, Shop No.F003, Salt LakeSector-1, Kolkata-64, and purchased a DVD Player (vide INV.No.CM/SL/S/93 dt.13.07.2011.
On earlier occasion I purchased a CD Radio Cassette Player Model No.CFD-507CP/B from the same showroom and also a SONY BRAVIA EX 300 TV from another showroom.
I had some queries regarding your products. Here I meet a salesman who was later identified...

My Sony Ericsson ST15i(IMEI : [protected]) was purchased from
Ganpati Mobiles [G-17-18 Ground floor Sri Ram Tower ,13,Ashok Marg Lucknow(email: ganpati.[protected]@gmail.com) (mobile: [protected]) ] on 06.09.2011.

Within a few weeks the phone's vibrator malfunctioned and it started vibrating on its own and is continuing to this date.Sometimes it starts pulsating vigrously while operation It even for sometime...

I bought a sony ericsson xperia mini ST-15i a month ago, since last two weeks the phone has started behaving abnormally,there is a heating problem,battery draining problem and the touch buttons (back and options buttons) are working automatically on their own, they work without my command, if i open something, the phone comes back to the previous menu or screen. i am not able to operate my phone, you can check reviews on other sites about...

Dear Sir/ Madam,



I have Submitted my Xperia X8 ( Which was under the warranty at purchased in June 2011) on 19 Aug 2011 to the Sony Ericsson Service center in Noida at Neeru Enterprises,

P-21, KFC Basement, Sector - 18, Noida,Uttar Pradesh, Phone No : [protected] After the repairing the When Handset was delivered to me it was completely swapped. I Reported the Same Problem to the Customer...

This mail is on behalf of my friend who has given her laptop, when i was present, to Sony Servicing Centre----Address--"Sony Authorised Service Centre,63,1st Main Road, Gandhinagar,Adyar,Chennai,Tamil Nadu 600020". When we had taken it there then the sony service man said that he is goin to test the system and also asked for the charger/adapter along with the Sony Vaio Laptop. After he checcked the laptop he came back only with...

LCD tv is not functioning with effect from 15/09/2011.Complaint lodged with customer care centre with complaint no. 8152894 dated on 16/09/2011,but nobody attend till today i.e 28/09/2011 inspite of several reminders lodged with customer care centres as well as Star Electronics service centre,Naraina at tel [protected] & [protected] only said they will come tommorrow again and again. Is this SONY WORLD no.1 with this kind of poor after...

Dear Team Members I am very sad with Sony Teams.
I have made a complaint regarding Sony Ericsson model J20 i Hazzel in Your Gurgaon TELE GIZMOS in April month that time they told me they don't have any rights to attaind sony ericsson mobile.
then i went to UNIVERSAL TELECOM & TRADERS.
They have got my mobile for channai sending but after 20 days later i got same as it is without any correction .then they replaied...

I have received 2 calls from the company's customer care after my complaint with the Consumer Complaints stating again and again stating that the white spots are due to physical damage and they can not rectify it under warranty and if I want to get it settle, then I have to make the payment of Rs 1250 or I can collect the cell phone as it is right now. This is because they have not seen the cell phone and also not consulted from the...

I purchased SONY AUDIO System (Model no. MHC – GZR5D, Sr. No. 6134809) from Sony Center, Vashi, Navi Mumbai on 22nd Jan., 2011. Recently I have observed that the wood used for manufacturing Speakers’ boxes is extremely poor quality. White powder is coming out of it....

I bought a Sony Ericsson W100i ( My first Sony phone ) on 6 Nov 2010. Its been 5 months since then and I am having a horrible experience with the phone by visiting the service centre 4 times !!! I am regretting buying the phone !!

The problems never seem to end :
1. The phone keeps on showing "Out of Memory" even if the memory is completely empty !!! - I HAVE BEEN TO THE SERVICE CENTRE THRICE ALREADY WITH...

I AM SREEJITH FROM RANNY.I HAD PURCHASED SONY VAIO BEFORE 1 YEAR (MODEL NO:VPCCW12EN) BUT NOWADAYS MY LAPTOP IS NOT WORKING (REASON IS MOTHERBOARD COMPLAINT)BUT I DIDN'T GET NEW MOTHERBOARD .I AM DISSATISFYING WITH YOUR SERVICE.PLEASE GIVE A BETTER SOLUTION TO ME....

Sub.: Non durable & not suitable (Under prevailing Indian conditions) products of Sony.

Dear Sir,

I have to inform you with great shock that I had purchased your Sony Television 29 inches, Model SZ29ZN80 (S.No. 6212987) on 12/10/2006 vide bill no. 1299 from M/S Shree Geeta Electronics, Panipat amounting to Rs. 21,250.00.

On dated 19.09.2011, suddenly it was stopped functioning. Complaint...

hi sir/madam

i had purchased yendo(w150) from sangeetha mobiles, on 23rd march 2011, the handset has lot of problems,
once we cant hear the voice while on the call, and another time it hangs, and now i cannot download anything from net, if we start down loading it gets switch off automatically.
when i had called to sony erricson customer care on 27th august they registered a complaint and told that they will revert...

Sony Vaio Defective Notebook given by Tech-Life –Pitampura New delhi !


Dear Sony Vaio Staff !
I have purchased Sony VAIO laptop , Model No. VPCEA35 FG from :
Dated: 27-July-2011
Sony Centre
Tech -Life 2 & 2A
G.F., D-Mall,
NetaJi Subhash Place
PitamPura
Delhi-110034
Price was – 33000 INR (Including Tax) - (offered price as it was the last...

Sir,This is mala phouzder from Railway Officers Flat,New Alipur/Kolkata who is being cheated by our store since 1st january'2011. On that day I met to your store manager and handed over my mobile handset to the technician working over there in the store. The LCD was not functioning at that time and according to them the LCD was damaged and I have to pay Rs.990/- for that parts. On 5th jan when I got it back the LCD was not purely rectified,...