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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 330

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C
chandbres
from Jammu, Jammu and Kashmir
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Service in warranty / guarantee period

Address:Jammu, Jammu and Kashmir

Mobile Handset Hazel (J20i) purchased on 10 Oct 2010. It got problem with ear speaker and I contacted Sony Authorised Service Centre in Jammu (Mobile Care, 608/A, Gandhi Nagar, Jammu, Phone number - [protected]). Handeset was taken by them under Work Order No SE[protected] on 18 May 2011 under Warranty Repair. Even after more than a month, I have not got my hand set repaired. They have got a toll free number [protected] but it functions like...
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J
jitujitu3
from Dagshai, Himachal Pradesh
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VISION PROBLEM

Address:Bharuch, Gujarat

I purchased Sony Bravia T series LCD TV. On completion of warranty period, my TV vision is not proper. I complained to Sony Show room. Technician visited first after long chase up and informed that software is to be loaded in TV. On continuous chase up at Baroda sony service centre, technician came and informed me that your panel has gone out of order and is to be replaced, the cost of which will be @ Rs. 10000 and that if it is available...
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A
ashfaqdb
from Chennai, Tamil Nadu
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Awful service

Address:Chennai, Tamil Nadu

Dear Sir/Madam,

I wish to bring to your notice the genuine hardship and very poor service provided by your people. I shall provide you with the entire scenario of events which are as hereunder:
1. The TV was not turning on. So, called the customer care on 29th May 2011. The response was that a technician will visit the place to have a look at the Tv.
2. The Technician visited on 30th May, 2011 and found that it...
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A
anoop kr dewan
from Guwahati, Assam
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Battery Damage

Address:Kamrup, Assam

Battery charge use to last for 3 days. Gradually it last for 1 day only. Product is 6months old and is under warranty. Service center says there is liquid damage to the battery hence is not covered under warranty. There is no damage to the hand set physically or otherwise as per them. They are not willing to give me the status report. Name of the service center is Trans Technologies Solution Pvt Ltd, Zoo Road, Guwahati (Assam)....
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A
ankumanku
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony walkman not working

DEAR SONY.
I PURCHASED A SONY SONY WALKMAN MODEL NO.NWA-W202/BM MX3 SL NO 5372776 FROM SONY CENTRE IN newdelhi. THE WALKMAN HAS BEEN DEAD FOR FEW MONTHS. AFTER HAVING GOT THIS CHECKED AT SONY SERVICE CENTRE, SONY REFUSED TO FIX THE WALMAN AND INSTEAD OFFERED ME TO BUY A NEW AT A DISCOUNT. AWESOME , WHY DO YOU BUILD PRODUCTS THAT YOU CANT FIX. WHAT IS WARRANTY MEANT FOR. I ALWAYS GO FOR SONY PRODUCTS BECAUSE OF THE QUALITY AND SERVICE...
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R
ravi nishant kumar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile not repair at time

Address:South Delhi, Delhi

I had handover my mobile set j105i to sony ericssion shop no 104 - g-92,ist floor,pratap market ,Munirka ph.no 46564535,[protected] on dtd 04/06/2011 ,

At evening they called me the estimate of rs 1500 to repair the mobile i agree and they give me two days time ,after two days when i go to take my set they asked me that please wait for one week but still my mobile set is not repaired.

Please help me.
br...
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S
saurabh bhai
from Mangalore, Karnataka
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downloading problem

Address:Dehradun, Uttarakhand

Dear sir/madam I bought sony ericssion E10i before two months my problem is when I download any song from songs.pk it comes into memory card when I switch off phone then song comes into downloading list and not remove into memory card from phone memory....
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D
Deep_Lathi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Theft

Address:Maharashtra

heyyyy i hv lost my sony ericsson J105i cell phone pls suggest me a genuine idea by which i can track my mobile online for free

Model Name:Sony Ericsson J105i Naite
IMEI no.:[protected]
Date of theft:8th June 2011...
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P
pankaj singh981
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defected peace sold to me of sony hi-fi music system

Address:Lucknow, Uttar Pradesh

Dear Team

defected peace of sony music system sold by sony company to me so many time i had submit my sytem to company service centre in under gaurantee and after guarantee i had paid so many times as a repairing cost but system is still dead and it is pending of sony service centre from last seven month i had complkaint so many times directly to sony company written so many mails but i will not get any response from sony india...
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V
vivekmishra1707
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motherboard having problem in warranty

Address:Maharashtra

I have bought a sonierricsion mobile model Xperia X10 mini-pro (IMEI No.-[protected]) on date 5th june 2011 from hot spot in pune ,after 1 day this mobile shows a problem in its camera but suddenly i have to visited nagpur on comapany purposes ,on 13th of june i have shown this problem to the service center in nagpur (service providers are Accel frontline ) They told me that its having a problem in its motherboard & it will take 1...
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Y
yata praveen kumar
from Rohtak, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile software fail,not charging hanging,etc..

Address:Hyderabad, Andhra Pradesh

Dear Sir!
i took sony ericson spiro wi100 model on 24th april from sangeetha mobils nacharm hyd. after 4 days it was not working(like i con't left incoming call,i was put 1 hr charging iy will not charged,while we taking mobil raised heating,sodanlu hanging memory card not detecting etc..) so i was ask to sangeeth shop person he is tell to me you go to repair your mobil at sony service center and he not given proper address.after...
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S
senthilkully
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

software complaint

Address:Coimbatore, Tamil Nadu

i purchased Two nos of Sony W 150i yendo mobile at Cosolidated Eleectronics at Coimbatore Bill No CBE/5231 dt 01.03.2011. in that case one mobile is not working properly.i informed them they told me the reason is software complaint & they reinstalled the software after 15 days the same complaint arise and they again reinstalled the software. but the problem is not solved.today 13.06.2011 the same problem arised this is the third time...
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A
ankushbhan
from Mumbai, Maharashtra
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Problem in Sony Ericsson Handset

Address:Gurgaon, Haryana

My W20 mobile is facing Problem in Display & Charging connector, and for this i have submit my mobile in Gurgaon Service center on 14.05.2011. Shop details: MV COMMUNICATION SHOP NO. 2223/3, RAJIV NAGAR, GURGAON, 122001
My bill no 222. But after 1 month, i am not getting any resonse from the team nor they are telling when will i get my mobile back.
Please do the necessary as early as possible.
IMEI NO:[protected]br...
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S
saiprasad941
from Hyderabad, Telangana
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refund

Address:Hyderabad, Andhra Pradesh

Problem with Mobile Handset
Dear Sir/Madam

In the month of june 6, 2011, i purchase sony ericssonn's mobile phone i.e. Spiro (W100i) and after purchasing the mobile handset I am feeling that I have been cheated. I went to their service centre and they always update the software but the problem is still there. I saw many people there having the same handset with same problem. I have wasted many money by purchasing...
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A
anshulsingh
from Bengaluru, Karnataka
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Defective Laptop

Address:Bangalore, Karnataka

Dear Sir,

I would like to draw your attention towards the heights of frustration that I am facing due to My defective piece of Sony vaio Laptop.My laptop has already cost me more than 9000 Rs and it still demands Rs 18000 for proper functioning.
I purchased my Laptop Model Sony Vaio VGN FZ35GN on June 15 ,2008, serial number 7000320 and my problem started soon after the warranty expired.
Just after 1 year the...
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S
srinivasu.nakka
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sub-display problem

Address:Hyderabad, Andhra Pradesh

Dear sir,
I have handover my mobile (sonyericsson mobile model-C903) to accel care center,microcare peripherals no;32,!st floor,above canara bank,sarojini devi road,secundrabad.due to subdisplay problem on 21st may'2011. But still there is no progress and servicing people responce was to worst ,they are not giving any information and cutting the phone without answering .please check the details of problem to result .br...
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L
Lyjo Joseph
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Touch screen and battery working problem

Address:Idukki, Kerala

Sir;

I am using your satio mobile. Now the display panel is not working and
is under warranty. For getting service I contact the service centre
[protected] at cochin as per information given in your website.
When i call to this number they told that this number does not exist.
I am staying 105 km away from the nearest service centre. So please
help me to resolve the problem. In addition...
+1 photos
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S
sumiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding

Address:Salem, Tamil Nadu

I am sumi. I have went for sony industrials recritment at coimbatore. That is a consultancy service. Just they collect 1100 money from us and forward our data to one placement office which is place at gandhipuram or singanallur. so dont beleivein sony, i[censored] want to get a job just make a call to Mrs. KALA , she is a placement officer. She will arrange any job for us but we have to pay 1000 before getting job and after getting job have to pay...
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arunphalke
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

locked handset supplied

Address:Pune, Maharashtra

I had booked the above item on 02/06/2011 thru indiatimes shopping & have received the parcel on 07/06/2011. The invoice number is 1322 dated 04/06/2011 of NR Computech, Room no. 24/25, second floor, Ripon Bldg.,Balaram Street, Opp. Badarbaug, Grant(E), Mumbai – 400 007

The lmei no. is [protected]. No warranty card is given alongwith the set.

However, though the battery is fully charged,the handset...
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ayushkumar9
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MALFUNCTIONING OF WEBCAM AND MIC

Address:Pune, Maharashtra

MY NAME IS AYUSH KUMAR, I HAVE PURCHASED SONY VAIO S/N-VPCCW23EN & S/N-[protected] PURCHASED ON[protected] WITH 2 YEARS EXTENDED WARRANTY.ALL THE SUPPORTING DOCUMENT I HAVE ATTACHED WITH THIS E-MAIL.I AM FACING THE SAME ISSUE SINCE FROM LAST SIX MONTHS BUT NO RESOLUTION HAS BEEN PROVIDED TILL DATE EITHER FROM CUSTOMER CARE NOR AT SONY CENTRE.
MY ISSUE IS THAT MY WEBCAM AND MIC STOPS WORKING AFTER A TIME SPAM OF 7 DAYS AFTER...
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