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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 323

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S
Singh Kuldeep singh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Changing my mobile phone

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir/Madam


I've bought a Sony Ericsson Mobile phone on October 10, 2011. From Spice Retail Ltd G-3, JSKR, Sec-18 Noida. After a very few time the phone was not working, i informed to Sony Ericsson serice center on November 3 , 2011 at 1:09 pm, they told me that it was a software problem and try to shortout, but they could not solved it, Than they promised me to change the mobile phone. But from November 3...
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vivek7115
from Jodhpur, Rajasthan
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mobile handset not working properly

sir i bought a sony ericsson w20 on[protected] worth rs.7500. from then it has got 4 times problem.
near about in every two month l take it to the service centre .recently it had get reciever problem and slide problem. service centre repaired reciver prblem bt for sliding he said to left handset for 1 month. after feb the warranty will expire and if it again get problem then what i will do.
sir i m a student ,plz tell me what...
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akchandrashekhar
from Dumka, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

manufacturing defect in TV set

Address:Bokaro, Jharkhand

I have purchased a 40' led tv model no.40EX520 s.no.2450479 on
11.10.2011 from CITICO, City Center, Sector IV, B.S .City. on the day
of installation itself,a problem was detected. There is a power
leakage in the set. the engineer said that it is happening due to some
manufacturing defect in the set. Both the dealer and the service
center people have agreed to replace the set with a new piece. but Ibr...
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Yugajyotisahoo
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Vaio Laptop Extended warranty From CROMA

Address:Khordha, Odisha

We have a extended warranty for a Sony Vaio laptop purchased from Croma, Malad, Mumbai. The extended warranty was to be supported from Croma across India. But as the Laptop is been used at Orissa and they do not have branch over their, so they arranged some other local persons to take care of the same. The Laptop is been submitted from last 5 months and no results till now. We are not aware when we will get the same back.
The service...
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S
ssssahmed
from Hyderabad, Telangana
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nidhi

Address:Rangareddy, Andhra Pradesh

i recvied a mail from nidi [protected]@moneydeal.biz on[protected] they request my address for sending a sony LCD TV alsmost the adress was mailled 5 times to the above webset again igot a mail that the above adress couid not mailled because it is showing errow for kind my adress is SHAIK AHMED H NO 1-186 BHAVANI NAGAR MALKAJGIRI HYDERABAD 500047 CELL NO [protected]...
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shinde_yoga
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Sony Ericsson E16i/W8 handset stolen from dadar railway station

Address:Mumbai City, Maharashtra

Dear Sir,
Today (09/12/2011), I was travelling from Dadar to Kalyan Railway station. I got into Titwala train at 16:39. As soon as entered my mobile was snatched from my pocket. SUddenly train started so that i could not get at Dadar station.
Please help me out in tracing my mobile....
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P
pallavdpsr
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SPARE PARTS PROVIDED IN LOOSE CONDITION

Address:West Delhi, Delhi

MY COMPLAINT NO. IS 8947888.
It is regarding replacing mother board of the 46 INCH LCD T.V., SONY
The product was purchased on 5.6.2011 and within six months the screen has gone blank. The problem identified faulty mother board.
The original complaint was filed on Sunday 4.12.2011.
On 9.12.2011 the company executive comes to replace the part .The part is being carried by him in an open condition in a polythene....
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faiyazdilbar
from Noida, Uttar Pradesh
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laptop not working

Address:Ghaziabad, Uttar Pradesh

We purchased a laptop(VPCEH25N/B Serial no. 7007110) on 9/11/2011 from Sony centre ; M/S Dayal Infotainment, Shipra Mall, Indirapuram. Invoice no. 903235, On 23rd November, It stopped working all of a sudden and the very next day (24th November), We registered a complaint with the dealer and deposited the laptop with its battery at his shop. After two days, to our surprise, we got a phone call from some service centre telling us the laptop...
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D
dadda
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading information about product on various websites

Address:Mumbai Suburban, Maharashtra

I have purchased sony ericsson txt-pro ck-15i after going through specifications available on various websites. There it was mentioned that it is android phone, but it is not. Also, on the handset box it was mentioned that box will contain pc suit CD, but it was also not there in the box.
This clearly shows the intention of sony ericsson to mislead consumers.
Request some action against them.

Regards
Anandbr...
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K
ksgore
from Hyderabad, Telangana
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Intermittent blurred image in steady shot

Address:Thane, Maharashtra

have been sold a faulty handycam HDR CX 110E. In past 1 month it has been serviced 3 times for same problem - intermittent blurred image in steady shot video recording. My Job Nos. are -

1. WS[protected] dtd. 12/11/2011 - twice repaired under this job no and returned on 7/12/11
2. WS[protected] dtd. 06/11/2011 - once repaired under this jon no and returned on 12/11/11

I am totally unhappy...
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viditkharbanda
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fault in product

Address:New Delhi, Delhi

Hi my name is vidit kharbanda - ([protected] - mobile no).
I bought a laptop in the month of september on[protected]. On october 20th i was having a problem in my laptop that is blue screen error so i went to sony service center and they are not beliving me for this they just told me we updated the driver now it fix, after 2 days again the same problem arise again i called them n went again they instal some driver n all and said it...
+4 photos
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A
anupamdash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service

Address:Pune, Maharashtra

Worst Service of Sony Ericsson:

Please read the below email. You will get to know about the whole story. Till now, my problem hasn't been solved. It's around 3 years time since I asked for support for my mobile phone.

Dear Customer,
Thank you for contacting the Sony Ericsson support center.
With reference to your e-mail, we apologize for the inconvenience caused to you.We would request...
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R
ritesh8385
from Delhi, Delhi
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Faulty Handset

Address:Jharkhand

I purchased the Sony ercisson ST15i Model in Ranchi on 23rd september 2011.The mobile phone from last one month is giving problem "it keeps on vibrating even if the vibrator mode is set off".I went to the SONY showroom and reported about this problem,but they told they dont have any idea about it better you go to the SONY Service center.On 19th November 2011,I went to the SONY service center(ACCEL CITY CENTER,UG 29,CITY CENTER,OPP...
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E
ESWARSGP
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

improper service

Address:Coimbatore, Tamil Nadu

I purchased a Sony LCD TV 32" at sharptronics, venkataramana iyer street, pollachi on last October month but until now I didn't get a demo service and my mobile no also not yet updated....
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Address:Thane, Maharashtra

I purchased Sony Ericsson W100i (Spiro) mobile handset on 01st Nov 2011. Since then it has been to service center for repairs related to frequent hanging/restarting problem, Messages Out of memory problem. Twice critical parts have been replaced. But still the for the fourth time same problem repeated with screen getting blank.

Reference Work Order No:
1) SE[protected]; 2) SE[protected]; 3) SE[protected]; 4) SE[protected]br...
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Prashant Joshi
from Pune, Maharashtra
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FAULTY PRODUCT & BAD SUPPORT

Address:Pune, Maharashtra

on 3rd november, i submitted my handset to service centre, sony ericsson w100i today is 30th november, altmost 1 month & still its under repairs.
from 13th november, i am regularly complaining to SONY ERICSSON, & again & again, they r saying, we ppl will contact u but NONE had contacted me till now.
this is fourth time my handset has gone to service centre & i want handset replacment....

WORST...
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vicky_ag
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty not honoured

Address:Hyderabad, Andhra Pradesh

I had bought 10 Sony DL DVDs - model number - DPR85R2 from a local shop. The product sticker said - 2 yrs limited warranty by Sony and had provided an email address - Sonyindia.[protected]@ap.sony.com for complains and feedback.

When 2 of the 10 DVDs dint work, I tried to contact the email provided. The first response was to provide a contact number for their Customer Care to call.

I provided them my personal mobile...
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Vidya Muralidhar
from Pune, Maharashtra
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phone services charges exceed the quoted estimate

Address:Bangalore, Karnataka

Dear Sirs,

Sub: Dis-satisfactory service and action taken from Sony Ericson service center at Malleshwaramam,Numeric Communication Services,Bangalore.
Ref:Workorder Number: SE311Nu114750 on Nov2,2011.Model Name: W20(Sony zylo)purchased on 23/7/2010

I had submitted my above handset at the service center mentioned above.My problems reported were 'No text or picture display, earspeaker problem and other...
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N
niyasamohd
from Hosur, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Key and Speaker not working

Address:Kerala

Sir
I have buy a Sony Ericsson Zylo W20(IMEI [protected]) from SONY CENTER Trivandrum, Kerala, India, on 20/11/2010. They offer 1 year warranty for this phone but with in 7 month the phone is damaged,when sliding no display, from your servicing center they solved the problem. But from 20/11/2011 the new complaints are developed all navigation key is not working,clearing key is not working, phone speaker is also not working. I am...
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S
security
from Chennai, Tamil Nadu
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LCD Sony Bravia

Address:Faridabad, Haryana

MERE LCD ME PROBLEM AA GAYI MAINE COMPLAIN KIYA 4 BAAR PHONE KARNE KE BAADEK AADMI AAYA DEKHA AUR BOLA 20,000 KA KHARCHA HAI WHAT IS HELL 39,000 KA LCD REPAIR ME 20,000 WO BHI 20 KILOMETER DOOR MUJHE KHUD LE JAANA HOGA 14 MAHINE ME HI YE HAAL USKE BAAD 27 BAAR COMPLAIN KIYA KOI KUCHH NAHI SUNTA YE HAAL HAI SONY KA

RAJESH
[protected]...
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