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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 324

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N
nikesh.351
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Ericsson gave me a pain in just rupees 17600/- only

Address:Hyderabad, Andhra Pradesh

Hi,

My name is nikesh kumar. This Diwali I thought to have a new cell phones rather than going for

other companies I preferred Sony Ericsson and bought a New Sony Ericsson Xperia neo V

(Details: IMEI no: [protected]) on dated 15 Oct 2011.

Here the story started, next day i found if i put this phone idle it restarted itself, and

continues till the time i removed...
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steveabraham
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

6 months still not repaired

Address:Dharwad, Karnataka

I have purchased a Sony Yaio Laptop Model :EB 26 S/O:VPCEB26F4/B
S/O: 7001142 Invoice No. 3755 from Sony Digital Store. Ground floor V.A .Kalburgi Square Deshpande Nagar 580029 Ph[protected] In the Name of Mr. Sandeep Mishra. On 12th August 2010 at a cost of Rs 52, 150( Fifty Two thousand One Hundred and Fifty only)
A hair line crack appeared on the screen.15th May 2011 It appeared so mild that it did not make much of a...
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Vyom Bansal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Laptop

Address:Ludhiana, Punjab

I bought a new Sony Vaio Laptop model VPCEL15EN/B on 12.11.2011 from an authorised dealer in Ludhiana. Today while working on laptop, the screen started to show horizontal white lines. The LED Screen of the Laptop is found to be defective.

Sony supplied the Laptop with defective screen and the Laptop had to be taken to service center within 4 days of its purchase.

What a shame that a brand like sony cannot live...
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R
raiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want the compensation for Poor product

Address:Maharashtra

Dear Sir,

I had Taken sony Bravia LCD TV model no. KLV-32S550A in Jan 2010 the inwarranty period itself, My TV has gone three time for servicing after that again it has gone for servicing, then again I started facing the problem in TV. they had taken the motherboard of the TV and said the motherboard has the problem after 9 to 10 days later the guy comes back and says mam the motherboard doesn't have problem. we need to...
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M
miteshkhatri
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty piece but company is not replacing it

Address:Pune, Maharashtra

We bought this Sony Laptop from Laptech solutions sometime in Feb 2010, immediately after we bought the laptop, hard disk crashed hence hard disk was replaced by the Sony service center.
Later the sound output was dead, that time again they replaced that part as well.
There is a one dot on the LCD screen, it was again there since the time we bought the laptop, service center never gave attention to it as that’s not troubling...
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D
Dr Harshvardhan
from Ahmedabad, Gujarat
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not getting official discount declared in combo offer

Address:Durg, Chhattisgarh

I bought a Sony led TV KDL-46HX925 on 17 oct/2011 paid the amount for the same to the dealer Shyam Enterprises.
I then opted for combo offer to get hometheatre system BDV-E980 for which I should get cash discount of Rs 4000/.At that time the model of hometheatre was not available , hence the dealer promised to me to give after Diwali (26 oct/11) Now they are saying that the discount of Rs4000/ will not be given...
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George Stephenson
from Ambattur, Tamil Nadu
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Sony is not providing Warranty Claim

Address:Chennai, Tamil Nadu

I am George Stephenson from Chennai I bought my Sony Bravia LCD TV Model - KLV-32V300A/E32 on 10th December 2010 now my LCD TV is not working properly the screen has a black patch. So, I contacted Sony a personnel came down to my house and checked the TV on 11th November 2011 and he said the LCD panel must be replaced and he asked me to pay Rs. 10850/- for the screen because I just have the service coupon and I do not have the warranty card...
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M
Mvs Balu Naidu
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AUDIO CD NOT READING

Address:Bangalore, Karnataka

I Bought a new brand Sony PLAYSTATION 2 Model No SCPH-90004 CB in Mantri Square in Malleshwaram on[protected]
I'm facing problem of Audio CD is not Reading from the purchase of date and i go to Sony Authorized Service Centre in CBI Road Ganganagar i told i facing Problem
they said k.... But it's take 7 to 10th day's to service it i said k... But still i didn't get my PS2 i give it on[protected] they said...
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V
vinayaklk
from Mumbai, Maharashtra
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No positive Response from Sony Ericsson

Address:Pune, Maharashtra

Dear Sir/Madam,

I had Purchased Sony Handset W935, from Nigadi suddenly it got a problem of power, handset not able to start, as it was in warranty period i had submitted the handset to nearest service centre of sony ericssion as on (17th September 2011) , the persons their told that your handset is having problem with Mother Board hence Need to submit the same to our service centre hence i agreed for same, after 15 Days i...
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B
bibekananda123
from Delhi, Delhi
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for repairing

Address:Gautam Buddha Nagar, Uttar Pradesh

I Mr.Bibekananda Das ,had make acomplain about my brivia lcd 32'' TV.the complein No is-8670292.So company send a engineer to visit me and the engineer see my tv and not open neither repair,he told your tvs mother board is reject,so we call you with. motherboard,and ask me the visiting charge Rs.100/- and not agree to given me a recept of Rs.100/-,after that since five days nobody call me.or visite to repair my TV.so do the necessary...
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A
Ashis Nath
from Hyderabad, Telangana
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Service Deficiency

Address:South Delhi, Delhi

Dear Team

I bought a Sony VAIO Laptom ( Model NO. - VPCEA42EG ) in March 2011 from Nehru Place Delhi. I was trying to make Recovery Disk but there was some error so it was not done.

I went to service customer care 308, osian building, behind Paras Cinema, 12 Nehruplace , New Delhi. Meet Mr. Padam but he could not help me out and talk to me rudly, ispite of my word that my Laptop is in warranty period i could...
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R
rkahal
from Hyderabad, Telangana
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Non Functional Memory Card

Address:Dehradun, Uttarakhand

I had purchased a SONY SD-HC 4 GB Memory Card from the Market. My Camera Canon Power A 530 did not recognise Memory Card and error message came " Memory Card Error".
I thought there may be a problem with my Camera or Camera May not be able to support this Memory Card.
I tried to read this Memory Card on my computer through and extension devise ( Card Reader USB Connection"
Here also it stated " error...
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A
ajay.kr
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Hard drive

Address:Khordha, Odisha

I had paid for and replaced my laptop harddrive with at a Sony centre 3 months back and now it has crashed again. When I returned the laptop to the service centre to replace the hard drive they informed me that the harddrive was not covered under any warranty and told me to contact the customer care service for replacement.But they tacking too much time. I have paid around Rs 6000 for a product that lasted just three months and now Im being...
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Address:Mumbai Suburban, Maharashtra

Dear Sir/Madam,

This is to explain my grievances against the Sony Ericsson for the repair (under warranty) of the handset purchased. The statement of the problem is described as given below:

I had purchased Sony Ericson Xperia Mini Pro on 15.03.2011 and its details are as below:
Handset Serial/IMEI Number - [protected]
Purchased from: Reliance Digital, Maithili Towers, Near Vashi Railway Station,...
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J
jain20000
from Kolkata, West Bengal
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laptop fault

Address:Howrah, West Bengal

MY LAPTOP HAS SEVERAL PROBLEMS.THE BATTERY BACK UP WAS JUST 20 MINUTES.I GAVE MY LAPTOP TO SERVICE CENTER FOR REPAIR IN AUGUST.FIRST THEY TOLD ME THAT
THERE WAS NO PROBLKEM IN MY LAPTOP.AFTER 4 DAYS THEY TOLD THAT THE PROBLEM WAS THERE IN MOTHERBOARD,THE TIME I HAVE TAKEN MY LAPTOP BACK FROM SERVICE
CENTER,ITS PERFOMANCE IS VERY BAD.THE LAPTOP GET HEATED TOO MUCH AND IT HAS A VERY SLOW PERFOMANCE...
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dhiman ankush
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

availability of spare parts under warranty

Address:Nashik, Maharashtra

REPAIR TIME 21 DAYS TAKEN INSTEAD OF I5 DAYS AND SAME PROBLEM AFTER A MONTH ITS 45 DAYS NOW THE CELL PHONE HAS NOT COME BACK YET.
Dear Sir/Madam,
My self Ankush Dhiman purchased sony ericsson phone on 21 Dec, 2010 model name -vivaz U5i,the cell was given to sony service centre for the problem it was hanged permanently in camera mode problem of circuit board identified ,circuit board was replaced was replaced the cell phone came...
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V
Vrajendra Gupta
from Mumbai, Maharashtra
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MOBILE NOT REPAIRED

Address:Gurgaon, Haryana

MY MOBILE WAS NOT WORKING ONLY AFTER THE EIGHT MONTH FROM THE PURCHASE DATE I HAVE GIVEN MY MOBILE FOR REPAIR IN SRVICE CENTER MY WORKORDER NO IS SE311DIG10775 ON 8/10/11 BUT STILL MY MOBILE IS NOT REPAIRED NOW WHT TO DO I DONT KNW PLZ LOOK IN TIO MATTER AS I LOYAL CUSTOMER OF SONY ERICSSON BUT THEN ALSO THEIR SERVICE IS REALLY PATHETIC .....
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vaibhav sarni
from Indore, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About my LCD TV Complaint.

Address:Betul, Madhya Pradesh

Subj:- About my LCD Complaint.
Dear Sir,
My name is vaibhav jain ,I have purchase 32’inch sony LCD TV form Ezone Electronic TI mall.indore on this date[protected]. Model no. KLV-32BX300 IN5, serial no. 2394706.
LCD TV Is In sarni Dist – betul M.P
I have some problem facing in my LCD Tv .Tv is automatically switch off in 15-20 minute, when we switch on the TV. Regarding this problem I have call customer...
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prashant pachauri
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Central Delhi, Delhi

I bought this laptop about two months ago since the first day im having troubles with it as the fan makes huge noices and the usb ports/card reader misbehave's. just yesterday my dvd-drive stoped working unexpectedly iv search alot about this laptop and came to know that the fan problem is prity normal in even international s-series models i cant tolerate it anymore i really have big faith in brand sony. kindly change this laptop to...
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S
S. P. Singh
from Agra, Uttar Pradesh
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VAIO EXTENDED WARRANTY

Address:Mumbai City, Maharashtra

Hi,
I am Surender Pal Singh from Mumbai.

I bought a sony E series laptop on 4th Nov 2010.
Warranty Card serial number[protected]

I want to extend my warranty but no one is able to help me.

I called at toll free number [protected] and they gave me the number of a service center in Bandra.
GF SAGAR FORTUNE WATERFIELD ROAD, BANDRA W
[protected]

These people...
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