Sun Direct Complaints & Reviews

I have done 6 month recharge through online on my old set top box which is damaged now. I have brought a new set top box from a nearby store and I want to transfer the amount from old set top box to new one. When I contacted the store they told me that since I had done online recharge this can be done only from Sun direct customer care. Kindly do the needful.

Old Set top box Smart Card Number - [protected]
Registered...

I have done my recharge to my old sun direct dth account (Smart card no : [protected]) which is not in use. Now i wanted to transfer that recharge to my new account (Smart card no : [protected]). I called sun direct customer care many times but they are telling it will happen in 24 hours everyday but it's not happening. It's been more than 10 days now but no solution.

Either transfer my recharge to my new account or refund...

Channels are coming. But video and audio not coming. It's showing an error "Viewing is temporarily blocked". My smart card no. Is [protected]R. The issue is continuing 2 days. Kindly do the needful to resolve this....

I have mistakenly added the amount of Rs 260 in sun direct wallet.
Please refund the amount to my bank account....

I have been recharged my dth at sun direct.com with the google pay it have been credited with my bank but i did not get the money in sun direct balance...

Iam recharged Rs.25 but not received money to sun direct app...

Smartcard no : [protected]
Arjun

I recharged in sundirect website for 1000 rupees on 18 august 2020. Transaction successful but recharge failed (I seen in window screen after recharge).
I made a amazon pay wallet payment in sundirect website.
More than 1 month going to over. But still not refunded given by sundirect to my amazon pay.

Sundirect is cheating my 1000 rupees by saying that...

Hi,

I have recharged my dth on 9th september 2020 for monthly plan ₹199. Smart number: [protected].
The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through amazon pay. Transaction reference no: 23210600.
Please refund my payment and confirm me....

Hi,

I have recharged my dth on 9th september 2020 for monthly plan ₹199.

The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through amazon pay. Transaction reference no: 23210600.
Please refund my payment and confirm me....

I am recharged another sun direct account how to refund my money to my sun direct id...

Dear sir/madam i am residing in damarasingi village, pin-535217, vizianagaram (Andhra pradesh) and we are using your sun dth network for the past 15 years. I am facing problem with set top box no power issue by giving complaint to customer care center (Complaint no_ sr[protected] the problem is while we watching tv suddenly the setup box power is going off iam raised a complaint on 4th of this month and they have given me complaint no 1-[protected]...

Company has offered recharge with Rs. 295, u get two months validity. I contacted customer care executives, they have guided me to recharge through sundirect app... N inform us. We will activate the plan. I did the same. But I did not receive the offer.

Please take appropriate action against the staff n company...
My sundirect dth no. [protected]

Phone no
[protected], ,

Please listen...

I have mistakenly recharged on a wrong smart card number [protected] of ₹225 telugu dpo pack1 on 30 aug 2020 with subdirect app. Could you please reverse this transaction to my correct smart card number [protected]....

I with reference to above smart card # recharged for 6 months on 7 april 2020 for rs 1179/-, but i have received service for only 4 months ie till 30 aug 2020, when i started complaining the same, sun direct executives ignored completely.

Regards
A. Jaganath raju
M [protected]...

Worst customer service
Giving sun direct customer service 1 is also too much. It has the worst customer service and representatives have zero knowledge. They hang up the call on face when u tell them your query.

All the customer care number are wast

You cannot change your pack by online. Only recharge you can do.

After recharge it takes years to get the channel on tv.

Worst...

Yesterday I made recharge of Tamil dpo for rs.199/-, my amount is debited from wallet, but no recharge done...

Hi this is rajesh here. I would like to raise a complaint against sundirect dth for improper billing against my subscriber id [protected]. My subscription was ended on 22nd july 2020 and when i have recharged for 1 month then my subscription end date was 21 august (So it's clear that i lost 1 day of service). Similarly for the current month also. Here i am losing 1 day whenever i recharge every month.

Overall i lost 2 days...

Sun Direct — failed to load ifcp image e162-0
Like this we are getting in TV.
Please rectify tell us how to rectify the problem....

I have done my recharge on 19 Aug 2020 10 pm 3 months plan recharge failed money deducted please refund my amount...

Sun direct sim no [protected] name c. Sundara raju. Mobile no [protected] recharged rs 154 to sundirect pvt ltd through sbi netbanking via sundirect.in on 3-8-2020 but amount not yet credited to my sun direct account. Kindly solve the problem...