| Address: "KAPIL ASHRAM" 335-Krishna Nagar, Kydganj, Prayagraj-211003 |
Dear sir,
I have recharged our account on 26/05/2022 by Rs.156.00 ref-IGANQPCKO5, which is confirmed by Bank and successfully by TATA SKY at once. Later on, an SMS was received from TATA SKY at 8.23 PM that " It seems your attempt to recharge was either failed or abandoned by u or was unsuccessful. Ur amount will be refunded in seven working days. I[censored] wish, u can recharge again using the given link.
It is to remind the TATA SKY that the same message was received after recharge during the previous month which was ignored by the undersigned and neither deactivation nor refund of the amount has been taken place till date.
It is not a good practice of TATA SKY and everyone has no surplus funds to recharge again and again and wait for a refund after seven working days.
So I advise you to kindly discontinue this faulty practice as the money was properly transferred from our account to TATA SKY and no failure at all was reported by our banker and resume the services at once failing which this issue will be reported to TRAI for proper action against you.
Regards
CA R P Shukla, FCA, Prayagraj, Cell No. [protected] and [protected]
Jul 4, 2022
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
May 28, 2022
Tata Sky Customer Care's response Hi, we understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
May 31, 2022
Updated by carpshukla No action at all on y complaint from TATA SKY. Its very unfortunate and I have not received any refund till date. It is high time to avoid the services from this type of service provider specially TATA SKY.
May 31, 2022
Updated by carpshukla We have not received any response fro TATA SKY till now.
Verified Support
May 31, 2022
Tata Sky Customer Care's response We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
Verified Support
Jun 02, 2022
Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!