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Tata Sky Complaints & Reviews

2.1
Updated: Aug 11, 2025
Complaints 12295
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5114
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Tata Sky reviews & complaints page 19

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K
Kamal*12
Feb 2, 2022
Resolved
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Resolved

Mene tata sky ka bill pay Kiya hai 2 baar 500, 462 Amazon pay se par wo tata sky account me show nhi kar raha jab complaint ki to tata sky wale bolte hai ki pesa aaya hi nhi jabki bank account se pese kat chuke hai
Paid to
bi******[protected]@hdfcbankPaid using
State Bank of India ******6278₹462
Bank Reference ID[protected]
2feb2022 9:14 pm
Paid to
ta******[protected]@hdfcbankPaid using
State Bank of India ******6278₹500
Bank Reference ID[protected]
2 Feb 2022 9:05pm
So kindly return my money
Mar 13, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2022
Tata Sky Customer Care's response
Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
Verified Support
Feb 03, 2022
Tata Sky Customer Care's response
We have responded to you via DM. Thank you for connecting with us.
Verified Support
Feb 03, 2022
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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    A
    Arun K Varier Kizhakkepattu
    Feb 2, 2022
    Resolved
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    Resolved

    I payed monthly charge of 259 rs. Via Google pay. The payment is done but no plan is activated.
    +1 photos
    Mar 13, 2022
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Feb 03, 2022
    Tata Sky Customer Care's response
    Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
    Verified Support
    Feb 05, 2022
    Tata Sky Customer Care's response
    We hope your query has been addressed! Let us know if you require further assistance, we will be glad to help!
    Verified Support
    Feb 05, 2022
    Tata Sky Customer Care's response
    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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      S
      Shalet Nelson
      Feb 2, 2022
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      Address: shree krishna complex,plot no.148/52, b wing, 1st floor,sector 22, Turbhe gaon

      On the screen, it was displayed to scan the QR from any BharatQR enabled mobile app and I did the same with google pay but the recharge was not done and the money got debited from my account.
      Tata Sky customer support has been notified about the posted complaint.
      Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.
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        P
        PrashuJain86
        Jan 31, 2022
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        My Tata sky binge plus set top box restarts on its own anytime like i am watching a movie or a program on live channel or app and it restarts the box and keep on restarting every 5 minutes.. This problem use to occur 10 to 15 times in a month.. I am satisfied with the tatasky box but this restarting problem is changing my mind.. I formatted the box no. Of times but this problem is not disappearing...
        Tata Sky customer support has been notified about the posted complaint.
        Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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          C
          CA Arasu
          from Chennai, Tamil Nadu
          Jan 28, 2022
          Resolved
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          Resolved

          Address: 9/2, Arya Gowda Road, West Mambalam, Chennai 600033

          Sir, Greetings...
          I made online payment of Rs, 2, 989/- on 26.01.2022 toward NEW TataSky Subscription vide Transaction ID [protected]. After making successful payment, the Screen did not move further to Subscription page and NO Subscription ID was created. When customer care was contacted, they ask for Subscriber ID (which was NOT created at all).
          Kindly look into the same and do the needful
          Thanks
          CA S.Ambalatharasu
          +1 photos
          Mar 2, 2022
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Jan 28, 2022
          Tata Sky Customer Care's response
          Hi! We understand your concern. Please share with us your Registered Mobile Number to assist you further.
          Verified Support
          Jan 29, 2022
          Tata Sky Customer Care's response
          Let us have this checked. Please share us your contact number and let us do the rest.
          The number from which the registration process commenced is [protected]. It belongs to my son Mr. Arun
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            C
            Chinmay.das
            from Hyderabad, Andhra Pradesh
            Jan 28, 2022
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            Deduction of money from my account

            Address: Hyderabad

            Tata Sky started charging my account [protected] from September 2021 INR 149 towards their Binge Services for mobile which I have never used. I have found this deduction in October 2021 and reported the same to Tata Sky call center on 22 October 2021. They informed me that the amount whichever has been deducted cannot be refunded but no more charges will be deducted and the Binge service is deactivated from my account. Again I found that on...
            +4 photos
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            M
            Mallesh.mls
            from SECUNDERABAD, Telangana
            Jan 27, 2022
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            What is Stupidity.
            Frequently repeated Tata Sky (Play) advertisement . Yours advertisement so mich irritating peoples.
            We request you to please stop that advertisement. Other wise we stopped See Star Maa.
            Tata Sky customer support has been notified about the posted complaint.
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              S
              Suresh Kumar Chhabra
              from Amritsar, Punjab
              Jan 27, 2022
              Resolved
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              Resolved

              To Tata Sky,
              On 26 Jan, 2022, I made a payment of Rs.305 for my tatasky account recharge via phonepe billdesk but I have not got any recharge. The payment on phonepe says successful and amount is deducted from my bank account. I want the refund of my amount.

              Tatasky id : [protected]
              Other details attatched.
              +1 photos
              Feb 28, 2022
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Jan 28, 2022
              Tata Sky Customer Care's response
              Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
              Verified Support
              Jan 28, 2022
              Tata Sky Customer Care's response
              We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                L
                Lekhak Sharma
                from Ghaziabad, Uttar Pradesh
                Jan 27, 2022
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                The amount of ₹397 has been debited from my bank account but still the tata sky services are not restored on my DTH.
                Please look into the matter as soon as possible and take action accordingly.
                Tata Sky customer support has been notified about the posted complaint.
                Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                  L
                  Light INDIA Dark INDIA
                  Jan 27, 2022
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                  Address: Khammam
                  Website: Tatasky

                  I recharge 150 in my tatasky account but not recharge my account give me my money back g pay number [protected]
                  Tata Sky customer support has been notified about the posted complaint.
                  Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID. We'll fix this for you at the earliest.
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                    H
                    Hysen Parampil
                    from Mumbai, Maharashtra
                    Jan 25, 2022
                    Resolved
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                    Resolved

                    Address: Mumbai
                    Website: Tatasky.com

                    My Tata Sky set up box stopped function and we were asked to upgrade to Tata Sky Binge+. The actual cost of the device is Rs. 1999/-. But my parents were charged Rs. 4000/- under the pretext that the device actually costs Rs. 9000/- and the service technician also told my dad to not tell Tata Sky about this Rs. 4000/- and the service technician did not even give us a receipt. When I heard this from my parents, I immediately logged in a complaint. After receiving the service technician immediately changed his story and said that the additional Rs. 2000 was for recharge. So, we never got the 2000 back as cash but we got it in recharge. I was ok with leaving this ordeal there and making my piece with it but today I find out that the channel package has been changed without my consent and we have been moved to an expensive package which means that the 2000 recharge in my account will be consumed faster. I have never seen such crooks in a professional organization. This entire episode has tested my patience and increase my blood pressure.
                    I would like my original extra 2000/- in cash back to me as a resolution. There is no other way of making this right.
                    Mar 1, 2022
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 27, 2022
                    Tata Sky Customer Care's response
                    Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
                    Jan 28, 2022
                    Updated by Hysen Parampil
                    Please find the associated complaint number 3D4UA5YS; 3DFSPZR8. You should have all relevant details such as subscriber ID and mobile number from this.
                    Jan 28, 2022
                    Updated by Hysen Parampil
                    Subscriber ID: [protected]. Cannot give my mobile phone number because this is an open forum and literally anybody can read and misuse the mobile number for spam and marketing calls.
                    Verified Support
                    Jan 29, 2022
                    Tata Sky Customer Care's response
                    We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                    Verified Support
                    Jan 29, 2022
                    Tata Sky Customer Care's response
                    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                    Just wanted to add to the above story that the website does not even allow me to change the package myself. When I try to do that, it still reverts back to the expensive package.
                    Hi, help is here. We are here to assist you. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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                      C
                      Chetan Karandikar
                      Jan 25, 2022
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                      Even my DND services are active, I daily receive n number of calls from TATA Sky regarding the offers and other marketing purposes.
                      They keep calling me again n again if I dont receive the phone.
                      I dont want these marketing phone calls.
                      Tata Sky customer support has been notified about the posted complaint.
                      Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
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                        M
                        mkiitism
                        Jan 24, 2022
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                        Address: 3087, 8TH FLOOR, TOWER3, PRESTIGE TRANQUILITY, BANGALORE-560049

                        Haven't returned my money even after a year and resolved without consent
                        Tata Sky customer support has been notified about the posted complaint.
                        Hi, help is here. We are here to assist you. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
                        mkiitism's [Complaint's author] reply, Aug 15, 2022
                        Mobile Number: 9953452893
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                          S
                          Sohan1111
                          from Balangir, Odisha
                          Jan 22, 2022
                          Resolved
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                          Resolved

                          In the Tata sky app, if we are making payment through a credit or debit card there is an option that saves the card for future uses. But once it is saved there is no option to remove those stored cards in the app or in the website. When I contacted the customer care service they themselves told that there is no option to remove any saved card and kept insisting me to contact the bank. It’s well within my rights to choose whether a card should be saved or not.
                          As per the newer RBI Guidelines, no merchant has the right to store the card details of the customer.
                          Mar 5, 2022
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 22, 2022
                          Tata Sky Customer Care's response
                          Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                          Verified Support
                          Feb 02, 2022
                          Tata Sky Customer Care's response
                          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                          I have also same problem to remove save cards and everytime they suggested new procedures to remove cards, but it's not worked and make us fool. Now I am going to complain to RBI as it's my right.
                          Customer satisfaction ratio is showing that they are not interested to solve complaints.
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                            P
                            Prajjwal Rodger Massey
                            from Jaipur, Rajasthan
                            Jan 20, 2022
                            Resolved
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                            Resolved

                            Address: Tata Sky jaipur

                            I recharged my tatasky account on (16/01/2022) via Google pay. The amount has been debited from my bank account but has not been credited to my tatasky account and my account will be deactivated tonight (20/01/2022). I contacted tatasky customer care but they didn't provide any useful assistance. Kindly take note of this and do the needful.
                            +1 photos
                            Feb 24, 2022
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 21, 2022
                            Tata Sky Customer Care's response
                            Hi, you definitely have our attention. Please share your Registered Mobile Number or Subscriber ID, we will help you further.
                            Verified Support
                            Jan 21, 2022
                            Tata Sky Customer Care's response
                            Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
                            Verified Support
                            Jan 21, 2022
                            Tata Sky Customer Care's response
                            We hope that your concern has been addressed. Do let us know if you require further assistance, we will be glad to help!
                            Hi, you definitely have our attention. Please share your Registered Mobile Number or Subscriber ID, we will help you further.
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                              S
                              sachinsthakur123
                              from Pune, Maharashtra
                              Jan 19, 2022
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                              My subscriber Id is [protected] but mistakenly I have recharged on [protected] on 17/01/22 for rs. 284/-.
                              The subscriber bid does not exist still the recharge was successful and Amazon has confirmed that they have paid amount to tata sky. Now tata sky is denying about the same. If subscriber I'd does not exist the tata sky should fail transaction. Please help me getting refund
                              Tata Sky customer support has been notified about the posted complaint.
                              Jan 20, 2022
                              Updated by sachinsthakur123
                              Here is the attached image for recharge

                              Jan 20, 2022
                              Updated by sachinsthakur123
                              Did not address yet. One representative saying we can not refund and now one representative called and said they have raised refund. Are you running a system or sabji bazar??
                              Hi, help is here. We are here to assist you. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
                              Mobile no : [protected]
                              The number on which recharge done is [protected]
                              Tata Sky Customer Care's response, Jan 20, 2022
                              Verified Support
                              We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
                              We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                C
                                commerceparivar
                                Jan 19, 2022
                                Resolved
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                                Resolved

                                Dear Sir 👏
                                I have wrongly sent money from My Amazon Pay UPI to billdeskbqr.[protected]@hdfcbank for recharging my Tata Sky Account bearing Registered Mobile No. [protected] .

                                So Kindly arrange to refund my money to my Account !

                                Warn regards,
                                Pratap Kumar Sahu
                                [protected]
                                +2 photos
                                Feb 19, 2022
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 19, 2022
                                Tata Sky Customer Care's response
                                Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                                Verified Support
                                Jan 19, 2022
                                Tata Sky Customer Care's response
                                We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                Helpful
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                                  J
                                  jigisha doshi
                                  Jan 18, 2022
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                                  Hi,
                                  I am getting almost 10 calls per day marketing call from taka on my mobile.
                                  Everytime they register my complain for do not distrib with then, they register complain but nothing happens. Again n again i am getting marketing tatasky.
                                  Could you please please help me how to stop them.
                                  One more thing they are calling me from landline[protected]. It won't start from +911 too is it legal to call from landline for marketing purpose?
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Hi, this is not the experience we aim for. Please confirm your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.
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                                    M
                                    Mugdha Divekar
                                    from Pune, Maharashtra
                                    Jan 18, 2022
                                    Resolved
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                                    Resolved

                                    My tata sky recharge for subscriber id [protected] was valid until 5/1/22. I recharged my account today 18/1/2022 by logging into my tata sky account, via google pay. The amount has been debited from my bank account but it hasn't been credited to my tata sky account yet. Kindly do the needful to resolve the issue.
                                    Mar 9, 2022
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 19, 2022
                                    Tata Sky Customer Care's response
                                    Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                    Verified Support
                                    Feb 02, 2022
                                    Tata Sky Customer Care's response
                                    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                      T
                                      Tina@30
                                      from Guwahati, Assam
                                      Jan 18, 2022
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                                      Tatasky has frauded me with 304 rupees recharge. Deducted my amount but dint gave service. Foul play. Now neither gpay nor bank or tata sky itself is helping.
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                                      Tina@30's [Complaint's author] reply, Jan 18, 2022
                                      9365249782
                                      Subs id- 1366108346
                                      We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                                      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                      Consumer complaints I have recieved a fraud call from [protected] and they said they called from tata sky, asked me to download easy access and wen I denied they abused me. Can you do something about the data costumers leave on ur website.
                                      Tata Sky Customer Care's response, Jan 19, 2022
                                      Verified Support
                                      Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                                      Tata Sky Customer Care's response, Jan 19, 2022
                                      Verified Support
                                      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                      Helpful
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