Tata Sky Complaints & Reviews

Already spoke to customer care, Local representative, State Administration more then 5-6 times, but effect.

Even provided complaint via Consumer form also several times there is no problem solving initiative by Tata sky (Tata Play) company I think Economic and Socially backward classes of Indian Society are ignored. By checking Economic status and Social Status of the Citizens.

Even consumer form too ignoring the problems of Backward class people.

There words differ in numerous ways as they told me that free service but now asking for money from my side.

This is not imaginable.

Very very very unsatisfied.
The way HOD of Tripura state behaves.

There are leaflets publishing services but infact asking money and directly deducting from account without my consent.

And not providing any intimation before deducting.

Many time approach to customer care but totally failed to get proper and satisfied action by customer support.

On 19 April i recharged my Tata Sky through this earlier it use to get successful and recharge got done in the account but now it doesn't it's not working now I tried reaching the company but it said it's not our fault talk to the payment managing company.The money got credited from my bank but the recharge is not done yet.

Software update is not complete

Hi,
I am Dr. Ashwani Kumar Verma, customer of Tata Play for last so many years.

This is a complaint against the Tata Play service person (mobile no. [protected]) who visited my residence on 19th April 2022 to resolve the problem with TataPlay.

This person, after checking up the set-up box, concluded that my Tata Play set-up, box and its charger, has burnt-out and cannot be repaired. He asked me to get this service ID canceled and asked me the "cancelation code" which I provided to him.
He then said that my current set-up box is for recording programs and replacing it with the same type will be a problem due to its unavailability.

He suggested to get a "new Tata Play connection" through him.
He lastly asked me that the payment for the new connection MUST BE PAID TO THE DEALER AND NOT TO TATA PLAY.

This raised doubt and I called up on the Tata Play helpline number and requested NOT TO CANCEL MY SERVICE ID and send a new service person. The new person check and resolved the problem by changing the adaptor/charger.
It seems that Tata Play's service person INTENTIONALLY PROVIDED ME WRONG INFORMATION AND WANTED TO CHEAT.
I request ALL THE TATA PLAY customer to be careful. I also request Tata Play management to look into my complaint and to please take appropriate action against this person so that in future no one spoils Tata Play's reputation.

Looking forward to your response on my complaint

Thanks and regards,
Dr. Ashwani Kumar Verma

Please help me out I did recharge on wrong mobile number

At present my Setup box is not working from the last years and my account is temporarily on suspension.

I reached to customer service team to know the information about the cancellation policy and they don't have that information with them, for they asked to raise a request to get a call back from their team.

They told me without activating the account they don't take the request to arrange a call back from their team, if activate my account and my setup box is not working since two month, money will get debited from account and unable to use their services.

This seems to be not fair. I request you to please take appropriate action on them and please resolve my issue as earlier as possible.

Pls note we have recharged through free charge app for rs.200 on 07 march 22. Transaction UPI I'd WFRW[protected]. Pls reply.

Hi,

I have no use of tata sky now and I am not using it for a long time. Now I need to shift my house, so I thought of surrendering the set top box.

I called the customer center and they said that my account is deactivated, so I need to first activate my account by doing a recharge and then they will be able to process my request.

I am not greeting the reason to do recharge. Kindly help

I recharged on 8 April 2022 and by mistake recharged twice due to network issue, amount is debited twice.Need help on this, can the 2nd recharge be cancelled. This detail is of the 2nd recharge i done.
Operator Reference Number: TP[protected]

2. DTH Number: [protected]

3. Date & time of Transaction : Fri, 08 Apr 2022 08:38:16 PM IST

I have paid advance amount for 6 months as per cash back offer of tat sky on 31.03. 2022 but I have not received the cash back offer of 15 days.
I called your customer care and I was informed that I will receive the call from Tata Play.
I received the call from the executive and i was informed that I will not get my cash back since it was activated next day.

Was it my fault. Before paying the amount I asked customer care on 31.03.22 that if I pay the amount will I get the cash back. He informed me yes and then I paid the amount of 6 months in advance and now they are saying that I will not receive the cash back.

Last year also I was denied the cash back and the reason was that I have paid the excess amount.

Why don't they clear their policy and update the software so that people don't get cheated.

I request the people not to pay any advance to tata play in lieu of cash bck offer instead pay for one month.

I have done a rs. 206 recharge on tata sky id by mistake. [protected]. But this set top box isn't working . So i want to refund this amount to my account

I have done wrong Recharge of rs 50 on subscriber I'd [protected] but should be done to subscriber I'd [protected]
Please help me out and kindly refund this amount to later I'd .
Thanks

I have done A rs 300 wrong id recharge
Tata play by mistake, so i want to refund
this amount to my account

Sir on the date of 21 march 2022 I recharged my set top box through gpay. ( By scan the bar code wich was showing on my tv. Then the amount had debited. I was waiting for start my tv but in the evening when I talked with the costumer care they told me "we didn't receive amount which you have paid". The amount was 321 rupees. After that I recharge again and then they start my set top box. I request you plz get my amount refund .My subscription id is-[protected]. The id is on my father's name Mr. Abdul jabbar
And the UPI transaction I'd was[protected].

Sumit pathak from kasganj

[protected]

I do recharge of 196 to tatasky on 04 April through my phonepe the money has been debitted from my bank account but i don't got any tatasky account recharge till now neither the amount is been reflected back to my bank account. Do something otherwise i'll complaint against u...

I have done payment through Amazon pay but till now not get recharge

I tried recharging the TATASKY Account, via GPAY amount has been deducted but they are saying not recharged.

I have got transaction ID and confirmation regarding the amount has reached the TATASKY Account

I have recharged my account with the amount of Rs. 312 on 28.3.2022.The amount has been deducted from my bank account but recharge has not been done. I complained to the tata sky customer care. They told me to wait for few days money will be refunded back. But today is 2.4.2022, money has not been refunded back nor the recharge is done. Today I have recharge again with the same amount and this time it is successful. But the previous money is not refunded.