Claimed

Tata Sky Complaints & Reviews

2.1
Updated: Aug 11, 2025
Complaints 12295
Resolved
5114
Unresolved
7181
Contacts

File a complaint to Tata Sky

Having problems with Tata Sky?

File a complaint and get it resolved by Tata Sky customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Tata Sky reviews & complaints page 20

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jennifer P A
from Chennai, Tamil Nadu
Jan 17, 2022
Report
Copy

Have relocated to a new address last year and transferred the tata sky connection, but address has not been updated in the account profile. Now to update address in the backend they require 300(connection has already been relocated in 2021). This addiotnal charges on top of re-location charges is robbery in the daylight, service provider has not provided a solution and no update from thier side other than closing the ticket.
Tata Sky customer support has been notified about the posted complaint.
Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    SHREYAS ENTERPRISES
    Jan 17, 2022
    Resolved
    Report
    Copy
    Resolved

    Recharge done on 8th January have not credited to my account
    +2 photos
    Feb 18, 2022
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Jan 18, 2022
    Tata Sky Customer Care's response
    Hi, this is not the experience we aim for. Please confirm your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.
    Verified Support
    Jan 18, 2022
    Tata Sky Customer Care's response
    We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
    My registered mobile number is

    [protected].

    Please update the same.

    Payment - Comment #3945929 - Image #0
    Payment - Comment #3945929 - Image #1
    Tata Sky Customer Care's response, Jan 18, 2022
    Verified Support
    We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
    Refund not received yet

    Payment - Comment #3950571 - Image #0
    Payment - Comment #3950571 - Image #1
    Tata Sky Customer Care's response, Jan 29, 2022
    Verified Support
    Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
    Tata Sky Customer Care's response, Jan 31, 2022
    Verified Support
    We hope that your concern has been addressed. Do let us know if you require further assistance, we will be glad to help!
    Tata Sky Customer Care's response, Jan 31, 2022
    Verified Support
    We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sriraj bunny
      Jan 17, 2022
      Report
      Copy

      Address: Miryalaguda

      Sir today i have rechatged my account of tata sky id [protected] and balance got deducted and did not affect in my account
      Tata Sky customer support has been notified about the posted complaint.
      Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Karthi1004
        Jan 15, 2022
        Report
        Copy

        Dear Sir,
        Neither I have applied for vedic maths not agreed to avail .I have received a message regarding payment of Rs.300 which i dont want .So you are requested to look in to my matter and deactivate the vedic maths channel.
        Awaiting for your early response.
        With regards
        P.selvaraj

        Tata sky id :[protected]
        Tata Sky customer support has been notified about the posted complaint.
        Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
        Hi! We understand your concern. Please write to us at [protected]@tatasky.com along with sharing your Registered Mobile Number/Subscriber ID. We will assist you further.
        Hi! We understand your concern. Please write to us at [protected]@tatasky.com along with sharing your Registered Mobile Number/Subscriber ID. We will assist you further.
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          rhtraghunath8
          from Nagpur, Maharashtra
          Jan 15, 2022
          Report
          Copy

          Address: SDPL greens D wing 507, Upalwadi opposite star motors kamptee road Nagpur

          Amount of Rs. 693 was deducted on 12th Jan, 2022 by billdesk but recharge was unsuccessful. This is a Fraud online service. I recommend not to make payments through Billdesk services.
          Tata Sky customer support has been notified about the posted complaint.
          Hi! That's not how it should have been. Kindly share us your Registered Mobile Number/Sub ID and we’ll sort this right away for you.
          Have you got the refund?
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kannu_kd
            from Karaikudi, Tamil Nadu
            Jan 15, 2022
            Resolved
            Report
            Copy
            Resolved

            Today I've recharged my tatasky account by Registered mobile number [protected] by using ur online website my recharge amount has debited and not reflected in my account.so kindly resolve the issue as soon as possiblem.I have attached the transaction details.
            +1 photos
            Feb 18, 2022
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Jan 15, 2022
            Updated by kannu_kd
            tata sky number - [protected]

            Verified Support
            Jan 15, 2022
            Tata Sky Customer Care's response
            Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
            Verified Support
            Jan 15, 2022
            Tata Sky Customer Care's response
            We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aishwarya Tripathi
              from Dhaulpur, Rajasthan
              Jan 14, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: 873/44 Prem Nagar Lane No 7 Foy Sagar Road Ajmer

              I buy the Tata sky settop box from a dealer and made recharge but the company debit the amount of 500 in respect of dish which was not puchased by me. I requested to refund the amount or make a recharge for the same but the company denied that it is non refundable.

              Now if i am not using the dish of Tata sky then how can the amount can be deducted by them.

              Please make my amount refund to me
              Feb 23, 2022
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Jan 15, 2022
              Tata Sky Customer Care's response
              Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                l.m.j
                Jan 13, 2022
                Resolved
                Report
                Copy
                Resolved

                Paid Rs. 2820 for an year. The money was deducted from account but the recharge didn't happen.
                +1 photos
                Feb 18, 2022
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Jan 15, 2022
                Tata Sky Customer Care's response
                Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                Verified Support
                Jan 15, 2022
                Tata Sky Customer Care's response
                We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PramodNani
                  from Hyderabad, Andhra Pradesh
                  Jan 12, 2022
                  Report
                  Copy

                  Address: Hyderabad Begumpet

                  Travelling in TSRTC BUS which has poor seating facility & no power sockets are working. Took Rs300 against bus ticket.. We travel in Govt Transport to have comfort & safety.. But both are missing here. Travelling from Karimnagar to Secunderabad in a AC BUS
                  Tata Sky customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    GovindanVasantha
                    Jan 11, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    I recharged my account today (25/12/2021) by logging in into my tata sky account, via google pay. The amount has been debited from my bank account twice but it hasn't been credited to my tata sky account yet., Please provide refund (Rs.500) for my loss.
                    Feb 14, 2022
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 11, 2022
                    Tata Sky Customer Care's response
                    Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                    Verified Support
                    Jan 14, 2022
                    Tata Sky Customer Care's response
                    We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                    Hi have you recvd the refund
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Harsh shirse
                      Jan 11, 2022
                      Report
                      Copy

                      Dropping vedic maths channel

                      Please kindly remove this pack from my tata sky box or I will file a legal complaint against your company...
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy
                      M
                      Mulinti baba fakruddin
                      Jan 11, 2022
                      Report
                      Copy

                      Adding more islamic channel

                      1.Saudi tv (1&2)
                      2.Qtv
                      3.Peace tv (both Urdu & English)
                      4.Madani tv

                      I request the Management to add these channels as soon as possible.....
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy
                      C
                      Chandrakant Suryawanshi
                      Jan 7, 2022
                      Report
                      Copy

                      HD channels getting stucked namely Colors Marathi HD and Lokshahi news HD from past 2 days. Please resolve!
                      Tata Sky customer support has been notified about the posted complaint.
                      Hi! That's not how it should have been. Kindly share your Registered Mobile Number/Sub ID and we’ll sort this right away for you.
                      Sub id [protected]
                      Tata Sky Customer Care's response, Jan 10, 2022
                      Verified Support
                      Thanks for sharing the Sub ID. Please expect a call from us soon to get this resolved.
                      Tata Sky Customer Care's response, Jan 10, 2022
                      Verified Support
                      We hope that your concern has been addressed. Do let us know if you require further assistance, we will be glad to help!
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gauravtak
                        from Pune, Maharashtra
                        Jan 7, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Laxmi park mohammedwadi pune

                        I did recharge from google pay of Tata sky by scanning there QR code it got completed but the recharge dint happened spoke to Coustmer they said they dint received the amount
                        +1 photos
                        Feb 14, 2022
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 08, 2022
                        Tata Sky Customer Care's response
                        Hi! We have raised a Service Request to resolve your concern. We are prioritizing the same and will connect with you at the earliest.
                        Verified Support
                        Jan 08, 2022
                        Tata Sky Customer Care's response
                        We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rahulsir
                          from Jagraon, Punjab
                          Jan 7, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Tata sky

                          Dear Sir/Madam,

                          We have been using tatasky since 12 years now. In november 2021 we had an issue with the Binge service, they didn't tell me anything for this, without my permission they activate binge service on my account, i didn't use this service and in two months in my account they charge 298.i have a 407 rs plan, i have recharge annually for extra one month offer, i had called to tatasky customer care executive in yesterday, they had told me your balance is 42 rs, so now you need to recharge 4854 rs for annually offer and i had recharge according to that annually offer 4854 rs, so according to that package my annually subscription offer date will expire on at 09/02/2023, but now you can see that my package annually subscription offer expiry date has display on at 15/10/2022. i had called yesterday and today morning and i have to said that tatasky customer care executive extend my date for my recharge i already have done and give me refund or extend time for that binge service that they activate on my system without my permission. I contacted both customer care and the nodal officer and they refused to refund this amount to us. but they didn't give me a solution, he has not submit complaint. they need to extend my account subscription expiry date till march. please help me sir, In my house my parents have simple phone, they know anything about this service .
                          i am a cyber security professionalist and my working schedule is too busy, Since we never used this service we don't know anything about this. they have been stealing my money . my subscription id is [protected] and my name is Rahul Goyal. and my contact no is [protected]. please help me sir and they will refund my payment or extend my package subscription expiry date till march .
                          Feb 25, 2022
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 08, 2022
                          Tata Sky Customer Care's response
                          Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                          Jan 09, 2022
                          Updated by Rahulsir
                          They didn't resolve my problem, they didn't give me refund, please help me sir
                          Verified Support
                          Jan 10, 2022
                          Tata Sky Customer Care's response
                          Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
                          Jan 10, 2022
                          Updated by Rahulsir
                          When sir
                          Verified Support
                          Jan 13, 2022
                          Tata Sky Customer Care's response
                          We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
                          Jan 13, 2022
                          Updated by Rahulsir
                          Sir i have shared my alternative no [protected], they just give me execuses for week, they didn't call me. please give me my refund.
                          Jan 13, 2022
                          Updated by Rahulsir
                          Sir please help me, they didn't refund this payment, they add this service without tell me anything and without any kind of knowledge, they didn't corporate with me. Yesterday Tatasky custmer care executive told me please sir install app use that subscription that i didn't subscribe, now you can see that this scam in screenshots, when i have opened zee5 and try to play any movie or webseries, that was not played. And you can see that automatically page has redirect zee5 official website, and that buy plan message has visible.please help me sir to refund my payment.

                          Verified Support
                          Jan 15, 2022
                          Tata Sky Customer Care's response
                          We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
                          Verified Support
                          Jan 24, 2022
                          Tata Sky Customer Care's response
                          We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                          Sir please help me, they didn't refund this payment, they add this service without tell me anything and without any kind of knowledge, they didn't corporate with me. Yesterday Tatasky custmer care executive told me please sir install aap use that subscription that i didn't subscribe, now you can see that this scam in screenshots, when i have opened zee5 and try to play any movie or webseries, that was not played. And you can see that automatically page has redirect zee5 official website, and that buy plan message has visible.please help me sir to refund my payment.

                          Binge service activated without any kind of knowledge and I had recharged but they didn't give me a fully recharge and offer - Comment #3941653 - Image #0
                          Sir i have shared my alternative no [protected], they just give me execuses for week, please give me my refund.
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shivamkhandelwal24
                            from Raxaul, Bihar
                            Jan 6, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            I recharge wrong subscriber ID by Rs. 3906 on the 5th January, 2022.
                            The subscriber ID is DTH [protected]
                            I payment was made by HDFC Bank account through Paytm.
                            I request you to please reverse my money.
                            +1 photos
                            Feb 10, 2022
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 08, 2022
                            Tata Sky Customer Care's response
                            Hi, we understand your concern. We've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nupurszojsksna
                              from New delhi, Delhi
                              Jan 5, 2022
                              Report
                              Copy

                              Website: www.tatasky.com

                              I was shown negative balance of 270 rupees why??? And then i recharged 500 rupees and 229 rupees was shown only .. ??? Fraud
                              Tata Sky customer support has been notified about the posted complaint.
                              Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                V menon
                                Jan 2, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Hyderabad, telangana
                                Website: Tatasky.com

                                Hello, i tried to do my tata sky recharge on 1st jan 2022, but the rechagre failed even though the amount got deducted from my account. Please resolve the issue asap. The amount deducted is 430. Thank you
                                +1 photos
                                Feb 7, 2022
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 03, 2022
                                Tata Sky Customer Care's response
                                Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                Verified Support
                                Jan 03, 2022
                                Tata Sky Customer Care's response
                                We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rbinsam76
                                  from Delhi, Delhi
                                  Jan 1, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Dwarka, Delhi

                                  It is very unfortunate that I am raising a complaint against a reputed Indian Company Tata!!!. In last 1 year they have cheated me several times. Starting by changing my DVR (paid around 12k) in the name o[censored]pgrade. The technician promised me all the functions of DVR is available in the upgraded box Tata Sky Binge+ (paid 2.5k). Since I was busy at the time when technician arrived, I trusted the technician and didn't check the functionalities. Later I found the the new so called upgraded box doesn't have recording facility & further Netflix is not supported. I raised the complaint but all in vein. Neither they returned my DVR nor given any refund. Still I continued with same. Second case happen two months back. I had deactivated the Binge+ subscription through the mobile app because I was using Tata's Firestick. Suddenly Binge + got activated and they deducted 299 Rs for Binge+ & 299Rs for Firestick. I raised complaint but again no resolution. They said I have activated the Binge+ subscription. I asked them to deactivate and refund the amount. They denied to refund. Once deducted then they can't refund. Last month on 13th my subscription was about to end, They again deducted 299 Rs despite I had raised the complaint in the month of November. Again they refused to refund. It was the limit for me and I asked the customer care to cancel my a/c and refund the amount whatever is there in the balance. I asked them to cancel Binge+ & Firestick and the customer care confirmed that the request has been taken and no further money will be deducted. But again they deducted 299 Rs for firestick and now says refund cannot be done. They want all the instruments back then only they will proceed for the refund of the balance in my a/c. If I calculate they have cheated me for approx 15k, I have decided that I will not return any thing back to Tata Sky instead may be I will handover these wastes to Kabadi.
                                  Don't buy tata sky...they only know to deduct money. You would regret soon if you get the connection. Similar experience is with my friends as well. One more thing Customer care is useless. Nobody has the full knowledge. Once they will say something and next time something
                                  Feb 16, 2022
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 03, 2022
                                  Tata Sky Customer Care's response
                                  Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                  Verified Support
                                  Jan 10, 2022
                                  Tata Sky Customer Care's response
                                  We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    I
                                    Iris22
                                    from Shahjahanpur, Uttar Pradesh
                                    Jan 1, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Website: Tatasky

                                    T2201010012560664632404 transaction ID
                                    Of phone pay
                                    Can I get my refund
                                    Deducted from my account but not showed up in the recharge amount
                                    Feb 11, 2022
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 03, 2022
                                    Tata Sky Customer Care's response
                                    Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit