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Tata Sky Complaints & Reviews

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Last updated Apr 15, 2024
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Tata Sky reviews & complaints page 21

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P
Prakash7978352217
Dec 19, 2021
Dec 24, 2021
This thread was updated on Dec 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New DTH connection and poor service

I booked a new Tata sky connection @Rs 1820.00 .The installation is completed.But till now not active by service provider. The technician and customer service demands more Rs 415.00 with no reason, which was not in the advertisement/offer. I already paid the above mentioned amount but there is no response from customer service....
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U
Umesh Roy .
from Siliguri, West Bengal
Dec 19, 2021
Dec 28, 2021
This thread was updated on Dec 28, 2021
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Recharge failure

I had tried to recharge my Tata Sky account on 18 December 2021 . The transaction went unsuccessful though amount was deducted from my bank account. Here are the details,

Tata Sky transaction Id: TY[protected]
Bank Transaction Id: CICAgOCB0diqlw

Amount :Rs 406

Please refund my amount ASAP.

Thanks...
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H
Harsh shirse
Dec 18, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dropping vedic maths channel

I tata sky user by mistakely added the channel vedic maths channel because of this channel I'm paying amount 514 please kindly remove this vedic maths channel or i will do the legal case of company....
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V
Vishnu Sivadas
from Ponkunnam, Kerala
Dec 18, 2021
Dec 19, 2021
This thread was updated on Dec 19, 2021
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Set top box

Address:Pathirapallil(H), Chamampathal P.O,panamud,vazhoor,kottayam,kerala

Set top box complaint...
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M
Meren Walling
from Dimapur, Nagaland
Dec 17, 2021
Dec 18, 2021
This thread was updated on Dec 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have recharge my Tata Sky with google pay

Hello, I have recharged my Tata sky account through google pay and amount has been debited from my account but has not credited to Tata sky account. Please refund my loss. See attached payment proof....
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S
suyashh0707
from KOLKATA, West Bengal
Dec 16, 2021
Dec 18, 2021
This thread was updated on Dec 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not get desired pack which is promised

Sir,
i have got a call from one of your tata sky agent on 13th december that i will get an offer for Rs. 395 recharge monthly for 2 connection, which includes zee cinema zee tv sony set max. But after getting the connection we have not received the desired channel I have been promised. I have called several times the agent, but now he is not picking up the phone. His phone number is [protected]. he told me his name is deep roy. His...
+5 photos
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J
Jayantsingh80
Dec 16, 2021
Dec 16, 2021
This thread was updated on Dec 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Binge+ connection refund

I have applied and paid in advance for a Tata Sky Binge+ connection but as per the technician visited there was massive wiring required to get the connection which not getting possible at my place so I have cancelled and gone ahead with another service provider.
Even after cancelling the application (a week back), I am yet to receive the money refund of INR4999.
I do not find this getting resolved through call centres as I have...
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F
Fun Times!!
Dec 15, 2021
Dec 19, 2021
This thread was updated on Dec 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dealer keeps dropping the packages with any confirmation

We have two active connections, both of which are HD boxes.

The primary link has HD channels, while the secondary has SD channels.

When we recently contacted the team to replace the non-SD box, their technical team literally forced us to buy the HD box instead of replacing it by offering discounts and making excuses that we don't have any stock of non-SD boxes and that even if we replaced it with a new one, it...
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7
7 star
from Gurgaon, Haryana
Dec 13, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
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Extra packages added without consent and charging / exhausting money paid for actual subscription to alter next recharge date

Address:Pune

Every time I delete two packages from my subscription before paying monthly charges. They are Kids HD pack 58 rs and Marathi regional HD pack 88 rs. I have to do this because somebody from Tata Sky adds these packages to my subscription without any intimation. But to my drawback, because of this unknown and unwarned addition, my subscription expiry date is reduced and it expires earlier because these packages daily consume the amount that...
+4 photos
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M
Mike Echo
Dec 13, 2021
Dec 14, 2021
This thread was updated on Dec 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Set top box connection

Despite subscribing to channels I am unable to watch them, contacted tata sky and they say to arrange a technician visit and pay.
Why should I pay when I have already subscribed for the channels? It is not my fault, I can view all channels except the channels I have specialy subscribed.
Kindly look over the matter....
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D
Deepika Muthukrishnan
from Tiruvallur, Tamil Nadu
Dec 12, 2021
Dec 14, 2021
This thread was updated on Dec 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction successful, but recharge not done

Address:No.95, Dr. Selvi Jayakumar street, Golden George nagar, Chennai

I was recharging my Tata sky account on 06.12.2021 in Tatasky app, when I clicked the option to recharge in Tata sky app they guided me to browser page and I selected Google pay as payment method and then they directed me to a gpay account of a name (BilldeskTatasky) and I have paid 290 and my money is debited and now the recharge is not credited and also finally finding that the gpay account BilldeskTatasky was not for DTH.
I find...
+1 photos
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S
sasikala v s
Dec 12, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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This is the wrong card for this set top box

I wiped the card with dry cloth but the problem still continues, plz solve this....
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C
chirdeep
from Bengaluru, Karnataka
Dec 11, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Tata sky Dhamaka pack got cheated by Tata Sky DTH

Hi,
I was informed by a tatasky sales person that if i purchase an offer which is Dhamaka pack for 5000 i would be getting 4000 credit in my account but i was recharged for only 3400 on 4th december 2021 and after 2 days 400 was again deducted and now balance in is only 2913. If call Tatasky customer care they are telling dealer has done the recharge and they cannot help. I have been following up with dealer from 1 week but instead...
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P
Pobitra Hazarika
Dec 10, 2021
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Refund my money back

I purchased an ebook of 199 rs from Google Play books . The money is deducted from my account. But i can't access it as it shows buy ebook. Refund my money back to my account. My reference no. IGAMPEIOV5
Purchased via sbi internet banking....
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S
shanky robot
Dec 10, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction Successful but Recharge not Done

On 24th Nov 2021, I had done for Rs. 374 for DTH Tata Sky recharge.via Axis Bank App. The same mode of payment has been used for years and has never given me any problem, except for this one.

Tata Sky ID: [protected]
Tata Sky Account Holder: Shweta Bajaj
Transaction detail: AXMOB/DTHR/155EEF6G9170/[protected]/

The amount is deducted from the Account and after confirmation with the Bank, Axis...
+1 photos
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K
kumaresan.p
from Hosur, Tamil Nadu
Dec 9, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debit-account not recharged

Sir

On 16 Nov’2021 – I tried to Do Tata Sky Recharge Through BHIM Mobile APP.

First 2 Transactions I did & it Was Declined. But the Amount Debited from My SBI Bank Account. Transaction Details Screenshot Enclosed for Your Reference.

Transaction ID –[protected],[protected] – Dt on 16.11.2021

I Raised Complaint on 22 Nov’2021 to SBI Through SBI Customer Care.
br...
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N
Noel Subramanian
Dec 8, 2021
Dec 10, 2021
This thread was updated on Dec 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly Debiting charges for Binge Service

I have opted for the binge box, but do not use the service as I have direct subscriptions to Amazon, Disney Hotstar and Zee 5 . I have a recharge pack for regular tata sky channels as well.
On the 4th of November one of my family members opened the binge screen and clicked on a movie. TATA SKY immediately sent me a message confirming that I had subscribed for this service and debited 299 from my balance. There is no confirmation pop...
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G
gr.srinivasan82
Dec 7, 2021
Dec 11, 2021
This thread was updated on Dec 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Intermediately discontinued few channels

I have subscribed 6 months package from tata sky and they assured to give whatever channels currently watching for next 6 months. Intermediately last week they discontinued few channels. I raised the request to tatasky and they replied like " we had some technical issues so that those channels included in the package. Now we solved the issue so going forward those channels unable to view" . They are fixed the issue after 3 months of subscription...
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R
Ravi.dj
Dec 5, 2021
Dec 7, 2021
This thread was updated on Dec 7, 2021
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Poor Tata sky service request

Address:Chennai

I recently raised a service request regarding a faulty set-top box. I took over 5 days for providing a replacement set top box inspite of me being charged Rs600 (LNB 200 + remote 200 + service charge 200) + set-top box cost Rs450. Whereas the fault was only with the set top box.I raised an escalation for the poor service to the Tata sky customer care.
I received a call the next day from Mr. Manivannan claiming to be Asst. Manager working...
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R
rajdaw1
from Pune Metropolitan Area, Maharashtra
Dec 4, 2021
Dec 4, 2021
This thread was updated on Dec 4, 2021
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Malfunctioning Set-top Box

My name is Raj Kumar Daw.
My Tata Sky Subscriber ID is [protected], Set Top Box ID is 1522, Box OTP is 2685.
My Tata Sky connection is located at 406 Sun City B Building, NIBM Road, Kondhwa, Pune 411048.
My phone no., the registered mobile no. is [protected]. Unfortunately, I am not in Pune right now.
My problem is that when the power fails, and then comes back on again, the set top box take a good 6 to 8 hours...
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