Tata Sky Complaints & Reviews

I have paid rs.317 for recharging my TataSky account on 6/6/2021 Money was debited from my bank account but recharge is still not done

Please solve the issue immediately, either by way of refund or by completion of recharge to my tatasky account.

Subscriber I'd - [protected]

Tata Sky — Money deducted but not getting order confirmation

Jul 05, 2021
I was booking a new connection of Tata sky on 5th july 2021 with following details:
Registered Name: Zaheer Hussain
Mobile No.: [protected]
Email ID: zaheer.[protected]@gmail.com

I did the payment of Rs.2820 and the amount got deducted from my account and the payment was successful but there is no confirmation sms. i contacted Customer care they are unable to take complaints as well they provided one email id like [protected]@tatasky.com. i too mail that address with my concern as well attached all the references. but i got auto response mail but my problem is not resolved.

Screenshots are attached for your reference:
Kindly provide me successful booking details or refund my money in my account.

I have paid Rs 1686 on Tata Sky app for getting a new connection. But after payment there was no response from either the app or tata sky team. But the amount was deducted from my bank account. So i had to manually go to there office where they confirmed they have not received any payment from my number.
HENCE i request to refund my money as soon as possible...
Transaction id is attached below

My Tata sky switches to standby mode on its own and doesn't comes out

Money got cut from.my account but recharge didn't happen. Account got deactivated again

I have tatasky connection . no signal is coming and constantly a message being shown that signal is not coming due to bad weather where as weather is ok. my id is [protected]. please look into the problem and resolve earliest,
regards col r m gupta

I have done a recharge of 392 in tata sky ...the transaction was successful but the tata sky customer care said that they didn't receive the money ...please refund my money back or do a recharge of 392

My tatasky ID- [protected].Â

My Tatasky set top box was showing red color in standby mode. Therefore i called customer care regarding this. They suggested to make a visit of technician. I asked, how much will it take for visit and set top box replacement? They said A total of 525 will be charged. Therefore i was provided with WO no # 1-2XB10DJK. A technician came and tried to sale new HD connection for which i denied and asked to replace just set top box. He said that he is also having defected set top box. New set top box may come 2 to 5 days, otherwise if i want he will install HD set top box. For which i denied again. I received a call from service center saying that the set top box will going to come from Cuttack, Odisha hence it may take 3 days. I requested them to service pause my account. She said that since it a problem from their end therefore they will going to service pause my account for 1 week. I agreed. On 23rd June they installed the new set top box. I asked to whom shall i pay 525 rs. He asked to give him and he will recharge my account and the money will be deducted from that account. I paid him as he was from tatasky. Next day i got a message that Rs 425 is been recharged in my account. I didn't understand why it is not been submitted 525. I thought it was company's internal matter.Â

But on 28th June i received a message that Rs 650 is been charged for my WO no # 1-2XB10DJK. So i called customer care number again. They said they have charged relocation charges. This is what i didn't understand. They said that they will arrange a callback from their senior which i will be receiving on the same day. From 28th June till 3rd July i was waiting for the call. They call me on sunday i.e., 4th July 2021. The person was rude he said that i need to pay all the due amount which is been charged. What he can do is he will deduct 50 rs as a good faith. I said the problem is from your end why shall i have to pay your relocation charges.Â

Therefore i need justice. Please help me to so that i can resume my service without any additional charges.

K.C. Maharana

tatasky ID- [protected].

The connection i have keeps on disconnecting every now and then and the company just demands Inr 150-200 for visiting charges where the repairman does not do anything just adjusts the signals but being a customer i have to pay every time. Now when i am permanently disconnecting the connection, the company asks to return the set top box, whereas they charged me Inr 2000 while installing the new connection stating the installation is free, that means the Inr 2k i paid was for the device, now they are asking the device back while giving no refund. Pathetic policies, worst services, never ever going to recommend anyone about third class Tata Sky!!

The Tata Sky HD set top box which I use comes with HDMI cable and since yesterday afternoon, it is not showing any sort of video, only audio is being heard. I've tried many ways but nothing yield an output. Neither Tata Sky website nor The Chat Bot are providing satisfactory responses. Kindly look into it....

Audio language in telangana and Andhra by default is hindi sir we don't want hindi sir please we want telugu by default

I have recharged on my previous subscriber id -[protected]
But now my subscriber id is different. Kindly refund 500 rs or transfer this balance to my regustered mobile no-[protected]
U can contact me on [protected]

Channel is not visible properly and signal quality is very low, when try to reach tatasky, all they want is money and have done this twice in the past 6 months

It shows like the set top box need to be paired.NDS NO:()DIGICARDID:()

I recharged my tatasky account rupees 6228 using gpay for annual plan. The amount have been debited from my bank account. But it is not reflected in my tatasky account. This is a huge sum. I want tatasky to take the needful action immediately

Dear Sir,

I am not able to watch anything on TV since last 10 days, while I did first recharge on 14.06.2021 for Rs.161 then on 18.06.2021 for Rs.50 and the last recharge I did on 22.06.2021. I have talked to 12 of your representatives till now but no one has given the right suggestion and neither has been able to solve my problem. I did recharge from Tata sky same apps.

Sir, I have only one request to you please return my money or get it recharged.

I made a payment of 2580 from my gpay account to my tata sky (Subscriber ID:[protected]) on 22.05.2021 . I got a message that the amount will be refunded to my account in 7-10 working days. As i did not get the refund I called the tata sky customer care no. After a few calls later they asked me to provide a bank statement. In the statement it is clearly mentioned that the money has been debited but not yet refunded to my accout. As even after a month I did not get my money refunded I am writing this complaint.
Hope my issue is solved.

I bought Tata sky HD connection no.[protected] in Feb 21 from sales executive Ms. Sayali Kamble. I got holiday Hungama voucher with connection. Now I want to redeem it. But all contact numbers given are closed. I could not get any proper answer from Tatasky customer care.

As I turned on my television, my display showed 'DVB SSU+ S LOADER. New software being downloaded. Do not switch off your box.' Now I am writing this after almost exactly 1 hour 14 min but there is not change in the display. The download percent first goes till 69 percent and than starts again from 0....

Tata sky recording box has technical fault again a and again …I feel harassed ….tata sky laga daala to life jhandalala