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Tata Sky Complaints & Reviews

2.1
Updated: Aug 11, 2025
Complaints 12295
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5114
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Tata Sky reviews & complaints page 33

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M
Maithily Singh
Jul 16, 2021
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I ordered a toy name Smile Aquarium on 14 Nov 2020 from Tata sky zeetos and from that day it didn't come till yet !
Tata Sky customer support has been notified about the posted complaint.
Hi, this is not the experience we aim for. Please confrim your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.
Maithily Singh's [Complaint's author] reply, Jul 27, 2021
Sub ID- - 1000104912[protected]
and actually my RMN is 8668936017
Tata Sky Customer Care's response, Jul 27, 2021
Verified Support
This is not the experience we aim for. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
Sorry, but till now my complaint doesn't resolve, I didn't got that toy till now but the toy money was withdrawal on 14 Nov 2020
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    M
    Maithily Singh
    Jul 15, 2021
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    I ordered a toy name Smile Aquarium from Tata sky zeetos on 14 Nov 2020
    But the toy didn't come till yet ! and the toy fees was also deducted from my account
    Tata Sky customer support has been notified about the posted complaint.
    Hi! This isn't the experience we aim for. Kindly share with us your Registered Mobile Number/Subscriber ID and we’ll solve this at the earliest. You can also write to us at [protected]@tatasky.com along with sharing the details.
    Maithily Singh's [Complaint's author] reply, Jul 16, 2021
    Subscriber ID - [protected]
    and Mob.no.- [protected]
    Hi! We request you to write to us at [protected]@tatasky.com along with sharing the details for further assistance.
    Maithily Singh's [Complaint's author] reply, Jul 21, 2021
    Sub ID- 1000104912[protected]
    And actually my RMN is 8668936017
    Thanks for sharing your details. We have raised your query and we assure you that it will be resolved promptly
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      T
      Tushar_nachan
      Jul 14, 2021
      Resolved
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      Resolved

      Address: 910, sector B, Scheme no 71, Indore

      On 29th April 2021 i paid a amount of 300 via. Google Pay and the amount got debited from my account but till date hadn't got any recharge, i tried reaching customer care and they assured to help but at last nothing happened and they just denied about the transaction(I am having Gpay receipt as a proof that amount has been successfully paid to Tata Sky

      On 2 july 2021 i did one more recharge of 300rs through their app via. Paytm this time also similar thing happened amount got duducted but hadn't got any recharge nor refund

      Summary: In a span of 3 months 2 recharges worth rs 300+300 got failed, one time it can be by mistake or might be some error during transaction or might be a mistake from google pay but second time i paid using Paytm and similar thing happened which concludes its not a error from our side its a error from Tata Sky's side

      Plz help me with this issue
      TATA SKY ID: [protected]
      Aug 16, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Jul 16, 2021
      Tata Sky Customer Care's response
      Hi! Your concern is certainly noted. We have raised a Service Request. Rest assured, you will hear from us soon.
      Verified Support
      Jul 16, 2021
      Tata Sky Customer Care's response
      We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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        G
        Gulfan saifi
        Jul 13, 2021
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        I have a tata sky account no [protected] and registered mobile number is [protected].

        I have changed my set up box due to poor signal problems like two times and again I faced same problem with my setup box.

        I must share my bed experience with tata sky and never suggest yo any one to take tata sky connection.

        Also I am going to discontinued my all 3 accounts with tata sky.

        Very disappointed.
        Tata Sky customer support has been notified about the posted complaint.
        Hi, this is not the experience we aim for. Please share with us your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.
        Hi, we understand your concern. Email us at [protected]@tatasky.com and we will assist you further from there.
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          L
          Likki0909
          Jul 12, 2021
          Resolved
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          Resolved

          I have submitted my new connection request in app which lead me to tatasky.com website after giving my details it asked for how I want to pay so I paid online after that I recieved mail with transaction I'd but no subscription I waited three days to call from installation no calls ..after that I called to customer care and they are saying my mobile number not registered and they asked send mail to [protected]@tatasky.com which I'm receiving automated reply saying, you don't subscription I'd in mail to forward the mail to agent subscription I'd is needed n I have only transaction I'd...I got no help n I lost money n no connection happened
          Aug 12, 2021
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Jul 12, 2021
          Tata Sky Customer Care's response
          Hi! This isn't the experience we aim for. Kindly confirm your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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            G
            Gajendran.ck.
            Jul 11, 2021
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            Website: Tatasky

            Tata sky marketing illegally add additional channels and deduct my account with out my knowledge.I think this is cheating.
            Tata Sky customer support has been notified about the posted complaint.
            Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
            Hi! This isn't the experience we aim for. Kindly confirm your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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              C
              chandresh22
              from Kota, Rajasthan
              Jul 10, 2021
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              Address: India

              Subscription ID: [protected] Mobile: [protected] Reason: Low Quality setup-box broken due to life of plastic martial provided by TATASKY is not replacing or repairing. TATASKY should provide metal cover setup-box or good life quality cover of setup-box. Setupbox is not working so cancelled connection now TATASKY is not refunding balance in account.
              Tata Sky customer support has been notified about the posted complaint.
              Hi, we understand your concern. Please share with us your Registered Mobile Number or subscriber ID. You can also write to us at [protected]@tatasky.com along with sharing the details. We will assist you further.
              Hi! That's not how it should have been. Let us have this checked. Please share your Registered Mobile Number or subscriber ID and let us do the rest.
              Hi! That's not how it should have been. Let us have this checked. Please share your Registered Mobile Number or subscriber ID and let us do the rest.
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                P
                poojavispute
                Jul 9, 2021
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                Address: Digambar nagar, Jamner road, Bhusawal . Dist- Jalgoan

                Marathi channels like colors Marathi, star pravah, and other Marathi channels from 6 July 2021 . Client no is [protected] . Please solve it as soon as possible.
                Tata Sky customer support has been notified about the posted complaint.
                Hi! This isn't the experience we aim for. Kindly DM us your Registered Mobile Number/Sub ID along with your concern and we’ll help you further.
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                  shibu7428
                  from Balasore, Odisha
                  Jul 9, 2021
                  Resolved
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                  Resolved

                  Dear sir,
                  i am a customer of your tata sky company. My sub id is [protected] .i exchange zeetos 14th jun 2021 and received broken cricket toy 22nd jun 2021. When i saw recently i complain on 22nd jun but today 09 july 2021 not response on tatasky customer service. They are told me wait, but i am already wait 18 days and i have no more passence to waiting so i want to repalce the toy or refund my money immeditely. Thanks
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  i have receive a new toy after compain. so thank you conumercomplaits.com. they are send me mail help@tatasky.
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 09, 2021
                  Tata Sky Customer Care's response
                  Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                  Verified Support
                  Aug 08, 2021
                  Tata Sky Customer Care's response
                  Hi!
                  Your welcome. Do reach us if you need any further assistance.
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                    A
                    Anirudhshaji01
                    Jul 8, 2021
                    Resolved
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                    Resolved

                    I did a monthly recharge of RS 559 and the payment was a success but the A/C Balance wasn't updated and didn't show any payment.
                    Recharge date : 07/07/2021
                    Then we paid it via another phone and the payment was successful

                    Kindly refund the previous RS 559 payment or kindly add it in our account balance.
                    +2 photos
                    Aug 10, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 09, 2021
                    Tata Sky Customer Care's response
                    Hi, thanks for sharing your concern. We are prioritizing the same. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
                    Verified Support
                    Jul 09, 2021
                    Tata Sky Customer Care's response
                    We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                      D
                      Devika Reddy
                      Jul 8, 2021
                      Resolved
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                      Resolved

                      I had recharged through tatasky app and made the payment through Google pay (on 12th june 2021), my money got debited & I got the message that recharge was unsuccessful but the amount got debited from my account.I hd complained regarding this issue in tatasky app(my request & complaints) & I got a call on the next day & they were like within 7 days it will be refunded, but it's been 1 month, I have not got the money back.
                      Kindly refund the amount ASAP.
                      +1 photos
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Jul 09, 2021
                      Updated by Devika Reddy
                      I had recharged through tatasky app and made the payment through Google pay (on 12th june 2021), my money got debited & I got the message that recharge was unsuccessful but the amount got debited from my account.I hd complained regarding this issue in tatasky app(my request & complaints) & I got a call on the next day & they were like within 7 days it will be refunded, but it's been 1 month, I have not got the money back.
                      Kindly refund the amount ASAP.
                      Verified Support
                      Jul 09, 2021
                      Tata Sky Customer Care's response
                      Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                        G
                        Gori_10
                        Jul 7, 2021
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                        Yesterday I recharged my Tata sky.. money has been debited from my account but my Tata sky is not recharged yet
                        Tata Sky customer support has been notified about the posted complaint.
                        We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
                        We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                          Gori_10
                          Jul 7, 2021
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                          Website: Billdesktatasky

                          Yesterday I recharged my Tata sky, money has been debited from my account but my Tata sky is not recharged yet
                          Tata Sky customer support has been notified about the posted complaint.
                          Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                          Hi! This isn't the experience we aim for. Kindly confirm your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                          Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                          Gori_10's [Complaint's author] reply, Jul 8, 2021
                          Mobile number :-9523318351
                          Subscriber I'd:-1422742369
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                            R
                            raghavsrebatala
                            Jul 7, 2021
                            Resolved
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                            Resolved

                            Set up box not working

                            Address: attarian mohalla batala

                            I m having tata sky dth at my home. i placed report that when ever its windy or cloudy my tata sky doesnt work after storm and i always have to call for technician. same I did on 4 th june 2021 and technician visited my place on 5th of june 2021 and my issue was resolved. same happened on 2 july and i reported on 5 th of july and when i talked to customer care, he said that technician charges were deducted on 4 th of june and on same day...
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                            G
                            Geeta Pokhriyal
                            Jul 7, 2021
                            Resolved
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                            Resolved

                            I recharged my dth june month plan for 378rs but it got expired on 19, 20 June. So I recharged again with 378 plan and it got expired again on 4th July. I Can't recharge like this for 15-15 days. I have tried to reach customer care but was not able to. Could someone from tata sky look into this issue asap.
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 07, 2021
                            Tata Sky Customer Care's response
                            Hi! We’d really like to improve your experience. We are already working on a solution for you. Please give us some more time as we get back to you soon with an effective solution.
                            Jul 09, 2021
                            Updated by Geeta Pokhriyal
                            Any update?
                            Verified Support
                            Jul 10, 2021
                            Tata Sky Customer Care's response
                            Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.
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                              J
                              Jikku Varghese
                              Jul 7, 2021
                              Resolved
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                              Resolved

                              Address: Arayalummoottil House Puthencavu P O, Chengannur, Kerela

                              Past one month I am facing issue with tata sky "this is the wrong card for this set top box "
                              I tried to reinsert so many times but it doesn’t work.
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 07, 2021
                              Tata Sky Customer Care's response
                              Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
                              Verified Support
                              Jul 09, 2021
                              Tata Sky Customer Care's response
                              We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                                prakash pranav pillai
                                Jul 6, 2021
                                Resolved
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                                Resolved

                                Address: NAVI MUMBAI

                                My customer id is [protected] was recharges on 25th June 2021 for Rs 566 first it show unsuccessful inspite of our amt being debited. We spoke to the customer care they said please recharge once again and if debited twice we will reverse the same but still today the amt in not refunded back. I again spoke they said it will take 4 to 7 days till today being 6th July 2021 the amt is not credited to my account
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 07, 2021
                                Tata Sky Customer Care's response
                                Hi! We understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                                Verified Support
                                Jul 08, 2021
                                Tata Sky Customer Care's response
                                We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                                  G
                                  Gajapathi E
                                  Jul 6, 2021
                                  Resolved
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                                  Resolved

                                  Hi,

                                  I have recharged Tata sky 235rs, from Google pay, in my bank and Google pay its showing successful transaction, but Tata sky app shows the recharge is unsuccessful, I checked with Tata sky support and no response from them, I talked to google pay support the have cleared that of this is an successful transaction from bank and gpay.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Hi! This isn't the experience we aim for. Kindly share with us your Registered Mobile Number/Sub ID and we’ll help you further.
                                  Hi! This isn't the experience we aim for. Kindly confirm your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                                  Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                                  Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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                                    S
                                    Simran Deshmukh
                                    Jul 6, 2021
                                    Resolved
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                                    Resolved

                                    I have paid rs.317 for recharging my TataSky account on 6/6/2021 Money was debited from my bank account but recharge is still not done

                                    Please solve the issue immediately, either by way of refund or by completion of recharge to my tatasky account.

                                    Subscriber I'd - [protected]
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Sorry the date is 6/7/2021
                                    Tata Sky Customer Care's response, Jul 6, 2021
                                    Verified Support
                                    Hi! This isn't the experience we aim for. Kindly share with us your Registered Mobile Number/Sub ID along with your concern and we’ll help you further.
                                    Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                                    Simran Deshmukh's [Complaint's author] reply, Jul 8, 2021
                                    Thank you !! amt is credited to my account..
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                                      Z
                                      zaheer2024
                                      Jul 5, 2021
                                      Resolved
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                                      Resolved

                                      Tata Sky — Money deducted but not getting order confirmation

                                      Jul 05, 2021
                                      I was booking a new connection of Tata sky on 5th july 2021 with following details:
                                      Registered Name: Zaheer Hussain
                                      Mobile No.: [protected]
                                      Email ID: zaheer.[protected]@gmail.com

                                      I did the payment of Rs.2820 and the amount got deducted from my account and the payment was successful but there is no confirmation sms. i contacted Customer care they are unable to take complaints as well they provided one email id like [protected]@tatasky.com. i too mail that address with my concern as well attached all the references. but i got auto response mail but my problem is not resolved.

                                      Screenshots are attached for your reference:
                                      Kindly provide me successful booking details or refund my money in my account.
                                      +3 photos
                                      Jul 6, 2021
                                      Complaint marked as Resolved 
                                      My subscriber id generated i got message. after one day
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Jul 05, 2021
                                      Updated by zaheer2024
                                      why mark as resolved
                                      Verified Support
                                      Jul 06, 2021
                                      Tata Sky Customer Care's response
                                      Hi, thanks for sharing your concern. We are prioritizing the same. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
                                      Verified Support
                                      Jul 07, 2021
                                      Tata Sky Customer Care's response
                                      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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