Tata Sky Complaints & Reviews

This is regarding Tatasky. We are the unable to view few particular channels though we have recharged and some channels are added individually paying money. If we complaint they are saying technical assistant reach our home and we have to pay them.

If there is a issue in signal why we should pay for them. If it a set of box issue then, we should not get any channels. but we are able view few channels and unable to view others.

Aug 18, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2021

Tata Sky Customer Care's response Thank you for sharing the details. We have raised a Service Request to resolve your concern. We are prioritizing the same and will connect with you at the earliest.

Verified Support

Jul 18, 2021

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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I ordered a toy name Smile Aquarium on 14 Nov 2020 from Tata sky zeetos and from that day it didn't come till yet !

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 22, 2021

Verified Support

Hi, this is not the experience we aim for. Please confrim your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.

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Maithily Singh's [Complaint's author] reply, Jul 27, 2021

Sub ID- - 1000104912[protected]
and actually my RMN is 8668936017

Tata Sky Customer Care's response, Jul 27, 2021

Verified Support

This is not the experience we aim for. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.

M

Maithily Singh

Aug 20, 2021

Sorry, but till now my complaint doesn't resolve, I didn't got that toy till now but the toy money was withdrawal on 14 Nov 2020

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I ordered a toy name Smile Aquarium from Tata sky zeetos on 14 Nov 2020
But the toy didn't come till yet ! and the toy fees was also deducted from my account

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 16, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly share with us your Registered Mobile Number/Subscriber ID and we’ll solve this at the earliest. You can also write to us at [protected]@tatasky.com along with sharing the details.

Reply

Maithily Singh's [Complaint's author] reply, Jul 16, 2021

Subscriber ID - [protected]
and Mob.no.- [protected]

Tata Sky Customer Care

from Hyderabad, Telangana

Jul 17, 2021

Verified Support

Hi! We request you to write to us at [protected]@tatasky.com along with sharing the details for further assistance.

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Maithily Singh's [Complaint's author] reply, Jul 21, 2021

Sub ID- 1000104912[protected]
And actually my RMN is 8668936017

Tata Sky Customer Care

from Hyderabad, Telangana

Jul 22, 2021

Verified Support

Thanks for sharing your details. We have raised your query and we assure you that it will be resolved promptly

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Address: 910, sector B, Scheme no 71, Indore

On 29th April 2021 i paid a amount of 300 via. Google Pay and the amount got debited from my account but till date hadn't got any recharge, i tried reaching customer care and they assured to help but at last nothing happened and they just denied about the transaction(I am having Gpay receipt as a proof that amount has been successfully paid to Tata Sky

On 2 july 2021 i did one more recharge of 300rs through their app via. Paytm this time also similar thing happened amount got duducted but hadn't got any recharge nor refund

Summary: In a span of 3 months 2 recharges worth rs 300+300 got failed, one time it can be by mistake or might be some error during transaction or might be a mistake from google pay but second time i paid using Paytm and similar thing happened which concludes its not a error from our side its a error from Tata Sky's side

Plz help me with this issue
TATA SKY ID: [protected]

Aug 16, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2021

Tata Sky Customer Care's response Hi! Your concern is certainly noted. We have raised a Service Request. Rest assured, you will hear from us soon.

Verified Support

Jul 16, 2021

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

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I have a tata sky account no [protected] and registered mobile number is [protected].

I have changed my set up box due to poor signal problems like two times and again I faced same problem with my setup box.

I must share my bed experience with tata sky and never suggest yo any one to take tata sky connection.

Also I am going to discontinued my all 3 accounts with tata sky.

Very disappointed.

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 14, 2021

Verified Support

Hi, this is not the experience we aim for. Please share with us your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 14, 2021

Verified Support

Hi, we understand your concern. Email us at [protected]@tatasky.com and we will assist you further from there.

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I have submitted my new connection request in app which lead me to tatasky.com website after giving my details it asked for how I want to pay so I paid online after that I recieved mail with transaction I'd but no subscription I waited three days to call from installation no calls ..after that I called to customer care and they are saying my mobile number not registered and they asked send mail to [protected]@tatasky.com which I'm receiving automated reply saying, you don't subscription I'd in mail to forward the mail to agent subscription I'd is needed n I have only transaction I'd...I got no help n I lost money n no connection happened

Aug 12, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2021

Tata Sky Customer Care's response Hi! This isn't the experience we aim for. Kindly confirm your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

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Website: Tatasky

Tata sky marketing illegally add additional channels and deduct my account with out my knowledge.I think this is cheating.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 12, 2021

Verified Support

Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 12, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly confirm your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

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Address: India

Subscription ID: [protected] Mobile: [protected] Reason: Low Quality setup-box broken due to life of plastic martial provided by TATASKY is not replacing or repairing. TATASKY should provide metal cover setup-box or good life quality cover of setup-box. Setupbox is not working so cancelled connection now TATASKY is not refunding balance in account.

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 11, 2021

Verified Support

Hi, we understand your concern. Please share with us your Registered Mobile Number or subscriber ID. You can also write to us at [protected]@tatasky.com along with sharing the details. We will assist you further.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 11, 2021

Verified Support

Hi! That's not how it should have been. Let us have this checked. Please share your Registered Mobile Number or subscriber ID and let us do the rest.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 11, 2021

Verified Support

Hi! That's not how it should have been. Let us have this checked. Please share your Registered Mobile Number or subscriber ID and let us do the rest.

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Address: Digambar nagar, Jamner road, Bhusawal . Dist- Jalgoan

Marathi channels like colors Marathi, star pravah, and other Marathi channels from 6 July 2021 . Client no is [protected] . Please solve it as soon as possible.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 10, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly DM us your Registered Mobile Number/Sub ID along with your concern and we’ll help you further.

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Dear sir,
i am a customer of your tata sky company. My sub id is [protected] .i exchange zeetos 14th jun 2021 and received broken cricket toy 22nd jun 2021. When i saw recently i complain on 22nd jun but today 09 july 2021 not response on tatasky customer service. They are told me wait, but i am already wait 18 days and i have no more passence to waiting so i want to repalce the toy or refund my money immeditely. Thanks

Aug 7, 2021

Complaint marked as Resolved

i have receive a new toy after compain. so thank you conumercomplaits.com. they are send me mail help@tatasky.

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2021

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Verified Support

Aug 08, 2021

Tata Sky Customer Care's response Hi!
Your welcome. Do reach us if you need any further assistance.

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I did a monthly recharge of RS 559 and the payment was a success but the A/C Balance wasn't updated and didn't show any payment.
Recharge date : 07/07/2021
Then we paid it via another phone and the payment was successful

Kindly refund the previous RS 559 payment or kindly add it in our account balance.

Aug 10, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2021

Tata Sky Customer Care's response Hi, thanks for sharing your concern. We are prioritizing the same. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.

Verified Support

Jul 09, 2021

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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I had recharged through tatasky app and made the payment through Google pay (on 12th june 2021), my money got debited & I got the message that recharge was unsuccessful but the amount got debited from my account.I hd complained regarding this issue in tatasky app(my request & complaints) & I got a call on the next day & they were like within 7 days it will be refunded, but it's been 1 month, I have not got the money back.
Kindly refund the amount ASAP.

Aug 9, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Jul 09, 2021

Updated by Devika Reddy I had recharged through tatasky app and made the payment through Google pay (on 12th june 2021), my money got debited & I got the message that recharge was unsuccessful but the amount got debited from my account.I hd complained regarding this issue in tatasky app(my request & complaints) & I got a call on the next day & they were like within 7 days it will be refunded, but it's been 1 month, I have not got the money back.
Kindly refund the amount ASAP.

Verified Support

Jul 09, 2021

Tata Sky Customer Care's response Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.

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Yesterday I recharged my Tata sky.. money has been debited from my account but my Tata sky is not recharged yet

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 8, 2021

Verified Support

We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 8, 2021

Verified Support

We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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Website: Billdesktatasky

Yesterday I recharged my Tata sky, money has been debited from my account but my Tata sky is not recharged yet

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 8, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Jul 8, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly confirm your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Jul 8, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

Reply

Gori_10's [Complaint's author] reply, Jul 8, 2021

Mobile number :-9523318351
Subscriber I'd:-1422742369

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Address: attarian mohalla batala

I m having tata sky dth at my home. i placed report that when ever its windy or cloudy my tata sky doesnt work after storm and i always have to call for technician. same I did on 4 th june 2021 and technician visited my place on 5th of june 2021 and my issue was resolved. same happened on 2 july and i reported on 5 th of july and when i talked to customer care, he said that technician charges were deducted on 4 th of june and on same day...

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I recharged my dth june month plan for 378rs but it got expired on 19, 20 June. So I recharged again with 378 plan and it got expired again on 4th July. I Can't recharge like this for 15-15 days. I have tried to reach customer care but was not able to. Could someone from tata sky look into this issue asap.

Aug 12, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2021

Tata Sky Customer Care's response Hi! We’d really like to improve your experience. We are already working on a solution for you. Please give us some more time as we get back to you soon with an effective solution.

Jul 09, 2021

Updated by Geeta Pokhriyal Any update?

Verified Support

Jul 10, 2021

Tata Sky Customer Care's response Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.

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Address: Arayalummoottil House Puthencavu P O, Chengannur, Kerela

Past one month I am facing issue with tata sky "this is the wrong card for this set top box "
I tried to reinsert so many times but it doesn’t work.

Aug 12, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2021

Tata Sky Customer Care's response Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.

Verified Support

Jul 09, 2021

Tata Sky Customer Care's response We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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Address: NAVI MUMBAI

My customer id is [protected] was recharges on 25th June 2021 for Rs 566 first it show unsuccessful inspite of our amt being debited. We spoke to the customer care they said please recharge once again and if debited twice we will reverse the same but still today the amt in not refunded back. I again spoke they said it will take 4 to 7 days till today being 6th July 2021 the amt is not credited to my account

Aug 12, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2021

Tata Sky Customer Care's response Hi! We understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Verified Support

Jul 08, 2021

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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Hi,

I have recharged Tata sky 235rs, from Google pay, in my bank and Google pay its showing successful transaction, but Tata sky app shows the recharge is unsuccessful, I checked with Tata sky support and no response from them, I talked to google pay support the have cleared that of this is an successful transaction from bank and gpay.

Aug 7, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

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Tata Sky Customer Care

from Hyderabad, Telangana

Jul 6, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly share with us your Registered Mobile Number/Sub ID and we’ll help you further.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Jul 7, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly confirm your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Jul 7, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Jul 7, 2021

Verified Support

Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.

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I have paid rs.317 for recharging my TataSky account on 6/6/2021 Money was debited from my bank account but recharge is still not done

Please solve the issue immediately, either by way of refund or by completion of recharge to my tatasky account.

Subscriber I'd - [protected]

Aug 7, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

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S

Simran Deshmukh

Jul 6, 2021

Sorry the date is 6/7/2021

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Tata Sky Customer Care's response, Jul 6, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly share with us your Registered Mobile Number/Sub ID along with your concern and we’ll help you further.

Tata Sky Customer Care

from Hyderabad, Telangana

Jul 7, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

Tata Sky Complaints & Reviews

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Tata Sky reviews & complaints page 33

Unable to view few particular channels

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Tata sky zeetos

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Tata sky zeetos

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Payment deducted but hadn't got recharge

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Very poor quality

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I paid for connection but it's shows my mobile number not registered

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Add additional channels without permission

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Setupbox not Repair or Replace or Refund Balance

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Marathi channels are not visible

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Received manufacturing defected Zeetos toy

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Payment Done but it didn't recharge

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Refund my money back

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Money has been debited from my account but my Tata sky is not recharged yet

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Money has been debited from my account but my Tata sky is not recharged yet

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Set up box not working

DTH monthly recharge got expired in 15 days

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Set up box

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Tata Sky Recharges done twice

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Recharge unsuccessful

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Amt debited but recharge is not done

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