Tikona Digital Networks Complaints & Reviews

Hi,
I got message on my Tikona login page about upgrade plans and hence i called them and after discussion, agreed to move to an Unlimited plan of Rs.999. They did that and then within 15 days, disconnected my connection saying i had exceeded my credit limit and Rs.1700 was due from my side. I enquired if am into a plan of maximum 999Rs then how come my bill exceeded the limit. I was told that the plan was a 'Advance rental'...

: froud froud froud froud froud froud froud froud froud froud tikona please are froud making money with out providing any services you may get billed be cauotious

This is to inform you that till date the so called connection which is not yet activated as per the commitment made you by your team, prior to payment receipt.in spite of making the payment as advised nothing was done from your support team to make the connection...

Sir,

I have subscribed for Broadband connection of Tikona broadband as on 15th june 2012. My user ID is [protected]. Subscriber's name: Vipul Verma
I was not given any demo as per mentioned in there advertisement and there engineer cam and installed there connection although there was not any sufficient feasibility in my area so due to lack of feasibilty I faced a lot of connectivity and internet speed issues during...

I started using TIKONA connection - [protected] about more than year ago.
It was expire on Feb 2012 and i had followed up with TIKONA customer care as well as online; however nobody confirmed next steps for extending beyond.
On a Fine day , TIKONA sales representative came for new connection and I have highlighted to him that I had TIKONA connection in past; however i want to extend same connection. He has confirmed me that previous...

Tikona broadband not providing proper service to me
We made lots of complaint regarding service
but automatically they close request and
1-[protected]
1-[protected]
1-[protected]
1-[protected] -05 july2012
1-[protected]
1-[protected]
etc
are my request id but no one is properly solved

Please help me on this...

I am writing to express my displeasure with Tikona

My Tikona no. [protected], it is really disappointing for me to take Tikona connection.since the day of installation I am chasing to Tikona for convert my wired modem to Wifi ... I made 10-12 calls to sales guy Sunil ([protected]), twice I spoke to Nitin ([protected]) now I both guys are not answering my call, they commit me it's WiFi connection at time selling connection....

I am pravesh Kumar wasnik from Hyderabad, last month 24th June 12, I have taken your new broadband connection and I got your no. from just dial. Before taking you connection your executive [MR.H VINAYAK- ph.no [protected]] called me and he request me for meeting, so that he could explain about the package. On that day only 20th June 12 he came to my house and explain about the package. I asked him regarding 1 package ,which is 1 mbps and...

I had been misled into buying tikona first of all. The official never mentioned to me a "Fair Usage Policy". Also the plan shown to me on a sheet did not disclose it. I don't think I am God to understand that the company would interrupt my usage by a "Fair Usage Policy" when I was clearly told that I would be provided "2mbps Unlimited" usage.

The another point is that I did not have access...

cus id:[protected]
Sir,
I am a tikona 999 customer.There advertisement for the plan is Unlimited Usage @ 2 Mbps for only Rs.999!!!

Enjoy ‘No GB Restriction & No Speed Downgrade’ plan with high speed and high savings. but it is cheating.After 50 GB they will downgrade the speed and speed become below 1 mbps.So i am cheated by this network.They are cheating the customers.they are not telling the condiions...

Hi,

I am not able to use my broadband connection after they installed a long delay, inspite of several complaints to customer care its not getting addressed.
After sending repeated emails also they are not responding.

I have paid for 6 months in advance and want the money back.

Santosh...

worst service their marketing executives are more worried about target getting done to which they fool customers eluding into gimmick along with their service enggs( some guy named suraj and sunil) providing wrong information about the connection. their marketing head must learn how to treat customers calling around 16 to 20 times a day and disturbing late night at 11.00 i dont think the CEO of the company Mr Bajpai wud have been at office...

I have had Tikona service, before installation they took money from me, and from next day onwards that service was not working, I complaint about it 3-4 times, finally I decided to discontinue, they agree to return my money back within 30 days after termination. They took month to terminate my connection and after 1 months also they didnt pay me back, so when I asked again they said it will take more 45 days, since they have to ask to their...

Hi,

I was customer of tikona broadband services & after cancelling the connection with full & final payment I am receiving the bill & sms on my mobile every month. I have full proof of the settlement with name & number of the person who came to me.. I have talked to tikona so many times to stop all bills & sms but still recieving every month.

this is really frustrated service in India......

We have selected a plan 14999 for 3 years. Before placing order we requested them to Deliver the same urgently. Demo was given by there engineer and order was also collected by them and it was confirmed by them that they will Activate the services immediately on receipt of Cash or DD. from bank as our company doesn’t deal in Cash we gave them DD after reconfirming with the senior and he confirmed that it will be done.
Demand Draft...

Dear Mr. Nair,

Myself Kailash Poddar from Nigdi, Pune a new user of TIKONA BROADBAND bearing account id : [protected].

I had called up Mr. Vikram ([protected]) and he gave us a form which we duly filled and gave a cheque of Rs: 3300 on 1st Of July'2012 at Nigdi,

Pradhikaran, Pune. I was been told that the connection will be installed within 3 days after cheque being cleared....

I am customer of tikona broadband from last 2 months. I am getting many problems, every day to every week. First two weeks, my internet was suffered from technical issue. 2-4 technical guys has visited my home. But after 7-8 calls to customer care, has given a right person for solve the issue.

Next week, i have loss my internet speed because the marketing person (who has visited first time for connection) has cheated me. Customer...

I purchase tikona internet last month and it's not working properly,,, i register many complains but no solutions,,,no buddy visit my placed and till today my internet is not working i send emails to tikona but no reply,,,,
My complain details mension below.My tikona id [protected] with name Shree Hariom Computer
Complain no-1-[protected] date:09/07/2012 time 1.10
complain no-1-[protected] date:09/07/2012 time 5.43br...

they provide very slow service and it is very expensive also...

Hi,

Hello,My subscription id:[protected], I have log the tiket three times for tikona customer care but still yet not solve my problem, But tiket is closed without information and no response and useless customercare service . but my tiket also closed.what can i do.please tell me and to whom contact to best,the worst customer care service.

1-[protected]Closed29/06/201205/07/2012
1-[protected]Closed23/06/201228/06/2012br...

Don't buy tikona.

I installed tikona couple of months back and never worked. Finally decided to cancel the connection and asked tikona to do that.
They would n't cancel the connection at all.

Any one who is considering read the following mail conversation below and decide for yourselves.


On Jul 09, 2012, at 09:04 PM, "Karthik Krishnamoorthi" <[protected]@me.com>...