Tikona Digital Networks Complaints & Reviews

In response to my previous complaint:
https://www.consumercomplaints.in/my-complaints.htmltikona-network-service-c765396.html

I got a few calls from Tikona 'Service' to help me in resolving the issue, which I really appreciate.

However, I would suggest the company to re-think about your on-site technicians. First of all they don't have the knowledge about the technical stuff, second they don't...

I am an existing customer([protected]) of Tikona broadband service.

See How they treat their customers:
For last 20 days the problem i am facing:

1. Every day I think every half an hour net is getting automatically disconnected.
2. After 6 pm i can hardly work on internet because of speed. and the speed sometime 80 kbps Though I am paying 1200/- every month.
3. I complained many times but...

I have got the connection (user ID [protected]) in MID june from gurgaon under scheme of 20gb for 20 months @ 4 mbps speed by paying rs 3,300 in advance. Now after 2 months, my internet has been blocked stating that I have consumed 19gb in 2 months which is not even believable at all. After repeatedly request at customer care, I have been provided with the usage summary from 12th june till 30 aug 2012.

The provided data was...

sir,
I hv changed my residential location and want to disconnet the tikona broadband.

I hv requesyed them so many times, but rather than disconnection they send the bill of the next month.

the laughing point is that, I hv opened the setup and not using the net from last month....

I registered a compliant at 3PM on 26th August regarding the network issue (my 6th call since I availed Tikona's service about 2 weeks back, youone can figure out what kind of network service I would have been getting that provoked me to make 6 calls). Over the last call, the representative registered my compliant and assured the problem would be resolved in 24 hours; however, the issue has not been resolved yet. Each time I ask the...

Hi There,
I am an existing customer of tikona.
My details are as follows:-
Mr. Ajay Kumar
H. No. 2854, Gali No. 4, Laxman
Vihar
GURGAON,
122001, India
Billing Account Number:[protected]
Mob: [protected]

After reading your policy of referral discount in bill, I have referred a person who take the connection too in my own colony.
He live in same area as of...

Tikona is the worst service provider.They have the worst services in the country & they will delay your refund if at all you have to take any refund from them.
Please read my letter which I wrote to them to understand the hassle they create for a customer.-

Dear Tikona Team,
I had a connection of Tikona No- [protected] ,which was a prepaid connection-I had paid 3300/- Rs. for 30 GB Plan.
The connection...

Dear Sir,
I have a broadband connection with you, that's user id no is [protected]. My broad band is not working properly since 22nd Aug 2012. Thereafter i made a complaint at our customer case and docket No. is 1-[protected] which is progressing till now.
One of your representative visited on 23rd Aug 2012, he told devise is not working, it has to be replace.

After that no one is ready to come...

Sir, i was using the internet service of Tikona Digital Network from Nov. 2011 but from very first time the service is very poor, and after the meany complained in the month i decide to remove the connection hence i called to Tokona care to disconnect my Internet connection in the month of Feb 2012, and after my call, the person from Tokona Company come to my House in the month of May 2012 and said to me that Rs. 500 is your final settlement...

I had a Tikona connection till 28 Jun, 2012, with User Id [protected]. The connection was surrendered on 30 Jun2012, and in the first week of July, 2012, the Tikona representatives came and took back the hardware. Now, even after nearly 2 months after surrendering the connection, these people have generated a bill for the monthe of July -Aug, and are asking me to pay for the same......WITHOUT HAVING THE CONNECTION. I haven't, in my lifetime...

Hi ,

This is to bring to light the unprofessional attitude and unfair means adopted by the employees of Tikona Digital
Networks.
The broadband service is pathetic and hence I submitted a request to disconnect it. I followed up via phone and email and was assured a prompt action which never materialized.
2 months has passed since but then but there's no remedial action.

The support...

I applied for disconnection on 21st of July 2012. There has been no communication and the disconnection is not done. On top of this they are sending bills after bills. I have emailed Mr Nair who is the Appellate Authority but there has been no action. Please find email thread below. I have replied to this mail thread everyday many times but even he has stopped replying.

>>>>>>>>>>>>>>>>>>>>...⇄br...

i had taken broadband connection in 2011 for 1 year and had paid the subscription by chq after six months the sales officer of tikona visited and suggested another six monthly plan which was accepted by me and the payment for the same rs 2400 was also done by chq. even after changing plan the costermer care started giving calls about payment of the earlier plan which was may be explained to them 100th time that the plan was changed. the custemer...

Hi,

This is Rajwant Singh from NOIDA Sector 56 U.P. I opted for Tikona internet connection on Thursday, 19 July, 2012, and before going for this connection the sales guy called Bhupinder( Cell: [protected] ) told me that since you already have a beetel wireless modem it can be configured with the Tikona internet connection very easily and for that I will send a technician who will configure it for you. And it's almost been...

Dear Sir,
I was using Tikona broadband Internet connection with 299/- plan. Around on 15 july , i called to them and asked to change my plan. Then they told me that first pay your previous bill with the amount for the plan you want to activate. Then i paid my previous bill 679/- with 1500/- for the new plan on 17 july. I've receipt as proof. Then they told me that your new plan has been activated that was 512kbps(Unlimited @ 3months)....

I used Tikona broadband service for 3 months and i faced lot of issues with speed and connection. Tikona technical service did not address my issues properly and hence i requested for disconnection of service on 4/7/2012 but till now tikons has not disconnected the service and still they are generating the bill. i have a deposit of Rs. 500 against the modem which they have provided.
Can anyone please take proper action?
I am...

Hello SIr/Madam,

I am a tikona user id [protected]
Following are the payment details of the bill payments i made to Tikona during my connection.
Payment # Date Amount(Rs) Method Status Comments Transaction Id
1-[protected] 06/04/2012 961.45 Online Successful payment for March ICICI
1-[protected] 10/03/2012 936.45 Online Successful ICICI
1-[protected] 05/02/2012 961.45 Online Successful Payment...

Dear Sir/Madam,

Please Help!

I am the old customer of Tikona, and I disconnected my connection last year in April after that now I applied for new connection on 20 July 2012. I made online payment of Rs. 2246.08 but after two days I got a call from Tikona that my bill is pending and they are adjusting the payment in my last bill. I explain that I don’t have to pay any amount to Tikona for any last bills. Then...

This is Vinod kumar gupta
user id : [protected]
I have paid 3000Rs for half yearly plan for unlimited usage at 512kbps
and when sales executive visit at my place on 29th may 2012 i deamanded
a plan that should be o[censored]nlimited usage and constant speed then they
suggest me to take halfyaerly 512 kbps
plan which has unlimited usage till six months and there will not be
any downfall in speed till...

Hi,
Two years back I had subscribed to Tikona Digital Networks in my home Windwards at Wakad. All along it was a troublesome journey with Tikona. My earlier service id is [protected] and my data plan was HFUL2999(earlier). I took Tikona broadband service on October end, 2010 and Paid 3000 INR as advance rental for 6 months and ever since then I am paying them advance amount for each half yearly cycle. Here are the payment details in...