Tikona Digital Networks Complaints & Reviews

I have purchased Tikona Brad Band Bearing user name UAV PRASAD: user ID [protected] , on[protected]and paid for it1600+2200 for Router to Mr Sk M Basha,Marketing persencell No;[protected],[protected], Mr Ali;[protected] Team Leader, and Mr Jagan;[protected] .But till now i did not recived any service from them.They simply dropped a wire and kept qite till today,I have made several reminders to them regarding this issue.but no responce from them.So...

i made a payment of 1500 towards installation of wif router to tikona digital services on 29-08-12 and i was promised that the same would be installed within 3 days. now it is 10 days and inspite of numerous complaints and calling them for nearly 100 times other than fake apology aND FALSE PROMISE THAT THE SAME WOULD BE PROIVDED IMMEDIATELY I AM STILL SUFFERING FOR CHOSSING THEM AS INTERNET SERVICE PROVIDER. They promised to call me back...

Hi Sir,

My tikona ID is [protected] in the name of Rajeev Bhardwaj. My connection was not working in the month of May 2012 for more than 12 days .At that time i called up the customer care , billing and technical support desk n number of times .i even asked them to remove my connection , the billing team at that time asked that for thye days the net was not working we need not pay the amount as we have not utilized the services...

Hello Sir,

We have got Tikona broadband connection on 24-Feb-2012. My user Id is [protected].
Since we have shifted our house from Nilangarai to Puzhthivakam (Madipakam) on 29-June-2012. We have raised a complaint in Tikona Customer Care for the reason to update my new address (or) transfer my connection to my friend and also our device is not working properly on 29-June-2012 @ 2:40PM.

Till now We have...

I am received a bill of my tikona brodband internet service..but in this bill usages of MB is shown access because my PC is off between period 15 days and i am using net only govt.holidays or in evening without downloding..so my request is pl.send me usages summary.....

i bought a connection from tikona that cost me ~600 rs./month this February 2012(plan 549:unlimited) but i i never satisfied with the services of these people because they never gave me the promised speed, connectivity and not even satisfactory customer support.
how many issues i can write here,it'll be wastage of my time only,but still i wanna share here so that a person must be understanding here that,

"its...

User Id: [protected].It has been a very harassing service by the salesman Mr Takreem Beg([protected]) and his boss Mr. Satin Hambir([protected]). Feeling decieved and cheated. Will make sure no one I know goes for Tikona....

Location: Gurgaon (Haryana)
I have opted for 499 plan where i should receive 2MBPS speed for internet access. But unfortunatily neither this tikona provides so nor they listen to complaint. I have tried to lodge a complaint for speed related issue, but they close my incident without taking any effort to resolve it. No one even visit at my home to see the problem.
My complaint no was 1-[protected].
It was closed while no...

Hi All, My Name is Amresh and I'm one of the victims of Tikona. It was no surprise that a mere search on this company on this website resulted more than 1000 hits. It'd be no exaggeration if I say this whole company as a fraud and scam. In my case, they took Rs. 1200 from me for a new connection, promising the connection within 3 days. Since I had to travel abroad after a week and as connection didn't happen by that time, I...

Hello There

People talk about best services provided by Tikona
I closed my hathway internet and decided to install Tikona but there I got worst experience of my life.

Sale guy came to my house and told me that I can take the connection.
Engineer came to me and shouted at me how come you can take the connection, its not feasible at your home.
I called sales guy still said I can take connection.br...

Hi,

I applied for Tikona Broadband connection on June, 2 2012 by paying cash Rs. 2000 and got it installed on June 7 , 2012.

Before i applied for a connection, one marketing executive came to my home (Anil, sales executive ID [protected]).
He promised me three things:

1. That I will get a WI-Fi router on rental basis for Rs. 75 per month rental.

2. That Installation security...

Hi
I had a tikona broad band connection of ID [protected].
I had given the request to disconnect because of the poor quality if service. It was not connecting most of the times and even if it connects the speed was slow in most of the times. There were always errors in Billing too. After sending so many complaints finally I decided to unsubscribe.

I had given a request to disconnect on March 31st and I have paid...

Sir,
My net has not been working since 15th April,2012.
I had tried to bring tthis to the notice of tikona customer care but they were not lifting the call.
At last, they responded around 25th and then they said that it is there internal problem and will get resolved in 2 days.
After 4 days again its the same answer.
I again tried after 3 days , then they said that they dont know about the complaint. and...

hi i am parth from delhi and had a very bad experience with tikona from 1st day

i had purchased a tikona internet connection 3 days back from mr mahendra pandey [protected] and mr vivek solanki [protected],
till they dint get there money they were always on phone as soon as they got the money they refused to pick our call, today the guy came to put the connection when he left incomplete i.e the wire is hanging around at...

Hi i'm Asif from Mumbai,

I had taken a tikona broadband 6 months connection but to my surprise they cheated me by providing it only for 3mths.... when i had lodged a complaint with them to check they started demanding me to pay extra charges for the remaining 3 months...


They also, have the aduacity to say complain were ever you want, the customer care sucks big time no ethiquittes to talk to a...

Dear Tikona customer care,

I was given payment last 6 months ago but after 6 month over no any body comes for Installation or not refund my money 1200/-. What is your process giveing wrong information to costomer.

Can you tell me how much time you will take for installation 1 day, one month, 6 month or 1 year. its already over 5 month.

before 10 days your I have received a call from your...

My account# is[protected]. I raised service request to close my internet service on 18th March 2012 (SR#1-[protected]). Service request was acknowledged by customer care. But I kept on receiving bills even after that. I called customer care to get more information about this, but they were not able to explain. In fact they put my call on hold and disconnected my after few minutes (this happened twice).

Customer care told me that...

Dear Ms.VertIka,

Please fInd below my complaInt and the reply I got from the nodal
offIcer , that too after callIng and askIng hIm about the status of my
complaInt.

On the other hand, the bIllIng department and collectIons
department are sendIng me varIous remInders for the amount due. I was
told to contact the customer care by your Nodal offIcer whIch I trIed a br...

Dear Sir/Madam,

I had applied for Tikona Wi-Fi service on 12/12/2011, for 2 days it worked fine, after theat thee Broadband didn't work at all. When I spoke withe Tikona's Technical Helpdesk, theey sent an Engineer on thee 6th day. That Engineer came and said, I don't have feasibility in my area and theen he spoke withe his manager. After theat, theey asked me to cancel thee connection and on thee same day, I...

Dear Sir/Madam,

My TIKONA user ID. No. is : [protected].
The Main problem is even after calling the customer care for resolving the issues of no connectivity, I do not get a guaranteed callback and resolving the problem of no connectivity.
In 30 days time frame, almost 12 days I do not get the connectivity from this broadband. I had been a customer of TIKONA almost past 1 year, and now the executive who had...