Tikona Digital Networks Complaints & Reviews

Hello

My User ID:[protected]

I am a new customer and I have taken 512kbps unlimited plan, in the beginning of the month I was getting very good speed that is up to 55 to 65 kbps and now I am getting just 10 to 15kbps. To have the answer I had word with customer care on toll free no from there I came to know that my plan is having a hidden condition that is after 9GB my plan will give me such speed.
br...

We are using the broadband of Tikona. Our plan is lease line 1 MBPS but speed is near about 500 KBPS and transfer rate is 71 kbps


Tikona are making fool to people,,,


We are calling again and again but nobody wants to hear after taking money....

i am from delhi name koushik das. tikona people have contacted me as i was intrested to install tikona broadband in my home, they came to me and taken 2000/- and after that no responce at all. i am totally fade up with tikona, i call them several times , customer support is very rude, i am totally without solution.


my complaint id with tikona is[protected]

my registeed mobile number with tikona is...

hello
i taken tikona broadband service from 1 month before
my id:[protected]
from the first day i am facing problem.. with speed and
disconnects 10-15times and i not able to attache any file
it shows upload error.
and low conectivity speed.
complained several times but no body resolves my problem
i really frustrated by tikona people.
(prvious complaints:
1-[protected] Progressing 27/05/2012 27/05/2012br...

Hi this is Arun, I got a Tikona BB connection 2 months ago, the salesman sold me the package saying that it will be the best service, speedy installation and cancel any time. I fell into the trap and took the connection, from day 1 of starting the service I have been facing technical issues. The minimum issue resolution time is 48 hours and every time you call the Tech support you have to hold for at least 5-8mins to get through. So I requested...

Ashish kumar
Tikona user id-[protected]

Dear sir,
i am very sad from tikona services is facing from 27 april also registered complaint but no any solution my internet brodband.how can it possible without any solution my complain is closed.when login my account then login properly but only for 10-20minuts after automatic disconnected and show undefined network and automatically speed come.in this condition I am...

I have a Broadband connection ID [protected] from TIKONA.


Ever since this BB connection was installed, I have not been getting the Internet connection. I have tried calling Tikona's Toll Free Support Center - both Technical Support and New Installation Support. The IVR rejects my ID as INVALID. I have tried calling several people and am completely fed up of their pathetic service.


I have...

We had a Tikona Broadband connection for a few months from Dec 2011 to March 2012. Customer ID was [protected]. It was not working properly, Most of the time, It was down. So we got pained and requested for cancellation. We have paid bills regularly till we requested for cancellation in end March 2012.

The person (SDE Name: Nandish, SEID: [protected]) from Tikona came and collected all the equipment and gave me a receipt. I...

i have installed tikona broadband services 2 days before and had taken plan ADCB-299 in which i was promised 2 mbps speed. but now when my usage is over 1 GB they are saying that you will get speed of only 64 kbps. i was not informed about the reduction in speed by the sales person.

i want my refund and losses back....

I have applied for a new Tikona broadband Internet connection at my place in Kolkata on 15th May, 2012. The over friendly customer care executive asked me to pay the fee in advance online and assured that an engineer would come to my place within three business days time. I needed the connection urgently, as I will be out of the city in a few days time. I made the payment, however, nobody showed up on the third day, that is Thursday, nobody...

I had a tikona broadband connection, I stopped the connection as I was frustrated by the poor quality of the product and service.
I got the Final Settlement Bill on 18/01/2012 from Mr. Ragavendra (+91 [protected]) and he collected all the device from my premise.

But now they are still sending me bills and calling me every month. Each month I had to convince them that I had stopped the connection. But they will call me...

Hi Team ,

This Mahendra Kumar Sahoo, having tikona user ID [protected].

I got a new connection under the plan ADULQ512K from the agent name Ashok with registered mobile no [protected]. I have asked the sales man about the fais usage policy of the plan repeatedly . I was informed that the speed 512kbps will be there right from the first day of installation till the last day of plan completion.

So...

Dont take tikona its waste of money and time,,,, even if you have tikona they will con you when you want to disconnect it
I was lucky to get it disconnected with a disconnection letter in my hand.. pls dont fall for such fools.....

basic speed you will get is 30 kbps download speed for rs 649...

and my local isp provides 2mbps at these rate that too unlimited.....

choose hathway and local...

... Totally bull...
Customer care people disconnect the calls. They simply hangup the receiver..

Some statistic:
Time to get to customer care (Wait time): average of 11-12 mins.
This shows the magnitude of issues tikona's customers are facing... A lot of them have to call for support - technical.

Other features of tikona customer care:
1. People disconnect your call.
2....

Hi,

I am using Tikona Broadband for the past one month with 512Kbps unlimited plan. The service offered to me is not only full of interruption but also with poor customer facilitation as the customer support is totally unreliable and bogus. Anybody, looking to use Tikona in Gurgaon region, I would suggest not to go for it. Pathetic and unreliable service they are offering and you cannot bank upon them.

Br,br...

I am highly dissatisfied withe thee service from Tikona Digital Network. I had subscribed thee broadband service wide SRF Number [protected] on 28the April 2012. I have been approaching thee customer service for last 3 weeks. The installation has not been done. I am highly disappointed by thee various customer service representatives and also installation engineer inability to respect my timings. I am working for a respected company theerefore...

sir,
I have an complaint to tikona executor that I want a broadband plan of 699 and Mr. Raj sent an executor to collect Rs. 1400, after that he could not register my account after 3 days i call to Mr.raj ,he tell me i am not responsible for that ,he gave me contact No. of Mr. Santosh who was a amount collector then he was not receive my call. I register my complaint on toll free they also not done nothing for that, I request you...

I got a bb connection of tikona ,on 31th April there executive came to me and given me a plan of six moth,four month rent and two month free,for rs 3900/as per company norms he had to show me a demo and certify that there are proper signals receiving or not.but he did not do all this and he fill up my form and issued me a slip of rs 3900/slip numbers are[protected],and assured me to install on next day.

On the next day second...

Dear sir/madam

I dixit vora hav internet sevice of tikona wireless. I had a tech issue with the product i have tryed to call the tech suppport center and the lady ii spoke to was not giving me the exet reason wht my internet service was nt wrking and she was very unproffesional on call with me whn i asked her she cant talk to me line this shehung up i tyed calling again spk to other executive ask to trns to manager he also...

I took a Wireless Broadband plan 2 Mbs and actually I am getting 20 Kbs. I complained but no improvement. I asked to disconnect and refund my money but they are not returning and send me new bills.

With Regards,

Arpita Choudhary...