Tikona Digital Networks Complaints & Reviews

I was using tikona internet for the last 9 months the service is too bad i took this connection because there is no other service provider in my area i already know the service is too bad my friend used it for 4 months and my cousin used for 2months they already told me many times its worst don't go for it but i have no other option so i went for tikona digital networks it worked nice for the first 5months and after that problem started...

Dear Sir/Madam,

I was using tikona broadband services. I was not satisfied with their services, so I requested for disconnection of services on 18th November 2011. But they keep sending bills for every month till February 2012. Then I deposited all the dues of Rs 1417.12 in March 2012. Still neither they have given me the NOC nor they have collected the instrument from my home.

Initially, when I had requested...

I was looking for a Broadband service and picked up Tikon seeing their low fares.
Checked my area's coverage online in Tikon's site, and found that my area is well
within many tikona towers hence went on online registeration process. I made online
payment of all the installation fee and rentals.

Receipt Number: 941368
Customer Account Number[protected]

The customer executive...

Want harassment then Go for Tikona. World No.1 Worst Company and Pathetic customer service.
If you are looking for broadband in anywhere in world never even think about Tikona. They are big cheaters. They will take the money from you and then they will never install the connection and never refund money.I paid Rs.1100 on 27th Dec 2011 but still i am struggling for refund our money and no one listens to me. Their call center is pathetic,...

Hello Sir,

I have applied for a new connection to Tikona. As per their policy I have transfered 1347/- online to their account. And as per their policy the internet has to be installed within 48 hours after making the payment. I made the transaction on 4th May. After 5 days Tikona didnt deploy the connection and when ever I am calling to them they are not responding properly. I have sent email to everyone for the refund.But...

My net connection is not working and there is no action from TIKONA in restoring the service or sending an engineer to ma home....

Dear Sir,

I had applied for an Internet connection on 29-Mar-12 and paid Rs. 3300 - Rs. 3250 by vouchers and TRs. 50 in cash. Basis the full payment of Rs. 3300 I was given a cinsumer ID. I followed up for instalaltion and was being promised installation on various time lines but no one from Tikona turned up. After after religious followup for installation, I was told that there was network issue in the area where I live so...

Hi

I submitted fee for Tikona broadband service on 4th Nov 2011. The total amount I given is Rs. 1000. After 3 months when nobody reverted to me for the installation, I raised a complaint and start chasing the salesman and the company. Almost after 50 emails and 25 calls they heard my complaint and agree for refund.

However, they have given me refund of ONLY Rs. 448 last month. Instead of giving me my whole money...

I would to highlight my grievance related to harassment of my tikona internet bill payment prior to due date.

My due date was of 3rd May 2012 and i always pay via internet since three years, but i got reminder calls on 1st may 2012, 2nd may 2012, 3rd may 2012.

Over and all the limit of all tolerance was over when some stupid ill mannered executive visited my residence on 3rd may 2012 were in my retired parents...

Hi,

Tikona is the worst thing that happened to me.

I bought a broadband plan from Tikona in March which promised me 750kbps for 6 months at Rs. 3900 (ID : [protected] ). The installation itself took me more than a week. The reason: "Your username password has not been generated by the system". How long does it take to generate a username and password? Specially when you have submitted all the documents...

Hi,

I've been using Tikona's Internet Connection from last 3.5 months and I have found the service to be REALLY PATHETIC.

Every alternate day I make a call to Customer Care to get a complain logged.

Problem I'm facing is -
1. Connection - many times I cannot connect to the Internet.
2. Speed - I get a speed of less than 10 Kbps for a line with 2 Mbps.

The...

TDN is providing Broadband Internet Service. I have the wireless service using the Access Point mode since February 27, 2012. The service worked very well for 20-25 days. But now its most unreliable and that I have contacted the Service provider - Toll free number is[protected] but has yielded no satifactory answer. I am approaching TRAI with following details of myself

Name: Aishwarya Narain
ID provided to me by...

Tikona people when came for demo they give 2 MBPS speed , but when we install the system i never get the speed up to 2 MBPS or 1.5 at least, they dont have good service technician,
after complaint, these people only call by phone and ask for visit of their service engg who never visit in his whole life.
There pune base server is in problem from last 2 months but the company is not capable to repair it,
tikona is bullsheet...

Dear Sir I have internet on my office.The Service provider is Tikona Pvt Ltd. My User Id Is-[protected] Name Of Mr. Mathur Kotadiya.

I payed my all bills before Due Date and tikona sent me all bills with late fees so can you help me sir

contact no-[protected]...

I applied for Tikona connection on 21/01/2012. One of their representatives visited me, and collected Rs. 1200.00 for the connection. I got my user id too via email. When I logged into the website, there were two errors. My address and amount were wrong. There was a typo mistake in the address, which changed the whole address, and I paid Rs. 1200.00 to your sales rep., while it showed only Rs. 900.00 vouchers on the site.
br...

As informed earlier & refer my request no:--1-[protected] with tikona broadband
so far my Tikona connection is not disconnected inspite of many repetitive follows . Pl refer below attachments

My request no :-1-[protected]-
Awaiting reply from your end.
Enclosing my communication details.

Mahendra Patil
Contact No:- [protected]
Tikona User ID--[protected]...

Regarding Refund Cheque

Hello,
Myself BIJENDER KUMAR. I live in Delhi. My registered number is [protected].& Application no. [protected]. I subscribed tikona internet connection on 27 march 2012. That day mr. shashikant came from Tikona without any demo. He took Rs1000/- to me for connection and told me that an engineer will come from tikona and he will installed the internet connection.After 10 days of...

1. I requested Tikona representative Mr. Sunil Choudhary (Mobile No. [protected]) for installation of broadband connection at my residence on 03/03/2012. Accordingly Mr. Sunil Choudhary visited my home on 03/03/2012 and collected Rs. 3300=00 in cash and application form duly filled in No. [protected] for installation of broadband. I was in urgent need for broadband and Mr. Sunil Choudhary promised me to install it by 06/03/2012. The...

Hi,

I received a bill from Tikona inspite of several complaints about speeds less than 64kbps for a 2MBPS connectio n


Email on 20-Apr-11:
[protected] Forwarded message[protected]
From: Smaran.M <smaran.[protected]@gmail.com>
Date: Wed, Apr 20, 2011 at 7:06 PM
Subject: Re: Tikona WI-BRO SERVICE e BILL
To: [protected]@tikona.in

Hi Tikona team,

I have...

I have this Tikona Broadband connection since about 2 years under the unlimited AUL6000 plan. I had paid for the entire year at the begining of the year. Yet I still recevie calls from Tikona asking me to pay some balance Rs. 660. Very strange! They had also themselves once agreed that there were no dues but later disconnected my service. I am afraid they should not repeat this once again that too for their sheer ignorance. Can anyone assist...