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Times Of India Complaints & Reviews

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Updated: Feb 19, 2025

Complaints 2764

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325

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2439

So far, so good. Times Of India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Times Of India will keep up the work and continue to help more customers with their concerns even better 🤝

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Cancellation of Subscription and Refund( TS3002948A)

Wrong selling, fake commitment, fraud

Subscription refund pending since 2 months

Subscription refund pending for more than two months

Change of Address is not Updated

Most useful reviews

Change of Address

Charges for Combo offer of News Paper

unsubscribe me from toi e newsletter

Renewal of subscription

Change of address subscriber id 30149781 - amol agarwal

Featured stories

Unethical and unprofessional behaviour of TOI representative

Change of address not entertained and subscription not refunded

Newspaper delivery pending for more than 1 month

Times Of India reviews & complaints page 120

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Address: Nagpur, Maharashtra

Dear Sir, My Annual Subscription for TOI expired in June 2014 and I approached TOI office in Dharampeth, Nagpur. I was told that office has move to Ramdaspeth and I should go to that offie. I requested the representative to note down my address and phone number and send somebody to renew the subscription. But till date no body turned up. What surprises most is that, in this era of internet and mobile, why TOI insists that their representative...

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Address: Chennai, Tamil Nadu

Ref: Ref: subscriber Id: 31192774 sir, i am using the yearly subscribtion for the daily news paper. but last 3 moths i did't get the copies. if i called several times and maild to TOI customer care several times. i get the standard reply. the issue will slove in 3 working days. but now close to 3 months was over. either they will start the issue or return my money with penality. for examble, please find the below reply mail form TOI...

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Address: Gurgaon, Haryana

Hi I have subscribed for times of india newspaper. My order no- and coupon no- Residential area- Sidco shivalik Apartment, C-2, 406, Gurgaon. Vendor name- MAHA SINGH YADAV, DEPOT: Sidhartha news agency(Petrol pump). This vendor is charging over amount after subscription as a delivery charge on every month and he was demanding for all coupons at one time. When I protested this vendor has stopped delivery of Newspaper. Order Reference...

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Address: Chennai, Tamil Nadu

Subscription ID – 29845432 Order Form No – NAP003061 From Date – 16th May 2014 To Date – 15th May 2015 It is more than a month now, I have not yet received the paper but it is close to 4 months you have taken my money promptly. This proves that I am an who trusted TIO and went ahead. Thank you for making me understand the fact....

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Address: Hyderabad, Andhra Pradesh

Hi, I am staying in NAGARAM(ECIL), Hyderabad.I took yearly subscription in the month of March.We(Entire Colony) are not getting Paper from past 1 week . I have called many times to area distributor IMRAN(+91 -[protected]), TIRUPATHI(+[protected], ARIF (+91-[protected]), MANI(Manager Times of India-+91-[protected]), but no one is responding. Please take quick action on this issue otherwise we(Colony Association) will go to consumer...

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Address: Chennai, Tamil Nadu

Hi Team, I am the last 3 years annual subscriber of Times of India News paper but suddenly now a days I am getting very poor service and response from the Times of India Newspaper Team. I have not received daily newspaper for last 25 days for which I have called to the customer subscription phone number provided where there is nobody to attend that phone. Further I have send two mails but no satisfactory reply and very poor service. My...

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Address: Chennai, Tamil Nadu

Name: selvam FF1, B Blcok, VLJ Enclave, T K Chidambaranar street, Peerkankaranai, perungalathur, chennai 63 Email: [protected]@gmail.com Mobile: [protected] one year subscription Copy start date :[protected] subscription end date :[protected] subscriber id : 31669034 order form no : NAP 011705 Complaint : am not getting time of india for last 10days to till now...from 15- july 2014.. please solve my problem....

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Address: Chennai, Tamil Nadu

My name is Rajesh and my mobile no is [protected]. I bought a mobile on seeing the Advertisement for Handset in "Times of India" on June 28, 2014 via online. My Bill no is TIL/14-15/N/DL/12191545 dated June 28 2014 and my order no is [protected]. I was delivered on June 30, 2014. From the date of buying the same, my mobile is showing net work problem. I complained to Customer Care no :[protected] as given in Invoice copy of Times of India...

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Address: Ghaziabad, Uttar Pradesh

I have been a customer for Times Of India for twenty years. In March-2014, I have shifted to Avantika Extension, Ghaziabad. The Hawker/Vendor over charge in their monthly Bill. When protested stopped delivery of News paper and due to the nexus between all the Hawkers and Vendors not getting newspaper since last 15 days. Request you please Intervene to stop the unethical nexus between the vendors for unfair and monpolistic trade practice...

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Address: Chennai, Tamil Nadu

Its been more than year since i made a request to change my address for timesofindia subscription. Every time when i send a reminder, I am getting mail response from CRM team saying "We will inform to the area executive and resolve problem". This is going on for the last one year. I finally requested them to issue a new subscription voucher and collect a cheque for the same. However I am yet to get any response from CRM team despite my repeated...

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Address: Bangalore, Karnataka

TOI (THE SO CALLED MOST-READ ENGLISH NEWSPAPER).Here is what i got to read today from your 56 PAGES OF news paper. I had to deal with 24-27 pages of .. i really don't care if you put ads with your news but what irritates most is that even the headlines starts with freaking adS..4 pages it was !..here is one simple warning for money suckers like you..i wouldn't have complained if you had given ads separate and actual news paper separate..atleast...

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Address: Chennai, Tamil Nadu

I have paid one year subsription fot economic times on 15/4/2014. I was told that the delivery would commence from may. Af ter following up i was given my registration no
Naet005235. I was tols that the deliver would commence from 1/6/14. I received paper for one day. I have been following up with the agency - sreedhar who keeps promising me that the delivery would start.
I have stiil not started receiving the paper.
It...

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Address: Chennai, Tamil Nadu

Dear Sir/Madam I had been reading times of India for few years now. I just wanted to intimate change of address in order to enjoy reading the same. Kindly make a note of it and make arrangement to issue the newspaper to our new address given below. Old Address: 44, Medavakkam main road, DG3 crystal court flats, Madipakkam, Chennai-91. New Address: No 1/116 Seethalakshmi Street, Plot no 15A Bhuvaneshwari nagar, Gowrivakkam,...

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I was surprised to get your Coupon Book against my annual subscription in recent periods.Surprisingly, I received from Vendor.My Coupon No is 4493959.It is stamped with "Bipasha Ghosh. 01Nov2013. Barrackpur; SDH-SUB.".-giving no contact no.Delivery was ok till I went out of Stn. for few days informing the delivery boy.Since more than a week I am reciving no copy though there was no change in my schedule.With lots of efforts I could...

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Address: Hyderabad, Andhra Pradesh

Hi my name is Kiran Kumar and i have subscribed Times of India for a year that is 52 weeks, not a single week i have received paper for all 7 days, every third or fourth day i dont receive paper. i try to catch hold of paper boy but he drives his byicycle so fast that by the time i come out he is almost crossing our street. i dont know whom to contact.I request concerned person to look into this issue or can share me the contacts whom i can...

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Address: Chennai, Tamil Nadu

Dear Sir, I am residing in Chennai - Sholinganallur - Devaraj Nagar Area. I have subscribed to the Times of India (TOI) News paper for the one year time period. My subscription started on 1/12/13 and its valid till 1/12/14. For the past 6 months of time, the news paper was delivered to my home without any problem. But the problem of non-delivery of news paper started 2 weeks (9/06/14) onwards. I have initially raised the complaint...

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Address: Chennai, Tamil Nadu

I subscribed for one year plan two months back. The field persons of your team (I do not know his name but he is providing in Nungambakam Area) had delivered regularly for 1 months. but after 1 month he is not delivering regularly. In a week, he is delivering for 2 or 3 day only. Today I called this no[protected] for giving a complain regarding this but always busy.
I hope that this problem will be solve very soon and further it...

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Address: Chennai, Tamil Nadu

Hi, I am a member of time of India for a year. But they are not delivering the paper daily. Weekly 1 or 2 days only I am getting the paper, that too they are throwing in my car parking. Already I have raised a issue with them, but not properly taken care. My account# NAL 025812...

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Address: Chennai, Tamil Nadu

Dear Sir, Kindly change my velachery address (Paramount pearl apartment, FT5 seetharam nagar ) in your records from 9th of june 2014.My new address is TVH Ouranya Bay Tower 3 22nd floor no.2 kazhipattur village, Muthukadu panchayat, chengalpat taluk, Kancheepuram Dist. Thanks in advance Regards Ambika.M...

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Address: Chennai, Tamil Nadu

Hi, I have registered for 12 months subscription and i received the Coupon too. But no one is supplying daily paper and my area THE TIMES OF INIDA supply agent is not even picking his mobile, when i tried to reach him. Could you please let me know, could you people supply the paper regullary or not. Post confirmation we will take decision that whether do we need to continue with THE TIMES OF INDIA or switch to any other news paper. Note:...

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