Times Of India Complaints & Reviews

We are facing this issue for quite some time, The local vendor charges 'premium' for delivery of news paper and inflate the bill also. Never delivers the paper with all the supplements. When confronted; our delivery was stopped and he threatened other vendors and asked not to deliver the newspaper. Name : Arun Yadav, House no 301, Sector 10A - Gurgaon Vendor name - Dharambir news agency, ([protected] / [protected] / [protected]) Sector 10 A Gurgaon

I am not receiving Paper for the past 15 days. I already informed it to TOI Customer Care and also informed local Paper Agent but no response till date. I think TOI is not taking care of Long Term Subscribers because this is not the first time it happened to me. I subscribed for Annual Paper Scheme and within 6+ months they skipped for 35 days. Mr. Srinivas from TOI resolved the issue earlier when I faced the problem. I would request concern authorities to take it serious such kind of issues and try to resolve it at the earliest. Manohar [protected] Hyderabad.

Dear Sir, My Annual Subscription for TOI expired in June 2014 and I approached TOI office in Dharampeth, Nagpur. I was told that office has move to Ramdaspeth and I should go to that offie. I requested the representative to note down my address and phone number and send somebody to renew the subscription. But till date no body turned up. What surprises most is that, in this era of internet and mobile, why TOI insists that their representative will come and collect the cheque for subscription. As others have pointed out there are no telephone numbers on there website or email to address the problem. Very sorry state of affair. [protected]@rediffmail.com

Ref: Ref: subscriber Id: 31192774 sir, i am using the yearly subscribtion for the daily news paper. but last 3 moths i did't get the copies. if i called several times and maild to TOI customer care several times. i get the standard reply. the issue will slove in 3 working days. but now close to 3 months was over. either they will start the issue or return my money with penality. for examble, please find the below reply mail form TOI dated, ================================ crm chennai <crm.[protected]@timesgroup.com>Tue, Jun 17, 2014 at 7:15 PMTo: prabakar T <[protected]@gmail.com> Dear Subscriber We made note of your grievance regarding IRS / Late Delivery / Non receipt and regret for the inconvenience caused in this regard. As you are aware that we depend newspaper distribution trade (dealers-vendors-hawkers/line boys) for distributing Times of India newspaper at readers home, we hereby request you to give us 3 working days as process time to resolve your grievance. Looking forward to your support. Thanks & Regards Crm team ====================== looking for your support to slove this issue. Regards, Prabakar T +[protected]

Hi I have subscribed for times of india newspaper. My order no- and coupon no- Residential area- Sidco shivalik Apartment, C-2, 406, Gurgaon. Vendor name- MAHA SINGH YADAV, DEPOT: Sidhartha news agency(Petrol pump). This vendor is charging over amount after subscription as a delivery charge on every month and he was demanding for all coupons at one time. When I protested this vendor has stopped delivery of Newspaper. Order Reference No. DBS0005030. Subscription Id. 33056088 Request you please Intervene to stop the unethical, unfair and Monopolistic trade practice and ensure the delivery of Newspaper to me.

Subscription ID – 29845432 Order Form No – NAP003061 From Date – 16th May 2014 To Date – 15th May 2015 It is more than a month now, I have not yet received the paper but it is close to 4 months you have taken my money promptly. This proves that I am an who trusted TIO and went ahead. Thank you for making me understand the fact.

Hi, I am staying in NAGARAM(ECIL), Hyderabad.I took yearly subscription in the month of March.We(Entire Colony) are not getting Paper from past 1 week . I have called many times to area distributor IMRAN(+91 -[protected]), TIRUPATHI(+[protected], ARIF (+91-[protected]), MANI(Manager Times of India-+91-[protected]), but no one is responding. Please take quick action on this issue otherwise we(Colony Association) will go to consumer court on Times of India.We have all receipts. Thanks, SC

Hi Team, I am the last 3 years annual subscriber of Times of India News paper but suddenly now a days I am getting very poor service and response from the Times of India Newspaper Team. I have not received daily newspaper for last 25 days for which I have called to the customer subscription phone number provided where there is nobody to attend that phone. Further I have send two mails but no satisfactory reply and very poor service. My Order ID is NAN 010380. RRE code - 4408 (N. DATTATRAYA) Considering these type of service first of all I have decided I will not renew for the next year and GOOD BYE TO TIMES OF INDIA NEWSPAPER and I request all the customers also please do not subscribe such poor service newspaper.

Name: selvam FF1, B Blcok, VLJ Enclave, T K Chidambaranar street, Peerkankaranai, perungalathur, chennai 63 Email: [protected]@gmail.com Mobile: [protected] one year subscription Copy start date :[protected] subscription end date :[protected] subscriber id : 31669034 order form no : NAP 011705 Complaint : am not getting time of india for last 10days to till now...from 15- july 2014.. please solve my problem.

My name is Rajesh and my mobile no is [protected]. I bought a mobile on seeing the Advertisement for Handset in "Times of India" on June 28, 2014 via online. My Bill no is TIL/14-15/N/DL/12191545 dated June 28 2014 and my order no is [protected]. I was delivered on June 30, 2014. From the date of buying the same, my mobile is showing net work problem. I complained to Customer Care no :[protected] as given in Invoice copy of Times of India for the past 10 days. today(17.07.2014) i called the company at 11.30am, they gave me the address of service centre: Unviercell technology, Old no :24, New no 34, thanickachalam road, t. nagar, ch-17. But when i went there for servicing, engineer Senthil :[protected] & [protected] said that he will not service "earth" mobile. Since it was advertised by Times of India we ordered online for the mobile and there is no response after the same for our service complaint and the quality of the handset is very bad since it is not working from day 1.

I have been a customer for Times Of India for twenty years. In March-2014, I have shifted to Avantika Extension, Ghaziabad. The Hawker/Vendor over charge in their monthly Bill. When protested stopped delivery of News paper and due to the nexus between all the Hawkers and Vendors not getting newspaper since last 15 days. Request you please Intervene to stop the unethical nexus between the vendors for unfair and monpolistic trade practice and ensure the delivery of Newspaper to me and other customers like in the area. Thanks and regards Rashi Sabharwal EE-117, Avantika Extension, Ghaziabad (U.P.)-201002 [protected]

Its been more than year since i made a request to change my address for timesofindia subscription. Every time when i send a reminder, I am getting mail response from CRM team saying "We will inform to the area executive and resolve problem". This is going on for the last one year. I finally requested them to issue a new subscription voucher and collect a cheque for the same. However I am yet to get any response from CRM team despite my repeated reminders. Appreciate your help on this. Thanks Tony Jose # [protected] tony.jose.[protected]@gmail.com

TOI (THE SO CALLED MOST-READ ENGLISH NEWSPAPER).Here is what i got to read today from your 56 PAGES OF news paper. I had to deal with 24-27 pages of .. i really don't care if you put ads with your news but what irritates most is that even the headlines starts with freaking adS..4 pages it was !..here is one simple warning for money suckers like you..i wouldn't have complained if you had given ads separate and actual news paper separate..atleast try to design your paper properly... from today onwards i am going to stop your subscription straight away!!..hell with your ads and less news.. GOD BLESS TOI :@ :@

I have paid one year subsription fot economic times on 15/4/2014. I was told that the delivery would commence from may. Af ter following up i was given my registration no
Naet005235. I was tols that the deliver would commence from 1/6/14. I received paper for one day. I have been following up with the agency - sreedhar who keeps promising me that the delivery would start.
I have stiil not started receiving the paper.
It is the most frustrating experience.
Can any one in et help me .

Dear Sir/Madam I had been reading times of India for few years now. I just wanted to intimate change of address in order to enjoy reading the same. Kindly make a note of it and make arrangement to issue the newspaper to our new address given below. Old Address: 44, Medavakkam main road, DG3 crystal court flats, Madipakkam, Chennai-91. New Address: No 1/116 Seethalakshmi Street, Plot no 15A Bhuvaneshwari nagar, Gowrivakkam, Chennai 600 073...

I was surprised to get your Coupon Book against my annual subscription in recent periods.Surprisingly, I received from Vendor.My Coupon No is 4493959.It is stamped with "Bipasha Ghosh. 01Nov2013. Barrackpur; SDH-SUB.".-giving no contact no.Delivery was ok till I went out of Stn. for few days informing the delivery boy.Since more than a week I am reciving no copy though there was no change in my schedule.With lots of efforts I could find out this contact of yours-which should have been much easier to access.As a Sr.Citizen I request you to ask proper man to resume supply.Also kindly intimate me accordingly. -Susanta Kumar Dey. "Udayan".7, chatterjeepara.P.O.Nonachandanpukur.700122. (M).[protected].

Hi my name is Kiran Kumar and i have subscribed Times of India for a year that is 52 weeks, not a single week i have received paper for all 7 days, every third or fourth day i dont receive paper. i try to catch hold of paper boy but he drives his byicycle so fast that by the time i come out he is almost crossing our street. i dont know whom to contact.I request concerned person to look into this issue or can share me the contacts whom i can contact. my subscription details are below RRE name : -V Srikanth Vendor name Satyam Depot Name Ramachandrapuram (R C Puram) RRE Code R02079 Vendor Code V02541 Depo Code D2923

Dear Sir, I am residing in Chennai - Sholinganallur - Devaraj Nagar Area. I have subscribed to the Times of India (TOI) News paper for the one year time period. My subscription started on 1/12/13 and its valid till 1/12/14. For the past 6 months of time, the news paper was delivered to my home without any problem. But the problem of non-delivery of news paper started 2 weeks (9/06/14) onwards. I have initially raised the complaint on 10/06/14 with the TOI-Chennai customer care[protected] about this non-delivery of news paper to my home. They have taken the complaint. But even after 2 days there was no action taken and i was still facing the problem. Later i have mailed the ToI cusomer care to their mail address - crm.[protected]@timesgroup.com. But even then there wasn't any action taken even after 1 week of time. Later i have approached the ToI Chennai Delivery section Manager to report all these issues. They assured that this will be sorted out with in a day. But even after more than 5 days i am still waiting for the problem to be solved. As a prepaid user, I am really very depressed and disappointed with the way the TOI people are taking the complaint. Can you please help me to resolve this complaint as early as possible ? Order form NAN 067450 Customer ID : 27716646 RegardsJegan

I subscribed for one year plan two months back. The field persons of your team (I do not know his name but he is providing in Nungambakam Area) had delivered regularly for 1 months. but after 1 month he is not delivering regularly. In a week, he is delivering for 2 or 3 day only. Today I called this no[protected] for giving a complain regarding this but always busy.
I hope that this problem will be solve very soon and further it will not happen.


Biswa Bihari Panda,
Sri Murugan Mansion
Plot no- 17 & 18, Abdulla Street, Choolaimedu, Chennai, Tamil Nadu 600094

Hi, I am a member of time of India for a year. But they are not delivering the paper daily. Weekly 1 or 2 days only I am getting the paper, that too they are throwing in my car parking. Already I have raised a issue with them, but not properly taken care. My account# NAL 025812