Travelyaari.com Complaints & Reviews

Hi team

I booked a ticket Thane to Mumbai, boarding point was chembur east on 20/05/2017 at 6:30 pm.
I asking travel agency when bus(MH04G4949) will come they replied you've booked by online we can not help me out, then I keep waiting for bus.
It's 7:20 pm bus still not came the I called up your customer care number, they replied we will get back to you within 20 mins. Again I wait till 7:35 pm did not get any response from your end then I booked another ticket at 7:40 pm and left for Pune n I got a call on ([protected]) this no at 7:43 Pm from your end that bus will reach after 15 mins, then it's possible to cancel the earlier ticket I booked at 7:40 pm.

So kindly help me out to get that amount

PNR no for you reference :[protected]

Thanks & Regards
Jitendra Moharana
[protected]
moharana.[protected]@gmail.com

I booked bus chandigarh to Pathankot at 10:45am bus trimming 1:40 pm and i received and of booking confirmation msg same time but there was no bus name and no pickup point, i reached on pickup point 1:30pm unfortunately i couldn't found bus and i missed the bus due to no get sms of information of bus no and pickup point.later i got sms of information about bus no and pickup point at 3:40pm that was no meanfull because bus trimming is 1:40 pm and i missed that.

I have booked a ticket to pune from latur dated on 07/05/2017 with the rudraksh Travels brand new gajal.
But at the time of departure they brought another bus which is not in good condition. When all passengers asked what about the expected bus i.e.gajal, the co ordinator gave us unrelated reasons.
That is very embarrausing. If travelyaari dosen't take any action on this Transport company then i have to go consumer forum.

I have booked 2 ticket from ahmednagar to Chandrapur journey on 22.04.2017 of R's.2500 for travelling on 2.4.2017. The amount is deducted form my account but I have not obtained ticket confirmation on my mail and mobile.
I also mail same to [protected]@travelyaari.com but not received any confirmation or action.

Kindly look in matter
Deepak Khapare

I have booked below attached ticket but when i reached at pickup point suddenly i come to know that the ticket has been canceled and the person from sahil travel told there is no bus from delhi to sultanpur and we are 8 member with 8 tickets with lady and childreen..

Now i want reason agar koi ticket nahi hai tho how can you book ticket... You guys are for what... Just to harash the passenger... If i don't get proper justification then i will go to next level... Don't try me pasions level..
Ham logo ka kita paisa kharch hua... Who will be answering...???

Travelyaari e-ticket & invoice for delhi - sultanpur bus booking pnr[protected]... Harassment...2

Travelyaari e-ticket & invoice for delhi - sultanpur bus booking pnr[protected]... Harassment

Regards
Kush shukla

Dear Sir/Madam

Please find the document attached herewith(screen shot of ticket booking details).

I tried to book ticket from Trivandrum to Bangalore on 11.04.2017 for journey date 14.04.2017.

While booking ticket through debit card the money was cut(Rs. 923/-) but ticket was not booked.

I tried 2nd time, again Rs. 923/- has been cut with unsuccessful booking.

In my bank transaction details twice Rs. 923/- has been cut.

Immediately a call came from travelyaari customer care and i upraised the happenings.

Again around 7 pm i called and enquired about my money cut, the customer
support executive informed that ticket was not booked due to technical problems and your money will be returned within 24 hours.

Am awaiting re-fund of my money Rs. 1846/- immediately as the ticket booking were not successful.

Regards,
Manjunatha Krishnappa

I booked my bus from Jaipur to Kanpur with PNR[protected]. The bus departed 2 hours late. AC was not working. I booked one sleeper seat on individual basis. But they forced me to share it. Bus was over loaded. I didn't got place to sleep also. Seats were excessive dirty and it was smelly.
Bus reached Kanpur late by 7 hours of scheduled time . Due to which I missed my connecting train.
Services were horrible. The staff was shouting on passengers.

Dear Team,
i have booked my ticket and was suppose to travel on 24/02/2017 as bus was cancelled i was informed charges will be refunded back to me till date its not done.Its disappointing that again i have to do follow up for inconvenience caused me . Kindly resolve my complaint on priority basis.
Also note same was not even adjusted in another bus which was stating in next one hour that was totally unacceptable.

Hi team,
While booking ticket through travelyaari website, an amount was deducted rs.407 and transaction was unsuccessful, on 18th feb 2017 with ref no igaavbfgt1 also ticket has not booked. As per our telephonic conversation, i made two transactions dated on 18th feb 2017, 1 was successful and other was unsuccessful and amount was deducted rs.407... For your ref, i have attached mini statement of my transactions please review and refund for the same...
Regards,
Ashish naik

Dear Travelyatri/Punbus,

This Email is in regards to your poor service you are giving to your customers. Someone had said customer are the transmutes of God but I guess this quote doesn't suites on Punbus.

Today I booked my bus from Amritsar to chandigarh. I have given all the details of my booking at bottom of this email. Poor word can be judged from the situation that as soon I reached bus stand (@4:45) and bus had to depart at 5:20. I waited for bus till 5:20. But bus didn't come till that time. I went to Punbus enquiries counter they said don't worry bus is coming, you need to wait there (with a bit rude way). Then accidentally ticket checker came and stand on 7 no counter and said "The AC of the bus had been out of service.You can travel without AC then we can go but if you don't want then you can go in ordinary bus". As it was last AC bus from asr to chd so I said I don't have any other option and convinced him to please run the bus.

I need to ask if you guys are giving this poor service to you customer then do you think you will be able to survive in market? Next time I would never prefer Punbus and will never suggest anybody for Punbus. Apart from this I need to have refund (at least partial refund) as I have paid full amount but didn't get AC service.

I am expecting your feedback to my this Email within 48 hours.

"Travelyaari.com mTicket No:[protected], PNR:[protected], Amritsar-Chandigarh, 26-Feb-2017, 05:20 PM, seat:24, 23, PUNBUS - Chandigarh Depot, Name:Gaurav Sharma"

Regards,
Gaurav Sharma
[protected]

I am having my userid as [protected]@gmail.com since 2012 onwards. I have also got travelyaari privilege card since 2012 and with continuous booking of tickets through travelyaari.com //i am getting 45 discount.

Now when i try to login with my userid and password, both are getting shown as invalid.

Please resolve this and restore my userid [protected]@gmail.com on www.travelyaari.com

Hi, I m travelling by Khurana travels from pune to Nanded by 9.15 pm. Travels no. is MH 38 F 8002.my seat no. is 9, my seat is not in well condition, i made payment of rs 812 to travelyaari when other travels have fare of rs. 600 to 700 for sleeper coach. here, you are saying that travels have feature of recliner, but see that, actualy it is working or not. if such type of dealers are there then it is not good. call me [protected]. Call me in 2 days if it is not done i will go to consumer court...

I booked ticket jabalpur to nagpur 5th Feb 10.30pm.Due to some reason I didn't travelled and tried cancelling ticket online from 1am to 6am (6th feb)but not cancelled said to call customer care.
Also I tried customer care but customer care number not working from 11pm to 7 am.
File a complaint in the court and close website.
Amit Parate
[protected]

Sir I have booked 3 tickets for punbus from Chandigarh to Delhi at time 1.40 pm when I go for cancel it before 1 hr of departure it show the error and error. And I have the screen shot also for the same.for this error I get unable to cancel my tickets. Now please who will pay for this? I want my money back please refund it ASAP.

Pawandeep singh

[protected]

Many passengers were given same seat numbers ...bus no 6317...bhunter to delhi ...on 29/1/17
the hus was 2 hours late
tire bursts on the way
we were 3 hours late
we almost missed our connecting flight to udaipur
the bus was not semi sleeper as promised
and very ill kept..

i could not visit my daughter in delhi because of the delay
to add to the chaos...the bus stopped at a cafe named..vishal restaurant ...the charges were sky high with no menu card ..only oral
.another fraud was that they also charged for the salad which was not ordered and also the salad contained 5 slices of tomatoes and onions ???

Dear Sir,
we booked 4 ticket from travelyari in 26 dec-16 and we canceled ticket due to some reason in 28dec-16 but refunde not received till 13 jan-17.
i complained in travelyari call center but there is no response.

Ticket Information

Passenger Name: Akash singh
Operator Name
Upsrtc - (uttar pradesh state transport)shatabdi
Contact number
--
PNR No
BLYS[protected]
Ticket No
[protected]

Refund Information
Cancellation Date: 28-Dec-2016

My bank statement

Dear team,

Please find the mentioned subject on given date i have booked mumbai to bangalore bus ticket on neetha travels bus. But i was waiting up to 1 o clock midnight but no response and also you people's also no response. My ticket number is[protected] and pnr num is ntt10049211 and also i was given complaint on customer care but still no response. My amount also deducted but i'm not travelling then now whonis the responsible.

Kindly check and refund my amount,

Thanks
Muniraju r
[protected]

Re: [#86587] On line ticket booking on travelyarri .com
My ticket no[protected].

Dear concern team
I have suffered lot along with family. As per picking point travel is not stop so I have arranged dedicated vehicle and lot of cummnication with travelyari team. So requesting to compensate against misbehavior and poor service .

Thanks and regards
Rajendra patil.
Cell no [protected]

I was booking a ticket for my son on 10.12.16 from Nagpur to Aurangabad for 12.12.16. The whole processed completed, the money also debited from my card (xxxxxx9638) but in the end the message says 'The site is not responding try later.

I request that my money Rs. 528 maybplease be returned back.
Mob No. [protected]
Email: sksy.[protected]@gmail.com

SKS Yadav

Ticket numbers[protected] and[protected]

I booked two tickets with 3 passengers each, for a trip from Kullu to Dehradoon for 30th Oct 2016 . There was no issue in paying the full amount and I was confirmed of the seats. All other travel arrangements were made.

But on 26th Oct I was informed that the bus was cancelled as it was diwali and will be refunded within 5 days. After returning I contacted Travelyaari 5-6 times for my refund as they haven't credited it. I even filed a complaint in their website (complaint Ticket ID - 85836). Everytime they will respond that the amount will be credited in next 2 days.

Now it has been 1 month and still the refund is pending. If this is how they handle a refund issue I must advise my friends never to book through them.