Videocon Industries Complaints & Reviews

Sir,

I have purchased one Video con LED 22' from Digi World, Regimental Shop, Danapur Cant, Patna-801503, Bihar on 07/05/2018. But the picture was not clear. Approximately, 10 Back, I complaint to the customer Care about the problem, they sent me a technician and he solved the problem on temporary basis.

Again, the same problem arises for which I lodged a Complaint through Customer Care no. But till date, no...

Dear sir,
We are using videocon led tv since last two and half year, we purchased on 23/11/2015and we have 3 year warranty, last two month before tv display not working. We complained about this to customer care, one technician came and checked the tv, he told power problem, bring the tv to our service centre. We gave the tv to service centre on 09/06/2018, till now our tv problem is not completed even they are not touch the tv....

It has been more than 90 days and my refund has not been provided. It is pathetic to deal with the customer care as they never answer properly.

On twitter, videocon replied on 11:31 am - 8 jul 2018that they have created a complaint:

"thank you for writing to videocon d2h. We regret the inconvenience caused to you. We would like to inform you that your complaint regarding refund related issue has been registered...

Please remove my account add-on 2153, 2156
Cust id 84094201
Please remove addon of above specified amount.
It make more money for customer please update methodology of add-on activating and decativating method. If not changed you may lose more customers. As i know in my local surrounding. They are telling it is costly and difficulty to remove addon when compared to add-on activating...

Dear sir,

We wish to inform you that since we found low cooling problem in our videocon 80ltr. Refrigerator, we approached your service centre on 24.07.2018. based on our service call, your technician one mr. Jayachandran visited our premises on 25.07.2018 and informed us that couple of spare parts to be replaced to get proper cooling. only based on his advise, we have agreed and paid a sum of rs.3, 600/- towards service...

I had purchase videocon LED TV on purchase date 30.10.214 with 5 year warranty.
i had been complaint on date 26.05.2018 of Display not working, complaint no is:-DEL[protected].
from that day problem is not resolved, and complaint is closed by themselves.
Every day i contact to the customer care and concern person, however they didn't give any response.
so please help....

This is sakthikumar from trichy customer id 69803722 i am in south diamond pack, for past 10 days pogo not found in our d2h. called several times to the customer care no [protected] & toll free 1800 numbers. every time i get the same answer from your customer care executives that it will be resolved in 2 hours or 4 hours. but till now problem not yet resolved couldn't see the pogo channel in our d2h. worst customer care which i ever in my...

I am a shop, i sell tv, dise, and various types of electronic items, here i do not have a paper sheet from the customer, when the disc is selling, i just gave the customer's name and mobile number and address note, i request you to get my client id update, for name & address change,
My customer bio data
Customer id[protected]

Hd 2255-ir

Sr no[protected]

Card no - [protected]br...

I have bought a tv in 2010. videocon has given a cashback voucher of 6500/- maturity after 7-year, last year i have submitted my voucher to them, but still they have not paid my money, on phone, they are saying, kindly purchase any product, we will discount to you, but i want my cash back, kindly look into the matter, it is 1-year passed. now it has passed around 2-year, still no money sent back,...

Dear sir/madam,

Please refer my id 2175768.

Since last few weeks i am not getting any of the channels clearly. The channels are having blackouts and distortions on all the channels viewed.

Lately, instead of multiple mosaics windows, only eight windows are appearing on the screen why?

Few channels are just not appearing for example channel # 330 (Rajya sabah).

The...

Sadly this is my second complaint against videocon d2h in last 5 days. Recently i observed that in my d2h plan, company has changed the channel services.

Some channels are now removed from my subscription while others have been added. I am aware that d2h has right to do so and that's not what i am really complaining about.

What bothers me is that whenever such changes are made, customers are not communicated...

My old rtn number was lost and i had forgotten my old rtn please update my new number old number (Not protected/forgotten) my new number is [[protected]]please upgrade my number to videocon id no.[65424513]. I can't be remembering my old rtn number please change my rtn and upgrade my number as soon as possible please... As i am unable to login just because of that rtn and it is by the name of [dilip kumar ]...

Hi team,

This is regarding videocon d2h operator. These guys are asking to pay for 5 channels, 10 rupess each per month as these channels are included in my package ie new diamond pack. They are saying that the broadcaster of these channels have stop providing them these channels. But how come they are providing them to the customers on extra cost. On the videocon d2h website is clearly mentioned that customers can apply for...

Hello, my customer ID is.[protected]
Last Saturday 28th July there was an engineer visit to my home, he cheated me and charged double for LNBF replacement.
(original price 175, charged to customer is 350 excluding 50 rs for connector and 200 for service charge) Total 600 I paid to him.
I complained to customer care and Every time I called after due time for resolution to know the status but one by one every time they created...

Hi,

My Customer ID is[protected]. I called the customer care today 31st July 2017, requested him to change the package plan to Flexi 84 but he has changed the package to some gold plan which was not at all requested by me. Also, the guy who picked my call seems drunk. I am using two Videocon connections and will change the subscriber to Tata Sky. Will never ever recommend anyone to use Videocon D2h services in future. I am...

Sir,
We had purchased Videocon LED TV Model no. 40FHDDB Serial no. 5003265 on[protected] under a warranty of 5 years. Actually we could not see the clear picture on TV Screen from past 1-2 days so we registered our complaint on videocon customer care no. on[protected] under the complaint no. [protected]. A service engineer came and attended the complaint made and told that there is an issue in the TV panel and that's need to be changed...

I am using videocon d2h connection. It's a std def stb with remote.
I have a specific observation, that i did call up d2h customer care and informed them.

Sometimes stb does not respond to some of the buttons on remote specifically exit and info.

I find that sometimes when i switch to a channel, the information menu is blank. Whenever such a situation occurs, stb fails to respond to exit and info commands.br...

I did transaction from my credit card ending with 0306 on 19.07.2018 morning

But it got reversed as per customer care but i havent received any credit till dated.

Customer id is 25453528

Transaction id is[protected]

Mob. No. [protected]

Had call many times to customer care but they are not giving any proof for documentation purpose....

Dont ever opt for vd2h. Horrible horrible customer service. No customer service at all. I would rate 1 outta 10.
They charge for everything engineers visit just for checking the connections are alright. Even it happns frequently they will charge you for every time.
I had to pay for connectors which were not functioning properly due to rains. So every time these small devices will stop working you will have to pay for engineers...

Sir,
Myself biju, staying near parappana agrahara in electronic city, bangalore would like to lodge a complaint against videocon dth for charging the customers. I have faced a problem of not able to change the language of some of the kids channels from their menu options. I called the customer care and told my grievance. They told to try some options and i was not able to get it done even after trying whatever solutions they recommended....