Zomato Complaints & Reviews

Hi i am sHubham and i have ordered a food from zomato on 14 September 2018, as the quality of the food is not good and when the food reach to me it is cold and contains un necessary excess of oil in it, the food was not worth of money as it is not hot and the quality is not good

My registered number is -[protected]

And i am attaching a picture of food which i got which shows the condition and excess of oil in...

Vijayendra singh
Email: [protected]@gmail.com
User_id: 60771720
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On 15 sep i ordered from sagar gaire at 8:52 pm. Payment was successful from bank end but there is something wrong in zomato app. It does not pick the order. I message screenshot of succesful transaction but there is no...

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Gold membership not valid

Anugrah joshi
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10 hours agodetails
Hi team,

This regarding gold membership purchased both by me and my wife, mobile no [protected] and [protected]. At the time when we purchased the membership there was a rule that both can avail this offer on same table. I visited a restaurant today and...

Hi that the same happened to me... I ordered dominoz pizza by zomato paid online and after 30 min i got call from dominoz they told me they can not deliver to my address like happen same with you and when i asked for money back they told me you have not paid to us by the way your order is cash on delivery this is what dominoz mentioned to me and when i initiated the chat with zomato they told me i have not made any payment to them they entirely...

I didn’t receive the food I paid for. Then I receive an email of delivery. And when I complained regarding this, they repeat my order like I never ordered it. This is total wastage of time. Spend time on ordering and then confirming. I will receive my order after 1 and half hour. Great service.
At least take care of your regular customers. It’s very disappointing....

We have ordered on[protected]. From spicy hub. The payment is made double time for single order. The restaurant did not even take our order. We made a complaint against it to zomato. It replied that "we are working on it and your money will be refunded in one week". Now its almost three weeks and there is money refunded. We are trying to contact zomato customer care and there is noo response from it. Is this the way you treat your customers??br...

Hi,
This manoj,
[protected]@gmail.com
Contact no [protected]
Yesterday made a order, ra3 restaurant, the order was not delivered properly. Miss masala omelet. To get the refund was bugged to chat with zomato. Today made a order it was cancelled by the restaurant. But the refund will take 7days. It was informed me a last moment. And no proper response from the zomato....

I placed an order for pizza today of rs. 235 from jugaad snacks and the order got placed as well the money got deducted. I then got a call from jugaad snacks and he said no delivery boy is available to make delivery and i need to contact zomato chat support for the same. Unfortunately zomato support is not working at this moment and i am completely dissatisfied with the service zomato is offering....

This is to inform you that zomato blocked my account registered with email address [protected]@outlook.com. For complaining about restaurant food quality. I have 281 credits in my zomato account which i am unable to use as my zomato account has been blocked for odering so on a strict note i want to notify your company to either refund my credits in cash or unblock my zomato account so that i can use those credits.
Regards
Anmol...

I ordered jumbo shawarma roll worth of ₹100, using zomato app, but i received mini roll worth of ₹70,
And very dirty delivery from delivery boy.

Restaurant name: grill biriyanies. Located in jalahalli cross, bangalore.

When i asked restaurant people they talked very badly, and very bad experience from restaurant people,

Please take necessary action against restoration and zomato....

Respected sir/mam,

I am the owner of center point (Bar & fine dine) and jersey 9 sports lounge (J9).

We just take over this restaurant, before it was resister with your system, bt due to high expense and due to weak response they closed the contract, bt this is showing - permanent closed.

Check this link and try to solve this

https://www.zomato.com/mumbai/jersey-9-sports-lounge-cbd-belapur-navi-mumbai/menubr...

I have ordered 2 shakes from the pink koko restaurant located on pusa road (Karol bagh) but the resaturant declined the order due to no payment by zomato to the restaurant for the mentioned order as well as some previous orders.. So due to no payment by zomato i could not receive the food parcel
Secondly after this i have ordered 2 shakes from the gianis restaurant located at shankar road (Rajender nagar), my order delivery time mentioned...

[protected]. [protected]. [protected]. These three are the order ids of the ones which i placed.. The payment got failed three times and i lost my money three times.. It's been 10 days soo far and i got no support from zomato atall.. I did not get any money as refund... They say they would help me regarding my issue but all they do is tell me to email them instead or wait for few more days.. I m way too frustrated by their pathetic service.....

I have ordered on zomato but my money debited but order failed. It is showing transferred to zomato media pvt limited with ref. No.-[protected]igaejcbsj3.in how many days do i get my money refunded. I have debited 204.50 through internet banking and still didn't get the refund. My contact number is [protected]. Please refund my money in time otherwise i will file a consumer case....

On 11 sept. 2018 there was a transaction from my paytm wallet which was unknowingly got deducted of amount ₹105. I don't know what was the order but it was not done by me. Also i didn't got any message or any order from regarding payment. I am attaching below the order no. For reference. Please convey this request as early as possible & resolve the issue. Thank you....

Hi!

I am narender kumar having contact no. [protected]. I had ordered dinner yesterday vide order no. [protected] on 14/09/2018 at 08:25pm, from shahi naan wala - paschim vihar, and just after placing order i texed message to zomato that i have placed an order and requested to ensure that i get my order. Person of zomato at other end, ensured me that order will be served to me and said that my order is on its way. Then, i got...

I had ordered for my food at 11:02 from faasos powai. They confirmed the order saying it'll be delivered by 12:03. The order never got delivered and after regular contact with zomato regarding the issue at 1:05am they say the order is delivered whereas it hasn't been. This is a loot of my money and time. This isn't the first time but second find in a row. I need a refund...

I received bad quality food so i complained them and posted some reviews about it and asked for refund they refunded but then just blocked my account as i had my money in that account kindly unlock it

App version : 278
Present city : 8
Geo city : 8
Connection : mobile_lte
Identifier : 0b2aafef-0cdc-4de7-a245-884ba386cd23
Location : 0.0, 0.0
User id : 66668763
User agent : &lang=en&android_language=en&android_country=us&device=xiaomi,...

- at 10.30 pm i ordred for biryani from lucky restaurant and paid from paytm against order no #ztd18b9d36ed49d65f..
I kept on calling the delievery person but he refused to coinfirm the deleievry time... After 90 minutes got a call from lucky and they said the zomato person has refused delievery and hence we can send provided you make the payment in cash.. I tried calling zomato but no success.. Also written on chat no... Finally i...

I order the food through zomato on 4th sep total amount 390 rs i pay through debit card, but the restaurant canceled the order because they have no delivery boy at that time. But the zomato without confirming with me they canceled the order and till the date my refund is not received. When discussing with the zomato they are saying sorry for the bad experience....