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AbhiBus Services India Complaints & Reviews

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Updated: Jun 17, 2025
Complaints 456
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89
Unresolved
367
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AbhiBus Services India reviews & complaints page 12

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V
vijay5678
from Bengaluru, Karnataka
Mar 25, 2018
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problem in journey

Website: www.abhibus.com

I booked a ticket from hyderabad to bangalore on 22nd march 2018 through the abhibus app. The operator name came as new dhanunjaya travels. My boarding point was kukatpally at 8.15pm. The employee from dhanunjaya travels called me at around 5.30pm and said that the bus was canceled, at that time i was on the journey to hyderabad to reach the boarding point. I was very disappointed. I faced many problems to reach bangalore. I missed my interview...
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saikiran681
from Delhi, Delhi
Feb 28, 2018
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complaint regarding the ticket booking

Address: 500072

I have booked a ticket from abhibus from jagtial to hyderabad on[protected] i have tried payment through amazon pay but it showed payment failure then with different payment the tickets got booked after a while i have been informed that first tickets also got confirmed by customer care and they have charged me 250 rupees cancellation fee for the same and when i have contacted customer care they are saying we are not responsible for that for...
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bhanuchandrarao tamminana
from Delhi, Delhi
Feb 25, 2018
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abhi busses cheating public with your departure and arrival timings, bus staff giving rude answers about arrival timings which was mentioned in ticket

Address: 500022

Abhibus : cheating public with their departure and arrival timings, i p. Krishna, booked a ticket in abhibus the bus departure is 8:15 pm yesterday (24/02/2018) and arrival time was given in the ticket is 07:00 am on 25/02/2018, now time 08:45 am now my present location at kasimkota, time will be taken to visakhapatmnam more than 2 hours (10:45hrs approximately) from my present location,
While travelling bus staff was doing another...
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D
deep vikas
from Ludhiana, Punjab
Feb 10, 2018
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cashback fraud offer

Address: Dharwad, Karnataka, 580030

I booked a ticket from abhibus which is running offer 500 rupies cashback for feb. Its just fraud thay dont give any cash back and say you have not applied code which is lies inspite several failed attempts attempts finnaly booked a ticket and got cheated without offer of cashback. So beware dont trust this service and delet usless app immedietly #cancelation of ticket is charged which is not disclosed earlear....
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V
vamshibakki
from Hyderabad, Telangana
Feb 6, 2018
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no refund even after multiple follow ups

Address: 500072

Hello,
We booked a ticket from abhi bus in the month of december, we got a message that bus got cancelled. We called for refund many times and we are asked to cancel the ticket and site did not allow us to cancel the ticket. We called many times and there is no proper response of refund. How many times we need to call you guys for refund of 750/- today i was asked to send the screenshot of message which was received from tsrtc service....
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N
Nandhins
from Morena, Madhya Pradesh
Feb 2, 2018
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refund not loaded in airtel wallet for cancelled ticket on 15/01/18

I have booked ticket on airtel payments bank through abhi bus for 18th jan. But, i cancelled my tickets on 15th january. It took almost 17 days, but i have not received any refund yet.

Can you please look into this issue and refund the amount asap.

Ticket details:

Ticket type : mobile ticket
From : chennai
To : madurai
Travels : vignesh tat
Ticket number : ts[protected]wfdnbr...
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Aldrin Joy
from Ernakulam, Kerala
Jan 30, 2018
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refund processed as per abhibus but 16 days completed but refund not credited in bank account

Address: Bangalore, Karnataka
Website: www.abhibus.com

Have placed a complaint against service failure. Initial response we're awesome. They send 2 mail. 1. States on 14th refund processed. 2. States on 16th refund processed. But no amount has been credited to my account. Has send bank statement as proof and is doing follow up from 4th jan'18 onwards till date no resolution. After calling on a daily basis don't know the courtesy to check with account department or to update customer with the...
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N
nillansh
from Kota, Rajasthan
Jan 30, 2018
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bus booking not confirmed to bus operator

Address: Bhilwara, Rajasthan, 311001
Website: www.abhibus.com

I booked my journey from jaipur to bhilwara through abhibus and received confirmation message from abhibus under ticket number 3470*1217 for allotment of sleeper birth s3 and s4, for journey on bus operated by raj travels (Jaipur). I received contact details from abhibus, but when i made contact to the operator they regret of having any booking under my name.

They also denied to abhibus executive and on repeated follow up they...
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Balu Darlz
from Tellicherry, Kerala
Jan 26, 2018
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regarding seat booking

Address: Hyderabad, Andhra Pradesh
Website: Abhibus.com

I have booked a ticket using abhibus.com from banglore to tirupati but while booking the seat i dont know how it is possible the gender has been changed to female and the bus operator refused to give me the seat in the bus l though the beside person is male. And he told to pay extra money if i want the seat but my seat is empty and i paid extra money and booked again another seat in the same bus how redicliousil is this u only should say...
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ShishirAmin
from Bengaluru, Karnataka
Jan 18, 2018
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refund process not completed

Dear concern,

I have booked a ticket on[protected]:45 pm. But unfortunately ksrtc bus was not came. So we have contacted ksrtc and the have told that to cancel my ticket in the app itself. The i have cancelled the ticket in the app. I have got mail regarding refund process (Case no:[protected]). By till date no payment was done.
I hope it would resolve at the earliest.

Thanks and regards,
Shishir...
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B
Bhavani Manthina
from Vijayawada, Andhra Pradesh
Jan 18, 2018
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cheating on ticket booking

Address: Hyderabad, Andhra Pradesh, 500038
Website: www.abhibus.com

I booked two tickets for 11 th Jan 2018 from Eluru to vizianagaram with departure date and time is Thursday 11 th Jan 2018 11.59PM
But from traveller I got message like date of journey on 10th.
I called so many times regarding this issue to Abhibus
I talked to so many executives for this issue.Executive to executive the response very different.
I have all the proofs regarding this issue.
Abhibus not solving...
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S
Sarath Kumar Degala
from Hyderabad, Telangana
Jan 11, 2018
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service bus canceled and need full refund

Address: 500032
Website: www.abhibus.com

Hi, yesterday (10th jan) i got message from tsrtc as

"tsrtc regrets to inform that the service no 7636 has been cancelled for which you have booked tkt no:56210371 journey date:12-jan-2018 18:00 seat/s (15) cancel your ticket at the issued portal before 27-jan-2018 18:00 to get the full refund. T&c apply."

But while trying to trigger cancel request from abhibus (Issued portal), it is showing cancellation...
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V
vinosh yalla
from Udupi, Karnataka
Jan 10, 2018
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Resolved

on cancelling a bus from abhi bus in festival season

Address: Bangalore, Karnataka, 560037
Website: Abhibus.com

I have booked a bus on december itself to go for sankranti. I don't know what politics they have done they cancelled bus service and informed me just 4 days before i travel. Now the same falicitated bus costs 1500, i booked bus for 400 rs/- they didn't even refund the full amount the actual amount was 800 for 2 tcks they were giving me 780 what is the use...
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K
kishore komarneni
from Hyderabad, Telangana
Jan 10, 2018
Resolved
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bus was cancelled not received refund

Address: Hyderabad, Andhra Pradesh, 500081

Dear Team,

This is Kishore Komarneni
I have booked the APSRTC Bus Ticket through AbhiBus Services India Pvt. Ltd mobile App services on 2nd September 2017 .

TKT NO 67122177, PSNGR NAME:Kishore Komarneni & Neelima pendyala
From NIZAMPET-HYDERABAD TO CHILAKALURIPETA, SRVC NO:4556(Seats-15, 16 M, F) DOJ:02-Sep-2017, NIZAMPET-22:00
Mobile number.:[protected].
Ticket Fare:1011.00
I...
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D
deepikaa gs
from Bengaluru, Karnataka
Jan 8, 2018
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will I be refunded

While booking the tickets from bangalore to shirdi on abhibus all the steps had covered even the transaction was completed and the amount was deducted but suddenly a notification came saying your booking was not successful but amount from bank was deducted and it is saying that i will be refunded within 3working days will i get my refund as mentioned...
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T
Tejas Reddy
from Bengaluru, Karnataka
Jan 2, 2018
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Resolved

unprofessional behavior by aeon connect travels owner over phone

I am currently traveling from hyderabad to bangalore and booked tickets using abhibus application (Ticket screenshot attached). At the time of booking we selected e1 and e2 seat numbers but all of a sudden after boarding the bus they changed the seat numbers to j1 and j2. I immediately contacted respective bus driver and spoke to owner of the travels but his response is very unprofessional and rude. I immediately contacted abhibus support...
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S
Swarna Ashok
from Nathdwara, Rajasthan
Dec 22, 2017
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worst service by meghana travels

On dec22nd 2017 i have booked a bus ticket from nellore to vizag through abhibus by the bus services of meghana travels. Its scheduled departure was at 10.30 pm at nellore. When i reported on time at the venue, it is observed that meghana travels office is closed. And when i called the driver he told that the bus will reach nellore after 1 a. M only. When i questioned what was the reason for the delay there is no response from the driver....
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srilakshmidarbha
from Kolkata, West Bengal
Oct 23, 2017
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bus service

Address: Ranga Reddy, Andhra Pradesh, 500084

Ticket no: ts[protected]acgf
I am very much depressed with you service and especially with orange tours and travels.

I was informed about the service cancellation just 3 hours before, and had to get another way for the travel shelling out double the amount.

Who would be responsible for the extra bugs i had to shell out for the new ticket booked at 11th hour and the inconvenience caused.

It...
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M
Manu Ks
Oct 20, 2017
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issue with bus operator and not providing refund now

I booked gpr bus with pnr - gprt[protected]. I booked ticket through abhibus just because of my trust on abhibus that abhibus will never provide me worst service and abhibus is customer friendly but when i reached the gpr travels by 11pm on 13th october, 2017, they made me wait till 11.30pm and then asked me to get into a worst condition bus - "bhagwath" and asked me to take double seater berth even though i had booked lower single berth by...
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Vipin K Kuttangoath
from Gagret, Himachal Pradesh
Oct 1, 2017
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abhibus taking bookings for fake travel agencies and betraying customers.

Website: www.abhibus.com

This is the issue we faced on 29th september 2017 with abhibus. We booked tickets from ambala to manali in abhibus, the travels names was dhevbhumi. The boarding time was 10.30pm nearby ambala (After ambala flyover to be exact), we reached the boarding point one hour prior to the proposed time. Till that time we hadn't received any mails or messages from abhibus or dhevbhumi regarding the bus number or crew number. We contacted the abhibus...
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