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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 1582

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R
rijogt6190
from Bengaluru, Karnataka
Apr 20, 2016
Resolved
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Resolved

Address: 560068
Website: www.airtel.in/broadband-and-fixed-line/broadband

I had requested for an airtel broadband connection ac-[protected], on 24th of march 2016, they assured me i will get a connection within 3 days. They collected signed copies of address proof and id proof with 1000 rs activation/installation charges and also 200 rs for notary certification of address proof as said by the associate .

After a week of followup i was told there is no service to my area and my money will be refunded,

There has been no refund yet after providing bank details for neft transfer .

Airtel has wasted my time and has taken my money without any refund, i was assured before making the payment that there is service to my area which has been denied after i made the payment.

I request my money be refunded, i cannot do more followups on this
Oct 28, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 20 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    G
    Gur Jayz
    Apr 20, 2016
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    Address: Shahid Bhagat Singh Nagar, Punjab, 144521

    Main porting te msg keta c
    Frrr menu company walon msg aya c 29rs ch a2a 10p mint call lye 4week lye
    Me recharge v krwa Lea c bttt mere number [protected] te ehh sakeem activate nhi hoy plz request aw mere ehh complant te jldi tn jldi koi aQshen Lea jve
    Mera mobile number [protected]
    And mera name gurpreet Singh aw
    +1 photos
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      K
      K1807
      from Bengaluru, Karnataka
      Apr 20, 2016
      Resolved
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      Resolved

      Address: Ranga Reddy, Andhra Pradesh, 500084

      1. No proper network coverage anywhere in India. If you are at the center of the city you will get full network. Slightly if you move away the network keeps fluctuating. You can't even have a proper uninterrupted 5-minute call.

      2. Recently, I applied for my mobile number relocation to Hyderabad on 8th April and still it is not done. I did not even get any information from the customer services that my sim will be blocked in this process. It's 13 days now since the portability application and my number and the sim both are blocked. Even when I tried to lodge a complaint online it says my number is invalid. Why the hell do you provide online services when for everything you have to visit their store.

      3. I have 2G Internet pack, this also doesn't work most of the time. Basically, it's just a trick to cheat the people and force them to use costlier packs. On top of that even when you have the 2G plan and you don't even use it, they charge you extra apart from the plan rate stating that you have exceeded your usage limit.

      People have enough problems and issues in their life. If would be of great help if you guys don't aggravate it by these non sense.
      Aug 28, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 20, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 20 April 2016.

      We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

      Look forward to receiving the required details at airtel.[protected]@airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Apr 24, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 20 April 2016.

      We were waiting to receive your contact details to enable us to address your concern.

      Since we have not heard back from you, we trust your issue has been resolved.

      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

      Regards
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com
      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd

      Airtel — Late payment charges waiver

      This is to inform you that my last month bill payment was little delayed bcoz I was out of town due to holi festival .There I could not make it due to some network issue
      Therefore wave off my late payment charges.i will be highly obliged yo you
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        M
        mbhar33
        from Lucknow, Uttar Pradesh
        Apr 20, 2016
        Resolved
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        Address: 600107

        I am facing a network issue from airtel. Call drops and when i try do calls or receive calls the voice cracks and drops for every 5 seconds. This happens from february 2016 in location koyembedu & padikuppam area at chennai. When i have raised a complaint to airtel, they say nothing can be done as of now problem may resolve in 24 hrs or 24days or 24months/years. They ask me to change the provider or my location. I am staying in heart of the chennai city and not in remote place.
        Aug 13, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 20, 2016
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 20 April 2016.

        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

        Look forward to receiving the required details at airtel.[protected]@airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Apr 24, 2016
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 20 April 2016.

        We were waiting to receive your contact details to enable us to address your concern.

        Since we have not heard back from you, we trust your issue has been resolved.

        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

        Regards
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com
        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          D
          Dipss0708
          Apr 20, 2016
          Resolved
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          Resolved

          After converting into prepaid connection got bills

          Address: Jaipur, Rajasthan, 302015
          Website: airtel.com

          Hi this is Deepika Sharma My No. is [protected], I converted my Postpaid number into Prepaid number, even after that from last 2-3 months I start receiving the bill of Rs. 34.76 . I dont understand how could this possible even i am not using my no. much, previously it was on Corporate plan with Hindustan Times, when i moved out i changed my connection. Presently I am out of India and when ever i visit India i use my no. and recently i operate...
          +2 photos
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          R
          Ranjith C
          Apr 19, 2016
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          Address: 606604

          I am C.Ranjithkumar from tiruvannamalai. i would like to inform that my airtel prepaid number [protected] is lost yesterday (18.04.2016). so please block my airtel prepaid number until i again get that number.
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            S
            Soniya Madaan
            from Mumbai, Maharashtra
            Apr 19, 2016
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400053
            Website: www.airtel.in

            Dear sir,
            That if i did't paid a bill "airtel will send me in jail" with my all friends where i called from [protected] this number... My all friends are getting call from this number [protected] by airtel..
            किसी को बदनाम करना, मानहानि का दवा कर सकती हु, जिस जिस को कॉल किया है वो सब गवाह है इस बात के की ाकिसे बदनाम किया जा रहा है,
            I never said i will not pay a bill but there was some emergency so i was stuck but that not mean airtel will do this work

            I have reported to police station & crime branch that someone is spreading fake news about me

            But now i came to know that is airtel..
            Aug 20, 2016
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 21, 2016
            Airtel Customer Care's response
            Dear Ms. Madaan,

            This is with reference to your post dated 19 April 2016.

            We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

            Look forward to receiving the required details at airtel.[protected]@airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 24, 2016
            Airtel Customer Care's response
            Dear Ms. Madaan,

            This is with reference to your post dated 19 April 2016.

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

            Regards
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com
            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd

            Airtel — Reversal of Rs.40/- mydala offer

            I recieved a message (Dial *422*33# to get a chance to win 7 lakhs worth of Gold, Laptop and free recharges. Hurry up limited offer!) when I subscribed my 40 rs balance deducted. When I tried to get offer and the coupon codes they provided was not working. so I want my balance back.

            My number is[protected]

            Vimal B Jain
            [protected]@gmail.com
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              D
              debasmita_gorai
              from Mumbai, Maharashtra
              Apr 19, 2016
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 400601

              Airtel fixed line (Broadband) no: [protected], account no: [protected], taken the connection as advanced rental plan for 6 month(26th july 2015 to 25th jan 2016). On 18th jan 2016, received mail and massage from airtel that my plan will be renewed on 26th jan 2016. Plan name: airtel-arp-ul (5+1) abhinandan 699 15gb (4mbps/512kbps) combo plan, amount rs 699 per 1 month. There is no where written that my combo plan will be changed to monthly plan and i need to contact customer care to retain my combo plan will change in monthly rental plan. Then airtel company is sending a monthly bill which they are not supposed to be without the concern of the customer. They should disconnect or call up to confirm the same.
              Is it not airtel company making a customer confused/fool to satisfy their own condition?
              I need to pay 3 months rental bill around rs.2500.

              I am feeling cheated and have not expected a company like airtel to do like this.
              Please accept this a complaint. Hoping best decision and suggestion.

              Thanks,
              Debasmita
              Mail id: [protected]@yahoo.Co.In
              Aug 11, 2016
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 20, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 19 April 2016.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com


              Regards
              Akanksha Singh
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              May 12, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 19 April 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              I have attached the screenshot of the mail which I have received.
              1. Is there anywhere written that my COMBO plan will be change to monthly plan???

              2. If my plan get renewed with combo plan then only I need to pay Rs.699*5=Rs.3495. Thats what a customer should understood from ur mail.

              3. Two month's bill (26th Jan to 25th March) I had received and surprised to see that my plan converted to monthly plan. When I contacted Airtel customer care, they have refused to take complaint. Is it justified?

              4. on the 3rd month, Airtel made my connection so slow that I have not tried to use it but waited to resolve the issue (though may be some issue in AIRTEL itself). Then also they are asking to pay the bill for the month of April. Is it justified?

              There is no justification from Airtel. Finally I have requested for Disconnection.

              Combo plan converted to monthly rentl plan without my concern 12/04/2016 - Comment #2362111 - Image #0
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                R
                Rajkumar@Cloud
                Apr 19, 2016
                Resolved
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                Resolved

                Address: 600092
                Website: airtel.in

                I have raised few questions on deactivation of my prepaid number, Nodal officers are giving reply which is irrelevant.
                Even though after communicating with Airtel Nodal officers, Again they are giving the same reply.

                When I enquired with 121, they are giving proper reply, Deactivated card can be obtained only in Airtel Head Office, Santhome But the Nodal officers will ask us to go ARC and apply which is not applicable.

                Nodal peoples and Appetite officers who are staying in Airtel have limited information and gives us foolish / Stupid answers.

                Don't get connected with Nodal / Appetite(Foolish / Stupid peoples), Instead call 121 and get your reply.

                When ever you get reply (EMAIL) from AIRTEL, you will see that in the last line mentioning that "Customer is more important", don't believe that. These are tricks to cheat the customers.

                I have faced this type of problem multiple time, so complaining and want the public to be more aware
                Aug 15, 2016
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Apr 20, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 19 April 2016.

                We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                Look forward to receiving the required details at airtel.[protected]@airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Apr 24, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 19 April 2016.

                We were waiting to receive your contact details to enable us to address your concern.

                Since we have not heard back from you, we trust your issue has been resolved.

                If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                Regards
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com
                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  S
                  sreejithsstvm
                  from Thiruvananthapuram, Kerala
                  Apr 19, 2016
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400703

                  I want to convert my airtel post paid connection to prepaid. I went today 19/04/2016 18.45hrs to aitel galley sector 17 vashi, navi mumbai, maharashtra 400705 and the executives not process my request. Mr sandeep(One of the executive) told me that system down and your request can't process at this time.I replyed that i will come tomorrow after 7.00 pm with all documents. He told that after 7 .00/pm they can't process the request.My suitable timing is that daily after 7.00pm because my office romind between 8.30am to 7 .00 pm.The gallery timing is up to 7.30 am that mentioned in the gallery door.
                  +1 photos
                  Aug 14, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 21, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 19 April 2016.

                  We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                  Look forward to receiving the required details at airtel.[protected]@airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Apr 24, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 19 April 2016.

                  We were waiting to receive your contact details to enable us to address your concern.

                  Since we have not heard back from you, we trust your issue has been resolved.

                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                  Regards
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com
                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    shritam
                    from Mumbai, Maharashtra
                    Apr 19, 2016
                    Resolved
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                    Resolved

                    Address: 411002
                    Website: www.airtel.in

                    Despite paying on time... Airtel is still harassing and asking for more money...

                    My relationship number is [protected].

                    September bill is of rs 968 paid amount is rs 970
                    October bill is of rs 2101.37 paid amount is rs 2100 (Attached cc statement)
                    November bill is of rs 1553.24 paid amount is rs 284+900+365= rs 1549 (Attached
                    Cc statement)
                    December bill is of rs 1625.31 paid amount is of rs 1625 (Attached cc statement)
                    January bill is of rs 1775.26 paid amount is of rs 430+190+900 (Attached cc
                    Statement)
                    February bill also paid on time of rs 1780 attached (Bank statement)
                    March bill of rs 1313 paid and confirmed by you...

                    Still april bills shows previous balance pending of rs 1057

                    Hope this works and they solve my issue

                    Regards,
                    Shritam
                    [protected]
                    Nov 12, 2016
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 20, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 19 April 2016.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com


                    Regards
                    Akanksha Singh
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      K
                      keshav@1987
                      Apr 19, 2016
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                      Address: Gurdaspur, Punjab, 143530
                      Website: www.airtel.in

                      I was complaining regarding no network in my area i can not call and can not use internet. For this i complained to airtel many a times they gave me false assurance and wasted my time.At last they were saying sorry sir we are unable to provide u the services. This is cheating with me i am mentally harassed i paid the bill also so lost of my money too.
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Arasu87
                        Apr 19, 2016
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 603103
                        Website: airtel.in

                        Since there is no feasibility for having a broadband connection in my area padur in chennai, I ve decided to buy an airtel 4g connection. When I requested, cust care made a promise like the connection will be activated within 4hrs. So, I ve bought the modem worth of 2k and a postpaid sim on 16th April. I ve submitted all the documents also address verification has been done properly. Till today 19apr, The connection is not activated. 121 is keeping on arranging address verification again and again. The person who sold the airtel 4g modem also not picking up the call. His contact details are Mani- [protected].
                        Aug 11, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 20, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 19 April 2016.

                        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                        Look forward to receiving the required details at airtel.[protected]@airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Apr 24, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 19 April 2016.

                        We were waiting to receive your contact details to enable us to address your concern.

                        Since we have not heard back from you, we trust your issue has been resolved.

                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                        Regards
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com
                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          R
                          Roshil Jain
                          from Mumbai, Maharashtra
                          Apr 19, 2016
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                          Date of incident = 09/04/2015
                          after discussion with toll free executive, i have recharged my 3g data of, 177/- rs, on my airtel no. [protected] but till today after complaining many times in company, did'nt recieve data pack.
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                            A
                            Arunarao
                            from Alampur, Telangana
                            Apr 19, 2016
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                            Address: Kurnool, Andhra Pradesh, 518003
                            Website: Airtel

                            My cell no is [protected] I am using this from last 10 years . Yesterday I have changed it to pre paid service by paying ₹1020. Clearing dues. Iwas given a new sim[protected] [protected] H1. I tried to activate this so many times but failed. Can I get a solution for this?
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                              D
                              dilip kunar
                              from Kolkata, West Bengal
                              Apr 19, 2016
                              Resolved
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                              Resolved

                              Address: 831017

                              I had purchased a 4g hot spot at kolkata in november15 with sim number [protected] with an assurance that it would work all over in india. I was relocated to jamshedpur in march16. The hot spot is not functioning at jamshedpur and i visited the airtel store at sakchi jamshedpur. I was told that this unit will not work here and i need to purchase another unit. I had raised a complaint ref 68781632. The response to the complaint by airtel is that as and when the network is upgraded the service will be revived. There is no mention of making use of the hot spot or providing an alternate as 3g services that is available here.
                              Aug 10, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 20, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 19 April 2016.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com


                              Regards
                              Akanksha Singh
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              May 12, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 19 April 2016.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                N
                                nitish021994
                                from Ludhiana, Punjab
                                Apr 24, 2016
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                                Address: Panipat, Haryana, 132104

                                Dear sir
                                My name nitish sharma from shimla gujran my mob no [protected] in without any any information service active chat and debit rs.36 plz refund my balance 36
                                Regards
                                Nitish sharma
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                                  J
                                  jhoolur
                                  from Noida, Uttar Pradesh
                                  Apr 19, 2016
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                                  Address: New Delhi, Delhi, 201012

                                  My name jitendra kumar tripathi my mobile no. [protected] airtel company is a frod company because my amt was deducted by my balance nd whn i talk to costumer care exicutive nd thn they talk to me rudly nd misbehave so am vry disapointed by service provinding by airtel
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                                    A
                                    asxasdhiuhdiwubcwei
                                    from Kolkata, West Bengal
                                    Apr 19, 2016
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka
                                    Website: airtel.in

                                    My Name is Anirban Bhattacharjee, Mobile No. - [protected]. I had recharged with Rs 441/- on 20.01.2016 via Airtel mobile app. I was given a 2G data pack and 90 days validity. The date of expiry was April 18, 2016. On April 18, 2016, 1.7GB data was residual in my account. On April 18, 2016, I recharged with Rs 175/- 2G data pack via Airtel App. Today on April 19, I am being intimated that residual amount is only 1GB - the amount recharged yesterday.

                                    MY 1.7GB DATA HAS BEEN WRONGLY CHEATED AWAY.

                                    I called the customer service - not surprisingly - the worst customer care service personnel available - to complain about the wrongdoing. I called at 10.49am, April 19, 2016. In turn I was given all misleading information & I could make out they were trying to put me in wrong shoes. I was very scornfully attended by a so called "Senior Executive" - Mr Pradip Kr Das - after I asked for a senior, because the Junior was equally untrained and unprofessional. I was told the following:

                                    1. First he told me I had wrongly recharged with a 2G pack, when the last one was a 3G pack - I told him that he should know more about his products - as both were 2G pack as seen on airtel.in.

                                    2. I had made a wrong recharge: I should have recharged with Rs 177 instead of 175 - which, when I said there was no such option on Airtel App, he said it could be done only via easy recharge from a vendor - so airtel.in is not a complete site - & hence we are not being told the true facts - hence this is cheating.

                                    In no communications that I received from airtel, was I informed of any hidden clauses.

                                    Please note I have been robbed 1.7GB, which is equal to at least Rs 250/-, if not more.
                                    Aug 12, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 20, 2016
                                    Airtel Customer Care's response
                                    Dear Mr. Bhattacharjee,

                                    This is with reference to your post dated 19 April 2016.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Akanksha Singh
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    May 12, 2016
                                    Airtel Customer Care's response
                                    Dear Mr. Bhattacharjee,

                                    This is with reference to your post dated 19 April 2016.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Thanks a ton. The issue has been sorted and I profusely thank the the authorities who made this possible.

                                    A simple step to solve grievances.

                                    I am happy and satisfied.

                                    Thanking the whole team again, and of course Airtel too for understanding the problem and solving it.

                                    regards

                                    Anirban Bhattacharjee
                                    [protected]
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                                      P
                                      Pruthijit Mohanty
                                      from Kolkata, West Bengal
                                      Apr 19, 2016
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                                      Address: Khordha, Odisha, 751019

                                      Dear paytm, please be noted on 16th april i paid for recharge of my mobile number airtel odisha [protected] for amount rs.149,
                                      Transaction receipt
                                      Order no: #[protected]
                                      Operator reference no: #[protected]
                                      Sat apr 16 2016
                                      However, the balance did not increase . Please investigate and notify me at [protected]@live.com
                                      Regards / pruthijit mohanty
                                      Airtel customer support has been notified about the posted complaint.
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