Airtel Complaints & Reviews

I have done my recharge of rs.398 successfully but it didn't reflected in my account

Mera name ASHUTOSH h m airtel payment bank she ujjvan small finance bank mai cash drop krta tha or mere pass jyada commission aa rha tha aisa airtel ka bolna h system folt ki wajha she or mere I'd she 5818rs caat liya gya 6 month she folt tha total mila k ak sath 5818rs caat liya galti system ki hai to jaise aaya Paisa waise lo 6 month ak sath kyu lega bat oo mna kr rha h or meri sailri she 5818 rs sailri m caat k de rha h meri sailri 10000 h

I have been levied a one time charge of 1657 on 5th August, there is no explanation on why am i charged that amount.

My relationship no.[protected]
My mobile no. [protected]

I have applied for new airtel braodband connection at my residence in varanasi and company promised me for the installation of the connection within 72 hours. But I have waited till 15 days and called to airtel costumer care many times approx. 10 times. They promised me for the same day on every call but connection is not installed yet.

In 15 days I have wasted my more than 3 hours to connect with them and talk to then.

Please look into the matter and set an example to them who is not working properly and issue my refund amount i.e. 2829.00 which I have already paid to airtel with Interest.

Respected Sir/Madame,

On 20/8/2021 I tried to recharge my mobile no. [protected] with Rs 598/- however it failed although the amount has been debited from my Union Bank account the details of two transactions are as follows: (PAYU-airtel13/k/Gurgaon/[protected] and BhartiAirtelLim/[protected]/[protected] One of them is a failed transaction. I recharged again on the same date through another option on your Airtel app with the same amount this time it was successful. The failed recharge SMS has been received however the money has not been credited into my account till date. Kindly do the needful at the earliest.

Thanking you

Siddhartha Sankar Das

Recharge success but not successful

I recharge from google pay for airtel num..i didnt recieve any recharge or it dosent reflect on my acc...bt airtel gave conformation about recharge is done of xyz amount...n this is the first thus is happening with me...i think its happening with all the airtel customers...i dnt want refund...i want my recharge done asap...
Thank u...

Sms send nahi ho raha hai please help me

Hi,
Today(3/9/2021) i recharged for 379 pack through Airtel Wallet app. Money got deducted from account but the pack was not activated. Hence waited for half n Hour still it was not activated.
So tried to recharge again, and recharge was successful.
Issue: How will i get my first recharge money back to my account.
Transaction ID:[protected]

Hi please help me suddenly my sim stop showing network, recharging every month, card is active i am in dubai now please help …mail me please

Sim is not working
Recharge is successful yet
How to and whom to contact ?

Request,
Sir iam a bgmi player.frome long time Iam ussing this sim But ping roblem in my bgmi so I hope that sir you will solve this issue

Thanks

Youre

Customer

This is totally irritating.i am going to change my connection, hopeless network .i missed many conferences just because of this AIRTEL ### ### notification.i tried many things to solve no it didnot.and i will also tell others to not get into this so called indias network .

go to hell airtel

My sim is not working most of the time tower is not showing when restart or switch the network its showing when idle time network tower symbol not showing i cannot get sms otp im currently in saudi arabia each and every month i recharge for hold the number i habve 7 days validity left without otp i cannot able to make banking transaction please solve this issue asap, thank you

My airtel duplicate sim is not active even after 24hours of love mg wait. I want this matter to resolve soon.

Hello,
I don't have any idea how to talk to customer care for Airtel, by mistakenly I recharged twice on my phone number. I was already having the recharge of 599 and I was recharging my another Airtel no.. I kindly request Airtel to refund back my money as that another recharge of 398Rs is of no use to me and that's totally a waste of money and that's a sort of trap from Airtel side, If a person is already Unlimited recharge they should have given the options to cancel that immediately.

Hello
I tried recharging my phone with airtel thanks app. The money Rs 548/- got debited but it shows that the recharge is not done. Account name- santosh kumar tripathy

I purchased Airtel Fiber connection on 14th of August and made the payment of 3500 (Ticket ID 92468692/Application # [protected]) on the same date. But after a week they informed me that, the installation is not possible due to the unavailability of connection in my area and a refund has been initiated which will take 5 business days. It's 1st of September and I didn't receive a single penny back and can't even reach them because they have cancelled the connection account number.

My broadband was scheduled for shifting on the 30th of August for which I had scheduled a booking on the 26th of August asking them repeatedly that it is o[censored]tmost importance that the connection be shifted by Sunday, the 30th. I was called by a representative saying the shifting will be done in 24hours but nobody followed up for three days after that call. I reached out to the customer care helpline several times only to be informed that my order has not been lodged with the backend team. it has been 4 days now and my work has been suffering tremendously because of no stable internet connection. I have been given no docket number, no POC or any scheduled date on which this will be done.

My internet landline number is [protected] with connection ID [protected]_kk

I made a request to shift my internet connection on 27th August 2021, I got confirmation from Airtel that the Engineer will be there to shift the connection the next day (28th Aug); but no signs of an engineer on that day. No replies on social media as well. No communication from Airtel for the next 2 days. On Monday, I made a call to Airtel Customer Care, they said that the connection request was not created! I asked them to re-create it anyway. An engineer came that day, fixed a new modem, and said he was unable to connect to the internet. He asked me to wait as it seems to have some problem in the backend. He comes back in the evening saying there was some problem and the shifting connection request was "deleted" somehow, they weren't able to approve; so he asked me to re-create the shifting connection request. I again re-created the request through customer care. The engineer came the next day (Tuesday), said he's trying to resolve the issue from the backend and the connection will be up in the next 2 hours, I waited, nothing from the engineer. The engineer stopped picking calls at this moment. So, I re-created a new shifting request (4th time!!!) and a new engineer was assigned! He came and re-installed the modem, fiddled for an hour, tried to connect, and said the same thing, "Backend issue. Your shifting request is not getting approved. It will be done in 20 minutes". Then again, the new engineer stopped picking calls and didn't respond back. I am promised that the issue will be resolved on 1st September 9.30 AM (as can be seen in the attached screenshot) but still no luck. It's 3.30 PM on Wednesday 1st September today, 5 days since I shifted, after 4 shifting requests, 3 customer care calls, 2 engineers changed, 5 times the engineer coming to look at the issue, and countless social media promises; the issue is not yet resolved and I am still waiting for the promises to be fulfilled.

I am Working from Home and the internet connection is a must! Will Airtel pay me for the days I am losing to work? Will they pay me if I get fired due to their inefficiency? Please fix the issue asap.