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Updated: Nov 11, 2025
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R
rajum3000
from Bengaluru, Karnataka
Oct 17, 2011
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Address: Bangalore, Karnataka

Airtel has charged one time charge in last monthly bill (two numbers that I own) and when complained, advised that they will provide details (Due date was Oct 10th, 2011). So far there is no communication and no clarity related to the charge.
Issue tracking number from Airtel : 39886677
My contact number : [protected]

Details of complaint(Last communication I sent to Airtel on Sep 30,2011)
[protected][protected][protected][protected][protected]-----
Hi,

I got the old statement (from last month) as well as this month's statement for
me to verify. Please find my explanation below.

Number : [protected] - Had a one time charge of 62.21 (in last month's bill -
Aug 2011) for the plan change done in the middle.. which carry forwarded any
outstanding amount from old account to new account.

Number : [protected] - Had a one time charge of 89.56 (in last month's bill -
Aug 2011) for the plan change done in the middle... which carry forwaded any
outstanding amount from old plan to new plan.

Now this month (sep bills)
[protected][protected]
Number : [protected] - you had again included a one time charge of Rs.17.98
stating that it is for outstanding amount from old account to new account ..
but there is not outstanding charge in my account and thus I must say that this
charge is not correct and should be reverted. (If you still feel there is
outstanding give me the break up of the charge)

Number : [protected] - you had again included a one time charge of Rs.42.47
stating that it is for outstanding amount from old account to new account ..
but there is not outstanding charge in my account and thus I must say that this
charge is not correct and should be reverted. (If you still feel there is
outstanding give me the break up of the charge)

I have been been writing to you back and forth too many times giving out all
the details I have and it is totally not acceptable that you say it is
outstanding from old to new, without providing evidence reg what is
outstanding.. and it is totally not acceptable to me..... you should give me
the details else I'll be registering complaint for the same.

Regards
Raju
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    pranaykohad
    from Delhi, Delhi
    Oct 17, 2011
    Resolved
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    Resolved

    Address: Nagpur, Maharashtra

    This is complaint regarding Airtel for not giving me SMS plan which the promise me to give. On 6th oct 2011 I decided to PORT my Airtel no into Idea. before porting Customer care call me and ask reason for same for which i said calling rates and sms rate are not affordable to me, therefor i am switching to idea. On that they offer me a plan in which any airtel ( local ) 10 paise/ mim calling , any other network ( local) 30 paise/min calling, STD 50 paise/min calling and 100 sms daily free. Out of which i didn`t yet receive 100 sms daily free. I made a complaint of same for 3 times and customer care said in next 48 hours problem will be solved. Uptill now no action has been taken 6 to 8 days gone. every time they say now i will forward a complaint and don't know what happen to that complaint. They say you will receive complaint no by sms nor that complaint no is received. Please help me regarding same and take necessary action against Airtel for making false promise and improper service.

    Thank You.
    Aug 13, 2020
    Complaint marked as Resolved 
    I am availing Airtel Prepaid service from past 8 months. Every month I face many sort of problems. Now from past 1 week, I'm unable to make any calls in a single shot. Also if some one tries to call me I'm unreachable or swtched off. I am calling the customer care fellows every day and they assure me that its a temporary problem and within 4 hours every thing will be allright. But still no action has been taken. Now whenever I call them , the bell rings and the call gets disconnected. The supervisor is also not picking up the phone. Some thing needs to be done against them as they are simply cheating the customers and nothing else.


    Thanks,

    Chinmaya
    Mob-[protected]
    I rechareged with 61 Rs. sms card of airtel that provided 610 sms free. for 2 days sms were goin free but from 3rd day they started deducting money @ 1 rs/sms from my prepaid bal. on contacting they didnt respond properly, fruther they automatically activated value-added services n started deducting money. many sms were sent requesting de-actvation of value added services n we recd. confirmation from airtel also, still they're deducting money from my a/c n taking no action. my complaint no is 97069.plz help me over the matter.
    i ve been using airtel card since 7 months .actually i owe airtel friends card, they provide happy hours for calling, ie cheaper rates at several hours, but i was totally cheated on this, number of times they deduted more the amt of money than usual than happy hours. And wat to say abt the hopeless & pathetic customer care which never helped me.today i called for atleast 10 times for grprs settings on mobile service but all of them severely disapointed me.so at last i m tired of this hopeless network.i least expected that they ld give me iht directions
    I am having the Airtel connection No. [protected]but it is regret to state here that the Services of Air Tel is so poor that whenever I try to call it connect & immediatly within 03 to 04 second it got automatically disconnected & the charges are leived /deducted immediatly i.e. only for connection & not for communication with the desire person. Hence, it is not understood to me when Air Tel is claiming that they are the largest private telecom service provider but the services are so poor. Know a days by giving attractive advertisment more & more connection are being issued but subsequently the services are not got expanded to that extended. Moreover, when I tried to contact local Air Tel Office by dialing 121, the sterio type messages are there & for which I had been charged which is not under stood.
    Hence, it is requested to concern to kindly take a note of this & do needful in this regard.
    HI,

    I have a post paid connection of Airtel with no; [protected], from past four I am following up with airtel to change my bill plan, every time they give an excuse, my query is not answered, i had escalated this issue to Airtel Seniors, but still the results are same, due to all this I have to Suffer heavy call Charges, Though had informed them that i am in roaming and this requirement is urgent. I have attached some of the airtel communication details for your reference
    mobile office is not activated on my sim
    no proper continious data links... and i v got irritated by dis service...... and when i cdid a complaint there ws no improvement

    AirTel — improper service

    I raised a complaint for my airtel broadband service on[protected], my land lain no is [protected] and the complaint no is 45805568 and 4551974. Regarding this I spoke with 8 customer care people and 2 nodal managers but still no technician has visited the place and the issue was not solved can you tell why it’s getting delayed after speaking with nodal managers.I don’t understand what you techteam is doing from past 2 weeks.

    If you customer care team and technical team is not able to check the issue and resolve the issue Remove the connection

    I never thought Airtel service will be like this and I never expect this type of worst service from Airtel

    If you are not able to resolve the issue remove the connection, I do not required such a worst service provider (Airtel) Service.

    Regards,
    kartheek D
    [protected]

    Airtel — Improper Value Added Service

    When I got a message for one year pack of hello tune with the recharge of Rs. 198 which is supposed to be activated in 48 hours as per they mentioned. After reading that message I recharged with Rs. 198 and immediately I got confirmation of recharged message on my number. But when I found that it was not activated even after 48 hours which was promised by provider, I called up customer care of Airtel and the person said it will take total 72 hours.
    It was still fine to go.
    But it is now more than 96 hours past and it is not activated.

    The main thing is I have ported my number from Vodafone to Airtel.
    If I would know that such thing can happen in Airtel, I WOULD "NEVER" HAVE CHOSEN "AIRTEL".

    Should I count it as my "mistake" that I ported from "VODAFONE TO AIRTEL" ??

    P.S. : If any of Airtel person is going to comment on this, please do not put any copy+paste comment, if you have anything in your hand to do than write it and then send it.
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    [Offline] Pranay Kohad to cccdel, webadmin, director

    show details 9:56 AM (4 minutes ago)

    Personal Details .

    Name Pranay J. Kohad

    Mobile No [protected]

    Location Nagpur

    Complaint No.1

    This is complaint regarding Airtel for not giving me SMS plan which the promise me to give. On 6th oct 2011 I decided to PORT my Airtel no into Idea. before porting Customer care call me and ask reason for same for which i said calling rates and sms rate are not affordable to me, therefor i am switching to idea. On that they offer me a plan in which any airtel ( local ) 10 paise/ mim calling , any other network ( local) 30 paise/min calling, STD 50 paise/min calling and 100 sms daily free. Out of which i didn`t yet receive 100 sms daily free. I made a complaint of same for 3 times and customer care said in next 48 hours problem will be solved. Uptill now no action has been taken 6 to 8 days gone. every time they say now i will forward a complaint and don't know what happen to that complaint. They say you will receive complaint no by sms nor that complaint no is received. Please help me regarding same and take necessary action against Airtel for making false promise and improper service.

    Complaint No. 2

    Sometimes without clicking on any link or replying to any sms few services on my no automatically get start. eg love combo etc. and charges get deduct from my account. These service start without any application unknowingly.

    Airtel — Complaint Against Airtel

    Personal Details .

    Name Pranay J. Kohad

    Mobile No [protected]

    Location Nagpur

    Complaint No.1

    This is complaint regarding Airtel for not giving me SMS plan which the promise me to give. On 6th oct 2011 I decided to PORT my Airtel no into Idea. before porting Customer care call me and ask reason for same for which i said calling rates and sms rate are not affordable to me, therefor i am switching to idea. On that they offer me a plan in which any airtel ( local ) 10 paise/ mim calling , any other network ( local) 30 paise/min calling, STD 50 paise/min calling and 100 sms daily free. Out of which i didn`t yet receive 100 sms daily free. I made a complaint of same for 3 times and customer care said in next 48 hours problem will be solved. Uptill now no action has been taken 6 to 8 days gone. every time they say now i will forward a complaint and don't know what happen to that complaint. They say you will receive complaint no by sms nor that complaint no is received. Please help me regarding same and take necessary action against Airtel for making false promise and improper service.

    Complaint No. 2

    Sometimes without clicking on any link or replying to any sms few services on my no automatically get start. eg love combo etc. and charges get deduct from my account. These service start without any application unknowingly.
    17.04.2012
    To
    The Customer Care,
    Airtel.

    Sir,
    Sub: Unfair deduction in my Airtel mobile no: [protected] – Seeking rectification – Reg.

    Sorry to inform you that Rs.220/- (approximately) has been deducted from my Mobile account (Airtel [protected]) on 15.04.2012.

    I had an account balance of around Rs.220/- on 15.04.2012 morning. Without a single usage this unfair deduction has been done.

    Kindly replenish my account balance and pave way to continue my airtel usage.


    Thank you,

    Yours sincerely,

    I. Joseph John Kennedy,
    Administrator / Correspondent,
    BMC Group of Schools,
    Tuticorin.
    This is complaint regarding Airtel for not giving me SMS plan which they promise me to give 100 sms daily free it is a renewable pack of Rs.64 which is cut from my main balance and now it is not working and i didn`t yet receive 100 sms daily free. I made a complaint of same for 3 times to customer care. Up till now no action has been taken. every time they say now i will forward a complaint and don't know what happen to that complaint. Please help me regarding same and take necessary action against Airtel for making false promise and improper service.
    Sir,
    I had got my airtel prepaid connection to postpaid on 16/Oct/2012. Today I.E 27/10/2012. My outgoing has been stopped. I've not been intimated/Alerted about the same. I am unable to contact the airtel customercare service also because of the same reason.
    Since, mobile is an important mode of communication. The loss here is the lack of proper service and the cost I've to bear for the breakage of communication. They should have had atleast courtesy to inform me.
    I request you to please look into the matter.
    Yours sincerely,
    Aman Khatri
    [protected]
    Namaste Mr.Khatri,

    This is to inform you that your concern listed on 27 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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      S
      s4u20006
      from Nashik, Maharashtra
      Oct 17, 2011
      Resolved
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      Resolved

      Address: Nashik, Maharashtra

      Hello sir ,
      I am really sorry to say but AIRTEL Customer Care Service is really Worst. Airtel is Unable to resolve the query in given time of 4 days.and after that also they are not ready to resolve complaint after 15 days from complaint launched.
      MY COMPLAINT REFERENCE NUMBER - CBNRA[protected]
      I am using airtel Campus sim card.When my cards validity was supposed to end on 3rd OCTOBER 2011.I did call Airtel Customer Care to Confirm regarding validity recharge for same previous scheme to continue with my number.Customer Care Executive Gave me WRONG INFORMATION regarding recharge i.e. Instead of 96 she told me to recharge of 41.WHICH CONVERTED MY CAMPUS PLAN OF 10 PAISE / MIN to 1RS / MIN.
      Thats really irritating and AIRTEL IS STILL NOT GIVING ME MY OLD PLAN BACK. CCE are DISCONNECTING MY CALLS..
      IF THIS COMPLAINTS ARE REALLY OBSERVED BY ANY PERSON OR COMPANY PERSON....PLEASE TAKE FOLLOWUP OF IT AND PLEASE HELP ME IN RESOLVING MY QUERY.

      My Mobile Number - [protected].
      MY COMPLAINT REFERENCE NUMBER - CBNRA[protected] .

      please REVERT BACK TO ME ON Email ID-: [protected]@yahoo.in
      Aug 13, 2020
      Complaint marked as Resolved 
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        D
        dabas
        from Pune, Maharashtra
        Oct 17, 2011
        Resolved
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        Resolved

        Address: West Tripura, Tripura

        Hi,

        Today I received message from AD 54321 like
        “Thanks for downloading MCPACK from Airtel. You have been charged Rs 15 ”.
        1. what is MCPACK ?
        2. what is this hidden charges
        please any one can tell me and I request to service provider (AIRTEL) please don’t do day time robbery from the customers like this.


        Regards,
        VIJAY
        EMAIL: [protected]@gmail.com..........ph.no. [protected] (tripura)
        Aug 13, 2020
        Complaint marked as Resolved 
        yes
        this is normal with airtel due to it i hate airtel we can say balance deduction is an very bad HBBIT of airtel
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          U
          uma999
          from Pune, Maharashtra
          Oct 17, 2011
          Resolved
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          Resolved

          Address: Andhra Pradesh

          http://www.airtel.in/partnerworld/feedback.htm


          Now


          Feed back form is also not working why you people using Airtel ....
          crappyyyyy occcccc.
          Dont encorage these type of bussinesses... as per Ghandhi says ...
          Customers rles the alll bussiness...

          Thanks& regards
          uma
          Aug 13, 2020
          Complaint marked as Resolved 
          I experienced the same from Airtel.Now i am planning to port out from Airtel
          Most of the links in Airtel will be having issues. I have seen this in both Airtel Internet Section & DTH section. I have to try minimum of 5 times to Recharge my DTH Account online and was never able to submit the Feedback even after trying for around 15 times.

          Airtel, please understand that you are not a Local website and this is not the standard for a Company like Airtel.
          Dear Friends,

          Please think before you were moving out of airtel.

          Unmatched network coverage, very good 3g internet speed is the strength of airtel.yes it is having lot of issues in cutomer care.

          but if you switch to anyother network provider only for cost, my advice is dont switch.

          if we getting something cheap, we cannot expect quality in that.Most of the network providers, apart from airtel and vodafone were not good.

          If you really want to swtich switch to vodafone. airtel and vodafone were always good.
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            R
            ramecc
            from Delhi, Delhi
            Oct 17, 2011
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            Address: Howrah, West Bengal

            Dear Sir,

            Please be inform to you I have ordered and paid on 13.10.2011 of Aitel DTH South Sports Packeges for Rs.1290 through the Link of http://connectindia.in/checkout.htm.They told me after debit card payment I will get connection with in 24 hours.But till now I am not getting any response from connectindia airtel dealer.So please I want to know my Airtel DTH connection status.I give below my detatils.

            Connect India Contact Person : Mr.Briji Mohan (mail Id.
            brij.[protected]@vriti-int​eractive.com)

            Product Id ; 8025
            Order No.4093097
            Customer Id.[protected].

            Thanks/Regards,
            P.Ramasubbu
            Howrah - 711109.
            Mobile No :[protected].
            I have booked the Airtel HD set top box... its 15 days and still ot is pending, whenever a call is given to the customer service a complain ref number is provided and nothing else is done. speak to the dealer thay r not aware of anything. Airtel dth servise is the mostg services i have ever come across... please donot take their services.

            soumabrata roy
            chandannagore
            hooghly
            der sir my airtel dth add pack to utra hd add please my id is no [protected]
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              T
              tcixps raipur
              from Mumbai, Maharashtra
              Oct 17, 2011
              Resolved
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              Resolved

              Address: Raipur, Chhattisgarh

              Dear Sir/Mam


              We are from TCIXPS Raipur had Complained on Dt:14/10/2011 to Airtel Customer Care having complained no-5656522
              for Broadband not working (Connection Fix line No[protected] But till time Today 17/10/2011 No any Solution . We have done So many Phone
              Calls to Airtel Customer Care for Rectification but always they says within Two hrs Problem will be Rectify . Our totally works Depends on Internet
              and we are faceing problem in our daily business works and we have no any answer to Reply our Management .

              So we are very very Tired to Solve this Problem, So we humbly Request you to help for Solve this Problem .


              Regards
              for TCIXPS
              Raipur
              Aug 13, 2020
              Complaint marked as Resolved 

              Airtel / Broadband — without referring change the plan

              You have changed our plan without any information.You had a conversation with my younger daughter who is 14 yrs old,and hardly knows any thing related to plans.if you want to talk something regarding the plans please directly talk to me TULSI AHUJA.and i request you to change my plan from 599/- to 399/- and make correction in the bill (bill no[protected].as soon as possible.please take a better action....
              name -tulsi ahuja
              accont no.[protected]
              phone no.-[protected]
              email id-nishi.[protected]@gmail.com
              date -15/06/2011
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                S
                Sukhananda Shetty
                from Bengaluru, Karnataka
                Oct 17, 2011
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                Address: Karnataka

                Respected Sir/Madam,

                Complaint: Other network provider numbers (except airtel number) are not able to call to my number [protected], calls getting drops “Disconnecting”. But the airtel numbers people can do call to my number [protected]. I can do the outgoing calls to any network operator from my number ([protected]). I can send and receive SMS from any network operator.

                Excise: I have done this excise.
                1. Changed the handsets and choosing network selection
                2. Changed the SIM

                Duration of problem: 28th September 2011(from 1st day activation of this number [protected])
                Model of handset(s) : I have tried with both Nokia 2600C and Nokia C2
                Error message : Other people(Other than Airtel users), while calling to my number [protected], their calls get drops “Dissconnecting”

                Sample numbers via which you are not able to receive incoming calls: [protected], [protected] and [protected], [protected], [protected], [protected] and etc.

                I have given my complaints to Airtel people several times, but without resolving problem and my concern, they are closing my complaint request.

                Service Request numbers: 39857557, 40112032 and 39878710

                Kindly request you to raise SIR (Special Investigation Report) and send one technical executive to my palace & rectify the problem.

                Otherwise organize to meeting with technical team; I will directly meet at their place.

                I Request you to take high priority and do the needful as soon as possible.

                Thanks & Regards,
                Sukhananda Shetty
                [protected]
                check my incoming & out going call detail [protected] from jan 2012 to jul 2012
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                  V
                  vinod7
                  from New Delhi, Delhi
                  Oct 17, 2011
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                  Address: Patiala, Punjab

                  after contacting customer care many times my internet connectivty on my c5 nokia is not working and on others mobile handsets its working, so also i checked my phone modem ,its working on other operators ,so i m frustrated from the service customer care help from 4 days,if any one wana query from me then contact me @[protected], my name is jagwinder singh.
                  I am using Airtel Internet connection (Rs. 15/ per day) in BNK Mandal, near Srikalahasti (A.P). I am getting full signal also.

                  But The connection speed is too slow to download anything.

                  Please let me know how can I increase my speed.

                  Airtel customer care rep tells that they are providing the speed of 40Kbps. But I am getting only 1 - 2 Kbps.

                  Sudhi
                  Sir,
                  MY No is [protected]
                  I am an employ and always for my work i will be in roming so for that i had taken a connection of airtel for my internet Browsing Through gprs(MO) But now i am in Banglore and i had reacharge my phone for continuation of MO office in phone with genaral reacher for West Bengal people actully every month of before 14th i used to reacher my Phone from retailers through Easy-Reacharge in karnataka and enjoying my MO office but when i reacherge in karnataka then after 14th of Sept 2008 i was not able to use my internet connection. As they have given me the confirmation message that ur moblie reacharge is completed with talk time Rs 0.000. MRP Rs 498. Trans ID 6494464 (Rs 498 is the amount for the kolcutta Mo Office user)

                  AirTel — my internet is very slow then what will do please tell me reason

                  i have in airtel brad band connection but not working plz urgently solove the problem
                  I am not using Airtel Live or GPRS but still from my Balance Rs 10 gets deducted and a message comes to me from 64611010 stating...Thanks for using (subscription, Text based services) subscription service on Airtel WAP. You 've been charged Rs 10.

                  Please Unsubscribe my mobile number [protected]
                  Respected Sir/Madam.

                  I had used internet services from my mobile on 4th may2009 and the money should be deduct 25.00 but it was deducted 172.00
                  I have asked this reason several times to the custome care number, but i
                  didn't got any fruitfull result. So please check it and take it as a complain.

                  Thank You.
                  Neeraj Kumar
                  [protected]
                  I subscribed for AIRTEL internet but everytime i try to download it says suscribe packet data. Pls guide me
                  Today I browsed www.imd.gov.in webside, without opening the satellite photo, AIRTEL people charged 9.30 rupees. Normally only 3.30 RS used to get charged for the same. I don't why today they charged 9.30 rupees. I phoned to AIRTEl 12118 but they could't give proper reply. Please take necessary action on this .
                  Dear sir ,
                  I m fulley satisfied with AIRTEL service ,Since last 5 years our family members are using airtel connection ( mobile ).we are also very much impressed upon this AIRTEL .
                  My home is in sunakera,banpur,khurda,752031 .so i want to internet connection for my home computer , now suggest me how can i get facility from airtel and wjo will help m , i want to know also about AIRTEL internet planning .I had gone through one website for AIRTEL BROADNBAND .but in that website orissa state is not available . now help me
                  expecting a quick reply from you
                  Thanks
                  Deepak Kumar basti ,
                  samir Basti
                  Dear Sir,
                  This is to inform you i am a liable customer of Airtel My no. is [protected] and Airtel has also given me Promt Service So, please i want one more service from your side that is of INTERNET CONNECTION to be Started on my No. and please let me know or please inform me about when it will get started on my no. Please kindly look after this and give me a Quick Service that i am always getting from Airtel.


                  Regards,

                  Pramod Avinashe
                  I am a user of Airtel Wi-fi (broadband connection). I am unable to access my hotmail account.
                  While Google, Facebook and all other sites are easily accessible, hotmail remains out of bounds.
                  Please rectify this problem immediately. I believe it has got to do with some configuration issue
                  at your end.


                  Raju Santhanam
                  Sir,
                  Company representative had collected fees for internet connection on 21/7/2010. Till now there is no internet connection. i requested company to refund after waiting for about two moths since in mean while i took internet connection from other service provider. Company has still not refunded my money. I kindly request you to take strict action against such companies. Kindly do the needful.
                  Thanking You,
                  Jaladhi Rahul Vakhariya
                  1601,Tower 6, Rustomjee Ozone,
                  Goregaon Mulund Link Rd.,
                  Behind Goregaon Telephone Exchange,
                  Goregaon West, Mumbai 62
                  Hi,

                  This is to inform you that one of the Airtel representative collected the document and 500 Rs for internet connect on 26th Nov with application no as 187548, but till now there is no response.Please check it at the earliest.

                  Regards
                  Ravish Gupta
                  [protected]
                  Bangalore
                  I disconnect the internet connection on 3/11/2010 and no one told me that it will tke 30 days to request get processed and i spoke to a lady 5days back and 2 days back and still she didnt gve me any responce i ask for supervisor on call and she hung up my phone and i spoke to a lady called manju and she told me need to write complaint and i want my late fee and extra rental to be removed from my bill as if i got my bill from 23 oct-22nov and which is really discusting and she told me it whould be done if you will write complaint.please help me with this it whould be great help.
                  we are getting slow internet speed
                  i am using Nokia c3 handset from last 3 months & there was a special offer with that handset that if i insert airtel sim in that handset than internet connection is free for 6 months...
                  i purchased my mobile on 11 november 2010..
                  i received the message from airtel that your interenet connection has been activated soo i used internet for almost 2 months (e.g november & december) bt whn january started my FREE internet connection is nt working i do not why ??
                  i did not received any message from airtel..
                  i called to customer care numbers for almost 100 times but they are not reverting me with proper information...
                  PLEASE HELP ME AS SOON AS POSSIBLE...
                  WAITING FOR YOUR REPLY..
                  My mobile internet was disconected and please call me for upadte the same.
                  INTERNET NOT WORKING . I AM USING W-LAN ON MY COMPUTER (IT'S INSTALLED PROPERLY ) . COMPUTER CONNECTS TO MODEM BUT NO FURTHER CONNECTION IS ESTABLISHED .
                  [protected]R)
                  sir,
                  i paid airtel to 500 rs for internet connection but they not provide me connection.
                  i called 100 times to airtel but they not refund my money or not provide connection.
                  i paid money before 1month and 1 week ago.
                  so,pls do something so i will take connection from other service provider.



                  my name: vinamra pradeep
                  [protected]
                  dear sir

                  we have complent so many t6ime but still my problem as it is. we have tolk to nodal officer tow time and he ansuer me but we have still sufferinf . my phone no [protected] [for inter net ] we have contec to applied officer but we have pass through long information system after information p[hon disconect .

                  i request we have complent sice 28th july 2011 but problem not solved . my every complent my acoount shows that my complent solved but no body who ask me wether problem is solved and not .

                  so kindly close my internet connection and phone . and during this time we will not pay any pament .

                  thanks
                  archna
                  [protected]
                  ac no 16296540
                  pl. provide the details of out going calls and internet useage details in respect of the the airtel landline no. 4059374 for the previous two mnths to [protected]@yahoo.co.in
                  Recently I shifted from Kerala to Chennai and I had taken Internet connection from Airtel using airtel dongle with unlimited monthly plan.My internet services got suspended saying that they could not verify my address.I had submitted my rental contract as address proof.Later after making several calls to the customer care and sending several mails too,they said the problem can be solved if I go to the Airtel Relationship Centre (Kodambakkam) from where I had taken the postpaid sim for internet.I went there and they gave me a new sim card and said address verification for the same would be done in 2 days.Once again I submitted my rental contract copy,ID proof and alternate contact number.Also I dropped a cheque of Rs 855.20 at their drop box there for my first sim bill (which I hardly used for 10 days).From the next day onwards I called those people asking to come for verification,almost a week I continuously called them and then they were telling that somebody came came for verification the next day after I took the new sim and again my address verification was negative.When I asked why nobody called me before coming,they said my number was not in use (I am still using the same number).Second time,they again suspended my internet connection.Again they are asking to visit their office and submit address proof and ID card,which I had already submitted twice.Also I got a mail from Airtel saying that I did not pay my first sim bill.I called them saying the details of my cheque (cheque number and date).They seem to have lost my cheque.I have never seen such irresponsible customer care in my life.Now I don't have internet connection at home,and they keep sending me bills without resuming my net connection.For the sim they have already suspended,they are giving some additional charges.Also when I called the nodal officer,Tamil Nadu for help,he gave me address of Airtel office which was not working.Altogether,I should say Customer care people are very bad here and do not take care of the customer at all,and cause a lot of inconvenience too.I had to spare my time and money unnecessarily twice to visit Airtel Office for getting my internet connection back,which they hav'nt done inspite of all calls,mails and visits yet.All I get is some bills to the same address which they say cannot be verified.
                  sir am Monikanta bera from sonakhali, daspur, paschim medinipur
                  mobile number [protected] port reliance to airtel for better internet service on oct 2011, when local dristributor anjali rnterprise(swarup maji) promissed me for better internet but after port the connection going slow, so when i complan to coustomer care they cannot help me and local dristributor avoid me for this problem so, i decide to port the number to reliance but they can not take the problem seriusly so what can i do ?

                  mobile [protected]
                  internet connection too slow
                  local retails and dristributor avoid it
                  I applied for broadband on 28 november.after making complain a executive visited us to collect documents.after 10 days there are no signs of connection .they provided me 4 complain numbers but no action has been taken.even there manager are not helping me out of this.
                  munmun
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                    A
                    anil kaura
                    from Ernakulam, Kerala
                    Oct 17, 2011
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu

                    Good Afternoon,

                    This is Anil Kaura, this is my 2nd compliant against Airtel Broadband services. This compliant is regarding my Airtel Broadband Modem which is not working from the past one month.

                    Now after completing a year my 'Broadband Modem' is not working. I have asked Airtel to proving me a ‘new modem’ or ‘Cancellation’ of connection. It seems that Airtel's rule is not to provide alternate modem at free of cost. It may be good strategy for Airtel to earn an income. But, in today's competitive scenario, I'm getting a better connection (wireless data card) which has a speed of 301mbps and at good cost.

                    I made several calls for cancellation of connection. The details of such specified below;

                    On 19th September, Reference No – 4335858, cancellations of services of Airtel Broadband to Mr. Rajesh (Customer Service Executive).
                    On 20th September I have received a call from Ms. Deepa (Backend Team member – Airtel Broadband Services) she said Airtel is ready to provide me an alternate modem.
                    Then I made following call for cancellation and also received few calls from Airtel for alternate modem.

                    On September 26th - Spoke to Ms. Vijay Lakshmi
                    On September 28th - Spoke to Mr. Shankar
                    On October 1st - Spoke to Mr. Nagendra
                    On October 5th - Spoke to Ms. Anu Chandralaga
                    On October 7th - I don't remember the name
                    On October 8th - Spoke to Ms. Sujitha
                    On October 13th - Spoke to Mr. Pavithran & Mani Shankar
                    On October 14th - Spoke to Mr. Jaya Kumar & Mr. Samuel
                    On October 17th - Spoke to Ms. Subha & Mr. Kapil

                    Please tell me how many more calls I need to make to disconnect Airtel Broadband and services. The connection is not working from one month starting from 17th September till now. Despite this, if I have been forced to pay any Bills, then, I have to take some serious steps against Airtel. I may have to sue Airtel for this inconvenience provided to me. All the executives of Airtel say that the process of disconnecting the connection is 7 days. Then why is it taking more than one month now?

                    Regards,
                    Anil Kaura
                    [protected]

                    Airtel Broadband Account No: 15861170
                    Airtel Landline No:[protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I request Airtel officials to take necessary positive action against the above posted comment.

                    Anil Kaura
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                      P
                      Param Designer
                      from Delhi, Delhi
                      Oct 17, 2011
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                      Address: Chandigarh

                      Hi I am Paramjeet Singh. My no is [protected].I am using airtel.But the big fat free store service is activated in my mobile from last month although I am not requested for it. When I contacted with customer care they are also doing nothing for this case. I want to deactivate this service because it cut my balance.So kindly solve this problem quickly.
                      i am the customer of your Airtel DTH & my ID No is [protected]. i am in the scheme of Super South Special for paying Rs.120/- per month. But in a month it is enough times message from Airtel "free viewing period for your airtel digital TV & it will expire another one or two days please recharge".

                      i am requesting you if any more channels in my ID, kindly cancel except Super south special channels.

                      Thanks & Regards,

                      shobha
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                        B
                        b.p.sahu
                        from Bengaluru, Karnataka
                        Oct 17, 2011
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                        Address: Bangalore, Karnataka

                        Despite recharging my bangalore airtel prepaid mobile no. [protected] by Rs.18/- to avail free per day admissible local/national sms for a month, as per tariff chart of airtel supplied to recharge shop vendors, my prepaid a/c balance has been deducted for each of my smses sent. Itz nothing but clearcut cheating. Airtel must recredit my deducted amount forthwith otherwise I would prefer discontnuing my this no. -- b.p.sahu,bonafide customer, bangalore.
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                          R
                          Raghav Singhal
                          from Noida, Uttar Pradesh
                          Oct 16, 2011
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                          Address: Ghaziabad, Uttar Pradesh

                          I raghav singhal
                          Existing customer of airtel since last 5 years
                          Is very dissatisfied with the service
                          My no has beein barred without my permission from 10:00 pm 16th oct 2011
                          Wthout any such request to the network company sent by me
                          I am unable to make international calls at the required time
                          And everything has come up at halt
                          Even complaint to airtel
                          The company has not taken any corrective action to rectify it
                          There systems are upgrading
                          N have asked me to wait till tomorow morning 10:00 am
                          I find this really annoying
                          N seek for the solution for the same
                          Assuring best cooperations all the time
                          Raghav Singhal
                          [protected]
                          My request refrence no. was : COGCL[protected]
                          Dear sir

                          sir plz my mobile number change Idea to Airte

                          This is to inform you that I have applied for mobile no portability from Idea to Airtel. My mobile number is [protected] of Idea and the Unique Porting ID is AY465481.
                          I have tried to contact Idea but they are giving no proper reply though it is already more than 10 days after getting Unique Porting ID and submitting the required documents to Airtel office.
                          Recevide message
                          (5910 Your request for porting the [protected] to Airtel has been received ) Received date 23/01/2012
                          (1901 Request for porting ypu mobile number to airtel has been received and you application is in process.)
                          Received date 23/01/2012


                          Please inform me what is the status.



                          thank's

                          Bhagwan Singh
                          Mob. [protected]
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                            chintamani.avinash
                            from Nashik, Maharashtra
                            Oct 16, 2011
                            Resolved
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                            Resolved

                            Address: Maharashtra

                            Hello,
                            I have been submitted requested for mobile number portability alongwith proper documents since two weak but after having so much communications with airtel, finally they told me that call reduction facility is activated on my mobile. Therefore it is not possible for us to port you out. They are not deactivating this facility through customer care and IVR SMSs. This is my fourth attempt of portability. My cell number is [protected].
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Airtel Mobile Services — AirTel not allowing portability

                            Am holding AirTel mobile number [protected] and am wanting to switch to Vodafone with the number portability. Inspite of my best efforts .. and after taking adequate time .. have recd a SMS from vodafone ( not able to contact anyone from Airtel now ) saying Airteil has REFUSED porting request ( AY972887 dated Feb 14th ) with the reason - 'there are subsisting contractual obligation ... ' . Now what does that mean ?? Why cant somebody from Airtel visit me ? At least talk to me first ? Any why date of Feb 14th, when I had applied for it long time back ?? Satish Soni
                            Hi,

                            I have sent a port out request through MNP and filled out the form at Tata Docomo.

                            Today I received a call from Airtel that they will make my calls as follows as an offer to stay with Airtel:

                            Airtel to Airtel = 10 paisa per min
                            Airtel to others = 30 paisa per min
                            STD = 40 paisa per min

                            However, when i called a local Airtel number my call costs were higher as usual.

                            Being fadeup, I called your Customer Service and they were rude to me and every time I asked for their seniors they hung up after sometimes.

                            Have I made a mistake by canceling the port out request? The people who assured me about the offer called from a number which don't have any incoming facility and the number of times i tried i failed.

                            Is this the way you find suitable to hold your customers by making fake promises?

                            Regards,
                            Sudipto Das
                            They called from the number [protected] about the fake offer and the customer service executive who hung up the phone was Sourav Sharma
                            The call from [protected] clearly stated that they are providing me the offer for 2 months and it will automatically get renewed every 2 months free of charge. Why you people cheat us like this?

                            Do you think that you can keep your valuable customers by making fake promises?

                            Airtel-Prepaid — portability

                            I have been costomer of airtel for three years and i m giving complaint on them The reason is

                            1.Without providing any service and information taking service charges
                            2.There is no proper responce for the issue
                            3.They haven't give me any kind of offers till now.

                            Becouse of above given issue i applied for portablity and they rejected my portablity.

                            Airtel Mobile Service — Airtel Not allowing me for Porting

                            I've been a customer for the past 6 years with Airtel. I've always expressed my concern for their incapabilities. Now I requested for porting from Airtel. This happened on 14th March,2011. Till date those people are giving a call to get the feedback about their service and this is basically a process to retain me in their network. I rejected their offer. They are playing with me for the past 15 days by rejecting my application citing nuisance reasons.
                            I'd request you to sort out this issue and allow me for porting.
                            Hi Saashy,

                            I perfectly agree with you. Even my case is exactly same. I had successfully ported out of Reliance without any problem. They had just called me once or twice in order to ask me the reason. After finding valid reason they had accepted my request. But, this Airtel is just not ready to accept it.

                            I do not understand, if Government of India had made a rule to accept the request within 7 working days, then why they are not just obaying it?

                            How can they say, they can't do it. Are there no rules for them or was it our mistake to take Airtel connection in the past?

                            Regards.
                            my number is [protected]. Let me see what result I'm getting!
                            sir i m using airtel for past 2 years...i love tis network very much..but for te past 1 month rs 1 going for local call...please reduce rate r its not posible to use tis network...
                            i want to change network to docomo

                            Airtel — POOR SERVICE NOT ALLOWING ME FOR PORTABILITY

                            I am not happy with the services of Bharti Airtel Prepaid want to convert in Vodafone.
                            But they are neither allowing me nor getting any replies from them.
                            I am trying to call customer care so many times first not able to contact, if get connected no one able to help me.

                            I am realy frustrated with all this.

                            My cell No : [protected].
                            Name : Hardik Nagar

                            Kindly help me to resolve this problem. I want to convert into some other better service provider.
                            Kindly call me again. Unavailabilty was due to network problem in Mumbai.
                            it is done now.

                            Airtel — NOT ALLOWING PORTABILITY TO VODAFONE

                            Sir,

                            I am Sakthivel.N from maduranthakam, my mobile number is 91-[protected]. I would like to change mobile service provider (Portability) AIRTEL TO VODAFONE, but airtel network is not allowing to change to vodafone technically they are not supporting. Most of the time I contact to the customer care there is no option to change the portability, and computerised voice says that try again.. try again.. and it says "INVALID PORTIN NUMBER". I request you to intervene and solve the issue immediate basis.
                            Plz nanu Vodafone ninda airtel network ge bandirudu but [protected] e number but costumear ge call ogtha Ella matu msg yaude number ge SMS send agtha Ella Plz help me
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                              M
                              Murugan_Kasirajan
                              from Delhi, Delhi
                              Oct 16, 2011
                              Resolved
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                              Resolved

                              Address: Thoothukudi, Tamil Nadu

                              Dear Airtel Service Team,

                              Hi, I am Murugan Kasirajan from Kadambur, Tuticorin District having prepaid connection No.[protected] bought from Raju Cell Zone, Coimbatore. today I lost my mobile, i want to request the Airtel team to please BLOCK the Sim card.
                              Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). If any further process is there to issue the duplicate Sim card, pl. let me know.

                              Thanks & Best Regards,
                              Murugan Kasirajan
                              Mobile No.[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              AirTel — Lost SIM - PREPAID

                              On 15.6.10 Complained and applied for New SIM for the lost Mobile No. [protected] at AIRTEL Customer Relationship Centre at Road No. 12, Banjara Hills, Hyderabad. I was assured to get activation in 48' Hours, ie., by 17.6.10 at 1.30pm. Now the time is 4.51pm. It is painful to note that till this second I have not received Activation. Kindly help me in this regard.

                              AirTel — Lost prepaid sim

                              My Airtel prepaid sim no. [protected] (of Bangalore, Karnataka) is lost, so kindly block it with immediate effect. Thanks.
                              Please do the needful
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                                C
                                chinmoy1977
                                from Delhi, Delhi
                                Oct 16, 2011
                                Resolved
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                                Resolved

                                Address: North 24 Parganas, West Bengal

                                I had a BSNL mobile post paid connection. suddenly i got a phone call from some airtel agent that they are offering 10% discount if i come to airtel through MNP. since i was not happy with BSNL service i decided to change to airtel. i submitted all papers to them. But suddenly on 13th oct 2011 (approx after 15 days) i found all my outgoing is suspended. I contacted 121, they told they can not do anything and to contact that airtel agent. I called them 2/3 times. They again wanted my PAN card xerox. I sent on the same day via email at around 4 pm. Next day, i went to the customer care at around 11 am , they called here and there and told me that my phone will be active by 3 pm. after 3 pm i again called up that agent and they told my phone will be active by night. today on 16th night also , my phone is in the same condition.
                                I understand that people are worthless because management is weak,no punishment for for harassing the customer. few information about those airtel agents -email- dlc.[protected]@gmail.com/ phone- [protected]./ nilanjan bose- .

                                now i have changed my no. so, it does not really matter wheather you restore my no or not. I have decided to go to consumer court. so, we will meet soon.
                                best of luck
                                Dr. Chinmoy Roy
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  V
                                  VISWANATH1995
                                  from Pune, Maharashtra
                                  Oct 16, 2011
                                  Resolved
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                                  Resolved

                                  Address: Visakhapatnam, Andhra Pradesh

                                  DEAR RAKESH,
                                  RECENTLY A COMPLAINT WAS RAISED BY ME ON ''THE BIG FAT FREE STORE'' ON 02 OCT WHICH U SAID IT WAS RESOLVED....... FOR UR KIND NOTICE I WOULD LIKE TO INFORM U THAT THE PROBLEM IS NOT SOLVED AND THAT STUPID SERVICE IS STILL DEDUCTING MY MONEY......... PLZ DEACTIVATE THE SERVICE ON MY MOBILE NUMBER [protected] BECAUSE I ALMOST LOST 100 RUPEES FROM THE DAY IT WAS ACTIVATED AND IM UNHAPPY WITH THE CUSTOMER SERVICE...............
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Do they even log a complain when u call !! As per to the docket no given if repeated once called for the followup its said sry sir the no is not valid !! This means this is one more change where airtel gets its place which complaint to register & not to !!! The call made & time consumed to register does not keep a value !!!

                                  My no [protected] here no this no my alls given to helpline no connects kept no hold gets disconnect. Complaint no given is not valid !!! It's airtel where a customers helpline no which decides as per to his convenience in middle of a call which has a problem to disconnect !!

                                  My question is why do u have such uneducated staffs to attend calls which also when called over kid voice promt after the collections of English key they response in Hindi & don't get along in English !!


                                  Improve its a shame to say that at this stage where BHarti AIrtel where is standing is doing this cheap tricks to get its income !!
                                  My no [protected] just one question is there a end to it !! The list of complaints online over the calls & in written to bharti airtel by customers !!! Is this not a shame even after reaching to a stand at this stage you use such cheap tricks !!

                                  Balance deduction !!!
                                  Unwanted calls
                                  Promotional calls
                                  Sms packs which don't work!!
                                  Games deduction !
                                  Etc ...!!!

                                  Bharti airtel their directors & board members are you not aware with this all !!! Get a end !! Give the freedom to live in peace !!! By just not giving false promises & good advertisement but my bring a change in your working system & staffs !!
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                                    U
                                    uditar
                                    from Chandigarh, Chandigarh
                                    Oct 16, 2011
                                    Resolved
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                                    Resolved

                                    Address: Uttar Pradesh

                                    sir
                                    my number [protected]
                                    sir i had lost my mobile on the way journey on 3 oct 2011 morning. so for that i had lodge complaint to customer care at 11.15 am to lock the
                                    sim and they assured me to lock the sim within an hour of no outgoing and incoming at that time i had 200+ balance. because of good network and urgency in my job i had decided to continued with same no by purchasing duplicate sim at your customer outlet. but at 9 oct after my duplicate
                                    sim activation i had checked my balance their is only a Rs10 in my account. so for i had talked to your customer care they told me that you had
                                    set a hello tunes service for 165days on 3 oct 20ll at 2.45 pm. so for that i want to know this how come it possible if i had called for sim lock at the same day then how they set hello tunes service without my permission. your customer executive had done fraud with my account balance.
                                    so i want my balance back.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir,

                                    Repeated requests to your No. [protected] and fruitfull action thereto. Your executives being cut Rs. 30/- for deduction of SUBSCRIPTION TO NAUGHTY JOKES. Yesterday my balance was Rs. 23/- something and they deduct Rs. 20/- for the same subscription to informing me that it is for 20 days subscription. What is this ? When I already deactivated my all activations by activated by your service executives through giving the request to No. [protected] (i.e. Miss_____) than why your customer services executives being deducted the same. I totally FAD UP with this work done by your executives. SHOULD I CLOSE YOUR SERVICE FROM MY NUMBER AND TRANSFER TO ANOTHER COMPANY. MY NUMBER IS mob. [protected] REPEAT [protected]. Looking for favour. Thanks you. GURDIP SINGH, S/O LATE S. HARBANS SINGH, MANSOORWAL DONA, KAPURTHALA, PUNJAB
                                    contact me [protected]
                                    daily 1Rs kyu charged karteho
                                    we also have the same complain regarding about hello tunes which they activated earlier and deduct 30 rs why should not inform us regarding this service which we don't want and not activated.
                                    Call 121, nodal officer and appellete officer regarding this.

                                    Airtel works only after you use abusive lagnuage as its in their nature now...You can also mail to all india appllete desk to get your resolution.

                                    Actually Airtel is now more than a begger. Also post all your complaints in facebook and also share with your friends not to use airtel.

                                    appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@airtel.in, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com
                                    sir i have recharge with 147 for using unlimited internet but inspite of this there was deduction in my balance whenever i used the internet i aslo complaint about this than receive a call from airtel ofice that they will refund my balance but didnot and today aslo deduct my balance due to isd call but i have received message that on recharge of 42 all isd calls upto 300 minutes will charge at the rate of 1paisa per second so please refund my balance
                                    in my number the company charge in one call extra 2paise for every call.so refund my balance
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                                      S
                                      SBI NADIAD
                                      from Nagpur, Maharashtra
                                      Oct 16, 2011
                                      Resolved
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                                      Resolved

                                      Address: Vadodara, Gujarat

                                      Airtel Customer Care Centre, Race course, Baroda not giving acknowledgement of my application duly signed by Airtel Customer Care Persons.
                                      Not having any written/printed Board in Office of Airtel controller's office and phone no.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Mr Rashid Pathan who is rough in speaking with the customers. I am a Branch Manager of State Bank of India, NRI Branch, Nadiad. I will inform about this to my controllers as we have a CUG NOS.for all the officers of State Bank of India.
                                      i want to complain against airtel baroda b cos unnecessary they r sending massage and active massage from it self and deduct money without asking customer. i all ready send massage as per air tel customer given no "DO NOT DISTURB" AND I all ready registered my mobile no still they r deduct money. from my account. if they r not going to take any action i will going to court.
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                                        B
                                        BRAJA1949
                                        from Bhubaneshwar, Odisha
                                        Oct 16, 2011
                                        Resolved
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                                        Resolved

                                        Address: Sambalpur, Odisha

                                        I have taken an Airtel SIM having the No.[protected]. I have been using the SIM more than a year. The validity period expired on 15.10.2011. While I made attempt to revalidate the SIM with charging fees of Rs.47/- through local dealers it is not being activated. Dealers enquiry to Customer Service and my enquiry through 198 has not evoked any response. The customer care office seems to be headed by irresponsible persons.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        my no.is [protected] not getting net work please clerify
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