Avis India - Www.avis.co.in — security amount not refunded/no reply from company
AsAshishBansak on Dec 31, 2017
Beware of avis_india
I had booked the car with gps for 24 hours from avis india i. E, a car rental from united kingdom ww. Avis.co.in.
I have deposited total of rs-7410 out of which rs-5000 was a fully refundable security amount and it included rs-100 for additional gps device.
However, i didnt received the gps and i have to call up customer team for the device but they said the delivery person wasn't aware of the gps fitting and hence they will refund that rs-100 with my security amount.
However, even after returning the car on time with completely filled tank. They didn't not returned my security amount. I wrote them multiple email but they never replied, hence i threaten them of legal suite and then the next day they only refunded rs-1944 out of rs-5100, hence rs-3156 is still pending.
I tried contacting them on phone and email but no response, looks like they don't give a # about any legal action or consumer laws in india.
Can someone please help me with the legal process of filing case against them.
Caution: pease don't fall trap to discount offers from avis because they are not going to return your security amount.