Bata India Complaints & Reviews

World square mall, mohan nagar main chowk, ghaziabad, uttar pradesh 201007.

I purchase a bata sandle but that seller is asking me for carry bag. Then i ask him how much price for carry bag. He was demanding 3 rs. But i refused his offers and i carry my sandle in my language bag.

Please clarify about this deal. Is this true bata company is also charged rs. 3 for carry bag.

Thanks & regards

Vijay partap

Shyam park main
Sahibabad

Ph. No. [protected]

My complaint 1519223 is still not addressed. Please look into it.

I have been struggling to get updates from bata india shoes team since last 1 month

Please help.

I have purchased bata shoes on january 23rd from local retail shop at nallasopara east but within one month it got torn and when i have given it for repair to shop owner (Since the shoes was in warranty) they took 8 days to return and stiches done to the shoes was unprofessional which got again torned.

Pls note i have tag and shop owners number who is accepting that the shoes was purchased from his shop.

Pls help to resolve from bata india.

My complaints which I had registered with Bata India Ltd is still not addressed.Request you to look into the issue on priority.This complaint is marked as resolved without my information.

Please escalate and help to resolve the asap.My complaint 1519223

Regards,
Manish Pandey
[protected]/[protected]

Im tushar fale purchesing bata leather shoe from panchsheel square nagpur maharashtra on dated 6th april 2019. Invoice no is cm[protected]a and article code is [protected]. I purchesh this shoes rs 2300/-. After wearing only one day the shoes get damage and leaving pesting of complect shoes. When i go to that retailer shop he refuse to exchange that shoes and said it happens due to weather warming ie hotness. I cant understand after wearing 1 day how it is possible that shoes get warm and leaving pesting of complect shoe. Retailer cant exchange me shoes. I need to exchange my shoes while i am investing 2300/- rs for that otherwise i want refund. A poor service giving by that retailer and refuse to exhange and said it is not our policy to exchange and how it is possible to leaving pesting of new brand shoes after wearing 1 day only. I want exchange otherwise refund me my money.

Sir
We would like to inform you that a bad feedback from us which is tottally disappointed us with a well knowing brand like "bata"...

Sir we bought a canvas shoe for my 12 yr old son from alappuzha bata showroom kerala. Pls see the attached images for more details. Within 3 months back side of his foot was pain due to touch plastic part inside the shoe and get wound. He can't walk with wearing the same. So pls take an action from your side to avoid such kind of incidents.

We hope your company take an appropriate action upon our complaint . Otherwise we will take legal action in consumer court.

Thanks
Haseena Razi
[protected]

I placed order online at bata.in on 8th march 2019 for brown sandals for men vide order with id:12282154 and paid rs.241.76 through sbi netbanking. Neither the product has been delivered nor money refunded even after a month inspite of repeated reminders to bata's customer care. Pl. Take necessary action to ensure that bata.in doesn't cheat it's customers.

I purchased hush puppies loafer in bata showroom, iyer bungalow madurai on 23.3.2019 and itsinvoice amount is rs3502. I just used for a while and that loafer is unfit to use and also my finger got slightly damage. I registered the complaint to bata customer support about this issue on 30.03.2019.
Still now i didn't get the solution for this issue.

Invoice no : cm[protected]
Invoice date : 23.03.2019
Hsn code : 64035990 footwear

I purchased a women shoe from bata store calicut hi lite mall. And first use it self the shoes turned faulty. The tricky part is out side look it is perfect but the inner part i can see the top layer broken and it is not up to the level for quality. I am located in uae and i was trying to write an email to your support but no luck no one is updating anything. And the most funny part is this store even not having any contact number published.
I want to get a replacement. I know the exact date and time when i purchased even i can send the faulty sandals as well.. Since i am located in uae i can not visit the store.

My complaint 1519223 is still not addressed. Please look into it.

I have been struggling to get updates from bata india shoes team since last 1 month

Please help.

I have purchased bata shoes on january 23rd from local retail shop at nallasopara east but within one month it got torn and when i have given it for repair to shop owner (Since the shoes was in warranty) they took 8 days to return and stiches done to the shoes was unprofessional which got again torned.

Pls note i have tag and shop owners number who is accepting that the shoes was purchased from his shop.

Pls help to resolve from bata india.

Regards,
Manish pandey
[protected]/[protected]

Dear sir
I have purchased a pair of shoe on 09/12/2018vide invoice no[protected]First 06 figure not clear on bill) article [protected] andrew 64041920 from sector 17 e chandigarh bata store. I have made a complain to customer care on 06 march 2019 about shoe. As adviced i visited the store for shoe inspection and store manager i was satisfied with the problem and told me that he will replace the shoe 100%. But told me to visit after 03 days. I went again on the said day but i have been that today they can not replace due to store repairing. Again i went another day as told but again i have been refused to replace the shoe and instead went into argument publicaly and insulted me. Finaly i have been told to replace the shoe from other store. I have been harassed mentally and financial by ur store and your system. Last reference no 1526593 with bata and i have not received any feed back after this long communication apart from many times talk to customer care.. Regards lakhvinder singh

I had called up the customer care. The call center executive promised me that they will give promised 50 loyalty points, but when i called them up today they are saying that they cannot give. My complaint number is 1533098. I have called them up for more than 5 times, but these people have not resolved the issue. Please do not become cheaters or issue false promises. Request you to please issue the promised 50 loyalty points asap.

Respected sir,
With due respect, i like to inform that my father sri jahar lal paul is a vrs retared person holder. He was worked in bata india limited. He retired in 2015, and he also get pension regularly till 2018 december.
Unfortunately in the starting of 2019, he can't receive any kind of pension money. He also met in pension office and they take thair formality but till now no money receive in those 4 month (Jan-aprl). They not tell further information.
I[censored] kindly give any solution i am very much obliged to you.
My ph no.[protected]
Mail id : sandip. [protected]@gmail.com. Thanking,
Sandip paul

I have made an order for a shoe through bata mobile shopping app on 07/03/2019.
They informed that the order cancelled and refund credited in 3-5 working days through email on 15/03/2019.But the refund not received yet. Their customer service center no respond to my email about the refund. I have already send more than 7 emails to them.
Order details attached.

I had called up bata customer care. When enquired about the loyalty points, they had promised to give 50 lps as i was given false information at store that these points can only be redeemed in multiples of 50. Now these bata customer care people are not giving what they promised. This is cheating on behalf of bata india. Really shameful that they are not giving these points. My complaint number is 15226xx.

This is regarding nonsense policy bata has on return & refund. I bought hush puppies sandal paying 3500 which gave up stitching in a week. Surprisingly for such expensive product only 3 months warranty, no service at all. Now per policy no refund, exchange in same store which don't have other collection. No credit note to buy later. Isn't it unfair?

When they don't keep up to promise (Quality of the product) with such exorbitant...

My order number 12276336 and 12276869 . I raised complaints for cancellations and refund but not reflected in my account.. Many times I raised complaints through Bata.in customer support and not resolved still now. It has been a month.. If stock can’t update properly in website and no provision of cancellation in your website, it is worst..

Keep on wasting customers time and poor quality of product delivery means lead to spoil brand name and customer trust on company. Please resolve and refund for my order..

I bought a shoes from bata showroom and i was not happy with the shoes and with-in 4 hrs i went back to the showroom to return it but the guy was very rude and didnt take it i said i will buy other product but he still didnt want to accept my request it. Even thought the product was cheap but they should learn some manner to talk. They cannot be so unprofessional. I gave them my shoes for free and left the showroom. Was very unhappy with my experience from that showroom in Dombivli. Address- B-283, First floor, Padke Road, Dombivli East. Thane Maharashtra (27)

I booked a pair of shoes through www.bata.in on[protected] with a delivery time of 4-5 working days. The order no. Was 12281628 and i made an online payment. As it was not delivered so called their toll free no. To be intimated that the order got rejected. If they cannot deliver shoes than why they display shoes, take order and payment and not bother to inform the order stands cancelled. Shame on bata, such a dubious business practice you are in. I feel cheated.

I was provided false information, that while shopping at a bata store, points can only be redeemed in multiples of rs. 50. Fact is that we can redeem any number of points above rs. 50. I lodged a complaint on phone and email. They promised me that i will be given lps but it is now more than two weeks and i still have not got any lps. Every time i call them they say that i will get the 50 promised loyalty points but till now i have not got any points. This is cheating on behalf of bata. Request you to please issue promised lps. This is very bad of bata.

Order placed from dadar outlet and which got delivered at residence. Shoes got tear in just 2 use. Cc team gave option to replace from nearest outlet however there was no stock available in first outlet and other outlet asked me to kept shoes for pasting and pick up post 3 to 4 days. Spending the money on branded shoes and accepting it with pasting solution was not acceptable. I called cc team for refund however there is no refund policy in bata. (Foolish) when i launched complaint on social medie then i got commitment that the product will be picked within 3 days and replacement will be arranged. Now its been 10 days but no response.

Third class bata company.
This is to inform you that i purchased one formal bata black shoes which on first use my feet were always now i always thinks weather i have to wear them or not infact i wear it only twice due to which i am consulting to a doctor its worstest experience i had ever been through. Poor response customer care.
The shoe was purchased from uttam nagar east bata showroom.

At the time of purchase your store executive said that it will get changed if there is some issues but nobody is replying now.

Bata is cheating to their customers.
I suggest never purchased bata product. Worstest experience highly disappointed👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎...⇄