Citrus Payment Solutions Complaints & Reviews

Guys please it's been 4 days now and I'vnt got any response from you if you can't reply back to complaints then why the heck you've customer service..Everyone here deserves some sort of replies atleast if you'll keep doing things like this who's gonna trust you and sooner or later your so called comany bank or whatever it is will come to an end.
Refund me my money as soon as possible....

I made payment of Rs.100000 through pnb internet banking for payment of credit card bill, but transaction through amajon pay got failed, but my account debited by Rs.100000, details of transaction is enclosed...

I was placing an order on zara india online on 26th december and had opted for payment via upi.
I then did the payment through Bhim Upi for which zara had used citrus payment gateway.
I did the transaction via [protected]@upi to citruspay@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated...

BENEFICIARY NAME : CITRUS PAYMENT GATEWAY
REQUEST NUMBER : [protected]
I made ₹ 100 from my account, so he has not come to the place he was trying to do....

Hi .this is regarding zara india .
I had made two transactions on 8th of Nov via Google pay for the amount of 7990 rs to zara.com . Out of which one transaction was successful and one failed at citrus end . I have not received the 7990 rs back and attaching the details of failed transaction from Zara .com after complaining. The transaction number is - OL[protected] Pls reply to this at the earliest . Citrus pay does not have...

On 23rd December 2020 I have made a purchase and payment done via UPI transaction in citrus payment gateway via Google pay the amount was debited but the payment was not successful so zara cancelled the order kindly check and refund my money...

I was purchasing on Zara and then i opted for upi payment and then it directed me to upi app and then money got deducted but on the Zara app it is showing that payment pending...

What are you guys doing?
Zara isn't taking responsibilty Its just 1080 rs why are you not refunding me my money..
I've put complaints many times..
Please refund me my money....

Hi,

This is ruddar partap singh, I have done payment 34200 on :20 Dec 2020 to kuk.

Transaction No.:[protected]
Bu i have no rcd and trans detail for retuning page.

Please check the same.

ruddar partap singh
[protected]...

It’s being a month I am continuously taking a follow up with you guys regarding mine refund of rs 6544 which I paid through UPI to Zara on 26th November, 2020... the amount got debited of rs 6544 from mine account but order didn’t got placed and neither the amount was received by Zara. Mine bank provided the RRN number as well..of the successful payment which is RRN.[protected]...

I placed an order on zara india online on 23rd december and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction and money got debited from my account but zara did not received the amount.
So the order from their side is pending.
I haven’t been initiated a refund.

Kindly check my concern and give me refund...

( Transaction ID :[protected]
I would like to bring to your notice that I had approved a payment via my UPI account for the purchase that I had made at the Zara mobile application at exactly 09:01 PM on the 23rd of December, 2020. The payment was successful and money was sent to CITRUS SOLUTIONS PVT LTD and it was debited from my bank account too. But the payment at Zara is still pending and CITRUS SOLUTIONS PVT LTD has not yet...

On ordering from Zara I had payed Citrus from Gpay the money got successfully sent to Citrus. However, Zara cancelled it. The transaction took place on 23rd December 2020. I haven’t got the refund till now. No one seems to cooperate...

I paid 1580/- for an order I placed at around 9pm on 23rd December. The payment was made via my upi ID which redirected me to the gpay app where the money was debited from my account at the same time.
But my order is still pending In “my purchases” section of the zara app. It still shows “complete your payment”
Kindly look into the matter and resolve the payment issues....

Hi,

Can you please refund the money? Details are below -

Dec 23, 2020
Paid To - Citruspay@Axisbank
Amount - ₹ 4570
Txn. ID : T2012232258496551064443
Txn. Status : Successful
Bank Ref. No. : [protected]...

I was purchasing clothes and I opted for upi then payment of 6830 got deducted from bank and it is now showing that payment pending...

I've paid zara Rs.1080 through upi and in their app it's showing payment pending i've done the sucessfull payment and the same is deducted from my account.please refund me my money....

Today i ordered from zara app as sale was going on i did online payment amd they directed me to the citrus payment solutions and i did the payment of Rs.1080 from my upi id the same amount was deducted from my account and my gpay account and bank account is showing the amount has been debited but app is still showing payment pending.please resolve this issue or refund me the money asap.
Thank you!...

Hello,
I placed an order on zara with id NZara with id. Payment has been deducted from my account but the order is not paced....

It’s being a heights now of robbing people... I didn’t receive my refund after so many complaints done to you guys.. initiate my refund of rs 6544 immediately otherwise I am filing a case against you of Fraud in the consumer court.. how you guys are fooling people and keeping their money.....