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Club Mahindra Holidays Complaints & Reviews

3.9
Updated: Mar 26, 2026
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Club Mahindra Holidays reviews & complaints page 121

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S
sagar_srivastava
from Noida, Uttar Pradesh
Aug 3, 2011
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Address: Uttar Pradesh

I had an accident in my Mahindra Logan, on 13 dec 2010, on Kanpur-Etahwah highway, I went to V C motors, Kanpur for its repair. It took them 3 months for them to make the parts available and finally call me all the way from Chandigarh just to my surprise that, its engine was make awkward noises, rear view mirror broken, almost no cleaning done in 3 month, door locks wrecked, and above all there was nothing called pick up in that car. After showing the V C motors the situation they kept the car again and took another 2 months for repair. Finally I got my car with a bill of 2,40,000 and the insurance company, i.e. oriental insurance claimed that the company did car outing the first time and did not inform the insurance company because of which they can't give claim for more than 40,000(haven't received yet, its just a estimated figure and will for sure be less than this). After the whole payment I took my car, just to realise after few weeks, when i went for service in Jaipur (my home town) that, 1. the Chasis of the car ( which was the major area of damage in the accident) hasn't been changed and is just repaired somehow because of which it is still somewhat bend and there can be no wheel alignment done. 2. Car gear pipes and other pipes are been held by M-seal and has not been changed, 3. brake pads are rotten (which was changed as in the accident tyre and the wheel was damaged.

Its disgusting and disgraceful to be attached to mahindra and mahindra-services in particular, other than a consumer case complaint again both the companies, now I am starting a drive to educate people I know and work with, and people in general about the Mahindra fraud going on, through its representative service comapnies.
i am suresh waman lande, i have Maximo tempo, which is purchased before 2 month, my vehical no.MH-12 GT 3130, tommorow mean 17/11/2011 my vehical had cluch problem, i was called to customer care, dealer and service center but nothing any one help me to solve this problem, when purchase this vehical that time those people are give us very support.but tommorrow i was very unhappy because i was face lot of problem to your customer care and service center...pls improve your customer care service...
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    N
    nk singh007
    from Mumbai, Maharashtra
    Jul 30, 2011
    Resolved
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    Resolved

    Harassment and cheated

    Address: Uttar Pradesh

    I am nk singh a regular customer of rave moti. it is very painful for me to write a complaint against a esstem company like "a mahindra group of company"& "rave moti"

    Yesterday dated 30 july, 2011
    I received a call at 02:53pm from sonia singh ([protected]) informed me that i am a regular customer of rave moti and i have been selected by her seniors form a lucky draw from club mahindra for 2nt/3dys....
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    R
    rekhab
    from Pune, Maharashtra
    Jul 19, 2011
    Resolved
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    Address: Mumbai Suburban, Maharashtra

    Dear Sir/ madam

    Club Mahinder Membership No. 23499533
    complain No. 3014687

    i Mr. hemendra N. Bhanshali age 50years paid Rs.16833/- through my SBI credit card on 12.06.11 towards membership to the Club mahindra and there company representative Mr. Abhishek has visited my place and explain the scheme offer and when i have received a letter his company in that total scheme is diffrent and that why i have send the mail to them on 29.06.11 to cancelled for my membership and asked for my refund amount but they are not giving any reply of my refund and they are saying that you can enjoy the facilities then you can re think to re join but i have clearely said that i want my refund.

    if you require the correspondence with club mahindra i will provide you.

    kindly co operate in this matter will be highly oblige

    thanking you

    yours faithfully

    Hemendra Bhanshali
    Aug 20, 2016
    Complaint marked as Resolved 
    Verified Support
    Jul 25, 2011
    Club Mahindra Holidays Customer Care's response
    Dear Mr. Bhanshali,

    Thank you for voicing out your concerns on this forum.

    In continuation to your post, we understand from our records that Ms. Preeti from Member Retentions team is already in touch with you to resolve your concerns.

    Please do let us know if in case you need any assistance, we would be happy to help you with the same.

    Regards,

    Gopal VN
    Member Relations
    Verified Support
    Jan 09, 2012
    Club Mahindra Holidays Customer Care's response
    Dear Mr.Bhanshali,

    We trust that we have been able to resolve your concerns to your satisfaction. Please do e-mail us at indu.[protected]@mahindraholidays.com if in case in case you need any further assistance.

    Regards,

    Gauthaman VN
    Member Relations
    Club Mahindra
    Verified Support
    Mar 01, 2012
    Club Mahindra Holidays Customer Care's response
    Dear Mr. Bhansali,

    Thank you for voicing your concerns through this forum.

    Further to your post, we understand that your concerns regarding cancellation of the membership has been resolved to your satisfaction. We also note that you are in receipt of your refund.

    Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

    Regards
    Gopal VN
    Member Relations
    Club Mahindra
    Dear Mr. Gopal

    you have promise to shortout my problem by monday but which monday i dont know still i have not receieved any reply you are still working my refund amount

    awaiting reply
    regards
    H. Bhanshali
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      S
      sandeep151151
      from Chennai, Tamil Nadu
      Jul 13, 2011
      Resolved
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      Address: Mumbai City, Maharashtra

      Dear Sir

      We were Send A sms & call From Their company Executive That We are entilted To Holiday Voucher For 2nights if we come fr a 45mts marketing session. We attended Same at Their Atria Mall office & where issued Gift vouchers , Which Stared Same is valid fr selective period within 6 months of issue & Fr selective 10-11 resorts as mentioned therein. We made the booking request on line within 10days, wherein their requiste form required 3 diff choice of resort & requested date. We applied for the 3 optional resorts in offer along with our desired date. To our surprise we received a msg, stating they cannot offer us the 3 opted resorts & that we should try their other resort, which is far off. We wrote them back, that we are intrested only in the 3 resorts from the 11 option avilable to us, & if r required dates are not avilable, to give us dates on which accomdation avilable in these 3 resorts in the validity of the voucher ( 6 months) & we will opt frm same. To our surprise They hv mentioned that these 3 resorts are not on option fr offer, Though the same is clearly mentioned in their gift vouchers? So even before almost 5.5 months they are deliberetely not confirming the bookings & moreover falsely giving wrong mention either in their gift voucher or their booking department , as it seems only gift vouchers in paper. So what actions can be taken fr deliberate misguiding of consumer by giving false adversitement & details in their gift vouchers
      Sep 18, 2016
      Complaint marked as Resolved 
      Verified Support
      Jul 25, 2011
      Club Mahindra Holidays Customer Care's response
      Dear Mr. Sandeep,

      Thank you for voicing out your concerns on this forum.

      Further to our post, May I request you to write in to us at indu.[protected]@mahindraholidays.com along with your contact details?

      We would be happy to look into your holiday request.

      Regards,

      Gopal VN
      Member Relations
      Verified Support
      Jan 09, 2012
      Club Mahindra Holidays Customer Care's response
      Dear Mr.Sandeep,

      We trust that we have been able to resolve your concerns to your satisfaction. Please do e-mail us at indu.[protected]@mahindraholidays.com if in case in case you need any further assistance.

      Regards,

      Gauthaman SR
      Member Relations
      Club Mahindra
      Verified Support
      Mar 01, 2012
      Club Mahindra Holidays Customer Care's response
      Dear Mr. Sandeep,

      Thank you for voicing your concerns through this forum.

      Further to your post, we understand that your concerns regarding the Gift Voucher has been resolved to your satisfaction.

      Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

      Regards
      Gopal VN
      Member Relations
      Club Mahindra
      Atleast you received a voucher so called fraud paper from club mahindra.

      we were called for a 45 mins presentation at HUB Goregaon.

      we were niether given gift vouchers...They promised us for two movie tickets and a gift voucher.

      Mr.Sameer had called he said be patient for 45 mins collect voucher on the table.

      We went asking for a voucher after the presentation was over.

      They said we will courier you movie tickets n voucher...Kuch bhi nahi aaya:)
      ek mahine hogaya ...
      Shweta leader of cheaters:)oversmart women try to fool people...Bhikari hai saale lelo membership lelo...jisko leni hogi lelenge...Bhikari kahin ke club Mahindra...Don't be trapped by club Mahindra...Fraud hai saale
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        C
        ClubMahindraComplaint
        Jul 11, 2011
        Resolved
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        Resolved

        Address: Maharashtra

        This is to enlighten all members who intend to take Club Mahindra membership. Following was the response from their agent.
        The membership was requested to be cancelled within 7 days.

        Membership ID 'MHRIL=[protected]'


        Though the name is withheld, The undersigned from Club Mahindra knows exactly where this is from.

        Dear Mr. X,

        Greetings from Club Mahindra!!!

        This is further to our discussion regarding your request for cancellation of your Club Mahindra membership.

        We once again draw your attention to the membership rules, Clause no 6.1 about cancellation of the membership.

        The cancellation charges are as under:

        Amount paid till date Rs. 58,478/-

        Deductions :

        60% cancellation charges of membership cost Rs. 2,33,913/-
        Cost of Holidays Taken Rs. Nil
        Cost of RCI enrollment Rs. Nil
        Cost of Gifts dispatched Rs. Nil
        ASF Overdues Rs. Nil

        Total Deductions Rs. 58,478/-
        Refund Amount Rs. Nil

        Since there is no refund of the amount paid by you so far, we urge you to withdraw your cancellation request and continue to enjoy holidays with Club Mahindra. .

        Thanking you and assuring you of our best service and attention always.

        With Regards,

        Amol Kamble
        [protected]
        Member Retention
        Mahindra Holidays & Resorts India Ltd.

        Feedback:[protected]@clubmahindra.com
        Reservations : [protected]@clubmahindra.com
        Call : 39880000* | Business timings: 8.00 AM to 10.00 PM, Monday through Saturday and 9.30 AM to 5.30 PM on Sunday.*Dial like a local call from: Ahmedabad | Bangalore | Chandigarh | Chennai | Cochin | Delhi | Hyderabad | Nagpur | Kolkata | Lucknow | Jaipur | Mumbai | Pune. Other Cities : Add the STD code of the city that is closest to your's from the list given above. For example [022] 39880000 from Nagpur.

        Your online experience just got simpler. Visit your member section at www.clubmahindra.com and check real time resort availability, place a holiday request and for the first time pay your Annual Subscription Fee instantly in a safe and secure manner.
        Aug 28, 2016
        Complaint marked as Resolved 
        Verified Support
        Jul 25, 2011
        Club Mahindra Holidays Customer Care's response
        Dear Mr. Dalvi,

        Further to our post, we understand from our records that your cancellation request is in under process. As mentioned on the email confirmation your request for refund would be processed within the mentioned time frame.

        Regards,

        Gopal VN
        Member Relations
        Verified Support
        Mar 01, 2012
        Club Mahindra Holidays Customer Care's response
        Dear Mr. Dalvi,

        Thank you for voicing your concerns through this forum.

        Further to your post, we understand that your concerns regarding cancellation of the membership has been resolved to your satisfaction.

        Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

        Regards
        Gopal VN
        Member Relations
        Club Mahindra
        Mr. Gopal,
        Do you think it takes that bloody long to process the request.
        At market rate of interest you intend to enjoy the benifits of keeping the money.

        Including the 60 days it would be 4 months by the money is returned.

        Would you pay the interest for the period you kept the money.

        Cheers!!!

        Greetings from Club Mahindra!

        We are concerned that you have decided to opt out of your membership.

        We hereby confirm that we have started processing the cancellation formalities and you will receive the full refund of the amount paid by you within next 60 working days.

        As this amount was paid by credit card we request you to please confirm that there are no dues towards the bank for the transaction done against the club Mahindra membership

        Enclosed format for the same, request you to fax the same on[protected] or mail it across.

        Should you at any time in the future reconsider your decision, we shall be happy to welcome you back to the Club.
        Warm Regards
        Preeti Singh | Member Relations | Mahindra Holidays & Resorts India Ltd | Feedback : [protected]@clubmahindra.com | Reservations : [protected]@clubmahindra.com | Call : 39880000* | Business timings: 8.00 AM to 10.00 PM, Monday through Saturday and 9.30 AM to 5.30 PM on Sunday.

        *Dial like a local call from: Ahmedabad |Bangalore | Chandigarh | Chennai | Cochin | Delhi | Hyderabad | Jaipur | Nagpur | Kolkata | Lucknow | Mumbai | Pune. Other Cities : Add the STD code of the city that is closest to your's from the list given above. For example [022] 39880000 from Nagpur.

        Your online experience just got simpler. Visit your member section at www.clubmahindra.com and check real time resort availability, place a holiday request, and pay your Annual Subscription Fee instantly in a safe and secure manner.
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          M
          Moloy Pal
          from Kolkata, West Bengal
          Jul 10, 2011
          Resolved
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          Address: North 24 Parganas, West Bengal

          I moloy pal purchased a membership from club mahindra. After 4 months when i called for a booking they delayed me upto one month and at last they say me that they cannot book for me at my desired location. and telling this when my selected date of my anniversary is only 4 days left to go out for tour.
          then why they take such a big amount for membership with lots of commitments.

          as till now i have not availed any service from them i asked them to cancel my membership and return me the money after deduction of charges. but now they do not even answer my mail or also do not respond my call.
          Sep 18, 2016
          Complaint marked as Resolved 
          Verified Support
          Jul 19, 2011
          Club Mahindra Holidays Customer Care's response
          Dear Mr. Pal,

          Thank you for voicing out your concerns on this forum.

          With regard to your above mentioned post, May I request you to send in your membership details to indu.[protected]@mahindraholidays.com?

          We would be happy to get in touch with you to address your concerns.

          Regards,

          Gopal VN
          Member Relations
          Verified Support
          Jan 09, 2012
          Club Mahindra Holidays Customer Care's response
          Dear Mr.Pal,

          Thank you for speaking to us and giving us an opportunity to understand your issue and explain our stance. We hope our responses have been satisfactory. Please do e-mail us at indu.[protected]@mahindraholidays.com if in case in case you need any further assistance.

          Regards,

          Gauthaman SR
          Member Relations
          Club Mahindra
          Verified Support
          Mar 01, 2012
          Club Mahindra Holidays Customer Care's response
          Dear Mr. Pal,

          Thank you for voicing your concerns through this forum.

          Further to your post, we would like to thank you for giving us an opportunity to interact with you regarding the cancellation of membership and explain our stance.

          Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

          Regards
          Gopal VN
          Member Relations
          Club Mahindra
          Cheater or Club mahindra one and the same.

          Don't buy any club mahindra package...

          Club Mahindra Fraud
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            A
            Amit_todi
            from Mumbai, Maharashtra
            Jul 9, 2011
            Resolved
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            Address: Maharashtra

            My Total Loss is 175000/- Rs
            I have purchased a club mahindra membership three years back. There executive told me that I will get a laptop free in a month & there will not be any asf charges for two years as he will show some client by my reference so asf charges will waive off for me. He promised me to give laptop in a month. But after finalising the things n paying him downpayment & emi cheques when I got the scheme pepers it was showing I will get the laptop after paying the three emi. I said ok no problem I paid six emis on time. But I didnt get the lap top then I stop paying the emis after so many reminders then didn't give me my laptop. Then they people start saying you start it again then only u will get your scheme. I was rigid for two years I didnt made any payment but they people were least bother about anything because I was the only person who lost 85000/- Rs till that time. Then I thought my money has gone there is only one way to recover that I should start paying them again . That time mr swapnil told me you pay 69948/- Rs & 3964/- As emi for 24 month so you will get your schems n your membership will also be upgraded. Then I trust on his words n I made a payment of 69948/- Rs in feb 2011 & from that onwords I have paid 6 emi of 3964 also . But again the same I am not getting any of my schems. In this total duration I didnt enjoy a single holiday by them because of this dispute. I am the only one who is making such a lot of loss. They people are not at all interested to full fill there commitments. I request you to plese help me now to cancel this membership and refund me my amount with interest.I do not have any trust on that organisation now. I hope you will understand & help me out to come out of this. Thanks
            membership started in july 2008
            down payment paid = rs. 29,978/-
            Total emi paid = 5952 * 08 =47616 after that I discontinued paying to them due to not giving me the schems benefit
            then I again start in feb 2011 by paying
            69,948/- In feb 2011 and
            emi of 3964 X 7= 27748 from march 7 2011 to till now.
            Total amount paid till now is 175290/- Rs
            during these entire time I didnt use any of my holiday. They people are enjoying my money taking emis every month but not bother to solve my peoblem. Now I dont want there membership. Plz help me to get my money back.

            Thaks & regards
            Aug 21, 2016
            Complaint marked as Resolved 
            Verified Support
            Jul 14, 2011
            Club Mahindra Holidays Customer Care's response
            Dear Mr. Todi,

            thank you for voicing your concerns on this forum.

            We understand from our records that our team member from vashi office has been touch with you regarding your complaint. Please do let us know if in case you need any further assistance, I would be happy to help you.

            Regards,

            Gopal VN
            Member Relations
            Verified Support
            Jan 09, 2012
            Club Mahindra Holidays Customer Care's response
            Dear Mr.Todi,

            Thank you for voicing out your concerns through this forum.

            In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction.

            May I request you to kindly acknowledge the same.

            For any further queries please write to my email - indu.[protected]@mahindraholidays.com.

            Thank you for giving us an opportunity to be of service to you.

            Regards
            Gauthaman SR
            Member Relations
            Verified Support
            Mar 01, 2012
            Club Mahindra Holidays Customer Care's response
            Dear Mr. Todi,

            Thank you for voicing your concerns through this forum.

            Further to your post, we understand that your membership related concerns have been resolved to your satisfaction.

            Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

            Regards
            Gopal VN
            Member Relations
            Club Mahindra
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              T
              TUSHARKULAR
              from Rajkot, Gujarat
              Jul 1, 2011
              Resolved
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              Dear sir, i m tushar s. Kular, and i have visited your branch at indore and your employee has gave me a gift voucher of your 2 nigh and 3 days free stay in club mahindra resort. But they have given me only scan copy and he told me that original copy of voucher will send to your home address but still today i have not received that so please send me that voucher as soon as possible so i can manage my holydays with club mahindra resort.
              I am giving you a gift certificate no.[protected], and issue date is[protected], it is the number and date so you can check it
              Thank you very much. Hope you will reply very soon.
              Tushar s. Kular
              “setu” prakash society
              Street no. 3
              Opp. Nirmala convent school
              Rajkot
              [protected]
              Aug 17, 2016
              Complaint marked as Resolved 
              Verified Support
              Jul 05, 2011
              Club Mahindra Holidays Customer Care's response
              Dear Sir,

              We have made note of your concerns mentioned and regret the inconvenience you had to face. Please send across the same to the email indu.[protected]@mahindraholidays.com.

              With regards
              Gopal VN
              Member Relations
              Mahindra Holidays
              Verified Support
              Jan 09, 2012
              Club Mahindra Holidays Customer Care's response
              Dear Sir

              Thank you for voicing out your concerns through this forum.

              Iam certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient.

              I would request you to kindly let us know if your issues were resolved, else please do write back to my email - indu.[protected]@mahindraholidays.com and I will ensure to revert at the earliest.

              Regards
              Gopal VN
              Member Relations
              Club Mahindra
              Verified Support
              Mar 01, 2012
              Club Mahindra Holidays Customer Care's response
              Dear Mr. Tuskar,

              Thank you for voicing your concerns through this forum.

              Further to your post, we understand that your concerns regarding the Gift Voucher has been resolved to your satisfaction.

              Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

              Regards
              Gopal VN
              Member Relations
              Club Mahindra
              Dont bother buddy, you will never get a booking even if you have the coupan. They never have availability.
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                P
                pravinderreddy
                from Warangal, Telangana
                Jun 24, 2011
                Resolved
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                Address: Warangal, Andhra Pradesh

                Ref:- My club Mahindra membership Number[protected]

                i have taken club mahindra membership vide the above number and paid all the EMIs regularily. But I have not paid some arrears of AMC of resorts as i have not used the club facility except only one bonus offer for Munnar.

                Inbetween there was no communication from the said socalled club and when i went to enquire at Hyderabad's office they said to my surprise that they have cancelled my membership for want of dues aprrox Rs.15000/-. They were reluctant to activate my membership so that i can enjoy some holidays as i have paid for membership from my hard earned. They are so reluctant to refund my money paid to them through EMIs. Kindly do justice to me and arrange refund of my money.
                Aug 23, 2016
                Complaint marked as Resolved 
                Verified Support
                Jun 26, 2011
                Club Mahindra Holidays Customer Care's response
                Dear Mr. Pravin,

                Thank you for voicing your concerns on this forum.

                I have taken note of your concerns and regret the inconvenience you had to face.I would definitely revert to you with status of your account.

                In the meantime if your concerns have already been resolved, may I request you to acknowledge the same .

                Regards
                Gopal VN
                Member Relations
                Club Mahindra
                Verified Support
                Jan 02, 2012
                Club Mahindra Holidays Customer Care's response
                Dear Sir,

                We trust that we have been able to resolve your concerns to your satisfaction. Please do e-mail us at indu.[protected]@mahindraholidays.com if in case in case you need any further assistance.

                Regards,

                Gopal VN
                Member Relations
                Club Mahindra
                Verified Support
                Mar 01, 2012
                Club Mahindra Holidays Customer Care's response
                Dear Mr. Pravin,

                Thank you for voicing your concerns through this forum.

                Further to your post, we would like to thank you for giving us an opportunity to interact with you regarding the cancellation of membership and explain our stance.

                Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

                Regards
                Gopal VN
                Member Relations
                Club Mahindra
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                  S
                  surendra1967
                  from Sikar, Rajasthan
                  Jun 20, 2011
                  Resolved
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                  Resolved

                  on my trip to munnar at my stay at club mahindra i lost my camera infront of the reception. ispite of lodging our complaint the staff never took it seriously and blamed it on the guests to have stolen it! which is absured. After we returned they dont even remember it!
                  Sep 14, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 09, 2012
                  Club Mahindra Holidays Customer Care's response
                  Dear Sir

                  Thank you for voicing out your concerns through this forum.

                  Iam certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient.

                  I would request you to kindly let us know if your issues were resolved, else please do write back to my email - indu.[protected]@mahindraholidays.com and I will ensure to revert at the earliest.

                  Regards
                  Gopal VN
                  Member Relations
                  Club Mahindra
                  Verified Support
                  Mar 01, 2012
                  Club Mahindra Holidays Customer Care's response
                  Dear Mr. Surendra,

                  Thank you for voicing your concerns through this forum.

                  Further to your post, we understand that your resort related concerns have been resolved to your satisfaction.

                  Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

                  Regards
                  Gopal VN
                  Member Relations
                  Club Mahindra
                  This is a fake complaint making the readers believe that some club mahindra member actully got to visit munnar. Dont believe it.
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                    S
                    sourabh pant
                    Jun 20, 2011
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    Hello

                    This complaint is regarding my membership num 309985 i was duped into the membership by their team member during our vaccation in munnar we were totally clueless about the membership installments and we were sold a completely different product .These guys have been levying monthly ecs into my savings account which is being bounced and i am paying ecs bouncing fees to the bank for more than a yr now They came to my house in Oct'10 and assured me that this will not happen inspite of me telling them that i am shifting base alongwith my family to Canada and took 6 PDC's from me for amt of 10330/-- from FEB'11 and also ecs cancellation request. Inspite of this i am shocked to see the ECS is still being deducted every month from my account and bank has charged me about Rs 500 as ECS bouncing fees . I had funded my account on the 6th for amt of 10330/- as discussed but the cheque did not hit the system. I am in a fix now as i am in Canada and cannot visit the bank also to close this account.
                    I have been following up with these guys ever since then from last year but all in vain i am absolutely disgusted with this company and product and need justice pls help
                    Aug 28, 2016
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 02, 2012
                    Club Mahindra Holidays Customer Care's response
                    Dear Sir,

                    We trust that we have been able to resolve your concerns to your satisfaction. Please do e-mail us at indu.[protected]@mahindraholidays.com if in case in case you need any further assistance.

                    Regards,

                    Gopal VN
                    Member Relations
                    Club Mahindra
                    Verified Support
                    Mar 01, 2012
                    Club Mahindra Holidays Customer Care's response
                    Dear Ms. Sourabh,

                    Thank you for voicing your concerns through this forum.

                    Further to your post, we would like to thank you for giving us an opportunity to interact with you regarding the cancellation of membership and explain our stance.

                    Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

                    Regards
                    Gopal VN
                    Member Relations
                    Club Mahindra
                    Dear Sourabh,

                    We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through Facebook.
                    We appreciate your patience and understanding.
                    Thank You
                    Club Mahindra
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                      H
                      hemant2345
                      from Mumbai, Maharashtra
                      Jun 20, 2011
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi

                      hi,

                      my membership id is c80123862 i have taken 25 yrs membership with mahindra last month. i will very much cheated that there was wrong commitment for person vikas who sold me mebership . he commitde me that they have resort and hotels in city in france , swiss, london in where as they dont have any resorts in cities but 50-60 kms away from cities.

                      on top of that there is no availacility for next 4 months.even there staff members in pitampura branch and vikas has agrred that there wer wrong commitment but as per there policy they cant process refund. now i dont have any option then legal as inspite of several complaints to mahindra i have always been asked to wait but no reply..

                      I would suggest everyone to not take mahindra and join hands for this cheat company with no ethics.
                      Aug 24, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 05, 2011
                      Club Mahindra Holidays Customer Care's response
                      Dear Sir,

                      Thank you for writing in.

                      In contuation to your interactions with us I understand that your membership has been cancelled and the refund amount has also been sent across to you. Pelase do write back to my email - indu.[protected]@mahindraholidays.com for any unresolved issues.

                      Thank you once again for giving us an opportunity to be of service to you.

                      Regards
                      Gopal VN
                      Member Relations
                      Club Mahindra
                      Shamelees people in india running such a big mega structure for taking out money from our pocket. Many Institute in India are on same track and same situations occur in front o[censored]s everyday, whether is bank or some clubship etc. Hopeless situation for us i.e the people .
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                        A
                        Anjana Iyer
                        from Mumbai, Maharashtra
                        Jun 14, 2011
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        We were appoached by the representative of club mahinda for membership enrolment and as per our application dated[protected] we had made down payment of rs. 25, 000/-as per their advice towards the club membership subscription of rs 265, 706.00. To be followed by ten emis of rs.19, 928/- under payment plan 12. We were allotted membeship id 217371. And we have already made six emis till june 2011 as per their leter. At the time of enrolment, as per their membership application, we are entitled for one sony bravia lcd 32" tv as enrollent benefit. We have still not received the lcd tv as promised by the club which we are supposed to receive immediately after third instalment. We have been trying to contact the club authorities and ask for the lcd v, they neither respond to our calls nor give any satisfactory reply and we have still not received the lcd tv as per their promise. This amounts to misdeclation and breach of agreement.
                        Aug 17, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Jun 18, 2011
                        Club Mahindra Holidays Customer Care's response
                        Dear Anjana,

                        Thank you for voicing out your concerns through this forum.

                        Iam certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient.

                        With regard to your concern, we are unable to find your membership details with the ID which you have mentioned. May we request you to provide us your contact number (the number which has been given to us at the time of sign up) as that would help us trace your details.

                        Regards
                        Gopal VN
                        Member Relations
                        Club Mahindra
                        Verified Support
                        Jan 02, 2012
                        Club Mahindra Holidays Customer Care's response
                        Dear Mam,

                        We trust that we have been able to resolve your concerns to your satisfaction. Please do e-mail us at indu.[protected]@mahindraholidays.com if in case in case you need any further assistance.

                        Regards,

                        Gopal VN
                        Member Relations
                        Club Mahindra
                        Verified Support
                        Mar 01, 2012
                        Club Mahindra Holidays Customer Care's response
                        Dear Ms. Iyer,

                        Thank you for voicing your concerns through this forum.

                        Further to your post, we understand that your Sony Bravia TV related concerns have been resolved to your satisfaction. We also note that you are in receipt of the shipment.

                        Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

                        Regards
                        Gopal VN
                        Member Relations
                        Club Mahindra
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                          K
                          kirti deshpande
                          from Bengaluru, Karnataka
                          Jun 8, 2011
                          Resolved
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                          Resolved

                          Address: Ujjain, Madhya Pradesh

                          sir
                          club mahindra invited us and introduced a very lucrative offer of their membership and we trusted them as option of cancellation in case of not feeling comfortable to the plan we applied for membership. reading details of the terms we were shocked to know about many terms were kept deliberately hidden and we applied for cancellation within 10 days period. for the last 7 months we are struggling to get the full refund of Rs. 26000/ but there is no reply from this fraud company. now im filing consumer case against this company. with online reports i found this company has cheated many in the past and continue to cheat more and more customers.
                          Aug 20, 2016
                          Complaint marked as Resolved 
                          Verified Support
                          Jun 08, 2011
                          Club Mahindra Holidays Customer Care's response
                          Dear Sir,

                          Thank you for voicing out your concerns through this forum.

                          I am certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient.

                          I would request you to kindly let us know if your issues were resolved, else please do write back to my email - indu.[protected]@mahindraholidays.com and I will ensure to revert at the earliest.

                          Regards
                          Gopal VN
                          Member Relations
                          Club Mahindra
                          Verified Support
                          Jun 10, 2011
                          Club Mahindra Holidays Customer Care's response
                          Dear Sir,

                          This is a gentle reminder requesting your contact details to enable us discuss to sort out your concerns.

                          Please send in the details to my email - indu.[protected]@mahindraholidays.com and I will ensure to revert to you at the earliest.

                          Thank You.

                          Regards
                          Gopal VN
                          Member Relations
                          Club Mahindra.
                          Verified Support
                          Jan 02, 2012
                          Club Mahindra Holidays Customer Care's response
                          Dear Sir,

                          We trust that we have been able to resolve your concerns to your satisfaction. Please do e-mail us at indu.[protected]@mahindraholidays.com if in case in case you need any further assistance.

                          Regards,

                          Gopal VN
                          Member Relations
                          Club Mahindra
                          Verified Support
                          Mar 01, 2012
                          Club Mahindra Holidays Customer Care's response
                          Dear Mr. Deshpande,

                          Thank you for voicing your concerns through this forum.

                          Further to your post, we understand that your concerns regarding cancellation of the membership has been resolved to your satisfaction.

                          Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

                          Regards
                          Gopal VN
                          Member Relations
                          Club Mahindra
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                            M
                            Mjkl
                            from Delhi, Delhi
                            Jun 7, 2011
                            Resolved
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                            Resolved

                            Address: Maharashtra

                            I got phone call from Mr.Sameer from club Mahindra, he said you have won the lottery and you are eligble for 2 Nights/3 days package.
                            We were called at Goregaon Hub

                            They started explaining their packages.
                            Anniversary and regular

                            Ms. Shweta is the person involved in it.
                            She forces you to join anniversary offer and she promised us to give two movie tickets and 2Nights/3 day stay at any location in India which was a part of our gift though we take the offer or not.
                            She said we will courier you, But to our surprise we nevr recieved the courier.
                            Club Mahindra people cheated us.

                            pl. don't entertain calls from club Mahindra about winning Gifts, Just ignore it.
                            They are doing for promotion.

                            They are "Cheaters" and especially Shweta and Sameer The leaders

                            ignore club mahindra and stop their promotion
                            strict action should be taken against club Mahindra for cheating public openly
                            Aug 18, 2016
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 09, 2012
                            Club Mahindra Holidays Customer Care's response
                            Dear Sir,

                            Thank you for voicing out your concerns through this forum.

                            Iam certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient.

                            I would request you to kindly let us know if your issues were resolved, else please do write back to my email - indu.[protected]@mahindraholidays.com and I will ensure to revert at the earliest.

                            Regards
                            Gauthaman SR
                            Member Relations
                            Club Mahindra
                            Verified Support
                            Mar 01, 2012
                            Club Mahindra Holidays Customer Care's response
                            Dear Mr. Mjkl,

                            Thank you for voicing your concerns through this forum.

                            Further to your post, we understand that your concerns regarding the Gift Voucher has been resolved to your satisfaction.

                            Please do write back to us at indu.[protected]@mahindraholidays.com if in case you need any further assistance. We will ensure to revert at the earliest.

                            Regards
                            Gopal VN
                            Member Relations
                            Club Mahindra
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                              A
                              ashutosh agarwal 1971
                              from Dera Gopipur, Himachal Pradesh
                              May 28, 2011
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                              Address: Uttar Pradesh

                              A girl name Neha is regularly making nonsense calls to join club mahindra from ph.no.[protected], and join her for a 45 minute discussion at Saharaganj office Lucknow.I politely annoyed several a times that I can't spare 45 minutes from my schedule.Today,[protected],at 5:35 pm, she again called on my mobile with the same offer,I said sorry I can't,to my surprise she began to ask nonsense questions,why not,what is your problem,what do think of you,have you ever received such a offer in your lifetime,you are cheating etc etc. I just asked her to give his official's no.,but she denied and disconnected the call.I am a eye surgeon,was busy that time with clinic, but I tried to contact head office of club mahindra, getting the contact no.from internet [protected] but all in vain there, no responsible person was present to note the complaint there.Poor mobile user has to bear it inspite of registration to do not disturb facility.I strongly oppose this type of "FACILITY" by club mahindra.
                              Dear Ashutosh,
                              We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through Consumer Complaints.
                              We appreciate your patience and understanding.
                              Thank You,
                              Club Mahindra
                              Mr.Isaac from Club Mahindra alongwith Ms.Neha Agarwal visited my apartment with some reference to take up club mahindra holiday membership. And I had Mr.Isaac visiting card with me, so I contacted him and there were some changes in the offers given at the time of personal meet and over phone, So I wanted to clarify the same with his colleague Ms.Neha on the same & got the No. from Mr.Isaac & I spoke to a gal who quoted to be Neha..and so on. later from the same No. I got messages on whatsapp messenger application as friendly chat with lot of family emotions involved and problems of this gal. who quoted to be neha And she also quoted that she is into modelling & acting in few kannada films & wanted to achieve November month target for visit/membership to their company & they would get Rs.200 as intensives from the company per visit to new references which would be of a great help to her. later I thought of helping them and gave few contacts, name, numbers, references of my friends and relatives. Later I heard nothing from Ms.Neha & when I tried contacting ms.neha on that cell no. there was no response which is suppose to be isaac mobile no. later I found from Club Mahindra office Ms.Neha Agarwal no. and messaged & contacted her. she was totally surprised. and I was totally stranger to her.. she threaten to me to come to my house and talk to my wife about this.? I really dont understand the meaning of cooning me, I confirmed that I received soo many messages from her for a week or soo & she wanted my help, later Ms.Neha agarwal contacted Isaac and checked the whereabouts of this confusion, Isaac confirmed that he was chatting to me as Neha Agarwal & try to cone me & fool me by chatting as Neha Agarwal just to get few references. which was actually not right & ethical as CLUB MAHINDRA seems to be reputed Company in India. I would like the club authority to check in this matter & try to clean up such cheap people from the company which are spoiling the Company's image. I have already told all the my friends and relatives to back out from the offers and not to entertain on the same. And
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                                A
                                agarwalsheetal
                                from Mumbai, Maharashtra
                                May 16, 2011
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                I am member with club mahindra.....they are very big cheater and give false promise to customer.
                                they do not give any reservation when required. just do false promise and make them members.
                                DO NOT BUY CLUB MAHINDRA MEMBERSHIP
                                Aug 17, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Jan 07, 2010
                                Club Mahindra Holidays Customer Care's response
                                Dear Manisha,

                                Thanks for writing in and voicing your concerns through consumer complaints.

                                Please send us your mobile number and your e-mail at [protected]@clubmahindra.com (with subject line: response to your review), and we would like to address your issues as soon as possible.

                                Thank You.

                                Sincerely,

                                Indira

                                Member Relations, Club Mahindra.
                                Verified Support
                                Jul 01, 2010
                                Club Mahindra Holidays Customer Care's response
                                Dear Sir,

                                Thank you for voicing out your concerns through this forum.

                                I have taken note of your concerns and regret the inconvenience you had to face.

                                May I request you to write in to my email - indu.[protected]@mahindraholidays.com to help us discuss to sort out your concerns.

                                Regards,

                                Indira
                                Member Relations
                                Club Mahindra
                                Verified Support
                                Oct 08, 2010
                                Club Mahindra Holidays Customer Care's response
                                Dear Member,

                                With reference to the review posted here, we regret the inconvenience you had to face.

                                Please provide us with your membership details to enable us to discuss and sort out your concerns.

                                Do write back to us at indu.[protected]@mahindraholidays.com and we will ensure to revert at the earliest.

                                Regards
                                Indira
                                Member Relations
                                Club Mahindra
                                Verified Support
                                Oct 12, 2010
                                Club Mahindra Holidays Customer Care's response
                                Dear Bhargavarish,

                                Iam concerned that you have some reservations with regard to the membership.

                                May I request you to kindly send in your membership details to my email - indu.[protected]@mahindraholidays.com. I will ensure to revert to you as soon as possible.


                                Regards
                                Indira
                                Member Relations
                                Club Mahindra
                                Verified Support
                                Oct 14, 2010
                                Club Mahindra Holidays Customer Care's response
                                Dear Bhargavarish,

                                We will ensure to revert to you with the status, for which we would require your membership details.

                                Please mail them to my email - indu.[protected]@mahindraholidays.com

                                Regards
                                Indira
                                Member Relations
                                Club Mahindra
                                Verified Support
                                May 16, 2011
                                Club Mahindra Holidays Customer Care's response
                                Dear Ms.Sheetal,

                                Thank you for writing in and voicing your concerns through this forum.

                                We are certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient.

                                May we request you to kindly send in your membership details to the email - indu.[protected]@mahindraholidays.com. We will ensure to revert to you at the earliest.

                                With regards
                                Saurabh
                                Member Relations
                                Mahindra Holidays
                                Verified Support
                                May 13, 2013
                                Club Mahindra Holidays Customer Care's response
                                Dear Sir,

                                We are keen on getting in touch with you and apologize for the inconvenience caused. Please share your contact details at http://is.gd/CMListening and any other concerns that you may want to share with us to progress matters further.

                                Warm Regards,
                                Club Mahindra Team.

                                Club Mahindra — biggest cheaters

                                we never get booking at clubmahindra, they have standard answer not available, even if we book 3 months advance. When we call the resort directly and check, it will be available. They dont refund the membership amount nor give us booking for holiday resorts. They realy give mental torture. forget about enjoying the holidays we cant have peaceful life at home. Customer care sucks.

                                please dont go for their membership and get cheated

                                Movie Vouchers — not able to redeem

                                This is regarding my India Today Movie Vouchers (associated with Big Tree Entertinment) that i booked 5 months before. Payments have been debited from my account credit card account , but till now i have not been able to redeem it even once. I talked to the customer care people but they said that right now a lot of rush is there for the movie vouchers and i shud redeem it after some time. It's been almost five months still i didn't get any of the get vouchers redeemed.

                                Kindly look into the matter and get back to me either at mala.[protected]@gmail.com or [protected]

                                Thanks

                                Mala
                                Delhi
                                Club Mahendra (Mumbai) called me at least 5 time to inform me that I have won free three day stay at their resort and will be given coupon if I attend their "presentation" for 45 mts. I made myself very clear that at present I am not interested in membership. But they said fine. So me and my husband went on 7th January 2010 at their office at Nariman Point. Behaviour of th staff was terrible, they just made us wait without reason, asked irrelevant questions like car no, who takes decission at our place etc etc. My husbad is a doctor and myself manager with public sector bank. We had to hear comments like "sab fukat holiday ke liye chale aate hai!!!!". It was horrible experience. Name of the marketing officer attending was Mr Farshogar. Hope some action is taken against them
                                yes they are cheater same thing happened with me, we should do something for this, Why they openly fool the people, A common people dont hav time to run about here and there for there rights and they are busy in the daily lively hood and bread and butter.
                                yes i aggree mahindra club is a cheater
                                I am totally frustrated with the treatment from Clubmahindra resort guys I mean the Mahindra Holidays guys. They did not entertain my Holiday plan with the special offer provided to be during singing the membership. On top of that they are asking me for an alternative. Is this the way these people behave.
                                On top of that for the 2 years I have not utilsed any holidays but I have to pay ASF, If thats fine but still these people misplaced my cheque and asking me together for 2 years the ASF money. And when I need to book the holidays, they say pay your ASF and Book. If I book later, they are coming back with Alternatives. THis is too much. I am totally cheated by this Club Mahindra guys. Mahindra Holidays Guys. I have all the communication mails with these people.

                                Now Any body can help me In getting back My Membership money atleast From these <strong><B>Club Mahindra Fraud Company<B> </strong>
                                Also I am surprised how these people maintain their website to hide these complaints from the new person looking at reviews on Club Mahindra or Mahindra Holidays. these complain cached pages on Club Mahindra or Mahindra Holidays come after few pages only on Google Search. Google please put these pages in the front.
                                Dear All
                                The rosy picture that club mahindra present you when they sell the holiday package is all a marketing
                                gimmick. They can go to any extent to sell the package as people sitting in front of them are just targets. They lie, manipulate, bargain and sell the package. The worst part is that they send the details after 10 to 15 days so that you are not even able to revert your decision.

                                I have following complaints against club mahindra.
                                1. The executive promised me 3 weeks of holidays per year for 25 years and when the details came it was only 3 years and not for 25 years. ( i have written proof by the executive.)
                                2. The airline tickets worth rs. 20000 provided were not worth rs. 20000 as the company cut rs. 2000 as the commission.
                                3. The refund policy is not at all well defined. The refund to some customers have been provided as they have the status but to some customers it is not possible.
                                4. The holiday homes are otherwise also available with every travel agent at very cheap prices. I don't understand why company is fooling with people by selling it at such high prices otherwise.
                                5. The RCI membership promise is fake.
                                Dear Ma'am
                                I have tried my best talking to people from club mahindra but in no vein. I am seriously considering legal action against the group as I have seen many more complaints of the same nature. I will definitely try and get the court to notice that company has no policy, no fixed prices, no refund policy and above all they are trying to sell the product which is available at much cheaper rates in the market. I feel so bad that your executives even lie as they have to achieve the daily target. I bought the package in name of mahindra as I thought it is a reliable group. Sorry but I feel it is as good as any local Indian company. Will send you the details only if i am promised that some action shall be taken.

                                Regards
                                Dear Ma'am
                                I am really surprised that I have sent you a mail on the above mentioned email id and there has been no response at all. I have sent you all the the required details on the above mentioned email ID. Kindly let me know the status as I am thinking of legal action otherwise.

                                Regards
                                Dear all

                                As they are trying to take away our hard earned money by lying to us lets do something that will sweep them off their feet. I am going to start distributing messages outside sales office informing people about the consumer complaints against them. I have got the messages printed and will distribute them with the help of other harassed members. Lets effect their sales and then only they will realize that something has to be done with these complaints.

                                Regards

                                Bhargavarish
                                STAY AWAY from the company Club Mahindra... I am a (un-happy) member too, even after paying so much, I do not get my holidays, they ask us to plan 6 months in advance, all services in their resorts are to be paid extra, dining charges are too high, ASF (annual subscription fees) to be paid extra each year in addition to membership fees (the ASF charges increase every year), not all resorts have kitchenettes... long list of issues which the management doesn;t care for, all they want is to make new members. A review is also posted at http://shib4u.blogspot.com/2009/04/club-mahindra-review.html.

                                Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.
                                STAY AWAY from the company Club Mahindra... I am a (un-happy) member too, even after paying so much, I do not get my holidays, they ask us to plan 6 months in advance, all services in their resorts are to be paid extra, dining charges are too high, ASF (annual subscription fees) to be paid extra each year in addition to membership fees (the ASF charges increase every year), not all resorts have kitchenettes... long list of issues which the management doesn;t care for, all they want is to make new members. A review is also posted at http://shib4u.blogspot.com/2009/04/club-mahindra-review.html.

                                Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.
                                I have received a call from Club Mahindra Local Office.... "That you attend our presentation for membership with your spouse.... for spending your valuable time; we will give you complementary gift voucher of 2N/3D holiday whether or not you are taking our membership"

                                I have attended the same & not opted for their membership. At the end of the presentation they have given me gift voucher for 2N/3D.

                                I have attended on 02-Mar-2011, but they have put date of issue of voucher : 25-Jan-2011. When I have tried to redeem the voucher online through their website, 1st I have been informed that validity is till 17-Aug-2011, when I have argued, they have asked for the scanned copy of voucher, which I have given to them. Now, they are saying validity is 25-Jul-2011, but it should be 02-Sep-2011.

                                Again, they are saying "The Complimentary Holiday Voucher can be used only in the following periods Jan 28th to March 20th, 10th July to 20th September, November 25th to December 15th", so basically, the validity of the voucher is less than 2 months. I have told them to give me any weekend dates, but either they are giving very odd dates or odd location. Since I have not taken their membership, they are literally harassing me in redemption of the gift voucher. Whenever, we ask for some specific location or dates, they are saying that it is booked.

                                I request you all not to attend such presentation organized by Club Mahindra. They are just cheating people.

                                I have never expected such response from the Group like MAHINDRA.
                                Dear Saurabh,

                                We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through Consumer Complaints.
                                We appreciate your patience and understanding.

                                Thank You,
                                Club Mahindra.
                                They are worst, , , , , cheaters
                                There should be a strict action taken by government against all these unfair practices...they have only 100 rooms to give but they make lakhs and lakhs of member...
                                BAN CLUB MAHINDRA...PROTEST AGAINST THEM.
                                add to this i have attended same type of presentation on 10 Dec and after not opting to membership gift voucher was not given instead promised to courier same with in two day time but till date it is not being sent. pl.provide gift voucher quickly so we can plan journey..
                                if company is not wiling to provide gift voucher than they must not assured same and try to fool people...

                                Sanjay kulshreshtha
                                Dear Sir,

                                I am Priyanker Aggarwal, working with a very reputed firm L&T, had been contacted by club mahindra representative & called that i have won 3 days 2 nights free holidays coupon from club mahindra along with 2 movie tickets, i took leave from my office n went to their office at Club Mahindra, Pacific Mall.
                                They consume my time (there representative Rahul Gupta) & atlast gave me coupon for holidays which are not working & most importantly they told us that movie are with one of their employees which are not here, they will courier my movie tickets within a week to our address mentioned in our form.


                                Coupon which they had provided is not able to redeem & i still waiting for my movie tickets, when called their representatives they are giving satisfactory replies saying they dont have movie tickets, if they dont have movie tickets then why did they call us making my one LOSS OF PAY day.

                                Kindly do the needful.
                                Priyanker Aggarwal
                                Whenever you ask for reservations they will show no availability, what is the point of enrolling so many members if you dont have sufficient rooms to cater to the existing set of members. This is pathetic and fraudulent practice.
                                Dear Sir/ Madam,

                                Sub : Termination (Cancellation) Club Mahindra Membership bearing membership no. 282646

                                This has reference to my meeting with Ajit Totre (Assistant Manager - Member Retentions - Mahindra Holidays &amp;amp; Resorts India Limited) today (15 Feb 2014 - 4:30 pm ) at their Vashi office and subsequent telephonic discussion had with Ritesh Panchal (Senior Manager - Member Retentions - Mahindra Holidays &amp;amp; Resorts India Limited) on the above mentioned subject matter.

                                Wish to highlight the following :

                                1&amp;gt; I had taken the Club Mahindra membership for approx Rs.1.8 lakhs;
                                2&amp;gt; Paid up more than one lakh until life took a U turn and I was jobless due to recession. Thats when I stopped paying the EMIs and gave up the thought of continuing with this membership. I did not even make any noise about refund of the money already paid up. Instead I had given a formal written request at their Vashi office to cancel my membership. But the irony was this request was not adhered to and I still continued to get communications from Club Mahindra stating my membership is still on;
                                3&amp;gt; Then came Ajit Totre in the scene, and post a meeting with him at my residence, followed by telephonic followups by him, I got convinced to reinstate the membership after Ajit worked out an EMI structure with some waiver done;
                                4&amp;gt; However since I was just slowly coming back to financial normalcy, me and wife revisited our capability of repaying the EMI consistently post which we realised it was not gonna be possible for now;
                                5&amp;gt; So within a week of submitting post dated cheques ( for next 5 months) and signing the ECS mandate for EMIs post 5th month onwards, I called on Ajit and informed him of my decision to call it quits i.e. I do not
                                want to continue with the membership and hence return my cheques and cancel my EMI request;
                                6&amp;gt; To this Ajit advised me to do a stop payment for all the 5 cheques and since the ECS will start only after 5 months, he will in the interim inform the Club Mahindra Finance team and have the needful done to
                                cancel the ECS request. He further added that around Jan&#039;14-Feb&#039;14 I should send an email to remind on my Cancellation request on a formal note;
                                7&amp;gt; Now for last 5 months (Sep&#039;13, Oct&#039;13, Nov&#039;13, Dec&#039;13, Jan&#039;14) the EMI being collected via the post dated cheques was dishonored since I had already made a stop payment to all the 5 cheques;
                                8&amp;gt; Shockingly there was not a single call/ visit by any Club Mahindra personnel (Customer Service/ Retention/ Collections) to cross check with me as to why my EMIs have not cleared for last 5 months;
                                9&amp;gt; So this approach from Club Mahindra gave me the feeler that probably the membership is cancelled and Ajit
                                has managed to do the needful;
                                10&amp;gt; But today (15 Feb 2014) I was taken aback completely when I got an SMS from my ICICI account informing the EMI for 3824 has been cleared. This only means Ajit had not informed finance (maybe due to impact on his sales target) / or he had informed finance but Mahindra Holidays &amp;amp; Resorts India Limited Finance team had not done the needful (maybe necessary follow up from Ajit could also be missing here).. cannot say at which point the
                                slip is. To add on the timing of this EMI deduction is just too bad as this money has been buffered to help a family friend hospitalised and in need of money. At my end, I missed out to write the one liner email to
                                Ajit early this month to remind him on the cancellation request. But not sure if my email reminder would have really avoided today&#039;s EMI deduction, considering my membership continuing even after me visiting
                                Vashi office and giving a formal written application in my previous attempt to terminate this membership.
                                11&amp;gt; I have already lost a lakh plus in this membership My initial experience with Mahindra Holidays &amp;amp; Resorts India Limited even at the time of taking up the membership was not great at all as I had to chase a lot to finally get the basic commitments finally incorporated.
                                12&amp;gt; So request you to review my issue on a fast track and help to have the amount of Rs.3824/- credited back to my account at the earliest.

                                Lastly the attitude and approach I faced with Ajit Totre today, and looking back on the overall experience, leads to a huge question mark on the basic professional ethics followed by a known and esteemed organization like Mahindra Holidays &amp;amp; Resort India Limited.

                                Looking forward to your early and positive resolution.RegardsAyesha Nair &amp;amp; Sanjiv Nair
                                PLEASE HELP
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                                  skyagarwal
                                  from Mumbai, Maharashtra
                                  May 4, 2011
                                  Resolved
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                                  Address: Nashik, Maharashtra

                                  i am ashokka agarwal of anil printers ltd and my company is the pink member since last 6 years.i would like to share with yu some of my recent encounters with your organisation-

                                  1-we have hardly used the priviledge of our membership due to our over occupancy ,

                                  2-in the month of march my daughter planned a holiday with her kids for corbett park and binsar for the second week of april for 3/4 days. the confirmed accomdation was denied and she had to prepon it for the second week of april as per the confirmed availability and she availed it.

                                  3-for the first time we planned a holiday for nanital for the second week of august 2011 and contacted your reservation office on 23rd april. we were told that the accomdation is full and we can be wait listed.

                                  4-on 24th april we were travelling from ajmer to nathdwara and udaipur.it was sunday . your reservation office was closed on this day.we were not having access to internet. we got club mahindra mumbai office number from JUST DIAL to enquire weather club mahindra has got any property in udaipur.it was around 4/5pm.

                                  5-one lady picked up the phone and she refused to give any contact number or any help to us .somehow we came to know that club mahindra has recently aquired a 3 star property in udaipur and it is operational.

                                  6- we contacted ur udaipur property and were informed that accomadation is available and were informed about the charges etc. we informed that we are pink member and will prefer to stay at club mahindra rather then any other place. the contact person immediately requested our contact number and very politely told that he will comeback to us very shortly. we were travelling by road and our expected arrival in udaipur to be around 8pm on sunday 24th april.

                                  7-in the next 15 minutes we got the call that accomdation is full and sorry.

                                  8-now in the background of my recent experiance with your organisation i would like to understand ur policy for the members. weather the membership is a mockery,eyewash and a leagal camaflogue to finance your property aqusitions with interest free money.

                                  9- we became member due to MAHINDRA name attached .we were of the belief and opinion that mahindras are in ethical and honest business and comitted to fulfill the promises given.

                                  10- in all ur properties the holidays are availale through MAKE MY TRIP .

                                  11-we are very much disappointed and started thinking that no one is exceptional. your quaterly financial results have been published and in future they will be much better since you have devised the ingenious way of financing your business with interest free money.

                                  12- i may or may not take further my grievance and experiance but if yu continue to do the same there may me some ANNA HAZARE to expose your unethical practices.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear Mr. Agarwal,
                                  We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through Consumer Complaints.
                                  We appreciate your patience and understanding.
                                  Thank You,
                                  Club Mahindra.
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                                    vikram.khosla
                                    from Mumbai, Maharashtra
                                    May 1, 2011
                                    Resolved
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                                    Address: Mumbai City, Maharashtra

                                    Sir,
                                    Ref.:(refund of tocken money Rs. 10000)
                                    I Vikram Khosla payed 10000 on 16/12/2007 as advance on one condision that if our group of friends will take your membership then only we'll become your member,it was ensured by your executive that we can take back our deposit .Your exicutive who is in touch with us staying at vasi road (dist. thane) we called him several times every time he ensured us about our refund we told him that we have recept of Rs.10000 which is issued by your compney, but now he says that he has left the job. But now your new executive is refussing to give the refund back.It has been a long time 3 years and 4 months but still we didn't get any reply from your side so please look in to the matter and refund our money as early as possible Please reply fast.
                                    THANK YOU.
                                    Sep 5, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    May 02, 2011
                                    Club Mahindra Holidays Customer Care's response
                                    Dear Mr.Khosla,

                                    Thank you for voicing your concerns through the forum.

                                    We regret the inconvenience caused and would like to look into your concerns for which we would require you membership details. Please send across the same to indu.[protected]@mahindraholidays.com.

                                    We will revert at the earliest.

                                    With regards
                                    Saurabh
                                    Member Relations
                                    Mahindra Holidays
                                    Hello,

                                    Registered my member ship with Culb Mahindra Holidays in the month of Feb. 2011 and paid amount of Rs. 16300/- as DP amount. Sales executive Arun Upadhyay assured me the registration details and kit will reach me in next 15 days time but no such details till date i received.

                                    Calling multiple time to executive he has some new story all the time.

                                    Now i want to cancel my membership and want my money back.

                                    Please let me know how can get my money back.

                                    Regards,
                                    Ali
                                    Hi Team,

                                    My membership id is 2350759.

                                    I was promised by your sales person that I will get my LCD TV once I pay my 3 emis after that even if I cancel my membership I will get back my TV and no other dues would be paid to me. Now 90 days have been passed and I am still awaiting my TV. When i called up the customer care they told me I cant get my TV as my membership is cancelled. This is pure cheating on part of your sales team. Now I want my money back which I have paid as advance as I dnt want any TV in return. I think I have paid close to 50k which I need back otherwise i will need to file a cheating complaint with Consumer forum. Please call me on [protected] for further details.

                                    Ashish Kotian
                                    Vasai.
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                                      vyas_varma
                                      from Mumbai, Maharashtra
                                      Apr 17, 2011
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                                      Address: Bangalore, Karnataka

                                      I paid 2.4 lakhs to buy a pre-owned Club Mahindra membership from their channel partner Golden Stables Outsourced Company Pvt. lt. Received confirmation of the same and a note that the membership would be transferred. Now it is over 1 year but am not getting any response from Golden Stables. On checking with Club Mahindra, they are just washing their hands off saying that the contract with Golden Stables has ended and I have to deal with them directly. http://www.gsos.in/ is their website but the number provided there is not reachable, neither are they responding to my emails. If anyone has had similar experience in past and / or can help, would be greatful.
                                      Dear Vyas,

                                      We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through Consumer Complaints.
                                      We appreciate your patience and understanding.

                                      Thank You,
                                      Club Mahindra.
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