Club Mahindra Holidays Complaints & Reviews

Mr. Gopal,
Do you think it takes that bloody long to process the request.
At market rate of interest you intend to enjoy the benifits of keeping the money.

Including the 60 days it would be 4 months by the money is returned.

Would you pay the interest for the period you kept the money.

Cheers!!!

Greetings from Club Mahindra!

We are concerned that you have decided to opt out of your membership.

We hereby confirm that we have started processing the cancellation formalities and you will receive the full refund of the amount paid by you within next 60 working days.

As this amount was paid by credit card we request you to please confirm that there are no dues towards the bank for the transaction done against the club Mahindra membership

Enclosed format for the same, request you to fax the same on[protected] or mail it across.

Should you at any time in the future reconsider your decision, we shall be happy to welcome you back to the Club.
Warm Regards
Preeti Singh | Member Relations | Mahindra Holidays & Resorts India Ltd | Feedback : [protected]@clubmahindra.com | Reservations : [protected]@clubmahindra.com | Call : 39880000* | Business timings: 8.00 AM to 10.00 PM, Monday through Saturday and 9.30 AM to 5.30 PM on Sunday.

*Dial like a local call from: Ahmedabad |Bangalore | Chandigarh | Chennai | Cochin | Delhi | Hyderabad | Jaipur | Nagpur | Kolkata | Lucknow | Mumbai | Pune. Other Cities : Add the STD code of the city that is closest to your's from the list given above. For example [022] 39880000 from Nagpur.

Your online experience just got simpler. Visit your member section at www.clubmahindra.com and check real time resort availability, place a holiday request, and pay your Annual Subscription Fee instantly in a safe and secure manner.

Cheater or Club mahindra one and the same.

Don't buy any club mahindra package...

Club Mahindra Fraud

Dont bother buddy, you will never get a booking even if you have the coupan. They never have availability.

This is a fake complaint making the readers believe that some club mahindra member actully got to visit munnar. Dont believe it.

Dear Sourabh,

We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through Facebook.
We appreciate your patience and understanding.
Thank You
Club Mahindra

Shamelees people in india running such a big mega structure for taking out money from our pocket. Many Institute in India are on same track and same situations occur in front o[censored]s everyday, whether is bank or some clubship etc. Hopeless situation for us i.e the people .

Dear Ashutosh,
We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through Consumer Complaints.
We appreciate your patience and understanding.
Thank You,
Club Mahindra

Mr.Isaac from Club Mahindra alongwith Ms.Neha Agarwal visited my apartment with some reference to take up club mahindra holiday membership. And I had Mr.Isaac visiting card with me, so I contacted him and there were some changes in the offers given at the time of personal meet and over phone, So I wanted to clarify the same with his colleague Ms.Neha on the same & got the No. from Mr.Isaac & I spoke to a gal who quoted to be Neha..and so on. later from the same No. I got messages on whatsapp messenger application as friendly chat with lot of family emotions involved and problems of this gal. who quoted to be neha And she also quoted that she is into modelling & acting in few kannada films & wanted to achieve November month target for visit/membership to their company & they would get Rs.200 as intensives from the company per visit to new references which would be of a great help to her. later I thought of helping them and gave few contacts, name, numbers, references of my friends and relatives. Later I heard nothing from Ms.Neha & when I tried contacting ms.neha on that cell no. there was no response which is suppose to be isaac mobile no. later I found from Club Mahindra office Ms.Neha Agarwal no. and messaged & contacted her. she was totally surprised. and I was totally stranger to her.. she threaten to me to come to my house and talk to my wife about this.? I really dont understand the meaning of cooning me, I confirmed that I received soo many messages from her for a week or soo & she wanted my help, later Ms.Neha agarwal contacted Isaac and checked the whereabouts of this confusion, Isaac confirmed that he was chatting to me as Neha Agarwal & try to cone me & fool me by chatting as Neha Agarwal just to get few references. which was actually not right & ethical as CLUB MAHINDRA seems to be reputed Company in India. I would like the club authority to check in this matter & try to clean up such cheap people from the company which are spoiling the Company's image. I have already told all the my friends and relatives to back out from the offers and not to entertain on the same. And

Club Mahindra — biggest cheaters

we never get booking at clubmahindra, they have standard answer not available, even if we book 3 months advance. When we call the resort directly and check, it will be available. They dont refund the membership amount nor give us booking for holiday resorts. They realy give mental torture. forget about enjoying the holidays we cant have peaceful life at home. Customer care sucks.

please dont go for their membership and get cheated

Movie Vouchers — not able to redeem

This is regarding my India Today Movie Vouchers (associated with Big Tree Entertinment) that i booked 5 months before. Payments have been debited from my account credit card account , but till now i have not been able to redeem it even once. I talked to the customer care people but they said that right now a lot of rush is there for the movie vouchers and i shud redeem it after some time. It's been almost five months still i didn't get any of the get vouchers redeemed.

Kindly look into the matter and get back to me either at mala.[protected]@gmail.com or [protected]

Thanks

Mala
Delhi

Club Mahendra (Mumbai) called me at least 5 time to inform me that I have won free three day stay at their resort and will be given coupon if I attend their "presentation" for 45 mts. I made myself very clear that at present I am not interested in membership. But they said fine. So me and my husband went on 7th January 2010 at their office at Nariman Point. Behaviour of th staff was terrible, they just made us wait without reason, asked irrelevant questions like car no, who takes decission at our place etc etc. My husbad is a doctor and myself manager with public sector bank. We had to hear comments like "sab fukat holiday ke liye chale aate hai!!!!". It was horrible experience. Name of the marketing officer attending was Mr Farshogar. Hope some action is taken against them

yes they are cheater same thing happened with me, we should do something for this, Why they openly fool the people, A common people dont hav time to run about here and there for there rights and they are busy in the daily lively hood and bread and butter.

yes i aggree mahindra club is a cheater

I am totally frustrated with the treatment from Clubmahindra resort guys I mean the Mahindra Holidays guys. They did not entertain my Holiday plan with the special offer provided to be during singing the membership. On top of that they are asking me for an alternative. Is this the way these people behave.
On top of that for the 2 years I have not utilsed any holidays but I have to pay ASF, If thats fine but still these people misplaced my cheque and asking me together for 2 years the ASF money. And when I need to book the holidays, they say pay your ASF and Book. If I book later, they are coming back with Alternatives. THis is too much. I am totally cheated by this Club Mahindra guys. Mahindra Holidays Guys. I have all the communication mails with these people.

Now Any body can help me In getting back My Membership money atleast From these <strong><B>Club Mahindra Fraud Company<B> </strong>

Also I am surprised how these people maintain their website to hide these complaints from the new person looking at reviews on Club Mahindra or Mahindra Holidays. these complain cached pages on Club Mahindra or Mahindra Holidays come after few pages only on Google Search. Google please put these pages in the front.

Dear All
The rosy picture that club mahindra present you when they sell the holiday package is all a marketing
gimmick. They can go to any extent to sell the package as people sitting in front of them are just targets. They lie, manipulate, bargain and sell the package. The worst part is that they send the details after 10 to 15 days so that you are not even able to revert your decision.

I have following complaints against club mahindra.
1. The executive promised me 3 weeks of holidays per year for 25 years and when the details came it was only 3 years and not for 25 years. ( i have written proof by the executive.)
2. The airline tickets worth rs. 20000 provided were not worth rs. 20000 as the company cut rs. 2000 as the commission.
3. The refund policy is not at all well defined. The refund to some customers have been provided as they have the status but to some customers it is not possible.
4. The holiday homes are otherwise also available with every travel agent at very cheap prices. I don't understand why company is fooling with people by selling it at such high prices otherwise.
5. The RCI membership promise is fake.

Dear Ma'am
I have tried my best talking to people from club mahindra but in no vein. I am seriously considering legal action against the group as I have seen many more complaints of the same nature. I will definitely try and get the court to notice that company has no policy, no fixed prices, no refund policy and above all they are trying to sell the product which is available at much cheaper rates in the market. I feel so bad that your executives even lie as they have to achieve the daily target. I bought the package in name of mahindra as I thought it is a reliable group. Sorry but I feel it is as good as any local Indian company. Will send you the details only if i am promised that some action shall be taken.

Regards

Dear Ma'am
I am really surprised that I have sent you a mail on the above mentioned email id and there has been no response at all. I have sent you all the the required details on the above mentioned email ID. Kindly let me know the status as I am thinking of legal action otherwise.

Regards

Dear all

As they are trying to take away our hard earned money by lying to us lets do something that will sweep them off their feet. I am going to start distributing messages outside sales office informing people about the consumer complaints against them. I have got the messages printed and will distribute them with the help of other harassed members. Lets effect their sales and then only they will realize that something has to be done with these complaints.

Regards

Bhargavarish

STAY AWAY from the company Club Mahindra... I am a (un-happy) member too, even after paying so much, I do not get my holidays, they ask us to plan 6 months in advance, all services in their resorts are to be paid extra, dining charges are too high, ASF (annual subscription fees) to be paid extra each year in addition to membership fees (the ASF charges increase every year), not all resorts have kitchenettes... long list of issues which the management doesn;t care for, all they want is to make new members. A review is also posted at http://shib4u.blogspot.com/2009/04/club-mahindra-review.html.

Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.

STAY AWAY from the company Club Mahindra... I am a (un-happy) member too, even after paying so much, I do not get my holidays, they ask us to plan 6 months in advance, all services in their resorts are to be paid extra, dining charges are too high, ASF (annual subscription fees) to be paid extra each year in addition to membership fees (the ASF charges increase every year), not all resorts have kitchenettes... long list of issues which the management doesn;t care for, all they want is to make new members. A review is also posted at http://shib4u.blogspot.com/2009/04/club-mahindra-review.html.

Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.

I have received a call from Club Mahindra Local Office.... "That you attend our presentation for membership with your spouse.... for spending your valuable time; we will give you complementary gift voucher of 2N/3D holiday whether or not you are taking our membership"

I have attended the same & not opted for their membership. At the end of the presentation they have given me gift voucher for 2N/3D.

I have attended on 02-Mar-2011, but they have put date of issue of voucher : 25-Jan-2011. When I have tried to redeem the voucher online through their website, 1st I have been informed that validity is till 17-Aug-2011, when I have argued, they have asked for the scanned copy of voucher, which I have given to them. Now, they are saying validity is 25-Jul-2011, but it should be 02-Sep-2011.

Again, they are saying "The Complimentary Holiday Voucher can be used only in the following periods Jan 28th to March 20th, 10th July to 20th September, November 25th to December 15th", so basically, the validity of the voucher is less than 2 months. I have told them to give me any weekend dates, but either they are giving very odd dates or odd location. Since I have not taken their membership, they are literally harassing me in redemption of the gift voucher. Whenever, we ask for some specific location or dates, they are saying that it is booked.

I request you all not to attend such presentation organized by Club Mahindra. They are just cheating people.

I have never expected such response from the Group like MAHINDRA.

Dear Saurabh,

We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through Consumer Complaints.
We appreciate your patience and understanding.

Thank You,
Club Mahindra.

They are worst, , , , , cheaters

There should be a strict action taken by government against all these unfair practices...they have only 100 rooms to give but they make lakhs and lakhs of member...
BAN CLUB MAHINDRA...PROTEST AGAINST THEM.

add to this i have attended same type of presentation on 10 Dec and after not opting to membership gift voucher was not given instead promised to courier same with in two day time but till date it is not being sent. pl.provide gift voucher quickly so we can plan journey..
if company is not wiling to provide gift voucher than they must not assured same and try to fool people...

Sanjay kulshreshtha

Dear Sir,

I am Priyanker Aggarwal, working with a very reputed firm L&T, had been contacted by club mahindra representative & called that i have won 3 days 2 nights free holidays coupon from club mahindra along with 2 movie tickets, i took leave from my office n went to their office at Club Mahindra, Pacific Mall.
They consume my time (there representative Rahul Gupta) & atlast gave me coupon for holidays which are not working & most importantly they told us that movie are with one of their employees which are not here, they will courier my movie tickets within a week to our address mentioned in our form.


Coupon which they had provided is not able to redeem & i still waiting for my movie tickets, when called their representatives they are giving satisfactory replies saying they dont have movie tickets, if they dont have movie tickets then why did they call us making my one LOSS OF PAY day.

Kindly do the needful.
Priyanker Aggarwal

Whenever you ask for reservations they will show no availability, what is the point of enrolling so many members if you dont have sufficient rooms to cater to the existing set of members. This is pathetic and fraudulent practice.

Dear Sir/ Madam,

Sub : Termination (Cancellation) Club Mahindra Membership bearing membership no. 282646

This has reference to my meeting with Ajit Totre (Assistant Manager - Member Retentions - Mahindra Holidays &amp;amp; Resorts India Limited) today (15 Feb 2014 - 4:30 pm ) at their Vashi office and subsequent telephonic discussion had with Ritesh Panchal (Senior Manager - Member Retentions - Mahindra Holidays &amp;amp; Resorts India Limited) on the above mentioned subject matter.

Wish to highlight the following :

1&amp;gt; I had taken the Club Mahindra membership for approx Rs.1.8 lakhs;
2&amp;gt; Paid up more than one lakh until life took a U turn and I was jobless due to recession. Thats when I stopped paying the EMIs and gave up the thought of continuing with this membership. I did not even make any noise about refund of the money already paid up. Instead I had given a formal written request at their Vashi office to cancel my membership. But the irony was this request was not adhered to and I still continued to get communications from Club Mahindra stating my membership is still on;
3&amp;gt; Then came Ajit Totre in the scene, and post a meeting with him at my residence, followed by telephonic followups by him, I got convinced to reinstate the membership after Ajit worked out an EMI structure with some waiver done;
4&amp;gt; However since I was just slowly coming back to financial normalcy, me and wife revisited our capability of repaying the EMI consistently post which we realised it was not gonna be possible for now;
5&amp;gt; So within a week of submitting post dated cheques ( for next 5 months) and signing the ECS mandate for EMIs post 5th month onwards, I called on Ajit and informed him of my decision to call it quits i.e. I do not
want to continue with the membership and hence return my cheques and cancel my EMI request;
6&amp;gt; To this Ajit advised me to do a stop payment for all the 5 cheques and since the ECS will start only after 5 months, he will in the interim inform the Club Mahindra Finance team and have the needful done to
cancel the ECS request. He further added that around Jan&#039;14-Feb&#039;14 I should send an email to remind on my Cancellation request on a formal note;
7&amp;gt; Now for last 5 months (Sep&#039;13, Oct&#039;13, Nov&#039;13, Dec&#039;13, Jan&#039;14) the EMI being collected via the post dated cheques was dishonored since I had already made a stop payment to all the 5 cheques;
8&amp;gt; Shockingly there was not a single call/ visit by any Club Mahindra personnel (Customer Service/ Retention/ Collections) to cross check with me as to why my EMIs have not cleared for last 5 months;
9&amp;gt; So this approach from Club Mahindra gave me the feeler that probably the membership is cancelled and Ajit
has managed to do the needful;
10&amp;gt; But today (15 Feb 2014) I was taken aback completely when I got an SMS from my ICICI account informing the EMI for 3824 has been cleared. This only means Ajit had not informed finance (maybe due to impact on his sales target) / or he had informed finance but Mahindra Holidays &amp;amp; Resorts India Limited Finance team had not done the needful (maybe necessary follow up from Ajit could also be missing here).. cannot say at which point the
slip is. To add on the timing of this EMI deduction is just too bad as this money has been buffered to help a family friend hospitalised and in need of money. At my end, I missed out to write the one liner email to
Ajit early this month to remind him on the cancellation request. But not sure if my email reminder would have really avoided today&#039;s EMI deduction, considering my membership continuing even after me visiting
Vashi office and giving a formal written application in my previous attempt to terminate this membership.
11&amp;gt; I have already lost a lakh plus in this membership My initial experience with Mahindra Holidays &amp;amp; Resorts India Limited even at the time of taking up the membership was not great at all as I had to chase a lot to finally get the basic commitments finally incorporated.
12&amp;gt; So request you to review my issue on a fast track and help to have the amount of Rs.3824/- credited back to my account at the earliest.

Lastly the attitude and approach I faced with Ajit Totre today, and looking back on the overall experience, leads to a huge question mark on the basic professional ethics followed by a known and esteemed organization like Mahindra Holidays &amp;amp; Resort India Limited.

Looking forward to your early and positive resolution.RegardsAyesha Nair &amp;amp; Sanjiv Nair

PLEASE HELP

Dear Mr. Agarwal,
We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through Consumer Complaints.
We appreciate your patience and understanding.
Thank You,
Club Mahindra.

Hello,

Registered my member ship with Culb Mahindra Holidays in the month of Feb. 2011 and paid amount of Rs. 16300/- as DP amount. Sales executive Arun Upadhyay assured me the registration details and kit will reach me in next 15 days time but no such details till date i received.

Calling multiple time to executive he has some new story all the time.

Now i want to cancel my membership and want my money back.

Please let me know how can get my money back.

Regards,
Ali

Hi Team,

My membership id is 2350759.

I was promised by your sales person that I will get my LCD TV once I pay my 3 emis after that even if I cancel my membership I will get back my TV and no other dues would be paid to me. Now 90 days have been passed and I am still awaiting my TV. When i called up the customer care they told me I cant get my TV as my membership is cancelled. This is pure cheating on part of your sales team. Now I want my money back which I have paid as advance as I dnt want any TV in return. I think I have paid close to 50k which I need back otherwise i will need to file a cheating complaint with Consumer forum. Please call me on [protected] for further details.

Ashish Kotian
Vasai.

Dear Vyas,

We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through Consumer Complaints.
We appreciate your patience and understanding.

Thank You,
Club Mahindra.

Dated: 24th April 2008
Dear Sir/ Madam,
This is in reference to the Club Mahindra offer which i took in Feb 2008.
Sir, i had taken an offer from the club Mahindra in which their executive( Mr. John) said that by paying an amount of Rs.29, 978/, we will give you a package in which you are entitled for a seven days holiday at club Mahindra resort any where in India. In addition we will also give you Rs. 4000/ food vouchers plus a Sony handycam and 2nd Ac to and fro train ticket from source to destination and vice versa. After signing an agreement in which all the things which i had mentioned above were mentioned, i gave the executive a cheque of Rs approx 29, 978/.when i asked him that i am not interested in the membership, but i am only interested in the offer, the executive then further told me that when you will return form your trip, you will send me a request to cancel the membership and then its all over. But for that you have to give me some post dated cheques (PDC) so that i can process your trip. Keeping in view that i will be going for a trip in May 2008, i gave him the PDC starting from June so that when i will came back from the trip i will apply for cancelation of my membership and then my PDCs will be cancelled and i don’t have to give them any money. Then i asked him that in May only i m interested in going to the trip to Kerala. He promised me that yes he will give me the dates. After about 25 days i received a letter from club Mahindra in which it was mentioned that my ECS will start form 7th April. I immediately informed the executive that i had not applied for ECS and hence therefore i had given to you the PDC, then how the club Mahindra sent me the letter in which it is written that my ECS will start form April. I also informed the club Mahindra at their Lucknow office regarding the case that i had given the PDC to your executive and in no case should the money be withdrawn from my account under ECS, because I had not applied for any kind of ECS.. The lady at the club Mahindra (Ms Sakshi) said to me that please don’t worry, we Will take care of the same. On 10th April when i checked my account status, i found that the amount of 4858/ was deducted from my account and was credited in the account of club Mahindra. I immediately informed the executive about the withdraw of the amount, then he assured me that within two days my money will be credited back to my account. Sir till now i have called many times to their executive as well as to the head of their Member Relation department (MRD) Ms. Preeti. But they always say that give me two days, give me 3 days and so on. In the agreement form also it is clearly mentioned that I had opted for cheques and not ECS.
Sir, when i have not opted for ECS, how the, money from my account had been debited. This means that they( the Club Mahindra) had tempered the cheque, which is a case of fraud. Also how the bank (Punjab National Bank) had honored the amount when i have not give them any consent letter. Also when i asked about the dates they have to confirm me for my trip to Kerala, they said that the said dates (9-12 May 2008 at Kerala) are not available . So you have to take another destination. Initially i was promised that whatever dates you will ask and the destination, we will provide you, and after 20 days they said that the said dates and destination are not available. Sir this is a case of cheating. when i get fed up with the Club, then I decided to cancel the offer and I asked about the cancellation of my trip, they said that it will take approx one complete month for the process for refunding your money of 29, 978/.
Sir, i am highly confused that my money is blocked, i am not able to get my money of 29, 978/ and 4848/.
Sir kindly do the needful so that i can get my money back as soon as possible.
Thanking you sir,
Yours sincerely
Pooja Agarwal
Club Mahindra Membership Id no - 586600
Phone No-[protected]

I, Atul Goyal, member id 618360 cancelled my membership which was taken on 24th feb, 08. An application was submitted in Rajouri Garden office of Club Mahindra for the same on 26th feb, 08. As per the terms an initial installment of Rs. 41122 was made. Since the membership was cancelled i requested the authority concerned to refund the entire amount as soon as possible. But it has been four months now and i have not yet received any penny. i have mailed the authorities many times before and the response i am getting was never expected. The due date for my payment was May last week but there is again no further response though the club has the policy of refunding the entire amount within a month if the membership is cancelled within 10 days. The manager of rajouri garden office "Deependra Sharma" is in my regular contact who has been very efficiently postponing the matter.
Such things cannot be tolerated more hence if i dont get a proper reply soon i shall be heading towards CONSUMER COURT. I am sending a copy to Deepak Aghi also. Look into the matter soon.

Even I had taken membership on 11th June and now fighting to get my money back. They told me that I have to pay annual subscription charges every year approx 7408/- rs, for 25 years and tht amount will not change, even the documents i received the statement is supported in that. But when I actually came to know they change annual subscription charges every year I got confused. I have credit card transaction dispute in that term and filling case in consumer court.
Even they are unabale to provide me holidays on my desired dates even after giving them many options for dates. They ask me to have holiday as per their dates, which clearly indicates me what kind of service I am going to get in next 25 years. They are just cheating

Club Mahindra is a cheater. It sucks!!
How do they cheat?
1. Their representatives will ask you to fill-up a coupon with your address and phone number.
2. They will call everyone telling him he is a winer in the lucky draw and ask him to collect a free holiday package from their office.
3. If you go there, they will talk about(all are lies) some aluring offers/ packages with Rs.[protected]. They will ask you to provide one account / card number for this payment. They will also ask you sign on a document for this offer. Now you are trapped!!.
4. You actually signed on their membership form with a membership amount of 3-4 lacs. EMIs will be charged to you (you already have authorised them by signing the document and disclosing you card/ account number).
5. You will come to know about this fraud after 1-2 months after recieving the wellcome kit.
6. Now the 2nd phase of the trap: If you go for the cancellation, they will tell you as per rule you have to cancel your membership within 10 days after applying the membership. But you can only know that you have been cheated after 1-2 months of applying the membership.
7. Now the harasment and pain. You will do lot of follow-ups, but you will not get the money back easily.
Please spread this awareness and don't get into the trap of Club Mahindra!! Don't even fill-up the coupon.

I have applied for the Membership on 28.12.2008. In the meeting it was kept secret that that there was yearly payment of Rs. 7408.00 as ASF. When Club Mahindra contacted me on 6th Jan, 09, for my confirmation on the membership, I clearly rejected. Even then they processed my application. I am asking my refund but they are not responding to that. Initially they told me 30 days & now they extended to 40 days.

This shows Club Mahindra Holidays is not a good company.

My question is why they should delay my refund when I informed them well in advance about my unwillingness to join them.

Uday Shetty
Membership No. 1424766

I have taken a membership from Club Mahindra on 5th Dec 2008. At the time of discussion, the sales executive (Mr Aryan Kapoor) did convince me to take the membership. He also said that I can cancel the membership within 10 days of taking the policy.

Due to my sudden financial contigencies, I decided to opt out of the travel plan. I sent a request to to cancel my membership on 8th Dec 2008.

I have paid Rs. 23782.00 and entitled to get the complete refund as per the policy of the comapny. After submitting the request, I called up[protected] & frequent mails sent to customer service department ([protected]@clubmahindra.com) follow up regarding my cancellation.

Since then it been a continous tension for me. I have been calling there customer service department and the Vashi branch office (where my membership cancellation process is going on) but all in vain. They kept telling me that i will get the refund money from the branch but no one tells me when.

I again received an email in month of March 2009 that I would receive an update on my refund cheque status on 31.03.2009 but today the 10th day of April and i have not received any update from them.

Can it be looked upon so that I can get my refund money as soon as possible?

My Membership Id is 1419761
The cancellation request number[protected].

Saket Singh

I have taken a membership from Club Mahindra on 5th Dec 2008. At the time of discussion, the sales executive (Mr Aryan Kapoor) did convince me to take the membership. He also said that I can cancel the membership within 10 days of taking the policy.

Due to my sudden financial contigencies, I decided to opt out of the travel plan. I sent a request to to cancel my membership on 8th Dec 2008.

I have paid Rs. 23782.00 and entitled to get the complete refund as per the policy of the comapny. After submitting the request, I called up[protected] & frequent mails sent to customer service department ([protected]@clubmahindra.com) follow up regarding my cancellation.

Since then it been a continous tension for me. I have been calling there customer service department and the Vashi branch office (where my membership cancellation process is going on) but all in vain. They kept telling me that i will get the refund money from the branch but no one tells me when.

I again received an email in month of March 2009 that I would receive an update on my refund cheque status on 31.03.2009 but today the 10th day of April and i have not received any update from them.

Can it be looked upon so that I can get my refund money as soon as possible?

My Membership Id is 1419761
The cancellation request number[protected].

Saket Singh

Ive been going thru exactly the same frustration since Apr 09.. finally, i have sent them a notice via consumer court services.. lets hope atleast now they respond & refund my money back. Will keep you all posted. Keep the chase on.. dont let these thugs cheat you of your hard earned money. All the best. - Kiran

MY MEMBERSHIP ID IS 1510210. iI HAD SUBMITTED A LETTER FOR REFUND OF MONEY TO VENUE MANAGER
MAHINDRA HOLIDAYS & RESORTS
SHOP NO. 21 THE EASTEND MALL
MULTIPLEX PLOT NO-64, VIBHUTI KHAND
LUCKNOW

AT THE TIME OF TAKING THE MEMBERSHIP YOUR SALES EXECUTIVE Mr VIKAS ARORA HAD TOLD ME TO DEPOSIT Rs 31113/- AND HE WILL GET ME Rs 6000/- THROUGH YOUR SCHEME OF INTRODUCING FRIEND. DURING AUG 09 WHEN I CALLED HIM FOR BOOKING, HE TOLD ME TO SEND MAIL AT HIS E-MAIL ID. WHEN I SUBMITTED THE DATES AND ENQUIRED ABOUT Rs 6000/- HE STOPPED ATTENDING MY CALLS. WHENEVER I MANAGED TO CONTACT HIM THROUGH DIFFERENT NO. HIS REPLY WAS THAT HE WILL CALL ME LATTAR. THIS WAS REPEATED MANY TIMES AND ONE DAY HE SUGGESTED ME TO SENT AN APPLICATION FOR REFUND. AS I FEEL CHEATED BY YOUR EMPLOYEE AND ON HIS WORDS I HAD SUBMMITED THE FOLLOWING APPLICATION AT YOUR LUCKNOW BRANCH AT WAVE MALL. 20 DAYS BACK.

TO,
VENUE MANAGER
MAHINDRA HOLIDAYS & RESORTS
SHOP NO. 21 THE EASTEND MALL
MULTIPLEX PLOT NO-64, VIBHUTI KHAND
LUCKNOW
SUB- REFUND OF MONEY/CANCELLETION OF MEMBERSHIP NO-1510210

Sir,
With reference to telecon between Mr vikas Arora (Sr Holiday Consultant) of your branch and myself.

I had deposited Rs 31113/- in Club Mahindra Holiday Group. Due to the reasons known to Mr Vikas Arora I am unable to continue.

therefore I request you to refund my hard earned money in my account no. [protected] SBI Ismailganj Branch Lucknow.

Thanking you.
Rajiv Chaturvedi.

I am serving in Indian Air Force as a clerk and and feel that an employee of company like Club Mahindra shouldnot try to fool a defence personnal. And hope I will get my hard earned money very soon.

Membership ID 2542611 - Ajay Pawar/Komila PawarI had opted for the membership of Club Mahindra vide the above membership ID. I would request you to refund the amount of Rs.26000/- paid by me about in March 2014 towards down payment and 3 EMIs of my membership of Rs 8468 each. In spite of my repeated requests and reminders, they have failed to provide me the membership facilities/holiday booking and freebies offered at the time of signing up for the membership. I was promised a gift voucher for diamond jewellery, 7 nights holiday with RCI, Rs.5000/- worth of meal vouchers plus some free stays at Club Mahindra resorts in India. None of the above freebies... and Sales representative Mr . Amit neither picks up the phone.

Membership ID 2542611 - Ajay Pawar/Komila PawarI had opted for the membership of Club Mahindra vide the above membership ID. I would request you to refund the amount of Rs.26000/- paid by me about in March 2014 towards down payment and 3 EMIs of my membership of Rs 8468 each. In spite of my repeated requests and reminders, they have failed to provide me the membership facilities/holiday booking and freebies offered at the time of signing up for the membership. I was promised a gift voucher for diamond jewellery, 7 nights holiday with RCI, Rs.5000/- worth of meal vouchers plus some free stays at Club Mahindra resorts in India. None of the above freebies... and Sales representative Mr . Amit neither picks up the phone.

On 20th july, I was been called at hotel holiday inn to attend some kind of seminar by Club Mahindra. I went there and they gave me certain points forward . at that time they did not give me the full informtion which i got to know later on. i paid them rs 26200 through my credit card.(hdfc bank)
the next day i wasnt satisfied with the company&#039;s membership scheme( white) so i submitted an application in the local sales office in ranjit avenue, Amritsar to MR. ANIT PAUL SINGH and he didnt accept the application directly and asked us to submit it on the reception. so we submitted the application of membership cancellation there and got it signed from the madam sitting there( navreet kaur)- receptionist.( on 22ndjuly)
Under the CONSUMER PROTECTION ACT( CPA) membership scheme of any kind has a cooling off period ( 10days) in which every consumer has a right to cancel or withdraw the membership scheme if he/she is not satisfied.
look into the matter and kindly refund our money back as soon as possible.

Name: VIKRAM ARORA
FORM NO.: JUNE/2014/050554
EMAIL: arora.[protected]@gmail.com
ph: [protected]/[protected]

On 20th july, I was been called at hotel holiday inn to attend some kind of seminar by Club Mahindra. I went there and they gave me certain points forward . at that time they did not give me the full informtion which i got to know later on. i paid them rs 26200 through my credit card.(hdfc bank)
the next day i wasnt satisfied with the company&#039;s membership scheme( white) so i submitted an application in the local sales office in ranjit avenue, Amritsar to MR. ANIT PAUL SINGH and he didnt accept the application directly and asked us to submit it on the reception. so we submitted the application of membership cancellation there and got it signed from the madam sitting there( navreet kaur)- receptionist.( on 22ndjuly)
Under the CONSUMER PROTECTION ACT( CPA) membership scheme of any kind has a cooling off period ( 10days) in which every consumer has a right to cancel or withdraw the membership scheme if he/she is not satisfied.
look into the matter and kindly refund our money back as soon as possible.

Name: VIKRAM ARORA
FORM NO.: JUNE/2014/050554
EMAIL: arora.[protected]@gmail.com
ph: [protected]/[protected]

1. I wanted to withdraw my membership from the Mahindra Club due to non-responsive customer services provided. I had deposited Rs 26, 200/- as initial payment towards the membership.I requested them to remit the money ASAP to my credit card.
2. Yesterday I got a call that now I will not get the money back as I have received the confirmation call..what is this? First of all I got a call but I had some doubts due to which the call was not confirmed secondly vaibhav and kiran as your rep told us that in case I dont like the membership I can withdraw anytime at the rate of one week @ 13280/- will be charged and balance money will be reimbursed with no questions asked for what ever time I had used the membership. Now I am told that my money will not be returned in case I cancel my membership..if these are the ethos and business practises followed in this company then I am sorry to say rs 26200 is small amount for such a company but the reputation of the company is I think more important. the company cannot just not refund the money if I have not utilised any facility and cancelling it within one month of taking it ..the reason was this customer service only and now I find the wrong practises also being adopted to increase their profit.
3. I have full conversation at whats app with the rep which clearly shows their services and luke warm response. I applied for memebership on 11 may 2014...after nearly one month also things were not streamlined. I updated my address in first week of june..and kit reached the wrong address on 02 july though everytime I was confirmed that sir your address has been updated. So you tell me as a customer what should I do? Still should I invest rs 326000 in such company..pl be fair...

I am planning to cancel my membership and refund the amount INR 52K.
I haven&#039;t used any of the service.
I contacted the executive immediately for cancellation . But he has not responded which has caused the delay .

So, they are saying that I will not get single penny and reluctant to include the escalation in the mails I am sending .

Regards,
Seshuabbu

I am planning to cancel my membership and refund the amount INR 52K.
I haven&amp;amp;#039;t used any of the service.
I contacted the executive immediately for cancellation . But he has not responded which has caused the delay .

So, they are saying that I will not get single penny and reluctant to include the escalation in the mails I am sending .

Regards,
Seshuababu

I would like to inform you that about a year ago I bought a Mahindra Scorpio and after some days I got a request call from your company to come a Hotel regarding some tourism package.

Reshma Kausar (CDSO) convinced me as well as my family to become a member of Mahindra Club and I agreed with her though I had enough trust on Mahindra Brand and for this member I paid Rs.26200/- cash where I received a provisional Cash Receipt on dated 16/03/2014.

She called me once to complete some formalities of documentation but unfortunately after one month of my member I failed to present myself over there due to my Kidney disease(PUJ Obstruction) and I went for treatment at Apollo Hospital Bhubaneswar for a month and after discharge my doctor strictly advised to take BED REST FOR 1 YEAR.

And for this I couldn&#039;t avail myself for further formalities and its already been 4 months I have been trying to contact Miss Reshma Kausar for clarification regarding my bad days but not getting and even I have not got any follow up from your end.

So its my humble request to you help me to get my money back as soon as possible and here I have attached the money receipt.

Thank You
Regards
Kamal Lochan Das
Mob - [protected]/[protected]

We got a call from telecaller of Club mahindara &amp;amp; we attended their session at R-City mall, Ghatkopar. We spends around 3 hours for their session, after that we enrolled ourselves for their package. After that we paid them 10% amount of total package, which is around Rs. 26500/-.
Due to certain financial constrains, it&#039;s not possible for us to continue with them. So we informed them &amp;amp; asked them to refund our money. But they refuse to pay us, because their company policy didn&#039;t allow them.

Dear Aarti,

We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through consumercomplaints.in.
We appreciate your patience and understanding.
Thank You
Club Mahindra

Dear Pravesh,
We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com.
We will ensure to revert at the earliest. Thank you for voicing out your concerns through Consumercomplaints.in.
We appreciate your patience and understanding.
Thank You
Club Mahindra.

I, too, a victim of false promises done by the sales person . I would like to know the name and e- mail Id of Head of Customer service and HR of club mahindra .

NOT ONLY ME BUT WE THREE O[censored]S HAVE FACED THE SAME ISSUE WITH MAHINDRA CLUB, I HAVE RAISED IT TO THE ALL AUTHORITIES OF THE CLUB, BUT NO RESPONSE. EVEN I ASKED FPR PERSONAL MEETING BUT NO RESPONSE.

i too was a victim twelve years back.even the holidays when u want u will not get ur choice even i[censored] fall in to that category. they say u have to book 6 months in advance. popular places u wont get. at the same it has been observed by me, the accn which was denied to me as per my choice was sold in the open market to prospective clients at a higher rates. this fraud is going on at all sites of mahindra holidays. at the time of membership we were told that we can sell or holidays when we can not use them.. but no assistance was given by the company and they have violently not co-operated...in the end i have to lose 21 days of precious holidays ... mahindra is making a wind fall due to such customers and continues to cheat people... my sincere advice not to fall for such gimmics and do not go for mahindra holidays club membership...these rouge employees are enjoying the comforts of life at the cost of members hard earned money...

Dear Sir
nu 1541992 Geetika Bahu
This is to share with concern that i have already done the payment o[censored]pgradation from One single bed room to studio Red but later cancelled by us but that money has still not refunded till date and now when we are booking our holidays they are threatening to first pay our due amount . The amount of rs 8000 plus was paid through credit card in Verka Beach last year
Now no one is confirming the receipt kindly call back with a suitable reply or else i have the only option to go to consumer cell for an official complaint .
THIS WILL GO AGAINST YOUR COY REPUTATION and future membership

Kindly intervene


Col Sunil Bahuguna

how can i pay my asf by online?
pls send the mode of the payment
my member ship number is 2561636

I have also cheated by these people during their presentation they have not informed me about the Annual Subscription and later he told me there is annual subscription fees i have to pay every year for 25 years, they have deducted the EMI also without my concern, i am fighting with them.. Please don't fall into this fraud. My membership 2664516

Regards

S.Nanajee Rao.

Thanks for your response,

I withdraw my word of saying being cheated, there could be some miscommunication/misunderstanding while explain this product, However kindly revert back my money which was deducted..

Kind Regards

S.Nanajee Rao

I think Club Mahindra never inform our client about ASF while meeting. In my first year I told the same so they told me that if you avail the holiday then you will have to pay but for last 2 years I didn't avail holidays due to some personal issues. I tried to call at club mahindra call center so many times but never got chance to speak with any adviser.

Also whenever you tried to book the resort then all resorts are booked for Red or purple at holidays or in vacations.Off season days or in which no one booked then those days are available for lower category.
So i am frustrated with this type of offers. Because when I had time then no resorts are available.
Every year had to pay 13000/- for ASF only.
My Club Mahindra ID is 1473096.

Amit srivastava

We too got confused and subscribed for membership but now we want to discontinue with it. Unfortunately, Club Mahindra doesn't have such facility of discontinuing membership and to get back our paid amount.

Am a club Mahindra member ID 1828571.

The ASF is atrocious. At Rs. 18, 000 + for the category I am in, it amounts to Rs. 2, 570 + / day. In today's discounted hotel tariff regime, one can get suitable accommodation at a choice location on a chosen date. No restrictions.

And you don't have to pay lakhs of Rupees upfront.

With the ASF, the timeshare model of holidaying turns out to be a sham.

Club Mahindra should not collect this ASF from members.

I am interested in Making ASF Payment vide neft, kindly send your bank details for payment at the earlierst.

Balram V Khasnis
Membership ID 2521657

my membership no is 2531657 & not 2521657

I too got cheated by club mahindra and was. Never informed about the annual subscription fees.
I have sparingly used the membership and my days get lapsed which again was not told to me at the time of signing up.
I have complained to them many times but people just hang up with the promise of getting a senior to call me and I am still waiting for a senior to call for more than 2 years.
I do get a call for paying asf for last year and when I tell them the reason for not paying they hurriedly hang up.
Wish I could raise this scam Ponzi scheme at any forum where I will be heard.my membership number is 50574.
I actually wanted to pay right now since I was getting repeated calls which sound more like collection agent calls.

the same has happened to me.
my membership ID Is 2621969.

i was never told about the ASF, and with a 10% increase in the ASF is atrocious.

this is my 2nd year of membership, i have a red 1 BR. and i would like to sell my membership.

though the resorts are good enough, but the ASF is too much for a comman man, and i am sure if the executive give full information about the ASF every year, no one will ever buy it.