Club Mahindra Holidays Complaints & Reviews

Dated: 24th April 2008
Dear Sir/ Madam,
This is in reference to the Club Mahindra offer which i took in Feb 2008.
Sir, i had taken an offer from the club Mahindra in which their executive( Mr. John) said that by paying an amount of Rs.29, 978/, we will give you a package in which you are entitled for a seven days holiday at club Mahindra resort any where in India. In addition we will also give you Rs. 4000/ food vouchers plus a Sony handycam and 2nd Ac to and fro train ticket from source to destination and vice versa. After signing an agreement in which all the things which i had mentioned above were mentioned, i gave the executive a cheque of Rs approx 29, 978/.when i asked him that i am not interested in the membership, but i am only interested in the offer, the executive then further told me that when you will return form your trip, you will send me a request to cancel the membership and then its all over. But for that you have to give me some post dated cheques (PDC) so that i can process your trip. Keeping in view that i will be going for a trip in May 2008, i gave him the PDC starting from June so that when i will came back from the trip i will apply for cancelation of my membership and then my PDCs will be cancelled and i don’t have to give them any money. Then i asked him that in May only i m interested in going to the trip to Kerala. He promised me that yes he will give me the dates. After about 25 days i received a letter from club Mahindra in which it was mentioned that my ECS will start form 7th April. I immediately informed the executive that i had not applied for ECS and hence therefore i had given to you the PDC, then how the club Mahindra sent me the letter in which it is written that my ECS will start form April. I also informed the club Mahindra at their Lucknow office regarding the case that i had given the PDC to your executive and in no case should the money be withdrawn from my account under ECS, because I had not applied for any kind of ECS.. The lady at the club Mahindra (Ms Sakshi) said to me that please don’t worry, we Will take care of the same. On 10th April when i checked my account status, i found that the amount of 4858/ was deducted from my account and was credited in the account of club Mahindra. I immediately informed the executive about the withdraw of the amount, then he assured me that within two days my money will be credited back to my account. Sir till now i have called many times to their executive as well as to the head of their Member Relation department (MRD) Ms. Preeti. But they always say that give me two days, give me 3 days and so on. In the agreement form also it is clearly mentioned that I had opted for cheques and not ECS.
Sir, when i have not opted for ECS, how the, money from my account had been debited. This means that they( the Club Mahindra) had tempered the cheque, which is a case of fraud. Also how the bank (Punjab National Bank) had honored the amount when i have not give them any consent letter. Also when i asked about the dates they have to confirm me for my trip to Kerala, they said that the said dates (9-12 May 2008 at Kerala) are not available . So you have to take another destination. Initially i was promised that whatever dates you will ask and the destination, we will provide you, and after 20 days they said that the said dates and destination are not available. Sir this is a case of cheating. when i get fed up with the Club, then I decided to cancel the offer and I asked about the cancellation of my trip, they said that it will take approx one complete month for the process for refunding your money of 29, 978/.
Sir, i am highly confused that my money is blocked, i am not able to get my money of 29, 978/ and 4848/.
Sir kindly do the needful so that i can get my money back as soon as possible.
Thanking you sir,
Yours sincerely
Pooja Agarwal
Club Mahindra Membership Id no - 586600
Phone No-[protected]

I, Atul Goyal, member id 618360 cancelled my membership which was taken on 24th feb, 08. An application was submitted in Rajouri Garden office of Club Mahindra for the same on 26th feb, 08. As per the terms an initial installment of Rs. 41122 was made. Since the membership was cancelled i requested the authority concerned to refund the entire amount as soon as possible. But it has been four months now and i have not yet received any penny. i have mailed the authorities many times before and the response i am getting was never expected. The due date for my payment was May last week but there is again no further response though the club has the policy of refunding the entire amount within a month if the membership is cancelled within 10 days. The manager of rajouri garden office "Deependra Sharma" is in my regular contact who has been very efficiently postponing the matter.
Such things cannot be tolerated more hence if i dont get a proper reply soon i shall be heading towards CONSUMER COURT. I am sending a copy to Deepak Aghi also. Look into the matter soon.

Even I had taken membership on 11th June and now fighting to get my money back. They told me that I have to pay annual subscription charges every year approx 7408/- rs, for 25 years and tht amount will not change, even the documents i received the statement is supported in that. But when I actually came to know they change annual subscription charges every year I got confused. I have credit card transaction dispute in that term and filling case in consumer court.
Even they are unabale to provide me holidays on my desired dates even after giving them many options for dates. They ask me to have holiday as per their dates, which clearly indicates me what kind of service I am going to get in next 25 years. They are just cheating

Club Mahindra is a cheater. It sucks!!
How do they cheat?
1. Their representatives will ask you to fill-up a coupon with your address and phone number.
2. They will call everyone telling him he is a winer in the lucky draw and ask him to collect a free holiday package from their office.
3. If you go there, they will talk about(all are lies) some aluring offers/ packages with Rs.[protected]. They will ask you to provide one account / card number for this payment. They will also ask you sign on a document for this offer. Now you are trapped!!.
4. You actually signed on their membership form with a membership amount of 3-4 lacs. EMIs will be charged to you (you already have authorised them by signing the document and disclosing you card/ account number).
5. You will come to know about this fraud after 1-2 months after recieving the wellcome kit.
6. Now the 2nd phase of the trap: If you go for the cancellation, they will tell you as per rule you have to cancel your membership within 10 days after applying the membership. But you can only know that you have been cheated after 1-2 months of applying the membership.
7. Now the harasment and pain. You will do lot of follow-ups, but you will not get the money back easily.
Please spread this awareness and don't get into the trap of Club Mahindra!! Don't even fill-up the coupon.

I have applied for the Membership on 28.12.2008. In the meeting it was kept secret that that there was yearly payment of Rs. 7408.00 as ASF. When Club Mahindra contacted me on 6th Jan, 09, for my confirmation on the membership, I clearly rejected. Even then they processed my application. I am asking my refund but they are not responding to that. Initially they told me 30 days & now they extended to 40 days.

This shows Club Mahindra Holidays is not a good company.

My question is why they should delay my refund when I informed them well in advance about my unwillingness to join them.

Uday Shetty
Membership No. 1424766

I have taken a membership from Club Mahindra on 5th Dec 2008. At the time of discussion, the sales executive (Mr Aryan Kapoor) did convince me to take the membership. He also said that I can cancel the membership within 10 days of taking the policy.

Due to my sudden financial contigencies, I decided to opt out of the travel plan. I sent a request to to cancel my membership on 8th Dec 2008.

I have paid Rs. 23782.00 and entitled to get the complete refund as per the policy of the comapny. After submitting the request, I called up[protected] & frequent mails sent to customer service department ([protected]@clubmahindra.com) follow up regarding my cancellation.

Since then it been a continous tension for me. I have been calling there customer service department and the Vashi branch office (where my membership cancellation process is going on) but all in vain. They kept telling me that i will get the refund money from the branch but no one tells me when.

I again received an email in month of March 2009 that I would receive an update on my refund cheque status on 31.03.2009 but today the 10th day of April and i have not received any update from them.

Can it be looked upon so that I can get my refund money as soon as possible?

My Membership Id is 1419761
The cancellation request number[protected].

Saket Singh

I have taken a membership from Club Mahindra on 5th Dec 2008. At the time of discussion, the sales executive (Mr Aryan Kapoor) did convince me to take the membership. He also said that I can cancel the membership within 10 days of taking the policy.

Due to my sudden financial contigencies, I decided to opt out of the travel plan. I sent a request to to cancel my membership on 8th Dec 2008.

I have paid Rs. 23782.00 and entitled to get the complete refund as per the policy of the comapny. After submitting the request, I called up[protected] & frequent mails sent to customer service department ([protected]@clubmahindra.com) follow up regarding my cancellation.

Since then it been a continous tension for me. I have been calling there customer service department and the Vashi branch office (where my membership cancellation process is going on) but all in vain. They kept telling me that i will get the refund money from the branch but no one tells me when.

I again received an email in month of March 2009 that I would receive an update on my refund cheque status on 31.03.2009 but today the 10th day of April and i have not received any update from them.

Can it be looked upon so that I can get my refund money as soon as possible?

My Membership Id is 1419761
The cancellation request number[protected].

Saket Singh

Ive been going thru exactly the same frustration since Apr 09.. finally, i have sent them a notice via consumer court services.. lets hope atleast now they respond & refund my money back. Will keep you all posted. Keep the chase on.. dont let these thugs cheat you of your hard earned money. All the best. - Kiran

MY MEMBERSHIP ID IS 1510210. iI HAD SUBMITTED A LETTER FOR REFUND OF MONEY TO VENUE MANAGER
MAHINDRA HOLIDAYS & RESORTS
SHOP NO. 21 THE EASTEND MALL
MULTIPLEX PLOT NO-64, VIBHUTI KHAND
LUCKNOW

AT THE TIME OF TAKING THE MEMBERSHIP YOUR SALES EXECUTIVE Mr VIKAS ARORA HAD TOLD ME TO DEPOSIT Rs 31113/- AND HE WILL GET ME Rs 6000/- THROUGH YOUR SCHEME OF INTRODUCING FRIEND. DURING AUG 09 WHEN I CALLED HIM FOR BOOKING, HE TOLD ME TO SEND MAIL AT HIS E-MAIL ID. WHEN I SUBMITTED THE DATES AND ENQUIRED ABOUT Rs 6000/- HE STOPPED ATTENDING MY CALLS. WHENEVER I MANAGED TO CONTACT HIM THROUGH DIFFERENT NO. HIS REPLY WAS THAT HE WILL CALL ME LATTAR. THIS WAS REPEATED MANY TIMES AND ONE DAY HE SUGGESTED ME TO SENT AN APPLICATION FOR REFUND. AS I FEEL CHEATED BY YOUR EMPLOYEE AND ON HIS WORDS I HAD SUBMMITED THE FOLLOWING APPLICATION AT YOUR LUCKNOW BRANCH AT WAVE MALL. 20 DAYS BACK.

TO,
VENUE MANAGER
MAHINDRA HOLIDAYS & RESORTS
SHOP NO. 21 THE EASTEND MALL
MULTIPLEX PLOT NO-64, VIBHUTI KHAND
LUCKNOW
SUB- REFUND OF MONEY/CANCELLETION OF MEMBERSHIP NO-1510210

Sir,
With reference to telecon between Mr vikas Arora (Sr Holiday Consultant) of your branch and myself.

I had deposited Rs 31113/- in Club Mahindra Holiday Group. Due to the reasons known to Mr Vikas Arora I am unable to continue.

therefore I request you to refund my hard earned money in my account no. [protected] SBI Ismailganj Branch Lucknow.

Thanking you.
Rajiv Chaturvedi.

I am serving in Indian Air Force as a clerk and and feel that an employee of company like Club Mahindra shouldnot try to fool a defence personnal. And hope I will get my hard earned money very soon.

Membership ID 2542611 - Ajay Pawar/Komila PawarI had opted for the membership of Club Mahindra vide the above membership ID. I would request you to refund the amount of Rs.26000/- paid by me about in March 2014 towards down payment and 3 EMIs of my membership of Rs 8468 each. In spite of my repeated requests and reminders, they have failed to provide me the membership facilities/holiday booking and freebies offered at the time of signing up for the membership. I was promised a gift voucher for diamond jewellery, 7 nights holiday with RCI, Rs.5000/- worth of meal vouchers plus some free stays at Club Mahindra resorts in India. None of the above freebies... and Sales representative Mr . Amit neither picks up the phone.

Membership ID 2542611 - Ajay Pawar/Komila PawarI had opted for the membership of Club Mahindra vide the above membership ID. I would request you to refund the amount of Rs.26000/- paid by me about in March 2014 towards down payment and 3 EMIs of my membership of Rs 8468 each. In spite of my repeated requests and reminders, they have failed to provide me the membership facilities/holiday booking and freebies offered at the time of signing up for the membership. I was promised a gift voucher for diamond jewellery, 7 nights holiday with RCI, Rs.5000/- worth of meal vouchers plus some free stays at Club Mahindra resorts in India. None of the above freebies... and Sales representative Mr . Amit neither picks up the phone.

On 20th july, I was been called at hotel holiday inn to attend some kind of seminar by Club Mahindra. I went there and they gave me certain points forward . at that time they did not give me the full informtion which i got to know later on. i paid them rs 26200 through my credit card.(hdfc bank)
the next day i wasnt satisfied with the company's membership scheme( white) so i submitted an application in the local sales office in ranjit avenue, Amritsar to MR. ANIT PAUL SINGH and he didnt accept the application directly and asked us to submit it on the reception. so we submitted the application of membership cancellation there and got it signed from the madam sitting there( navreet kaur)- receptionist.( on 22ndjuly)
Under the CONSUMER PROTECTION ACT( CPA) membership scheme of any kind has a cooling off period ( 10days) in which every consumer has a right to cancel or withdraw the membership scheme if he/she is not satisfied.
look into the matter and kindly refund our money back as soon as possible.

Name: VIKRAM ARORA
FORM NO.: JUNE/2014/050554
EMAIL: arora.[protected]@gmail.com
ph: [protected]/[protected]

On 20th july, I was been called at hotel holiday inn to attend some kind of seminar by Club Mahindra. I went there and they gave me certain points forward . at that time they did not give me the full informtion which i got to know later on. i paid them rs 26200 through my credit card.(hdfc bank)
the next day i wasnt satisfied with the company's membership scheme( white) so i submitted an application in the local sales office in ranjit avenue, Amritsar to MR. ANIT PAUL SINGH and he didnt accept the application directly and asked us to submit it on the reception. so we submitted the application of membership cancellation there and got it signed from the madam sitting there( navreet kaur)- receptionist.( on 22ndjuly)
Under the CONSUMER PROTECTION ACT( CPA) membership scheme of any kind has a cooling off period ( 10days) in which every consumer has a right to cancel or withdraw the membership scheme if he/she is not satisfied.
look into the matter and kindly refund our money back as soon as possible.

Name: VIKRAM ARORA
FORM NO.: JUNE/2014/050554
EMAIL: arora.[protected]@gmail.com
ph: [protected]/[protected]

1. I wanted to withdraw my membership from the Mahindra Club due to non-responsive customer services provided. I had deposited Rs 26, 200/- as initial payment towards the membership.I requested them to remit the money ASAP to my credit card.
2. Yesterday I got a call that now I will not get the money back as I have received the confirmation call..what is this? First of all I got a call but I had some doubts due to which the call was not confirmed secondly vaibhav and kiran as your rep told us that in case I dont like the membership I can withdraw anytime at the rate of one week @ 13280/- will be charged and balance money will be reimbursed with no questions asked for what ever time I had used the membership. Now I am told that my money will not be returned in case I cancel my membership..if these are the ethos and business practises followed in this company then I am sorry to say rs 26200 is small amount for such a company but the reputation of the company is I think more important. the company cannot just not refund the money if I have not utilised any facility and cancelling it within one month of taking it ..the reason was this customer service only and now I find the wrong practises also being adopted to increase their profit.
3. I have full conversation at whats app with the rep which clearly shows their services and luke warm response. I applied for memebership on 11 may 2014...after nearly one month also things were not streamlined. I updated my address in first week of june..and kit reached the wrong address on 02 july though everytime I was confirmed that sir your address has been updated. So you tell me as a customer what should I do? Still should I invest rs 326000 in such company..pl be fair...

I am planning to cancel my membership and refund the amount INR 52K.
I haven't used any of the service.
I contacted the executive immediately for cancellation . But he has not responded which has caused the delay .

So, they are saying that I will not get single penny and reluctant to include the escalation in the mails I am sending .

Regards,
Seshuabbu

I am planning to cancel my membership and refund the amount INR 52K.
I haven't used any of the service.
I contacted the executive immediately for cancellation . But he has not responded which has caused the delay .

So, they are saying that I will not get single penny and reluctant to include the escalation in the mails I am sending .

Regards,
Seshuababu

I would like to inform you that about a year ago I bought a Mahindra Scorpio and after some days I got a request call from your company to come a Hotel regarding some tourism package.

Reshma Kausar (CDSO) convinced me as well as my family to become a member of Mahindra Club and I agreed with her though I had enough trust on Mahindra Brand and for this member I paid Rs.26200/- cash where I received a provisional Cash Receipt on dated 16/03/2014.

She called me once to complete some formalities of documentation but unfortunately after one month of my member I failed to present myself over there due to my Kidney disease(PUJ Obstruction) and I went for treatment at Apollo Hospital Bhubaneswar for a month and after discharge my doctor strictly advised to take BED REST FOR 1 YEAR.

And for this I couldn't avail myself for further formalities and its already been 4 months I have been trying to contact Miss Reshma Kausar for clarification regarding my bad days but not getting and even I have not got any follow up from your end.

So its my humble request to you help me to get my money back as soon as possible and here I have attached the money receipt.

Thank You
Regards
Kamal Lochan Das
Mob - [protected]/[protected]

We got a call from telecaller of Club mahindara & we attended their session at R-City mall, Ghatkopar. We spends around 3 hours for their session, after that we enrolled ourselves for their package. After that we paid them 10% amount of total package, which is around Rs. 26500/-.
Due to certain financial constrains, it's not possible for us to continue with them. So we informed them & asked them to refund our money. But they refuse to pay us, because their company policy didn't allow them.

Dear Aarti,

We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com . We will ensure to revert at the earliest. Thank you for voicing out your concerns through consumercomplaints.in.
We appreciate your patience and understanding.
Thank You
Club Mahindra

Dear Pravesh,
We apologize for any inconvenience caused. Please send in your membership details and unresolved concerns to [protected]@clubmahindra.com.
We will ensure to revert at the earliest. Thank you for voicing out your concerns through Consumercomplaints.in.
We appreciate your patience and understanding.
Thank You
Club Mahindra.

I, too, a victim of false promises done by the sales person . I would like to know the name and e- mail Id of Head of Customer service and HR of club mahindra .

NOT ONLY ME BUT WE THREE O[censored]S HAVE FACED THE SAME ISSUE WITH MAHINDRA CLUB, I HAVE RAISED IT TO THE ALL AUTHORITIES OF THE CLUB, BUT NO RESPONSE. EVEN I ASKED FPR PERSONAL MEETING BUT NO RESPONSE.

i too was a victim twelve years back.even the holidays when u want u will not get ur choice even i[censored] fall in to that category. they say u have to book 6 months in advance. popular places u wont get. at the same it has been observed by me, the accn which was denied to me as per my choice was sold in the open market to prospective clients at a higher rates. this fraud is going on at all sites of mahindra holidays. at the time of membership we were told that we can sell or holidays when we can not use them.. but no assistance was given by the company and they have violently not co-operated...in the end i have to lose 21 days of precious holidays ... mahindra is making a wind fall due to such customers and continues to cheat people... my sincere advice not to fall for such gimmics and do not go for mahindra holidays club membership...these rouge employees are enjoying the comforts of life at the cost of members hard earned money...

Dear Sir
nu 1541992 Geetika Bahu
This is to share with concern that i have already done the payment o[censored]pgradation from One single bed room to studio Red but later cancelled by us but that money has still not refunded till date and now when we are booking our holidays they are threatening to first pay our due amount . The amount of rs 8000 plus was paid through credit card in Verka Beach last year
Now no one is confirming the receipt kindly call back with a suitable reply or else i have the only option to go to consumer cell for an official complaint .
THIS WILL GO AGAINST YOUR COY REPUTATION and future membership

Kindly intervene


Col Sunil Bahuguna

how can i pay my asf by online?
pls send the mode of the payment
my member ship number is 2561636

I have also cheated by these people during their presentation they have not informed me about the Annual Subscription and later he told me there is annual subscription fees i have to pay every year for 25 years, they have deducted the EMI also without my concern, i am fighting with them.. Please don't fall into this fraud. My membership 2664516

Regards

S.Nanajee Rao.

Thanks for your response,

I withdraw my word of saying being cheated, there could be some miscommunication/misunderstanding while explain this product, However kindly revert back my money which was deducted..

Kind Regards

S.Nanajee Rao

I think Club Mahindra never inform our client about ASF while meeting. In my first year I told the same so they told me that if you avail the holiday then you will have to pay but for last 2 years I didn't avail holidays due to some personal issues. I tried to call at club mahindra call center so many times but never got chance to speak with any adviser.

Also whenever you tried to book the resort then all resorts are booked for Red or purple at holidays or in vacations.Off season days or in which no one booked then those days are available for lower category.
So i am frustrated with this type of offers. Because when I had time then no resorts are available.
Every year had to pay 13000/- for ASF only.
My Club Mahindra ID is 1473096.

Amit srivastava

We too got confused and subscribed for membership but now we want to discontinue with it. Unfortunately, Club Mahindra doesn't have such facility of discontinuing membership and to get back our paid amount.

Am a club Mahindra member ID 1828571.

The ASF is atrocious. At Rs. 18, 000 + for the category I am in, it amounts to Rs. 2, 570 + / day. In today's discounted hotel tariff regime, one can get suitable accommodation at a choice location on a chosen date. No restrictions.

And you don't have to pay lakhs of Rupees upfront.

With the ASF, the timeshare model of holidaying turns out to be a sham.

Club Mahindra should not collect this ASF from members.

I am interested in Making ASF Payment vide neft, kindly send your bank details for payment at the earlierst.

Balram V Khasnis
Membership ID 2521657

my membership no is 2531657 & not 2521657

I too got cheated by club mahindra and was. Never informed about the annual subscription fees.
I have sparingly used the membership and my days get lapsed which again was not told to me at the time of signing up.
I have complained to them many times but people just hang up with the promise of getting a senior to call me and I am still waiting for a senior to call for more than 2 years.
I do get a call for paying asf for last year and when I tell them the reason for not paying they hurriedly hang up.
Wish I could raise this scam Ponzi scheme at any forum where I will be heard.my membership number is 50574.
I actually wanted to pay right now since I was getting repeated calls which sound more like collection agent calls.

the same has happened to me.
my membership ID Is 2621969.

i was never told about the ASF, and with a 10% increase in the ASF is atrocious.

this is my 2nd year of membership, i have a red 1 BR. and i would like to sell my membership.

though the resorts are good enough, but the ASF is too much for a comman man, and i am sure if the executive give full information about the ASF every year, no one will ever buy it.

Club Mahindra/Holiday membership — Membership sold on false promises

I took club membership in Oct07. The club never has availability of reservations at the times when required. Always rooms are said to be found reserved. Also the quality of rooms and resorts is not as promised at the time of purchasing membership. Being dis satisfied with service I approached the company to cancel my membership and refund me the money paid by me after deducting for any facility which I have used so far. The company has refused to give me any refund.

Club Mahindra Holidays — False Promises

Hi
I have paid Rs 2, 65, 268 (Two Lakhs, sixty five thousand and two hunderd and sixty eight rupees) for a RED Studio membership at Club Mahindra Resorts (CMR). I paid Rs. 4780 more than the actual cost of this membership because of a mistake done by the CMR sales executive. When this was pointed out, CMR officials agreed and said they would compensate me by adding two more days of holidays to my account. This was agreed upon in September 2008. Even today, five months later, in spite of innumerable phone calls and email messages, this has not happened. More than the two day extra holidays, what hurts more is, after taking more than 2.65 Lakhs from me, CMR people are not even answering my emails and phone calls. While selling the membership to me they were all polite and responsive.
I hope they will keep up their promise
Thanks
Vishvanathan L Nenmeli

yes its true.. all these people are cheater and they are making big promises.. and soon disappear once they get the payment. they also have not returned my money and making false promises as they will sell it to some other member as one of their executive came and signed paper stating that i agree to sell my membership and then he disappear .i think that they had sold my membership to other without my knowledge as their customer care is not responding me.they hang up or say their system is down so they cannot check my account .The executive name was "PRAVIN HATHIRAM". I should now take a legal action against them in consumer court.
Ganesh Maurya
member id 2088486

Mahindra Holidays is a top notch membership fraud.I had similar issue - they are not responding to it and my 22, 000 rupees is stucked. Besides I had to cancel my abroad trip because of their mess up. They need to be taken to court. I am willing to join you and take them to court if you like. Email me at gaurav9 at gmail . com

Dear Sir,

I have applied for Club mahindra Membership on 28th Dec 08 and payment was made through credit card.

Due to some issues, membership was cancelled by calling Sales person Vipan Lubana same day and also wrinting mail to feedback email id of club mahindra. Also call centre was informed next day.

It was assured that application would be cancelled and funs would be given in 15 days. Later to complete their monthly targets, it was not cancelled and as checked with the call centre it was not cancelled in the system also and thus no payment was promised.

After that when I called again, they told that it will be cancelled and will take 45 days for refunds.

Now when i called today on 21st Feb 09, they are saying that refunds would come in April 09.

This is seriously harrasaing and troblesome. I had certain obligation which I am not able to meet and thus facing lot of issues. I am really fed up with their responses and no support from their end.

Please advise.

Warm regards
Sunil Upadhyay

I wants to cancel my Membership becaus I cant pay your EMI.I work in Airindia.Befor 3 mounth we got 30%less salary.Compony's condition is veery poor.And in case I wants my mony back.

I have taken up a club Mahindra membership on EMI basis plan, the down payment was Rs 32,000/- which I have made by Cash. After that due to financial crisis I was not able to pay the EMI's. So I have informed them that I would like to cancel my membership. They have been telling me that some one would contact you from our end for this. Till date no one has contacted me and now today when I spoke to one of the persons, she is telling me that the Membership has already being canceled and there is going to be no refund as refund is not applicable on this, and it was not communicated to me.

Please help.

BEWARE FROM CLUB MAHINDRA HOLIDAY SALES EXECUTIVES.
THEY WILL FORCE YOU AND TELL YOU GREAT GIFTS.

FORCED HOLIDAYS. DONT GO FOR IT

AT LAST THEY WILL TELL YOU VERBALLY FOR 32" COLOUR TV AND
THE THEY WILL SEND YOU 24" NORMAL LCD TV.

I took a membership holiday from CLub Mahindra
It was forced by the the Club Mahindra Marketing Executive Mr Anurag S
he confirmed me a 32" color LCD panasonic.
then took a down payment of 18000.
then after he told me that this offer is not for 18000.

the i got nothing.
Now i need the money back.
But there is a reply from Mahindra club is that . you pls transfer to any of your friend.

Hello club mahindra,
i am very much frustrated with club mahindra and there is absolutely no any customer support from club mahindra, i just want contact you on mail but there is no any response. same thing for phone(toll free number). if you have taken membership you needs to respond to customer.

please contact me.
my mail: [protected]@gmail.com

Dear Sir,

We had taken a holiday package from Club Mahindra (Mahindra Holidays & Resorts India Ltd., (Membership No.404799) under which we were promised that the holidays would be inflation free for 25 years. However, later through internet we discovered that the holidays were not really inflation free and the maintenance fee payable was liable to be changed based on Price Index. We also came to know that Club Mahindra had taken / sold holidays much in excess of its installed capacity. In addition they have been providing free holiday coupons in a bid to lure more customers. This is being done at a frantic pace now and their representatives can be seen at petrol pumps, malls, etc. Also they rent out their rooms directly to non-members. Considering all this we requested confirmation on mainly on two aspects (1) that there would be no change in maintenance charges and (2) that we would be assured of holidays of one week as promised each year. We failed to get a confirmation from them and hence we requested them to refund the amount of Rs.18649/- paid by us as advance amount. They have written to us (again a letter on Club Mahindra letterhead without any reference number and purportedly signed by Ms Prity Pant Member Relations of their Lucknow Office and received yesterday, i.e.,18 December 2007 by courier at our residence) that the advance amount was non-refundable clause 6.1 of their terms and conditions. We wish to state that this set of terms and conditions were not circulated at the time of signing of the agreement. They were sent by Club Mahindra about one month later by which time we had also expressed our desire to exit / cancel the membership. Club Mahindra has also not provided any confirmation on the promises made by the Sales Representatives at Lucknow. Under the circumstances we request your intervention inensuring that Club Mahindra makes the necessary refund at the earliest. Also it is pertinent to note that Club Mahindra is not an investor friendly company which is apparent from the numerous emails that have been dispatched over the past more than one and half months to the company to get a proper response. This even when they sent an automated response stating that our issue would be attended to within 48 hours.

We understand that they are coming out with an IPO. It would be in the best interests of investors that SEBI checks out their installed capacity and the capacity already committed / sold which as per popular estimations is in excess to installed capacity. Further, they are on a signing spree with many new members being added with lure of free gifts with an eye on a good response to the IPO. We really do not understand how a company with excess capacity sold can add on new members even considering that they will be adding on new destinations / capacity which would take anywhere between 2-3 years to complete.

Thanking you

Yours faithfully,



Kartha Satheesan

we took club mahindra membership(mem. no. 551852) on 31/12/07 but due to some urgent requirements of funds could not continue and got our membership cancelled on 05/01/08. we called the delhi office and were given a fax no. and were asked to send a fax at that no. regarding the same, i also recieved a call and the lady asked the reason and after that she announced that the membership is cancelled.when i did not recieve the refund of the down payment i called again and some ms isha adhikari very conveniently said her office did not recieve the fax.
i have written again and again and mr. gulvender singh has been of help but i have still not recieved the refund yet. this is not how you should deal with ppl and i have told again and again that i urgently require the money, my husband is a fauji and is posted in feild so stop the troubles and refund the rs29, 161 that you owe me.

I got a call to attend Club Mahindra Presentation at Centre Stage Mall. I was asked not to carry any cheque book or cash as they are not selling us anything and we are lucky that they have selected us for a free package.

When we reached there, the girl Neha Kaur and Rajeev Verma gave us a presentation and forced us to pay by Credit Card the initial membership fees though I requested them to give me sufficient time to think. Next day I received a confirmation call and lady informed about so many other costs which were not informed to us during presentation. immediately i asked that lady to cancel my membership. She said somebody will get back to me. Days passed then I received a booklet and card details. Immediately I called up the memberrelationship department and got a official cancellation number. I was told that my refund will reach me in 40 days. Now 4 months have elapsed. There are just empty promises. Even their Bhikaji cama place numbers in delhi are not reachable. The Authorised Signatory Mr. karan has stopped receiving calls. they are fraud and let nobody fall in this trap.I am having all the emails from them filled with empty promises. Initially Mr. Sanjeev kumar said that refund will reach by 10th October, then 10 th November. On 10th I was told that Mr. Karan is out of station and will return to DLI on 17th and will sign the cheques. On 17th I was told that I will recieve the cheque by 20th November. now nobody is responding to my calls.


Membership No 1058184 Cancellation No 010617

With great difficulty I have been given now a request no 1076369 by the call centre executive who can only feel sorry and showed her helplessness. This is what is Club Mahindra is all about.

I am Arindam Das from Serampore (Hooghly) took the membership of Club Mahindra. I got my membership activated on 09th of September. Then I found certain blogs and post over the internet saying that many loopholes about the Club Mahindra Holidays. The membership clause says if one cancels within 10 days then he/she will get the whole money back of the down payment which is 33, 725 Rupees for this case. So I have sent one email on 19th of September for cancellation of my membership (Membership Id# 1369707). But now when I contacted the Kolkata Branch Office of Club Mahindra I got different response. Paromita Jana one representative from Kolkata branch office of Club Mahindra says that if you give your first EMI I will ensure you will get 20, 000 Rs as returned money back. This is not a good example of business ethics rather it is a case of cheating common people. I am a Software Engineer and currently working in UK. I have put my hard earned money here. I am eligible for the money back. But they won't money back at all.

Arindam Das

Exactly same thing happened to me and now there is a no way out.
I'm planning to take a legal action against them.
What have you done to get your money back?
What's the status on your case? Please let me know and join hands over this issue...
thanks
Sharat Katariya
Mem No. 550334

we got recenlty married and were just planning for our honeymoon destination and heard of club mahindra giving us lucrative offers .At first we were dam happy about it and bought a holiday package worth Rs 15680 but then we realised that other travel agents are offering much better options to us . The manager told us that your money will be refunded within 45days but now it has been like more than 2 months we have been constantly calling the sales executives and the manager as if the only work assigned to us is begging them for our own money.I wonder there has been numerous complaints against club mahindra why is there no action against this fraud company who does not even care for consumers.
This incident is not a new one it has been happening from past many times.
Why is there no strict action against this company..Why the consumers have to plead every time to get their own money...

Dear Sir/Madam,

Could somebody guide me in the following matter?

I applied for Club Mahindra Membership and paid some initial approx 24, 000/- however same day I came across this websites and applied for cancellation on next day by sibmitting my cancellation request to one Amar and Aziz in Club Mahindra Palm Beach Galleria, Vashi, Navi Mumbai Office. They convinced me that I will get the full refund within 45 days and I also obtain an assurance letter from them too in this regard. Now its almost six months over to that however there is no response from them inspite of writing so many mails on [protected]@clubmahindra.com and calling a number of times on their helplines.

Shall I approach consumer court or to police?

Anybody has got their refund, if yes then please advise.

Regards,

This is to bring to your knowledge, the problem I had been facing regarding my membership closure. Bringing to your notice the sequence of events :

1. On 23rd Nov.2008 at your office GF 42, L-1, BLOCK CENTER, SECTOR –18, NOIDA, Paid Rs.23782/- (Twenty Three Thousand, Seven Hundred & Eighty Two) and became your member.

2. Payment Acknowledgement was received on 27th Nov.2008, which had our membership Number : 1416511.

3. Welcome letter received from Club Mahendra on 27th Nov.2008, this was from Mr.Ajay Nambiar, Head Member Relation

4. 1st Letter of Cancellation given on 1st December 2008, to Mr.Ajay Nambiar (By Hand Delivery at Sector –18, NOIDA Office)

5. 2nd Letter of Cancellation given on 15th December 2008, to The Branch Manager (By Hand Delivery at Sector –18, NOIDA Office)

6. 3rd Letter of Cancellation given on 26th February 2009, to Mr.Gulvendra Singh, post discussion with him on line via e-mail to `gulvendra.[protected]@clubmahindra.com and also faxed at[protected]

7. Received consent regarding Letter of Cancellation received from Mr.Dinesh.R, Member Relation, with the promise that the matter will be looked into soon. on 27th Feb.2009

It is now Seven Months (From 1st December 2008 to End June 2009) and I am yet to receive the proper response from their end.

HI, i was lured by the manager of club mahindra, Baner branch, Pune, to take the membership. I was even told that if i cancel it within 30 days, i'll get the full refund. but after cancelling it within 30 days and after repeated false promises, i still din't get any refund. Its been 6 months now, and i have paid them 25, 000 Rs. I have called their office and sent Emails several times, without any positive response. Club Mahindra people are the most daring cheats. When we call their office, they just keep mum on the phone without uttering any words till we hang up (strange and irritating behaviour). please let me know any ways to fet my refund.
thanks

I had a meetinf with the Club Mahindra represenative, and was told that we had 30 days time to decide and the credit card was ony being used as to book the current offer that was going on.... Keeping in ming that i have 30 days starte getting info about what exactly club mahindra is all about and got very bad reviews about it... when decide to cancel the same club mahindra representative bluntly denied the cancellation and refund of the money paid.. just dont know what to do and how to have this issue resolved... if anyone has any inf how this can be resolved please reach me on [protected].... Danny

i too faced a similar situation a couple of months back.

may be Mr. Ajay Nambiar cell nos are useful : [protected], [protected]

we have also been trapped by the sales representative, we don't know how to get our money back

My name is Daivesh G. Kamat & work in Muscat.Very bad experience with club mahindra. All the executives in dubai are coming to Oman & grab the costumers by telling about the resorts which doent exist. I was told by one executive that in Dec 2010 clubmahindra is going to start a resort in dubai. I became a member & than I came to know through the executives that they dont have any resort in dubai but are planning to buy a land in dubai for the same. I am sending them several emails to cancel my membership but no response to my mail. The executives call up whenever i send email to [protected]@clubmahindra.com & use abusive language. They just keep on saying that your money is with us & if you want to continue you are wellcome.
Big frauds...All the non members stay away..

Daivesh G. Kamat
Ruwi, Muscat
Membership No 1955105
GSM NO[protected]

Hi,
contact this lady Indira on indu.[protected]@mahindraholidays.com. I have received my Rial Omani 510 out of Rial Omani 530 which I paid within 30 days from Dubai branch. The Lady really works hard.
Thanks a lot indira
Best rgds

Daivesh Kamat, Muscat

Dear,

My name is Hari kumar (Member id 2547263) and I have taken a membership from your company executive named Mr Arvin
and I have refereed 5 other persons also ( details mentioned below) and they are joined in club mahindra

1, Vinod - Member id 2547466
2, Shainesh - Member id 2547065
3, Paul - Member id 2547792
4, Balan - Member id
5, Roy - Member id

When we join in club mahindra Mr Aravind and his manager Mr Arun said after paying three moths installment
company will give us a gift voucher to stay in abroad 5 night, so that we paid that amount with the initial payment and informed them to book 6 rooms from 25th to 30th of march 2014

we are taken flight ticket and visa

when we asking for confirmation mail they said everything is ok will send on tmw or evening and also said they have 4 singe room cottages and one double bed room cottage that we want to adjust

on 18 th march Mr Arun said that Room is booked and we taking time to sand mail only because of we want to put u in VIP category

On 19 th march mourning 11.15 am they are saying rooms are not available


copy of commitment mail mentioned below

Dear sir,
As we discussed we confirmed your holiday in Dubai with club mahindra, as we have been already received a down payment of Rs 16300 with three month installment of Rs 12642 . So please find the attached word file for the membership details.. I will send you the booking details as soon as we done that in this week itself ...

Regards
Aravind shanker
Senior sales Executive | Mahindra Holidays and Resorts India Ltd.

truely agree

Very smartly they interact

Have you got your refund back finally or still awaited ?

Ditto, we have never been able to get reservations in their resorts when we want. In the peak of summer when most of the resorts in Goa were available we could not get a reservation in their property at Goa. This membership is waste of money. DO NOT BUY MEMBERSHIP FOR ANY SUCH TYPE OF PACKAGE FROM ANY COMPANY. You are better off keeping that money in bank and use the interest for vacations.

Finally you got the refund or still awaited ? If got the refund, please share the procedure.