Club Mahindra Holidays Complaints & Reviews

Dear sir,
I am chetan sidhawat i joined mahindra club on[protected] with amount 28500/-, due to some financial reason i want to withdraw my membership for this i mailed to their official id but they dont replied, i talked to their representative but all is vain, according to their policy i mailed before 10 days of joining but no rply, i also talk to their representative mr ashutosh, he also fenthing me other side no direct talk

Club Mahindra,
I am not a member, i dont want any of your membership. Neither did i register myself for an please stop it.
STOP CALLING ME randomly
STOP CALLING ANYONE RANDOMLY
PEOPLE HAVE WORK MEETINGS AND ARE BUSY

YOUR CALLS ARE DOING NOTHING GOOD TO THIS WORLD STOP IT
Mail people if this is important for you guys!!!

I have recently taken a club mahindra package and paid the asked emi ‘s in advance with a committmnt frm there end assuring resevations for my 1st holiday. Bt after constant reminders from our end they failed their commitment just 1 week before my departure! Their executive, karan refuses to pick our calls and now after constant badgering he finally picked and refused saying there is no availability in any of our 4 destinations asked for! Please help as he made commitment at the time of selling package full of promises and did not live up to a single one of them

I have been a member of club mahindra holidays for last three years. (Membership id 2761903). Since my enrollment, i have never been able to avail any holidays as the resorts are not available when i want to avail a vacation. I have regularly paid all the dues which includes the membership fees & the annual asf. This year's asf invoice was raised on 9th sep 2019 with a due date of 22nd sep 2019. When they sold me the membership, they never told me about the due date for asf invoices. They had clearly said that the asf has to be paid within the year.
Now i want to avail holidays against my previous credited nights, but club mahindra is denying the holidays stating reason - overdue asf for current year. This is absolutely unjust. I have invested more than inr 4.5 lacs so far in this membership, but they deny holidays for current year dues of inr 15507.
Now if i want to cancel the membership, they would only refund 40% amount paid which means a total loss to me.
I would urge people not to opt for club mahindra holidays ever due to following reasons:

1) they never keep the promises they make while selling the membership
2) they do not value their customers, once the membership is bought
3) you will never get to holiday when you want - the resorts will not be available
4) the membership experience team is extremely arrogant & non friendly to customers
5) the policies of organization are once sided and very much against the customer interest

Hello,
I am writing this email to express my concern and grievance on the new membership i bought from club mahindra. My membership id is 2891731.

Mr. Shailesh ayyagari (Club mahindra sales person) visited my home on 20th october 2019 at my home to explain/sell me the membership. From here on i believe that he is representing the company and what he said was coming from club mahindra. I trusted the brand name and thus club mahindra sales person what he mentioned. I will go ahead and mention the sequence of events from here on. My payments details are as follows:

- on 20th october 2019 i paid 1 lakh on the spot via my icici debit card. I signed the application form, which i do not have the copy yet with me.
- on 21st october 2019, i paid another 2 lakhs via imps transfer to club mahindra account.
- on 22nd october 2019, i received another 1, 84, 740 to the club mahindra account.

On 20th october, here is what i was promised (In addition to the discounts in membership cost), which mr. Shailesh wrote everything in his handwriting on a piece of paper (Attached picture of the paper).

- i will get 1 night in addition to 7n/8d package every year (That is for all 25 years). This will also reflect in my membership profile.
- i will get additional 7n/8d for first 5 years from club mahindra.
- i will get discounts on partner hotels bookings (Club m select) for all 25 years.
- i was never explained that i was being told the prices for studio accommodation, i clearly mentioned to mr. Shailesh that we usually go for holidays with my sister's family (2 adults and 2 children). My family has 2 adults and 1 child. I was told this is not a problem and upto 8 adults there is no problem at any point of time, i can redeem full 7n with both families. I also disagreed to the same on e-verification link i received (I am attaching the pdf from that verification). No one has approached me asking why i disagree.
- during verification call, i objected to the caller (Please ask your caller, she had to call me twice because of this) that i was promised 8n for all 25 years, mr. Shailesh called me in between two calls and told me that please say "yes" for now, 1n will be added later on when he will come to my place for demo (Which has never happened) and it will show 8n each year in my account.
- today, i spoke to mr raghu (Mr. Shailesh's supervisor), i asked if these promises are not fulfilled, i will need my money back. He mentioned that the locking period is 10 days, beyond which the refund is not possible. I was never explained about 10 days period plus i do not have signed copy of application yet, where i could read the terms and condition in details. Your sales representative took original and the copy along with him after getting it signed.
- in my conversation with mr. Raghu he mentioned that additional 7n/8d for 5 years and 1n for each year (25 years) is not possible.in my understanding, this is a cheating and false promise from a big brand like club mahindra.

Given, i do not have the signed application form yet and since the promises are not fulfilled, i would like to request for refund and cancellation of the membership. It's been 12 days only since i bought the membership.

Gurdeep

Hi team,
This is to bring to your kind notice, that i took my membership through maruti nexa and club mahindra joint membership[2880960]
Mani muthu from cm promised us fake amount and believing him i took the membership which was
1) 31500 per year
2) 10, 000 every year
3) voucher for 12 days
When i got the call from head office, initially they said the original amount and it was totally different from what manimuthu promised.
So i said iam not taking the membership.
But manimuthu from cm called again and said, these are un-official promises and the head office does not know about this and persuaded me to take the membership.
Without knowing the trap, i took the membership.
Now, all i request you is to cancel the cm membership immediately and pls pls stop sending me the monthly emi.
Membership id : 2880960
Regarding this even if i call multiple times, the concerned cm member is not picking up the call.
Since the maruti dealer is also involved, i have to give a heads up on this.
For god sake, cancel my membership

Hi
I am rakesh from provogue events panchkula and a vendor with club mahindra chd club mahindra executive participated with my event in ambala to collect data for which bill has been given to executive named parmeet he has credited my bill to his account rs 10000 and daily saying sir will give u in a day or two but beside reminders he is not giving my money i have bill copy with me telephonic conversation and chat with me what a corrupt staff is having club mahindra
In my tenure with clubmahindra i have given my best provided him extra data beside no payment

I have paid dp and 4 installments, still no nights credited. Also there is fradulant things happening within company is there any fraud act in their company against fraud or whistle blower. Sales staff does false commitment and doing frauds and white collar robbery. Mahindra brand is now well known for frauds.

How can i get my refund back as still i have not received any nights or not taken holidays.

Want to cancel my club mahindra membership with immediate effect and get the refund. No proper reply provided by customer care.

It is my sincere desire to surrender the membership and get the refund in this respect. I also desire to resolve the matter amicably failing which i may decide my future course of action including legal recourse against the company in an appropriate forum.

Revert as soon as possible.

Thanks,
Jiten mehta

As per the response from club mahindra holidays below... That my membership 'mhril=[protected]' stand canceled and i suppose to receive full refund within 2 weeks and now its more than month.

I would like to take legal action against club mahindra holidays.

_

Memberexperience thu, sep 12, 2019 at 5:33 pm
Reply-to: memberexperience
To: jaspreet singh malik
Subject: re:'mhril=[protected]' your club mahindra membership

Dear mr. Malik,

Greetings from club mahindra!

This is with reference to your email.

We would like to inform you that your contract is canceled and you will receive your refund within 2 weeks, we request you to bear with us.

We sincerely regret that we were unable to retain you as our valuable member, but we are confident that at some point you will give us an opportunity to showcase our service standards & regain your confidence.

Should you at any time in the future, reconsider your decision, we shall be happy to welcome you back to the club.

Thank you for giving us an opportunity to be of service to you.

Please write back to us for further assistance.

Warm regards,
Vidya padaya
Member experience management.

My wife alka jitendra parmar a member of club mahindra from 01/05/2013 membership no. 2393436. Due to childrenseducation, exams and financial crisis, we couldn't utilize a single holiday it and we haven't paid annual membership since last 5years. Still having loss and financial crisis. I would like to sell my membership and get back rest of the payment. If in future my financial condition improves i will buy it back. Please do it on urgent basis as next month, i have to pay my sons, fees. My contact no is [protected], [protected] and email id. [protected]@yahoo.co.in

I, umesh balubhai patel, had purchased the club mahindra membership by paying an amount of 39, 840 inr on july 7, 2019. I had sent a request to terminate this membership effective immediately on 13 july 2019. This request was sent within a span of 10 days. According to their policy if the customer cancels within 10 days, then they get a full refund of the amount. Even after my request to terminate this membership, multiple emis were deducted from my bank. The team never notified me about these deductions neither have they processed my cancellation. Their team member, johnson kalar, replied to my mail stating that the team is aligned to my request. But till date, they have never called me nor have they processed my cancellation or refund. I have lost more than 60k because of their incompetence. I have called their customer care multiple times but have never been given accurate updates about my cancellation request. I am totally exhausted now. Its been three months and i havent received a penny back. Nobody is handling my queries. The team is just beating around the bush. I have not been given a date of my refund. It has been the worst experience of my life.

My id membership 2857405.
I enrolled 10 moths back almost and within a week i requested for cancellation for some resons. I havn, t use any day from cm holidays. Upon repeated requests, still cm gave no response and every month sending emi messages. Even by nach mendate they are trying to autocut emi. For that i have to keep balance below the emi amount.

Total unprofessional response-support from cm vadodara office staff. (Deepak pathak/darshan mahajan).

My 4 emis are with cm and no sign to get back my own hard earned money. Also they are still trying to cut every month.

Can i have any support?

This is to inform you that like other people, i also suffered from club mahindra group by taking this membership and i also cancelled it immediately after 2days. And i also got mail from from their side regarding refund of my money within 90 days but still they didn’t refund my amount. And contacted them so many times but they are not responding back to me. And saying otherwise excuses. So kindly help me out regarding my money. My member i’d is 2876749.

We have signed the contract on 5th june and immediately in 24 hrs we cancelled the contract and the person who visited our home for the contract signing he informed us that refund will be proceeded in 90 working days. I have cancelled my contract on 6th june and its 23rd oct more than 90 days i am not getting my refund. We are continuously mailing them and calling them for the status of the refund but they are not replying on it and even they told me that they cant help because they are not having exact details. Internal branch people are also not helping us out for the same.

Club mahindra sales executive is not told about asf. He told me only if you use then and then you can pay asf. But one of my friends told me it is not correct its an compulsory so i asked to sales executive name is saurav shukla and contact no is +91 [protected]. Wrong commitment and also not describe asf rate is increase. I have paid down payment 39, 840/- using credit card. And i am cancel my membership and refund money on mail, i have send mail on this email id but not responding my email only auto generated mail has sent always. Please help me. I personally meet to club mahindra office in vastrapur ahmedabad suraj thakkar is head of gujarat cancelation.

Hello sir
I m shivrajsinh zala i have registered for club mahindra membership but after getting validation call i came to know that some information regarding charges were given wrong by their relationship manager mr. Rajat mathur. So i immediately call then and mail them on 8th october 2019 to cancel my membership.

But till today now one is replying or taking call even that relationship manager didn't reply and till today cancellation process isnot done

I paid 30000/- by my credit card
My membership i'd 2889641.

Please do needful as they have not cancel it and i m sure that they are welling to charge more through e. M. I

Please do needful as soon as possible

Hi,

I did a payment of rs.31, 530 to club mahindra on 05-mar-2019. During online signup, i found that the details given to me was wrong. I immediately i cancelled my account. Also official cancellation request accepted on 17th march 2019.

Till now i didnt get any proper response from my agent or customer care or through email. During registration, agent informed me that with 3 months of cancellation amount will be refund. Till now i didnt get any refund.

Please take action immediately and refund my amount asap.

Membership id: 447875
Type of membership: blue

Club mahindra holidays — membership cancellation amount not received

I m rajendra patel my membership i'd is 2871092. I was cancelled my membership 19th jun, 2019. I also called the agent but he also not giving proper answerd and i paid amount 28000. Some amount paid by credit card nd some amount paid on cash bt not received any kind of amount... I send mails bt customer care not giving proper answerd solve my problem and return my money back...

I am member of club mahindra and I love thier service and hospitality they provide everytime.But when i booked club mahindra vijayshree resort hospet the resort was good but the service was hopeless literally hopeless no hot water was available no good food room service was very late as 3 to 4 hours still no response not getting a plate for 3 hours it worst service and as i booked for 4 person in one room ther was no sofa cum bed as ther is always in club mahindra my son in law was sleeping on floor cos he didn't wanted me to sleep this is cheap service i am very very disappointed from club mahindra and but no support was ther by them also the resort staff didn't care of anything if this is happening i will not refer club mahindra to anyone as if have referred to 4 family's