Club Mahindra Holidays Complaints & Reviews

Member No 2810227 and Interaction ID 12149191
please cancel my membership my Member No is 2810227 and Interaction ID 12149191and let me know of my refund amount.
Even informed the local representative still no response from them nor i have received any response from the club Mahindra.
They have ditched me with wrong information.
Its very painful to know that after paying a huge amount no response is given from the club. I have bought this membership on 3th April. Seeking next day about the confirmation from the local representative, he started to say that you will receive the confirmation it in few days, after paying the down payment still i have to wait to get confirmation of membership in few days irritated me. I visited the site of club Mahindra their when i read the reviews of customer i was shocked and talking to local representative it was confirmed that the reviews were correct. so i had informed to local representative about cancellation and mailed of cancellation on April 4th to the member relation email id. But after a day i got membership no. i.e. 2810227 again with membership no i had mailed but no response yet recieved from the club. I request to Consumer Forum please to make my membership cancel and instruct them for refund at the earliest

We have been called by club mahindra executives on 29 mar and offered free vouchers after there presentation irrespective of whether we take membership or not. Its being more than 2 weeks but we haven't received any vouchers. Moreover, the executives blocked my number and therefore i am not able to call and check. Is this the service club mahindra was offering at a cost of 9 lacs?

After this incident it is less likely i will suggest club mahindra to any one.

Hi,
It has been more than 130 days since i sent cancellation request of my membership with clubmahindra. Also i have sent more than 5 follow up mails. I have contacted the cochin customer relations office more than 25 times to get my money refunded. It has become a big head ache for me and lost peace of mind because of this worst customer relation with clubmahindra. I request you to do an immediate action to get my refund amount.
My membership id: 2786397

Dear sir,

Please cancle the Balaji Murlidhar Arakal Membership Red House No.2539920. I have paid a toetal amount of Rs.500000/- (Five Lakhs) Club Mahindra including ASF but i do not find any utility of taking such membership as resorts are never available when required, resorts are very far-off and compared to other such resorts available online through Make My Trip, fee charged is too much.

Thanking You,

Balaji M. Arakal.

As per the feedback i received from the customer of Mahindra club the service is very poor. So i have decide to cancel or discontinue my membership Member No 2810227 from club mahindra.

I had recently joined on 3rd April wherein i have paid the down payment.

I have mailed thrice to [protected]@clubmahindra.com from where no responses received other than auto generated mail. I have personally informed the executive on 4th April and then after three times about the discontinue of membership.

Please accept the cancellation of membership and refund the amount back to the card.

I have also requested the card company to discontinue my card from where the EMI will be paid.

Dear team club mahindra.

One week ago club mahindra organize a seminar in bhilwara rajasthan (Pin code 311001).

I got a call from club mahindra jaipur office to callect 2 free voucher and to get these voucher you have to come with your wife.

I was attended the seminar with my with and your staff try to sell me club mahindra membership.

But offers was not so good so i refused to be a member.
They asked me to send voucher to my mail id but i still not received the vouchers.
If your company don't want to give voucher then why they called me and waste my & my wife's important time. Or your staff doing fraud and not supplied the vouchers to customer.

Who is responsible for inconvenience held to me and my family.

I am requesting to to stop this kind of manipulate to customers. This is redyculious behavior of a big name mahindra's company.

Himanshu

I have been taken club mahindra membership on 25 th mar 2018. But after few days when i came to know that their membership value are less than what i paid. And annual main charges are also hidden. I forward request through mail n phone calls to cancel membership n refund my money. But they are not doing and said we will call u back in 3 to 4 hours from last 6 days. Please help meto come out.

My membership i'd is 280859. Just rcvd on 24 of march. I tried helpline number lot of times. But it is busy more than pmo office. I cannot contact for cancellation. I am sending email for cancellation of membership. Many promises was kept to me at the time of down payment. So i paid 34830 rs down payment. But after that none promise was fulfilled. I talked to your representative about cancellation but he said no need of it. You won't get any refund. How it is possible that you will take all 34830 rs and no refund. Now i am frustrated and want to cancel membership and refund my money.
Naveen choudhary

Hi Team,

This is really frustrating even after so many requests my membership cancellation have not been closed. After raising the concerns My membership ID is 2811612 is created and even i have raised dispute from bank
Its really disappointing with the service provided by the team.

We had discussion on the offers and paid Rs 41580 through card and on the same day (24 or 25th of Mar 2018), due to personal issues we have informed the corresponding person to cancel the membership and "DO NOT" proceed further. As per information provided by the representative, we should have received the verification call before login our information, however, we have not yet received any and we have received an mail directly as our ID has been login and created and received trailing welcome mail. on the same day we have raised concern by calling customer care, Interaction ID: 12111059, and sent a further mail on the same from "[protected]@gmail.com". Also, we have not received any further update or information form Club mahindra team, Which is really worrisome and disappointing.

Per discussion with representative, Abhilash earlier, we have received confirmation as this membership will be cancelled and full amount will be refunded. Please look into this issue and kindly do the needful.
Interation ID: 12111059
Name: Kavitha TV
Mobile: [protected]

Please close this account with immediate effect.

I had worst service from club mahindra holidays.
So i request to cancel my membership and refund my money through consumer complaints on 15.11.2017 i got mail as follows.
We would like to confirm that the cancellation of your membership is under process and the refund amount of inr 1, 06, 374/- will be sent as a cheque to your communication address.

But still i didnt received my money.

Dear sir,

Mahindra holidays & resorts india ltd,

I would like to withdraw my membership application under the clause
Part c, 8.1 of the agreement. I would like to claim full refund of down payment
Rs. 34830/- under above mentioned clause.

Date of filling application : 01.04.2018
Date of payment: 01.04.2018
Date of mail to memberrelation for cancellation : 02.04.2018
I have got sms alert today for membersip id generated is 2811651. No call or revert got on dialling [protected]. I have put request for call back from your end.
Please take this request of withdrawal of the membership application on priority
And provide us the refund at the earliest.

Regards,
Vinay bindlish

In february 2018, we got a call from your side and asked us to meet regarding club mahindra holidays package. Mr abhishek and mr. Saurabh came to visit us at our home and described the policy impressively. We immediately gave initial amount of 37, 000 rs. And 3 cheques issued of amount 10, 259 rs. We discussed the policy with our friends and they told us about some cruze offer which we were not being told and then tried to call mr. Saurabh whose phone was switched off since then. My husband has also tried calling him many a times. Then i got a call from your side about downloading mahindra, read and confirm policy details. I downloaded the app and got to know the facts that we have to pay maintainance charges from this year only which we did'not know. So, i denied some details regarding policy and got a call from your side regarding my problems. At that time i clearly told that we want to cancel the policy. We were being told that will get our refund and some employee will contact us soon regarding this. But we didn't receive any call from your side after that. Few days later, mr abhishek called me up regarding issues and i clearly said that we want to cancel the policy for now and will take this in future and asked to refund our money. As we have our personal health and financial issues also, we can't pursue this policy for now. Today when i got message from my bank regarding deduction of money for this month and we immediately called mr saurabh and his phone was again switched off. We contacted mr abhishek and again asked him to cancel our policy and he is saying we will get a call within 1-2 days. When we have asked so many times and so many employees of yours regarding cancellation of policy why this month money has been deducted from my account.


As, we have already some personal issues please do not complicate this matter and try to resolve our issues.

As your is a prestigious firm, kindly look in to the matter and refund our money as this month payment has also been deducted from my account today. We want to surely take this policy in future.. But as for now, refund our money and help us in cancellation of this policy.

Regards
Dr. Priyanka
Contact [protected]
Membershipid-2798788

Club mahindra team,
After received call from your representive, i had attended your company membership presentation at genex hotel, vadodara (Gujarat) on 4th feb 2018. Member scheme present by your sale executive mr. Vineet abhi and he said to me you get special discount if you booked on today with deposit some amount. And also said if you don't want for membership for any reason, informed us within two days, we will refund your payment within seven days.
Based on his assurance, i made payment 10000 inr through my credit card. Due to some my financial problem, i call to him for cancelled my membership and refund my payment. After numbers of call and continuous follow up with mr. Vineet abhi, till date my payment is not credited. Please look in this matter immediately and credit my payment. Find attached herewith payment details copy for your reference. Awaiting for your positive reply.
Thanks,
Dharmendra pathak
[protected]/[protected]

I had bought club mahindra holiday package on 23rd feb 2010. I made payment of rs.2, 67, 789 by 12/02/2015. However i didnot use a single holiday till then. When i lost my job in 2013, i made a request to them to allow me not to pay balance till i get a job. Then i requested them to cancel my member. They refused to cancel the membership and by fraud they took anothet rs.50, 000 from me saying they will help transfer the membership. They are now refusing to return my membership fee although i have not used a single holiday. They had my money and i had not used a holiday yet they used unfair means to get the balance money.in their terms and conditions it does not say that i cannot cancel my membership. I want to cancel and get full amount with interest now.

Today i m invited by club mahindra holiday package for 45 mint seminar at fortune hotel ahmedabad... And they commitee free complimentary voucher.. But at the end of seminar i have refuse deal then sales executive mr soyeb talking tone change and insult me front of my wife.. Even we have left the desk but not a any senior person aaj single time that what happen.. And his language is too bed with us.. So plz take necessary action on that without fail to dont make fool like this to customer.

Dear sir,

Property launched on 27/03/18 without informing members in saj mahabaleshwar and bookings are full. I am surprised when the property is not listed on website and no information to members than how come the bookings are full. Time and again i had been raising issues with club mahindra accusing them of selling the members inventory to outsiders to maximize profits is falling on deaf years and the same is verified today. We are charged exorbitant amount of asf and still we are not given rooms, the same are sold to preferential few corporates, close connected people of the management who are not members and sold outside. The company is not answering my queries related to the promises made while making members and now are strangulating us by selling our inventory to outsiders whereas the members have to shell extra money to holiday out of the club hotels. I request your kind help and intervene to stop this malice and fraud on members.

Thanks & regards
Vinay biyani

My clubmahindra id 2786375.
I had requested for the membership cancellation of clubmahindra, by today it's been 120 days since i requested. I have been in constant touch with customer service. They are still not giving any proper reply or any action from their side to get refund my amount. I have not availed any of their service. I have attached below the cancellation request mail. The details can be seen there.

I was selected for a free holiday voucher by club mahindra and was invited to collect the same at hilton hotel on 24/3/2018. We said we dont want it. And they kept calling us several time and we had to visit, after explaining everything they said that the voucher will be sent in emai and we did not receive it. The contact number that they gave is always switched off.

Person who contacted us : aarthi
Number : +91 [protected]

Club mahindra membership no. Mhril 2785395 -

The sales representative of club mahindra had visited us in the month of october 2017. For the purchase of their membership scheme for rs.3, 61, 980/-, he promised that we would be entitled for an iphone 7, club mahindra vouchers for rs.10, 000/-, tanishque vouchers for rs.10, 000/- and a surprise gift after the membership is registered. We made the full payment of rs.3, 61, 980 by way of cheque/credit card on october 17, 2017.

After lot of telephonic queries, we received an email from club mahindra confirming the membership but offering only one iphone 7 and voucher of rs.5000/-. I immediately wrote back stating that there was a mismatch in what the sales representative, shri vishal singh had promised and the email.

Subsequently, i telephoned the company and also sent various mails but i did not receive any gifts, etc. From the company. Hence on february 5, 2018, after waiting for almost 5 months, i asked the company to refund my money with interest since they were not responding to my mail.

The company promised to refund the money on 23rd february 2018 but till date i have not received any money from the company.

The company on false promises takes money from the customers and then cheat them. The company has been using the amount of rs.3, 61, 980/ paid to them in october 2017. I request you to kindly help me to get back my money and the interest payable on that for 5 months. I also request you to get me compensation for the waste of time and mental agony i had to undergo because of club mahindra.

Hello,

I have taken club mahindra membership in november but when i visited their resorts i was not satisfied and wanted to cancel the membership and wanted full refund as when their sales executive came to visit us they told me if you are not satisfied then you can go for cancellation and full refund will be provided, i have paid approx rs 120000 but inspite of my repeated reminder mails dated 27 jan 2018, 8 feb 2018 and 16 march 2018 and repeated calls no one is replying, they have deactivated my memebership id 2789766 but still no response or any refund is processed, kindly do the needful.

Thanks and regards,
Priyanka soni
M : [protected]