[Resolved] Delta Cabs - Hyderabad — Trip Booking
Hello, We planned a trip within Hyderabad and calledup Delta Cabs as other cab companies said they dont have any cab during the time we requested. We called Delta Cabs around 3:45 PM and Booked a cab for trip within the city. The customer service executive has promised me to send a cab within 1 hour. But no one has reached me after that. At 5:00 PM when i called another customer service executive told me that cab will be there in 45 mins, also the person was asking me why didnt I book the cab well before, so these people are also suggesting me when to call them for a cab. Again no one responded after the call. At 5:30 I called again then they told the driver is stuck in traffic and he will make a call to me, but there was no call.
I called once again and the same response so I wanted to understand what these people are doing for co-ordinating with the respective driver.
Due to these people I had to cancel all my sunday plans and the response from the delta cabs is very disappointing. I hope the right action will be taken against these people.
Complaint marked as Resolved Aug 13, 2020
Category: Car Rental
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