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Dr Batra's Complaints & Reviews

2.1
Updated: Jun 8, 2026
Complaints 817
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323
Unresolved
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Dr Batra's reviews & complaints page 25

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A
ayisheshim
from Pune, Maharashtra
May 10, 2018
Resolved
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Resolved

Address: Pune, Maharashtra, 411016

I had threatment from your clink called baner branch pune... Both stm and homopathy... I completed stm but hompthy am not completed... Becuase i didn't see any change from threatment... Hair fall increases from time to time and baldness increase... Know i lost all my self confidence it fasilitates my hair balldness from stage 3a to 4a... I sent 35, 000 rupees andmy time... Please return my money for homopathy that i am not continued. It lefts 5 month and above.
Jun 21, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Dr Batra's Customer Care's response
Dear Sir,

We will do our best to resolve your issue. Request you to kindly share with us the clinic details and patient ID so that we could assist you better.

Regards,
Patient Experience Team Dr Batra's™
May 21, 2018
Updated by ayisheshim
patient ID:[protected]
branbch baner pune

this is my second time for complaining. as you told tell as you branbch and patiant id i already sent to but no change. ytou said that go and ask them i went to them they said that continue how i will continue without any change. my hair fall increase and balldness increases. i sent on your clinck 35 ooo inr but after taking this amount nothing change...i discountinued my threatment so i left around 6 or 5 month so i kindly request to you is to refund my money which is left for 6 month ...taking money without any help and threathment is not fair
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    A
    Arockia Sankar
    May 7, 2018
    Resolved
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    Resolved

    Address: 560102

    Hi,
    I had joined dr. Batra last year end for allergy after start having tablet, i got it worst. Previously i had acidity a bit. Monthly once or twice i will face issue with acidity. After having these homeopathy tablets i used to get acidity issue daily, headache etc etc.. No improvement with my allergy.
    I had headache as well.. I keep getting sos to resolve all new issues. But not clearly explained with what is causing this all extra illness. I wanted to keep having it for 3+ months continuously to see the difference as adviced by doctor even though i got these extra problems. But even after 3+ months it becomes worst and no improvement at all but got extra issues. I am totally fed-up with the issues i am having. So wanted to discontinue the treatment. Please let me know the process for the refund.

    Had seen lot of issues with the treatment from batra’s but i neglected that before joining here. But my current health is not that good as it was before. Now i am realizing the same. I would like to go for refund. Please do the same. I will treat my all extra issues outside without any compensation from you.

    Regards,
    Sankar
    [protected]
    Jun 7, 2018
    Complaint marked as Resolved 
    Dr Batra's customer support has been notified about the posted complaint.
    Verified Support
    May 07, 2018
    Dr Batra's Customer Care's response
    Dear Sankar,

    We are concerned to note your grievance. Thank you for sharing your contact number. We will look into your concern and assist you better.

    Regards,
    Patient Experience Team Dr Batra's™
    May 18, 2018
    Updated by Arockia Sankar
    I am informing the same for every visit to teh doctor (DR.RASHMI) but no care has been given and my allergy issue become worst day by day and on top of that i got ACIDITY and HEADACHE after this treatment.
    I lodged a complaint in bharta and social media about teh same, i got a call from HSR bangalore batra to have an appointment with senior doctor KSHITI SHETTY from Mumbai.
    I am more of convinced to continue teh treatment for couple more months though i didnt get atleast 5% results in 4+ months.
    The meeting was somthing looks like marketing meeting for me. How come i can continue when i am not having even 5% relief with my initial issue from last 4+ months.
    And there is no quarenty that the issue will be fixed. Hense i would need refund for the same.

    I am getting other issues after starting this treatment. I was not informed about teh 3 months, 6 months treatment they had. The doctor has asked me to take onlyt 1 year program and she said i will be getting relief after 3 months which didnt happen after 4+ months.
    Please arrange for teh refund. Thanks
    Sir please give a visit to me to express my facing problems and please give help to treat my hair fall problem with correct solution
    Arockia Sankar's [Complaint's author] reply, May 18, 2018
    dont go to dr.batras
    Dr Batra's Customer Care's response, May 21, 2018
    Verified Support
    Dear Mallesh,

    We treat various hair problems successfully. Our doctors will recommend a suitable treatment after analyzing your scalp condition. Kindly inbox your contact details and we will be happy to book a consultation for you with an expert doctor.

    Regards,
    Team Dr Batra's™
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      V
      Vijay Buye
      from Chennai, Tamil Nadu
      May 6, 2018
      Resolved
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      Resolved

      Hello,

      I am vijay buye and taken treatment in dr batra's in electronic city bangalore till june 2017 (1 year).

      They told me after treatment your volume of hairs will increase and the existed of your hairs will become strong, but there have not been any improvement in volume of cases and the worst part is, i lost many of my existed hairs after that treatment.

      If dr batra's is really honest, than they should refund my money.

      Thanks,
      Vijay
      May 6, 2018
      Complaint marked as Resolved 
      This is not yet resolved, I am not sure why it is marked as resolved.
      Dr Batra's customer support has been notified about the posted complaint.
      Verified Support
      May 07, 2018
      Dr Batra's Customer Care's response
      Dear Vijay,

      We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Verified Support
      May 08, 2018
      Dr Batra's Customer Care's response
      Dear Vijay,

      We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Verified Support
      May 09, 2018
      Dr Batra's Customer Care's response
      Dear Vijay,

      Please share your Patient ID for us to assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Verified Support
      May 10, 2018
      Dr Batra's Customer Care's response
      Dear Vijay,

      Help us by sharing your Patient ID or registered contact number for us to assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Verified Support
      May 23, 2018
      Dr Batra's Customer Care's response
      Dear Vijay,

      We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

      Regards,
      Patient Experience Team Dr Batra's™
      My treatment is running form September 2017 and yet i have not found any result more over i have lost more hair after treatment..
      Dr Batra's Customer Care's response, May 21, 2018
      Verified Support
      Dear Mahesh,

      We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Dr Batra's Customer Care's response, May 23, 2018
      Verified Support
      Dear Mahesh,

      We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Dr Batra's Customer Care's response, May 28, 2018
      Verified Support
      Dear Mahesh,

      Please share your Patient ID for us to assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Dr Batra's Customer Care's response, May 29, 2018
      Verified Support
      Dear Mahesh,

      Help us by sharing your Patient ID or registered contact number for us to assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Dr Batra's Customer Care's response, May 30, 2018
      Verified Support
      Dear Mahesh,

      We have not received your contact details. For any further queries or concerns you can write to [email protected], we would be happy to assist you.

      Regards,
      Patient Experience Team Dr Batra's™ï»¿
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        A
        Ayann
        from Bengaluru, Karnataka
        May 4, 2018
        Resolved
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        Address: Bangalore, Karnataka, 560047

        I visited dr batras clinic regarding skin infection... After consulting the doctor she said that i had pcod problem and told me to take 1 year treatment... The staff named kumaresh forced us to take 6 months treatment... Because i had pain i asked him to give any painkillers atleast still i start the treatment... But he forced us to pay 1500 to give temporary tablets... And we paid 1500 and he gave 6 tablets... Next day i went to gynecologist and she said i was absolutely fine i had just a skin infection... The staff and doctor told us false disease and forced us to take the treatment and did not refund our money for no treatment which i had taken... I want my money back because i had not taken a single tablet from them... Please refund my money...
        Patient name_ayesha rafiq
        Patient is_[protected]
        Jun 7, 2018
        Complaint marked as Resolved 
        Dr Batra's customer support has been notified about the posted complaint.
        Verified Support
        May 07, 2018
        Dr Batra's Customer Care's response
        Dear Ayesha,

        We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

        Regards,
        Patient Experience Team Dr Batra's™
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          G
          Guddy Guddan
          from Kolkata, West Bengal
          May 1, 2018
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700064

          I am taking treatment at Dr Batra saltlake sector V, Kolkata clinic. I am very happy with the doctors treatment but the lady sitting at the helpdesk needs to learn courtesy and manner. Being in the hospitality service she lacks these good habit. It is really sad that she has an habit of throwing tantrum and even criticise at patient's condition. She knowingly harass patients and make them wait even if there is no one at the doctor's chamber or in HVT precedure room. Once this happens to me, fisrt she made me wait for nothing for half an hour and when I started to go and see there she did not allowed me but when I went to the HVT procedure room there was no one inside. It is her rude and bad behaviour that made me to skip my medication for more than two months. Though I have complete faith towards your treatment and procedures still the behaviour of that lady forcing me to say I am an unsatisfied patient of your good service. I don't know what kind of corrective measures you and your esteemed organisation would really take but it hurts me being a patient and after investing Rs 27000 for my treatment only to listen her harsh, unsoliciting, rude words. Kindly act accordingly before I completely loose my faith towards your institution. My son is also taking treatment there else I just love not see her again in my life.
          Jun 23, 2018
          Complaint marked as Resolved 
          Dr Batra's customer support has been notified about the posted complaint.
          May 01, 2018
          Updated by Guddy Guddan
          I want someone to respond and take action
          Verified Support
          May 07, 2018
          Dr Batra's Customer Care's response
          Dear Guddy,

          We are concerned to note your grievance. Please share with us the your contact details and patient ID so that we can look into your concern and assist you better.

          Regards,
          Patient Experience Team Dr Batra's™
          Verified Support
          May 08, 2018
          Dr Batra's Customer Care's response
          Dear Guddy,

          We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

          Regards,
          Patient Experience Team Dr Batra's™
          Verified Support
          May 09, 2018
          Dr Batra's Customer Care's response
          Dear Guddy,

          Please share your Patient ID for us to assist you better.

          Regards,
          Patient Experience Team Dr Batra's™
          Verified Support
          May 10, 2018
          Dr Batra's Customer Care's response
          Dear Guddy,

          Help us by sharing your Patient ID or registered contact number for us to assist you better.

          Regards,
          Patient Experience Team Dr Batra's™
          Verified Support
          May 23, 2018
          Dr Batra's Customer Care's response
          Dear Guddy,

          We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

          Regards,
          Patient Experience Team Dr Batra's™
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            N
            from Coimbatore, Tamil Nadu
            May 1, 2018
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu

            I really disappointed with your treatment. The photos u display are fake. My acne prob got worse.in the 4 months i couldn't see any results at all. I wanna my money to be refunded. I lost hopes with your treatment. I didn't see any results with hair fall too. Since 1 month from stopping the medicine in take.. I see difference... The medicine yu prescribe are damn waste... I paid money in one shot... I want my money to be refunded
            Jun 8, 2018
            Complaint marked as Resolved 
            Dr Batra's customer support has been notified about the posted complaint.
            Verified Support
            May 02, 2018
            Dr Batra's Customer Care's response
            Dear Nisha,

            We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Verified Support
            May 03, 2018
            Dr Batra's Customer Care's response
            Dear Nisha,

            We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Verified Support
            May 04, 2018
            Dr Batra's Customer Care's response
            Dear Nisha,

            Please share your Patient ID for us to assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Verified Support
            May 07, 2018
            Dr Batra's Customer Care's response
            Dear Nisha,

            Help us by sharing your Patient ID or registered contact number for us to assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Verified Support
            May 08, 2018
            Dr Batra's Customer Care's response
            Dear Nisha,

            We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

            Regards,
            Patient Experience Team Dr Batra's™ï»¿
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              S
              Sonali.sinha
              from Mumbai, Maharashtra
              Apr 29, 2018
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 401107

              Hi, i'm diagnosed with hyperthyroidism also taking allopathic medication for my doctor's due to poor financial condition was thought to start taking homeopathy treatment with dr batras. 6 months i had taken dr batras medicines white sweet pills but not so worth at all. Their diploma taken doctors only checking hair services not the person's diseases. Dr batras team so bad servicing and their team provides very slow service. Also not having good knowledge about diseases. Dr batras team only wanted people's money nothing else they giving. I'm having diseases of hypothyroid but their stupid doctor only checking my hair and dandruff bloody stupid hell. Their team only fooling us. Please do not go for such homeopathy treatment such as dr batra. After complaining their hod they had refunded back my hard earned money.
              Jun 9, 2018
              Complaint marked as Resolved 
              Dr Batra's customer support has been notified about the posted complaint.
              Verified Support
              May 03, 2018
              Dr Batra's Customer Care's response
              Dear Sonali,

              We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

              Regards,
              Patient Experience Team Dr Batra's™
              Verified Support
              May 04, 2018
              Dr Batra's Customer Care's response
              Dear Sonali,

              We have not received your Patient ID. Awaiting for your the same so that we can look into your concern and assist you better.

              Regards,
              Patient Experience Team Dr Batra's™
              Verified Support
              May 07, 2018
              Dr Batra's Customer Care's response
              Dear Sonali,

              Help us by sharing your Patient ID or registered contact number for us to assist you better.

              Regards,
              Patient Experience Team Dr Batra's™
              Verified Support
              May 08, 2018
              Dr Batra's Customer Care's response
              Dear Sonali,

              Please share your Patient ID for us to assist you better.

              Regards,
              Patient Experience Team Dr Batra's™
              Verified Support
              May 09, 2018
              Dr Batra's Customer Care's response
              Dear Sonali,

              We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

              Regards,
              Patient Experience Team Dr Batra's™
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                A
                AnandNR
                from Delhi, Delhi
                Apr 28, 2018
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                Address: Ghaziabad, Uttar Pradesh, 201001

                मेरा ragistration न. 974666 हैं डॉ बत्रा क्लीनिक ग़ाज़ियाबाद में और यहा कि सर्विस बहुत ज्यादा खराब हैं पेशेंट को क्या दावा दी जाती कोई पता नही होता।
                Appointment टाइम का कोई मतलब नही है स्टाफ अपनी मन मर्ज़ी करता है।
                कृपया मुझे rajestration cancellation की जानकारी दे। जिससे में अपना व अपने साथियों का जो डॉ. बत्रा से परेशान हैं का ragistration cancell करवा सकु।
                ई मेल id [protected]@gmail. com
                मोबाइल नं [protected]
                Dr Batra's customer support has been notified about the posted complaint.
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                  W
                  wilsila baretto
                  Apr 26, 2018
                  Resolved
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                  My sis, me n my mum had started hair loss and face treatment and we're getting treated by dr. Deepa in powai bt sorry to say experience was horribl
                  E. They take human's as guinea pig's to test on them without knowing the right cause.. Staff are trained in such an unpleasant manner that anytime you call them they reply doc is not available and i the next 5 mins u walk in to the clinic. Doc is happily testing on the other guinea (Patient) there. Treatments are expensive and total waste of hard earned money.. Moreover they will be reluctant to refund the amount instead they will another doctor to speak to you in way to fool n get you in their trap. There was not even.25% improvement. It's a real trap.. They won't treat u well and reasons for nor returning the money instead give this stupid reason it's homeopathy and it takes time to get results... Real waste of time and money. Doctor will take ages to reply and wont evn be bothered to be result oriented for the patients.. They do not value the pateints instead its just the money gulping clinic.. We spent mote than 40000 withput any results. They will do cross sell of their useless products and make sure that you buy them where u dont find any results.. Instead of subsidinh the hair fall got agrrevated.. I was forved to ask the doc whether she was treating us to go bald or to control the hair loss. Please do your proper research before visiting or even taking appointment's.. I wud take a stop here as i can go talking endlessly for the pathetic experience v hv had..
                  Jun 3, 2018
                  Complaint marked as Resolved 
                  Dr Batra's customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 26, 2018
                  Dr Batra's Customer Care's response
                  Dear Sir,

                  We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                  Regards,
                  Patient Experience Team Dr Batra's™
                  Verified Support
                  Apr 27, 2018
                  Dr Batra's Customer Care's response
                  Dear Sir,

                  We have not received your Patient ID. Awaiting for your the same so that we can look into your concern and assist you better.

                  Regards,
                  Patient Experience Team Dr Batra's™
                  Verified Support
                  Apr 30, 2018
                  Dr Batra's Customer Care's response
                  Dear Sir,

                  Help us by sharing your Patient ID or registered contact number for us to assist you better.

                  Regards,
                  Patient Experience Team Dr Batra's™
                  Verified Support
                  May 02, 2018
                  Dr Batra's Customer Care's response
                  Dear Sir,

                  Please share your Patient ID for us to assist you better.

                  Regards,
                  Patient Experience Team Dr Batra's™
                  Verified Support
                  May 03, 2018
                  Dr Batra's Customer Care's response
                  Dear Sir,

                  We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                  Regards,
                  Patient Experience Team Dr Batra's™
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                    K
                    kamleshbhai ninama
                    from Ahmedabad, Gujarat
                    Apr 23, 2018
                    Resolved
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                    Resolved

                    Address: Ahmedabad, Gujarat, 380009

                    Hello sir,
                    Mene ahmedabad dr batra clinic me 1 year treatment li hui he jiske mene pure 25000 rp card se jama kia the. Dr batra clinic ke dr. Ne promice kia tha ki 1 sal me apke hair vapis aajayege lekin aj tak kuchh bi fark nahi pada he me refund lene gaya tha to unlogo ne mana kar diya ab muje mere paise vapas chahiye plz meri help kijia mere 25000 pure paise chahiye
                    Apr 23, 2018
                    Complaint marked as Resolved 
                    i just want my money back
                    Dr Batra's customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 23, 2018
                    Dr Batra's Customer Care's response
                    Dear Kamlesh,

                    We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                    Regards,
                    Patient Experience Team Dr Batra's™
                    Verified Support
                    Apr 24, 2018
                    Dr Batra's Customer Care's response
                    Dear Kamlesh,

                    We have not received your Patient ID. Awaiting for your the same so that we can look into your concern and assist you better.

                    Regards,
                    Patient Experience Team Dr Batra's™
                    Verified Support
                    Apr 25, 2018
                    Dr Batra's Customer Care's response
                    Dear Kamlesh,

                    Help us by sharing your Patient ID or registered contact number for us to assist you better.

                    Regards,
                    Patient Experience Team Dr Batra's™
                    Verified Support
                    Apr 26, 2018
                    Dr Batra's Customer Care's response
                    Dear Kamlesh,

                    Please share your Patient ID for us to assist you better.

                    Regards,
                    Patient Experience Team Dr Batra's™
                    Verified Support
                    Apr 27, 2018
                    Dr Batra's Customer Care's response
                    Dear Kamlesh,

                    We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                    Regards,
                    Patient Experience Team Dr Batra's™ï»¿
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                      A
                      Amit Parnami
                      from Jaipur, Rajasthan
                      Apr 23, 2018
                      Resolved
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                      Resolved

                      Address: Jaipur, Rajasthan, 302020
                      Website: Dr Batras

                      I have started my wife's (Isha parnami - id[protected] skin allergy & hairfall treatment in aug 2016..
                      Having continues medicines & treatment she has no significant difference in the issues. She lost almost 40 % of her hair after the treatment... Skin problems is still as same as before..
                      Due to such a long treatment she is taken & still her problems is continue increasing.. She is getting depressed every day & start avoiding the social gatherings as well
                      Also the staff of malviya nagar, jaipur branch (Mr mahesh) is totally unprofessional & talk to the patients very rudely & disconnect the phone line without listening them
                      Jun 18, 2018
                      Complaint marked as Resolved 
                      Dr Batra's customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 23, 2018
                      Dr Batra's Customer Care's response
                      Dear Amit,

                      We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                      Regards,
                      Patient Experience Team Dr Batra's™
                      Verified Support
                      Apr 23, 2018
                      Dr Batra's Customer Care's response
                      Dear Amit,

                      We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

                      Regards,
                      Patient Experience Team Dr Batra's™
                      Verified Support
                      May 17, 2018
                      Dr Batra's Customer Care's response
                      Dear Amit,

                      We are pleased to know that your wife is continuing the treatment. Hope our treatment brings utmost benefit to you. In case of any further assistance you can write us to at [protected]@drbatras.com

                      Regards,
                      Patient Experience Team Dr Batra's™
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                        A
                        Anubha G
                        from Gurgaon, Haryana
                        Apr 22, 2018
                        Resolved
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                        Resolved

                        Address: Ghaziabad, Uttar Pradesh, 201001

                        I anubha gupta, taking hair fall treatment since october. I have appointment with dr. Jaswant at 17 march but at that time doctor jaswant was on leave there is some other doctor. She changed my medicine i m facing lots of acne on my face after taking this medicine. I m waiting for my appointment message but till april 22, i did not get any message. It shows your casual behavior towards your patients.
                        May 28, 2018
                        Complaint marked as Resolved 
                        Dr Batra's customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 23, 2018
                        Dr Batra's Customer Care's response
                        Dear Anubha,

                        We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                        Regards,
                        Patient Experience Team Dr Batra's™
                        Verified Support
                        Apr 24, 2018
                        Dr Batra's Customer Care's response
                        Dear Anubha,

                        We have not received your Patient ID. Awaiting for your the same so that we can look into your concern and assist you better.

                        Regards,
                        Patient Experience Team Dr Batra's™
                        Verified Support
                        Apr 25, 2018
                        Dr Batra's Customer Care's response
                        Dear Anubha,

                        Please share your Patient ID for us to assist you better.

                        Regards,
                        Patient Experience Team Dr Batra's™
                        Verified Support
                        Apr 26, 2018
                        Dr Batra's Customer Care's response
                        Dear Anubha,

                        Help us by sharing your Patient ID or registered contact number for us to assist you better.

                        Regards,
                        Patient Experience Team Dr Batra's™
                        Verified Support
                        Apr 27, 2018
                        Dr Batra's Customer Care's response
                        Dear Anubha,

                        We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                        Regards,
                        Patient Experience Team Dr Batra's™ï»¿
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                          R
                          ranjeetkaur7
                          from Delhi, Delhi
                          Apr 15, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110095

                          Myself ranjeet kaur from east delhi.. And writing mail for very unsatisfy service provided by dr batra

                          In september when i was looking for a dermatologist for my mother skin dieseas kind of ring guard (Teenia) treatment.. Through nett surg found dr batra.. So all sudden i called and fixed an appointment for laxmi nagar clinic.. Where i went along with my mother for her treatment. Doctor advise for 12 month treatment with aprx 15k bugs same day notice same diesease i am also facing doctor advised its just beginning to me.. Since doctor assured after start medicine it will not get increase... And advised 10k for my treatment...

                          Means 25k for my mother and myself.. Now to arrange 25k money was not easy for me hence doctor advise to take loan from bajaj finserv and can contiue for treatment.. But no one has advise if we didnt get satisfy money can not be returnable...

                          But after took month medicine we didnt get any relief even that diesease increasing everyday whole over the body.

                          I request you to please refund my money i cant waste 2.5k every month for bajaj finserv loan which is deducting from my account.

                          Writing below my mom and my patient id if you help to retun my money please help...

                          Patient name : sarabjeet kaur
                          Patient id : 988170
                          Branch : preet vihar

                          Patient : ranjeet kaur
                          Patient id : 988175
                          Branch : preet vihar
                          May 17, 2018
                          Complaint marked as Resolved 
                          Dr Batra's customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 16, 2018
                          Dr Batra's Customer Care's response
                          Dear Ranjeet,

                          We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                          Regards,
                          Patient Experience Team Dr Batra's™
                          Verified Support
                          May 17, 2018
                          Dr Batra's Customer Care's response
                          Dear Ranjeet kaur,

                          Our senior doctor has personally spoken with you to address your concern and we have also arranged a video conference with Dr Renuka from Mumbai. The date for the same has been confirmed with you. For any further assistance you can write us to at [protected]@drbatras.com

                          Regards,
                          Patient Experience Team Dr Batra's™
                          Jun 27, 2018
                          Updated by ranjeetkaur7
                          Absolutly not resolved my problem 😡😡😡😡
                          Jun 27, 2018
                          Updated by ranjeetkaur7
                          Wrote an Email on mentioned email id, getting bounce back
                          Dr Batra is just Thief huhhhh
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                            L
                            LOKESH GUPTA
                            from Nanded, Maharashtra
                            Apr 13, 2018
                            Resolved
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                            Resolved

                            Address: 147001

                            Patient code[protected]

                            I am having treatment from your chandigarh branch since 2008.

                            When i joined treatment in 2008 your team has promised that within 4-5 years i will be alright.

                            But even after 10 years it did not got relief. The reasons for the same are not understood. Now since i did not got relief i requested your team to give me free treatment till i get relief.

                            Instead of giving free treatment, chandigarh team again demanded rs 10500/- for one year. I requested them to kindly waive my future fee but in vain

                            Bad experience
                            May 14, 2018
                            Complaint marked as Resolved 
                            Dr Batra's customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 13, 2018
                            Dr Batra's Customer Care's response
                            Dear Lokesh,

                            Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                            Regards,
                            Patient Experience Team Dr Batra's™
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                              A
                              adnanmemon
                              from Pune, Maharashtra
                              Apr 11, 2018
                              Resolved
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                              Resolved

                              Address: 400003
                              Website: hair treatment

                              I was doing my hair treatment from last 6 months in chow patty branch, instead of hair fall should get stop the more hair fall get started and dandruff got increase. My hair becomes very dry and shapeless due to their treatment. From march i had stop the treatment from my end and told them to refund my money back but they are not responding my query. And every month my money get deducted from my account.
                              May 12, 2018
                              Complaint marked as Resolved 
                              Dr Batra's customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 11, 2018
                              Dr Batra's Customer Care's response
                              Dear Adnan,

                              We regret any inconvenience caused. Kindly share your contact details and patient ID so that we can try and resolve the issue you are facing.

                              Regards,
                              Patient Experience Team Dr Batra's™
                              Apr 11, 2018
                              Updated by adnanmemon
                              My patient id is[protected] and my contact no is [protected]
                              Verified Support
                              May 14, 2018
                              Dr Batra's Customer Care's response
                              Dear Adnan,

                              We have resolved your concern. For any further assistance you can write us to at [protected]@drbatras.com.

                              Regards,
                              Patient Experience Team Dr Batra's™
                              My patient id no is[protected] and contact no is [protected]
                              Dr Batra's Customer Care's response, Apr 12, 2018
                              Verified Support
                              Dear Adnan,

                              Thank you for sharing your Patient ID and contact number. We will look into your concern and assist you better.

                              Regards,
                              Patient Experience Team Dr Batra's™
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                                S
                                Suraj Bhalla
                                from Gurgaon, Haryana
                                Apr 3, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110059

                                Hi, i have opted for doctor's batra hair treatment 10 months back. They have charged me 44000 rs ensuring that they would give me proper medicines and treatment about the same. But so far there is no improvementin the hair condition rather it has gone worse. No medicines provided and no treatment given rather asking me to renew it in order to continue.
                                Please help.
                                My number is [protected]
                                May 4, 2018
                                Complaint marked as Resolved 
                                Dr Batra's customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 03, 2018
                                Dr Batra's Customer Care's response
                                Dear Suraj,

                                We are concerned to note your grievance. Thank you for sharing your contact number. We will look into your concern and assist you better.

                                Regards,
                                Patient Experience Team Dr Batra's™
                                I taken 1 year treatment for hair fall from dr batra positive clinic in bangalore. He gave me sweet tablet. These tablet are glucose tablet only. After 1 year treatment he charged me 40000. No improvement after 1 year. Totally fraud
                                Dr Batra's Customer Care's response, Apr 17, 2018
                                Verified Support
                                Dear Ashraf,

                                We are concerned to note your grievance. Please share with us your patient ID so that we can look into your concern and assist you better.

                                Regards,
                                Patient Experience Team Dr Batra's™
                                Dr Batra's Customer Care's response, Apr 18, 2018
                                Verified Support
                                Dear Ashraf,

                                We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                                Regards,
                                Patient Experience Team Dr Batra's™
                                Dr Batra's Customer Care's response, Apr 20, 2018
                                Verified Support
                                Dear Ashraf,

                                Help us by sharing your Patient ID or registered contact number for us to assist you better.

                                Regards,
                                Patient Experience Team Dr Batra's™
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                                  S
                                  SHAGUN SARRAF
                                  from Delhi, Delhi
                                  Apr 2, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110024
                                  Website: Drbatra

                                  I am forcibly filing this complaint regarding dr. Batra's (South extension), new delhi. They do not dispatch the medicines on time. They also say lie when i call regarding dispatch of the order. This has happened not even one or twice but thrice. They lack coordination. And these homeopathic medicines cannot be skipped even for a day. Patient has ill effects on the health. And there is no use of taking these medicines them. This has happened for the third time. I keep calling them as if this is some government institute. Even the doctors do not care. They dispatch order after 8 or 9 order. They simply do not brother. I hope my complaint will be addressed soon. I feel cheated by this dr. Batra. I had a very bad experience. This is becoming people.
                                  May 14, 2018
                                  Complaint marked as Resolved 
                                  Dr Batra's customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 09, 2018
                                  Dr Batra's Customer Care's response
                                  Dear Shagun,

                                  We are concerned to note your grievance. Please share with us your contact details and patient ID so that we can look into your concern and assist you better.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
                                  Verified Support
                                  Apr 10, 2018
                                  Dr Batra's Customer Care's response
                                  Dear Shagun,

                                  We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
                                  Verified Support
                                  Apr 11, 2018
                                  Dr Batra's Customer Care's response
                                  Dear Shagun,

                                  Please share your Patient ID for us to assist you better.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
                                  Verified Support
                                  Apr 12, 2018
                                  Dr Batra's Customer Care's response
                                  Dear Shagun,

                                  Help us by sharing your Patient ID or registered contact number for us to assist you better.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
                                  Verified Support
                                  Apr 13, 2018
                                  Dr Batra's Customer Care's response
                                  Dear Shagun,

                                  We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
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                                    C
                                    chandrashekhar keshri
                                    from Jaipur, Rajasthan
                                    Mar 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: 11034
                                    Website: DRBATRAS.COM

                                    Dr. Batra's

                                    It is very sad, such a good brand giving false commitment, forcing you to buy
                                    Yearly package, after making payment they will keeping finding & diverting issue to non-issue matter.

                                    I have taken package for treatment of patches, its been almost 3 month against commitment given for 45 days nothing has happened on ground, rather they are
                                    Diverting the issue, saying it is not happening because of this.. Pls. Help me to get back my hard earned money which i am bound to pay to keen my financial commitment to financer (Emi provider bajaj finance)
                                    May 7, 2018
                                    Complaint marked as Resolved 
                                    Dr Batra's customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 28, 2018
                                    Dr Batra's Customer Care's response
                                    Dear Chandrashekhar,

                                    We will do our best to resolve your issue. Request you to kindly share with us the clinic details and patient ID so that we could assist you better.

                                    Regards,
                                    Patient Experience Team Dr Batra's™
                                    Verified Support
                                    Mar 29, 2018
                                    Dr Batra's Customer Care's response
                                    Dear Chandrashekhar,

                                    We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                                    Regards,
                                    Patient Experience Team Dr Batra's™
                                    Verified Support
                                    Apr 04, 2018
                                    Dr Batra's Customer Care's response
                                    Dear Chandrashekhar,

                                    Help us by sharing your Patient ID or registered contact number for us to assist you better.

                                    Regards,
                                    Patient Experience Team Dr Batra's™
                                    Verified Support
                                    Apr 06, 2018
                                    Dr Batra's Customer Care's response
                                    Dear Chandrashekhar,

                                    We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                                    Regards,
                                    Patient Experience Team Dr Batra's™
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                                      M
                                      mandeepkaim
                                      from Noida, Uttar Pradesh
                                      Mar 26, 2018
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110092
                                      Website: www.drbatras.com

                                      Hi

                                      I visited dr. Batra's shankar vihar, vikas marg branch yesterday, where i consulted dr neha raghuvanshi and she told me that i need to undergo a treatment for 2 years and asked to pay the full amount (I. E inr 27000) for the treatment at once.

                                      Even after repeated conversations and requests to deduct only the amount for 1 month only as i wanted to see the result or improvement, the receptionist did not agree and deducted the full amount from my credit card.

                                      After that i too a second opinion yesterday only, it turns out that a wrong treatment was advised to me by dr. Neha and when i asked them to refund me the amount, they denied saying that "you can go legal if you want but it won't affect us as we are a very big organization with links and no body will be able to help you and in any case we will not give any refund to you in any case, now whether you take the treatment or not it's completely your decision".

                                      I would like to lodge a complaint against dr. Batra's and would like to get my refund on the same as definitely i will not continue the treatment specially after such behavior and misleading advice given by the doctor.

                                      Please help me in this case.

                                      The patient number given by them is[protected] & the bill number is ead\17-18\2989
                                      Apr 26, 2018
                                      Complaint marked as Resolved 
                                      Dr Batra's customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 26, 2018
                                      Dr Batra's Customer Care's response
                                      Dear Mandeep,

                                      We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                                      Regards,
                                      Patient Experience Team Dr Batra's™
                                      Hi

                                      Waiting for revert from your side.

                                      Still no reasonable measures have been taken and no justifications have been given for any of my above concerns and complaints.

                                      Request you to please not measure the patience of a common man here.

                                      Will really appreciate a valuable revert.
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                                        B
                                        from Pune, Maharashtra
                                        Mar 21, 2018
                                        Resolved
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                                        Resolved

                                        Address: 411017
                                        Website: www.drbatras.com

                                        Hi dr. Batra,

                                        I am bhushan gangurde, (My patient code for hair transplant is:[protected] and patient code for grohair treatment is:[protected]

                                        From september 2014 i have been taking different kind of hair treatments like
                                        1. Grohair: hair loss - homeopathy treatment
                                        2. Mesotherapy
                                        3. Hvt

                                        At doctor batra's clinic in aundh branch and spent around 50, 000 for these untill 2015. Post which, i have been asked by the doctors to do a hair translpant surgery which reverses baldness hence, i went for hair transplant surgery as well at your koregaon park clinic and again spend around 60, 000 more in june 2015.

                                        But hair fall has been started again from last year 2017 and till now there is no significant growth of hairs because of these none-effective treatments.
                                        I have visited your aundh branch last year and met your doctor and consulted him about my hair loss/fall and also the stitches/ marks which were taken at the time of hair transplant can be seen clearly after 2 years of the surgery wherein i can't trim my hair as it look very weird and their is no hair growth where the stitches were taken.
                                        Also i informed him about the issue that things are getting worst day by day and people have also started to recognize now that again i am getting bald. However, didnt receive any helpful treatment back or answers.
                                        Due to this i want an immediate action how you are going to resolve my hair transplant issue as your team has done a blunder of hair treatment with me and i have kept keeping patients from last year??

                                        From sept 2014 i have been applying different solutions, medicines as prescirbed by your doctors; however, nothing is working out, moreover after the serious surgery (Whole day) and paying such a huge amount and post that taking medicine continuously for 9 months as recommended by the doctor, the hair growth/result is negative.
                                        I have already invested my time and lot of money in the name of the brand dr. Batra and their is no proper treatment/solution.

                                        I want my money to be refunded as i need to go for surgery again from another hair transplant doctor.

                                        I hope you will take necessary steps to refund my money asap or else i will have look for other options.

                                        Total money i spent @ batra clinic till date: 1, 10, 000 /- rupees
                                        Aundh branch clinic address:
                                        Dr batras positive health clinic pvt. Ltd. Plt no2, 1st floor, akshay complex above fab india, opp sulzar hourse iti road aundh pune-7
                                        Tel:+91.20.6601.2552

                                        Thank you,
                                        Bhushan gangurde
                                        +91-[protected]
                                        Apr 21, 2018
                                        Complaint marked as Resolved 
                                        Dr Batra's customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 21, 2018
                                        Dr Batra's Customer Care's response
                                        Dear Bhushan,

                                        We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                                        Regards,
                                        Patient Experience Team Dr Batra's™
                                        Mar 26, 2018
                                        Updated by [email protected]
                                        Hi Patient Experience Team Dr Batra's,

                                        I haven't received any call yet from you regarding my concern/complaint.

                                        Thanks,
                                        Bhushan
                                        [protected]
                                        Mar 29, 2018
                                        Updated by [email protected]
                                        Hi, Any updates ??

                                        Thanks
                                        Bhushan
                                        Hi,

                                        I got call from +91 [protected] yesterday evening around 7.23 PM and he introduced himself as a Employee of Dr Batras -Complaint Department(Aman Sharma and Employee ID 913587). He told me, he is going to refund the whole amount I spent during the treatment @Batras clinic and asked my credit card details, He was trying to cheat, by cunning he was trying to get all my Credit card details like expiry date, CVV and at last he also asked OTP. I got that he is trying to extract money from my CC and refrained myself from giving the further details.
                                        I want to highlight this serious concern here how come my contact information got disclosed on this portal??

                                        I am still waiting for the call from Dr Batras Clinic. I hope someone can help to escalate this ASAP.

                                        Thank you,
                                        Bhushan
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