Dr Batra's Complaints & Reviews

Address: 400003

Website: hair treatment

I was doing my hair treatment from last 6 months in chow patty branch, instead of hair fall should get stop the more hair fall get started and dandruff got increase. My hair becomes very dry and shapeless due to their treatment. From march i had stop the treatment from my end and told them to refund my money back but they are not responding my query. And every month my money get deducted from my account.

May 12, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Apr 11, 2018

Dr Batra's Customer Care's response Dear Adnan,

We regret any inconvenience caused. Kindly share your contact details and patient ID so that we can try and resolve the issue you are facing.

Regards,
Patient Experience Team Dr Batra's™

Apr 11, 2018

Updated by adnanmemon My patient id is[protected] and my contact no is [protected]

Verified Support

May 14, 2018

Dr Batra's Customer Care's response Dear Adnan,

We have resolved your concern. For any further assistance you can write us to at [protected]@drbatras.com.

Regards,
Patient Experience Team Dr Batra's™

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A

adnanmemon

from Pune, Maharashtra

Apr 11, 2018

My patient id no is[protected] and contact no is [protected]

Reply

Dr Batra's Customer Care's response, Apr 12, 2018

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Dear Adnan,

Thank you for sharing your Patient ID and contact number. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

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Address: New Delhi, Delhi, 110059

Hi, i have opted for doctor's batra hair treatment 10 months back. They have charged me 44000 rs ensuring that they would give me proper medicines and treatment about the same. But so far there is no improvementin the hair condition rather it has gone worse. No medicines provided and no treatment given rather asking me to renew it in order to continue.
Please help.
My number is [protected]

May 4, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

Dr Batra's Customer Care's response Dear Suraj,

We are concerned to note your grievance. Thank you for sharing your contact number. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

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A

Ashraf2010

from Ernakulam, Kerala

Apr 17, 2018

I taken 1 year treatment for hair fall from dr batra positive clinic in bangalore. He gave me sweet tablet. These tablet are glucose tablet only. After 1 year treatment he charged me 40000. No improvement after 1 year. Totally fraud

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Dr Batra's Customer Care's response, Apr 17, 2018

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Dear Ashraf,

We are concerned to note your grievance. Please share with us your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Dr Batra's Customer Care's response, Apr 18, 2018

Verified Support

Dear Ashraf,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Dr Batra's Customer Care's response, Apr 20, 2018

Verified Support

Dear Ashraf,

Help us by sharing your Patient ID or registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™

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Address: New Delhi, Delhi, 110024

Website: Drbatra

I am forcibly filing this complaint regarding dr. Batra's (South extension), new delhi. They do not dispatch the medicines on time. They also say lie when i call regarding dispatch of the order. This has happened not even one or twice but thrice. They lack coordination. And these homeopathic medicines cannot be skipped even for a day. Patient has ill effects on the health. And there is no use of taking these medicines them. This has happened for the third time. I keep calling them as if this is some government institute. Even the doctors do not care. They dispatch order after 8 or 9 order. They simply do not brother. I hope my complaint will be addressed soon. I feel cheated by this dr. Batra. I had a very bad experience. This is becoming people.

May 14, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Apr 09, 2018

Dr Batra's Customer Care's response Dear Shagun,

We are concerned to note your grievance. Please share with us your contact details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Apr 10, 2018

Dr Batra's Customer Care's response Dear Shagun,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

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Apr 11, 2018

Dr Batra's Customer Care's response Dear Shagun,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™

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Apr 12, 2018

Dr Batra's Customer Care's response Dear Shagun,

Help us by sharing your Patient ID or registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™

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Apr 13, 2018

Dr Batra's Customer Care's response Dear Shagun,

We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Patient Experience Team Dr Batra's™

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Address: 11034

Website: DRBATRAS.COM

Dr. Batra's

It is very sad, such a good brand giving false commitment, forcing you to buy
Yearly package, after making payment they will keeping finding & diverting issue to non-issue matter.

I have taken package for treatment of patches, its been almost 3 month against commitment given for 45 days nothing has happened on ground, rather they are
Diverting the issue, saying it is not happening because of this.. Pls. Help me to get back my hard earned money which i am bound to pay to keen my financial commitment to financer (Emi provider bajaj finance)

May 7, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Mar 28, 2018

Dr Batra's Customer Care's response Dear Chandrashekhar,

We will do our best to resolve your issue. Request you to kindly share with us the clinic details and patient ID so that we could assist you better.

Regards,
Patient Experience Team Dr Batra's™

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Mar 29, 2018

Dr Batra's Customer Care's response Dear Chandrashekhar,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

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Apr 04, 2018

Dr Batra's Customer Care's response Dear Chandrashekhar,

Help us by sharing your Patient ID or registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™

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Apr 06, 2018

Dr Batra's Customer Care's response Dear Chandrashekhar,

We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Patient Experience Team Dr Batra's™

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Address: New Delhi, Delhi, 110092

Website: www.drbatras.com

Hi

I visited dr. Batra's shankar vihar, vikas marg branch yesterday, where i consulted dr neha raghuvanshi and she told me that i need to undergo a treatment for 2 years and asked to pay the full amount (I. E inr 27000) for the treatment at once.

Even after repeated conversations and requests to deduct only the amount for 1 month only as i wanted to see the result or improvement, the receptionist did not agree and deducted the full amount from my credit card.

After that i too a second opinion yesterday only, it turns out that a wrong treatment was advised to me by dr. Neha and when i asked them to refund me the amount, they denied saying that "you can go legal if you want but it won't affect us as we are a very big organization with links and no body will be able to help you and in any case we will not give any refund to you in any case, now whether you take the treatment or not it's completely your decision".

I would like to lodge a complaint against dr. Batra's and would like to get my refund on the same as definitely i will not continue the treatment specially after such behavior and misleading advice given by the doctor.

Please help me in this case.

The patient number given by them is[protected] & the bill number is ead\17-18\2989

Apr 26, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Mar 26, 2018

Dr Batra's Customer Care's response Dear Mandeep,

We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

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M

mandeepkaim

from Noida, Uttar Pradesh

Mar 29, 2018

Hi

Waiting for revert from your side.

Still no reasonable measures have been taken and no justifications have been given for any of my above concerns and complaints.

Request you to please not measure the patience of a common man here.

Will really appreciate a valuable revert.

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Address: 411017

Website: www.drbatras.com

Hi dr. Batra,

I am bhushan gangurde, (My patient code for hair transplant is:[protected] and patient code for grohair treatment is:[protected]

From september 2014 i have been taking different kind of hair treatments like
1. Grohair: hair loss - homeopathy treatment
2. Mesotherapy
3. Hvt

At doctor batra's clinic in aundh branch and spent around 50, 000 for these untill...

+7 photos

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I shared my patient id awaited your call and some dr. Shah said she will call me in 2 days. Three weeks passed no call. And now i see that my complaint is in the resolved section. I again posted my complaint but no response. Are you fooling people like us? Give me my money. I suffered allergic reaction because of your treatment, i need to ask a compensation but i am only asking my money refund. I expect a reply.

My patient id 914548

Dr Batra's customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700014

My registration no is 261056.. I went for weight loss treatment as i have pcod at the minto park clinic... First i told them that i can only visit the clinic on particular dates and time... For two times my dates were rescheduled.. For that i couldn't attend the feedback sessions and so i medicines wereally discontinued... I tried to call the clinic number of times but their ph was not working... At last i got them on line and ask them to prepare my medicines so i can collect them on the way so something very important... They said to come anytime by 4pm as it was sunday and i can collect the medicine... I told them i hv my appointment next week then i'll come for the feedback... But i reached.. They made to wait 30mins even though i was continuously reminding them that i was getting late that was vry important... They were miscommunication among them... Then the doctor came... Proving me wrong at whatever i was telling her that was such an insulting for me... I told her that the medicine she is giving me is not working.. She proved that the fault was mine.. I wanted to cancel my membership she said membership can't be cancelled.... So if i am not satisfied with the service i can't cancel the membership... I am not happy with service provided to me... I want to cancel the membership... I didn't want the treatment that's useless... I was really feeling insulted by the behaviour of the doctor that way she was manupulating n proving me wrong in each and every words of mine...

May 10, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Mar 19, 2018

Dr Batra's Customer Care's response Dear Sonali,

We will do our best to resolve your issue. Thank you for sharing the clinic details. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Mar 19, 2018

Updated by Sonali Roy1 Sir
My registration no is[protected] ..I went for weight loss treatment as i have PCOD at the Minto park clinic, kolkata under Dr. Supra Paul...first when i join I told them that I can only visit the clinic on particular dates and time. .. for two times my dates were rescheduled..for that I couldn't attend the feedback sessions and so my medicines were discontinued...I tried to call the clinic number of times but their phone was out of order. .. at last I got them on line and ask them to prepare my medicines so I can collect them on the way as I was heading for something very important ato a particular time span .. they said to come anytime by 4pm as it was Sunday and I can collect the medicine...I told them I hv my appointment next week then I'll come for the feedback... . I reached ..they made me wait for almosthe 30mins even though I was continuously reminding them that I was getting late that was vry important. .. they were miscommunication among them..when I started enquiry they said I will not get the medicine until unless the doctor doesn't see me...I told them that this could be conveyed to me earlier then I wouldn't had to wait so long...I could have come some other day...then the doctor came...proving me wrong at whatever I was telling her.. that was such an insulting for me... I told her that the medicine she is giving me is not working ..she proved that the fault was mine..I wanted to cancel my membership she said membership can't be cancelled. ... so if I am not satisfied with the service I can't cancel the membership. .. I am not happy with service provided to me... I want to cancel the membership...I didn't want the treatment that's proving useless..I you all are charging a lump sum amount with no improvement ...I was really feeling insulted by the behaviour of the doctor that way she was manupulating n proving me wrong in each and every words of mine...she even told me that I was already late so why can't I wait for another 20mins ... she didn't understand my problem then how can she treat me...on what basis I ll have faith in her treatment...she was continuously defending herself and blaming me for whatever had happened.. please do the needful. ..

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Apr 09, 2018

Dr Batra's Customer Care's response Dear Sonali,

Our senior doctor, Dr. Piyali have resolved your concerns. Be assured you are treated with utmost care. For any further assistance you can write us to at [protected]@drbatras.com.

Regards,
Patient Experience Team Dr Batra's™

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Address: Pune, Maharashtra

I am asha and my complaibt regarding the refund and failed treatment is not resolved but still it has come under resolved section. I want to know why and how. O got calls twice to get me back in their business but i denied. They were supposed to call me in two days and it has been more than two weeks. No call and no refund. Now when i check the status here in consumer complaints, it shows as resolved. They have cheated and i need my money back
Patient id: 914548

Apr 19, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

Mar 17, 2018

Updated by Asha Mathew Rules I am Asha and my complaibt regarding the refund and failed treatment is not resolved but still it has come under resolved section. I want to know why and how. They are frauds and I need my money back
Patient ID: 914548

Verified Support

Mar 19, 2018

Dr Batra's Customer Care's response Dear Asha,

We have forwarded your complaint to the concerned team. Please be assured we will look into your concern and revert you at the earliest.

Regards,
Patient Experience Team Dr Batra's™

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This is to inform you that i am taking treatment i m suffering from arthritis. I had purchased complete one year course my patient of inr11500. I am not satisfied with the treatment that are offering in dr batras. So please issue me the refund i had mailed also in your feedback but no response pleases note according to the consumer rights the hospital cannot force to take treatment

Apr 20, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

Dr Batra's Customer Care's response Dear Sir,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Mar 16, 2018

Dr Batra's Customer Care's response Dear Sir,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Mar 19, 2018

Dr Batra's Customer Care's response Dear Sir,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Mar 20, 2018

Dr Batra's Customer Care's response Dear Sir,

Help us by sharing your Patient ID or registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™

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A

Asha Mathew Rules

from Pune, Maharashtra

Mar 20, 2018

I shared my patient ID awaited your call and some Dr. Shah said she will call me in 2 days. Three weeks passed no call. And now I see that my complaint is in the resolved section. I again posted my complaint but no response. Are you fooling people like us? Give me my money. I suffered allergic reaction because of your treatment, I need to ask a compensation but I am only asking my money refund. I expect a reply.
Once again posting my patient ID.

My patient ID 914548

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Address: Mumbai City, Maharashtra

Dear sir/madam,
I am registered under dnd.. My mobile number [protected] from hyderabad

I am getting spam calls from automated call response from dr batras mobiles phones [protected] and other numbers... I am getting number of calls per day... I never ever registered my number any where with batras... If they dont stop spam calls to me without the difference of day and night i will lodge a complaint with the local police station... I want them to unsubscribe my mobile number [protected] immediately from their spam calls... I dont want any of their services.
Request you to help me in this regard

Pankaj

Apr 9, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Mar 09, 2018

Dr Batra's Customer Care's response Dear Pankaj,

We regret the inconvenience caused. Please DM us your contact details or write to us at [protected]@drbatras.com and we will initiate the necessary action.

Regards,
Team Dr Batra’s™

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Address: New Delhi, Delhi

My name is amit aggarwal. I visit your panchsheel clinic in november for hair transplant. It was told to me that the scheme is going for full hair transplant for rs. 60000/- and i can pay this amount in emi's through bajaj finserv card. On november 29, 2016 i availed your services for full hair transplant and paid rs. 12000/- in advance & paid the rest amount rs. 48000/- through bajaj finserv card. I paid rs. 4000/- more for medical tests. The operation was on december 10, 2016. The operation took the whole day. I also attach the pictures of the head after the operation. The doctor told me the hair visibility take 5-6 months and full hair growth take 9-10 months. But till now there is no growth of hairs.in september i tried to contact telephonically dr. Batra clinic in september 2017 but there was no response. Then i came to know that the clinic is closed. My complaint is that after the serious operation and paying such a huge amount and after taking medicine continuously for 9 months as recommended by the doctor, the hair growth is negative. There are no hairs where the operation was done. I also attach the present pics. I want my money to be refunded as i have to go for re-operation from another hair transplant doctor.

+5 photos

Apr 7, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Mar 05, 2018

Dr Batra's Customer Care's response Dear Amit,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Mar 05, 2018

Updated by Ami2310 Clinic address is mentioned below but I was not provided any patient id. The clinic also didn't talk with me regarding patient id.
Clinic Address -- C-11, Pancheel Enclave, Nr. Chiragh Delhi flyover, Gen Tito Marg, Panchsheel, Delhi, New Delhi, Delhi 110017

Regards
Amit Aggarwal

Mar 05, 2018

Updated by Ami2310 Dear Sir/Madam

The operation was conducted by Dr. Ashish Khare.

Regards
Amit Aggarwal

Verified Support

Mar 05, 2018

Dr Batra's Customer Care's response Dear Amit,

Please share your registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™

Mar 06, 2018

Updated by Ami2310 Dear Team

My mobile no is [protected]

Regards
Amit Aggarwal

Verified Support

Mar 07, 2018

Dr Batra's Customer Care's response Dear Amit,

Your contact number is protected. Request you to share your contact details via DM.

Regards,
Patient Experience Team Dr Batra's™

Mar 07, 2018

Updated by Ami2310 Dear Team

Please suggest how to share contact details via DM. I again sent my contact number @[protected].

Regards
Amit Aggarwal

Mar 14, 2018

Updated by Ami2310 Dear Team

I did not receive any call from anyone regarding the solution to my problem. Request you to solve my problem.

Regards
Amit Aggarwal

Jun 11, 2018

Updated by Ami2310 Dear Team

There is no update from anybody. Neither from Consumer Complaints & neither from Dr Batra's. The problem is not resolved. Please solve the issue. Dr Batra did fraud with me.

Regards
Amit Aggarwal
[protected]

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Address: 382470

Website: [email protected]

Hi my name is niraj panchal... I'm from ahmedabad gujarat. I was starting treatment at 27/10/2017 from your dr. Batra's clinic chandkheda branch ahmedabad. There is a dr. Available and she's name is neha salvi. Dr. Tell me your hair fall is stop in next 2 month. I was do the treatment till 3 month but i don't saw any result in my hair fall. That's why i'm tell my problem to dr. Neha salvi. There is no result to i saw any in my hair. Then...

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Address: Howrah, West Bengal, 711302

Sir, i, maniparna basu, (Code no.962612) is undergoing a treatment for hair solution in jadavpur centre, kolkata. I had applied for the renewal of my treatment through bajaj finance. But i would like to stop the renewal of my treatment due to my financial issue. My son is not well, so i have to take him to vellore. Therefore, lumpsum amount is required for my son's treatment. I have to stop the treatment immediately.

May 9, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Apr 03, 2018

Dr Batra's Customer Care's response Dear Maniparna,

Our senior doctor, Dr. Piyali have resolved your concerns. Be assured you are treated with utmost care. For any further assistance you can write us to at [protected]@drbatras.com.

Regards,
Patient Experience Team Dr Batra's™

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Hi,
Myself ranjeet kaur from east delhi.. And writing mail for very unsatisfy service provided by dr batra

In september when i was looking for a dermatologist for my mother skin dieseas kind of ring guard (Teenia) treatment.. Through nett surg found dr batra.. So all sudden i called and fixed an appointment for laxmi nagar clinic.. Where i went along with my mother for her treatment. Doctor advise for 12 month treatment with aprx 15k bugs same day notice same diesease i am also facing doctor advised its just beginning to me.. Since doctor assured after start medicine it will not get increase... And advised 10k for my treatment...

Means 25k for my mother and myself.. Now to arrange 25k money was not easy for me hence doctor advise to take loan from bajaj finserv and can contiue for treatment.. But no one has advise if we didnt get satisfy money can not be returnable...

But after took month medicine we didnt get any relief even that diesease increasing everyday whole over the body.

I request you to please refund my money i cant waste 2.5k every month for bajaj finserv loan which is deducting from my account.

Writing below my mom and my patient id if you help to retun my money please help...

Patient name : sarabjeet kaur
Patient id : 988170
Branch : preet vihar

Patient : ranjeet kaur
Patient id : 988175
Branch : preet vihar

May 4, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Mar 05, 2018

Dr Batra's Customer Care's response Dear Ranjeet,

We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Apr 03, 2018

Dr Batra's Customer Care's response Dear Ranjeet,

Our senior Dr. Vaishali has spoken with you regarding your concerns, we hope your issues has been resolved. We would be happy to see you back. For any further assistance you can write us to at [protected]@drbatras.com.

Regards,
Patient Experience Team Dr Batra's™

Apr 15, 2018

Updated by ranjeetkaur7 Dr Vaishal has told me look at this matter and sort out in a week but now its been more then 20 days but unfortunatly no news...

Apr 15, 2018

Updated by ranjeetkaur7 I have called dr batra preet vihar clininc to contact dr tushar mittal...unfortunatly neighyrr getting any responce from him nor he is intrested for the merting or advise

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I have been visiting the sector 14 gurgaon clinic for about 1.5 years and have not witnessed even a relief of 1%.
Regularly i have been raising this with the doctor dr. Deb, dr, saurabh, dr. Vaishali, but all take this causally. They just fool me with 1 month raw pills with no addition of medicine in it and ask me to come back after a month. They are just making the time pass by so that after course end they can seek fees.

If you go to the center, they attendants are sleeping, playing cards, playing music and no professional environment in the clinic. I feel extremely cheated by this.

Please seek to refund the money for 2 years since what you claim has not happened

Apr 15, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Feb 26, 2018

Dr Batra's Customer Care's response Dear Nidhi,

Thank you for bringing this to our notice. Do share your patient ID so that we could assist you better.

Regards,
Patient Experience Team Dr Batra's™

Feb 27, 2018

Updated by [email protected] the patient id is[protected]

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Feb 28, 2018

Dr Batra's Customer Care's response Dear Nidhi,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Mar 01, 2018

Updated by [email protected] please see we i have already updated the ticket.

Mar 01, 2018

Updated by [email protected] the patient id is[protected]

Verified Support

Mar 01, 2018

Dr Batra's Customer Care's response Dear Nidhi,

Thank you for sharing your Patient ID. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Mar 15, 2018

Dr Batra's Customer Care's response Dear Nidhi,

Our senior doctor from Mumbai Dr. Vaishali has done your VC. We hope you are satisfied with the consultation. In case of any further assistance you can write us to at [protected]@drbatras.com

Regards,
Patient Experience Team Dr Batra's™

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N

[email protected]

from Gurgaon, Haryana

Mar 15, 2018

The Doctor is still on the same track as the previous doctors. No results just false promises and wasting the time .

I seek to get the refund of the course i paid, because the center does not seem interested in curing people and only making money.

Reply

N

[email protected]

from Gurgaon, Haryana

Mar 27, 2018

no update for long.. can you please update the status of the complaint

Reply

Dr Batra's Customer Care's response, Apr 5, 2018

Verified Support

Dear Nidhi,

We have resolved your concern. For any further assistance you can write us to at [email protected].

Regards,
Patient Experience Team Dr Batra's™

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Address: Mumbai City, Maharashtra

My appointments are never on time, i have to wait for an hour for my appointment with my doctor. Eg 3pm appointment time and i'm called in at 4. They don't value time. Plus a patient that came long after i did was called in before as his appointment wouldn't take more than 2 minutes, whereas my appointment also takes not more than 5 minutes. Horrible value for time and patience.

Mar 26, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Feb 19, 2018

Dr Batra's Customer Care's response Dear Zehra,

Thank you for bringing this to our notice. Do share the clinic details and patient ID so that we could assist you better.

Regards,
Patient Experience Team Dr Batra's™

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Feb 20, 2018

Dr Batra's Customer Care's response Dear Zehra,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

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Feb 21, 2018

Dr Batra's Customer Care's response Dear Zehra,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Feb 22, 2018

Dr Batra's Customer Care's response Dear Zehra,

Help us by sharing your Patient ID or registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Feb 23, 2018

Dr Batra's Customer Care's response Dear Zehra,

We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Patient Experience Team Dr Batra's™

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S

shib shankar chakraborty

from Delhi, Delhi

Feb 20, 2018

I am suffering from Acute Asthma. I visited to Dr. Batra (Barasat Branch). after having medicine for

7 month, but no result. So I request you please refund my money.

Patient ID-961628

City-KOLKATA

Branch-BARASAT

REGARDS

SHIB SHANKAR

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Dr Batra's Customer Care's response, Feb 20, 2018

Verified Support

Dear Shib,

We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Dr Batra's Customer Care's response, Feb 21, 2018

Verified Support

Dear Shibshankar,

We have resolved your concern. For any further assistance you can write us to at [email protected].

Regards,
Patient Experience Team Dr Batra's™

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Address: Bangalore, Karnataka, 560066

Website: www.drbatras.com

Hi,
I would like to inform that after paying the full course fee, my treatment is not complete. 6 more sessions of grow - hair is pending. The assistance who used to do the treatment left dr batras, and since then i am not being contacted by the clinic for any treatment. Nor a date is given when the treatment can be given.
Its been 6 months now.
My patient id - 912523
I send this, with deep regret after experiencing such a treatment from such a big clinic!

Mar 19, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Feb 16, 2018

Dr Batra's Customer Care's response Dear Satyaki,

We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

Verified Support

Feb 16, 2018

Dr Batra's Customer Care's response Dear Satyaki,

We hope your issues has been resolved. We would be happy to see you back. For any further assistance you can write us to at [protected]@drbatras.com.

Regards,
Patient Experience Team Dr Batra's™

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My mobile number is being continuously spammed by multiple numbers frm dr. Batra's. I have not registered for any services nor do i intend to do so and hence it is my humble request to u guys, kindly do me the favour and unsubscribe me as soon as possible since iam getting really annoyed with the constant spam calls. Please take a serious action as fast as possible.

Mar 16, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Feb 13, 2018

Dr Batra's Customer Care's response Dear Anjali,

We regret the inconvenience caused. Please DM us your contact details or write to us at [protected]@drbatras.com and we will initiate the necessary action.

Regards,
Team Dr Batra’s™

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Address: Pune, Maharashtra, 411057

I am asha and was undergoing a treatment for hair thinning since 2015 at dr. Batra'saundh clinic. I didn't have any benefit at all for the first year and i wanted to stop the treatment but dr. Pallav convinced me to go for hvt treatment and i agreed. I paid 10000 and a post dated cheque for 25000. But soon after first treatment i got allergy with the solution applied on my scalp. I got severe itching, swollen face and dry skin. I also had a nose bleed. I stopped the cheque and when i met him today, he simply says he cannot refund. He says the allergic reaction must be coincidence. I said i ant to stop the treatment. He says it's my wish but there is no provision to refund. Trusting on dr. Batra's treatment and doctors, thinking you have some ethics i didn't took the allergic reactions forward otherwise i could have done that. But now i am disappointed. I want my money back, the 10000 i paid as advance. It is hard earned money and purely on confidence basis on dr. Pallav, i paid. I need it back.
The clinic seemed as a business enterprise rather than a healing clinic.

Mar 15, 2018

Complaint marked as Resolved

Dr Batra's customer support has been notified about the posted complaint.

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Feb 12, 2018

Dr Batra's Customer Care's response Dear Asha,

We will do our best to resolve your issue. Request you to kindly share with us your patient ID so that we could assist you better.

Regards,
Patient Experience Team Dr Batra's™

Feb 13, 2018

Updated by Asha Mathew Rules Awaiting a call
My patient ID is 914548
I need the refund ASAP

Mar 16, 2018

Updated by Asha Mathew Rules THIS COMPLAINT IS NOT RESOLVED. I NEED MY MONEY. All doctors and representatives at Dr. Batra's are unethical? You are tarnishing the goodwill of real Dr. Batra.

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A

Asha Mathew Rules

from Pune, Maharashtra

Feb 12, 2018

Patient ID: 914548
Please refund the money

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Dr Batra's Customer Care's response, Feb 13, 2018

Verified Support

Dear Asha,

Thank you for sharing your Patient ID. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™

A

Asha Mathew Rules

from Pune, Maharashtra

Feb 13, 2018

I am awaiting your call. I need my refund ASAP. I hope you understand the seriousness. I had a similar allergy and the medicine was stopped and again how I was given the same? What of something had happened? My mistake was I didn't report a complaint? I thought as a doctor, the seriousness of issue will be addressed in a more ethical and professional manner but all happened was "no provision to refund". I need an answer and a refund ASAP

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A

Asha Mathew Rules

from Pune, Maharashtra

Feb 20, 2018

Awaiting refund and call.

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A

Asha Mathew Rules

from Pune, Maharashtra

Feb 24, 2018

I was supposed to get a call from the busy doctor and representative of Dr. Batra's Hospital in a week. I am still awaiting the call. I need my refund. Stop fooling people who trust you doctors. Those people.eeking your advise and medicines are trusting you. But at Dr. batra's everything is just a business. You all just talk about price, discount, package etc. It's disappointing to snatch money from people like this. I need my money back.

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A

Asha Mathew Rules

from Pune, Maharashtra

Mar 9, 2018

I am still awaiting my refund. I got a call from Dr. Shah and she said she will call me in 2 days. It has been a week. No call and no refund. I need my money back.

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A

Asha Mathew Rules

from Pune, Maharashtra

Mar 13, 2018

Hello anybody at Dr. Batra's free to attend to my concern and refund my money. If you take so long to just respond how can anybody rely on your treatment. Height of incompetency.

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A

Asha Mathew Rules

from Pune, Maharashtra

Mar 16, 2018

Why this complaint is marked as resolved because I haven't heard anything from them nor I have received my refund? I am still waiting for their call. How and ho has marked this resolved?

Dr Batra's Complaints & Reviews

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Dr Batra's reviews & complaints page 25

hair treatment

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hair treatment

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negligence in patient treatment.

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dr batra's cheating

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wrong treatment advised and charged full treatment amount

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complaint_hair treatment and transplant failed.need refund.

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refund policies

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spam calls

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refund of amount as hair transplant failed

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not satisfied result and wrong commitment

discontinue treatment with immediate effect

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unsatisfied service and refund money

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they just cheat people by giving false treatment

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service

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incomplete treatment done from the chamber

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spam calls repeatedly

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hvt treatment and refund

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