I have been charged around 14k in april /may this year with a view of treatment of my diseases. First of all, doctor says it is treatable. I have continued the treatment 6 months, instead of treatment, my diseases increased and even doctor not able to treat the basic problem of itching. Your doctor also not confirmed any date of completion of treatment. Causing with the treatment, i have no option except to leave the treatment. Even, my weight got down, which was my prior indication before starting the treatment. I think it is an adda to collect money from the customer and to catch them into the net.. Nothing else... I want my money back... As i m not taking any treatment since october.. I also request you to explain properly to your customer in advance about all the side effect, treatment period.
Doctor - ms. Neelam tiwari
Clinic - sector 63, noida
Jan 19, 2018
Complaint marked as Resolved
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2017
Dr Batra's Customer Care's response Dear Jitender,
We are concerned to note your grievance. Thank you for sharing your contact number and clinic details. We will look into your concern and assist you better.
Regards,
Patient Experience Team Dr Batra's™
Letting me know the refund policy is a simple thing, but they are trying to take me to the other end. Please help.
We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.
Regards,
Patient Experience Team Dr Batra's™
We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.
Regards,
Patient Experience Team Dr Batra's™
Please share your Patient ID for us to assist you better.
Regards,
Patient Experience Team Dr Batra's™
We have not received your contact details. For any further queries or concerns you can write to [email protected], we would be happy to assist you.
Regards,
Patient Experience Team Dr Batra's™