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Dr Batra's Complaints & Reviews

2.1
Updated: Nov 30, 2024
Complaints 809
Resolved
319
Unresolved
490
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Dr Batra's reviews & complaints page 26

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P
Priyam Tibrewal
from Kolkata, West Bengal
Feb 10, 2018
Resolved
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Address: Kolkata, West Bengal, 711106
Website: Dr.batra

Dr. Batra is fraud i strongly recommend everyone to avoid it don't even think of going there... They are # trying to fool people..
1st year everything was good 2nd year they took money of full year but used to give me appointment minimum 10 days late and in 3 rd i had to beg for appointment... And doctor prescribed me grow hair therapy which should be done in 5 weeks now it's more than 12 weeks still no treatment... They are #...
Mar 17, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
Dr Batra's Customer Care's response
Dear Priyam,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Feb 13, 2018
Dr Batra's Customer Care's response
Dear Priyam,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Feb 14, 2018
Dr Batra's Customer Care's response
Dear Priyam,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's™
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    S
    Surender Baghel
    from Kaithal, Haryana
    Feb 6, 2018
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110017

    Dear Team...


    My self Surender Kumar from Palwal (Haryana). In March 2016 I was visit your Dr. Batra's Delhi Panchsheel clinic for consulting about my hair Transplant surgery. There was I meet Dr. Arpit. Very good nature person.
    They told me about the offer on Hair Transplant surgery. That offer package was 75000/- Rupee only. They says if I submitted some of Token Money then we book your Hair Transplant surgery which you can done it whenever you want. After that I pay 15000/- Rupee as a token money. and 4000/- Rupee For Medical Check-up before Hair Transplant surgery.
    After that due to some of my family reason I couldn't complete my Hair Transplant surgery... But Now I want to do my surgery.

    And visited your clinic in Panchsheel. And there I found Your clinic of Hair Transplant was permanently closed from this site.

    Now I am not able to find any contact here.

    Please provide the refund of my money.

    Dr. Batra is the most famous name in Medical industry.

    I am waiting for your revert.
    Please find the attachment.

    Regards,
    Surender Kumar.
    [protected]
    +1 photos
    Mar 11, 2018
    Complaint marked as Resolved 
    Dr Batra's customer support has been notified about the posted complaint.
    Verified Support
    Feb 08, 2018
    Dr Batra's Customer Care's response
    Dear Surendra kumar,

    Required action has been already taken. Hope, things have been discussed with you through telephonic conversation. In case of any further assistance you can write us to at [protected]@drbatras.com

    Regards,
    Patient Experience Team Dr Batra's™ "
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      L
      lavanyadeepak2
      Feb 3, 2018
      Resolved
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      Resolved

      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

      Dr batras telemarketing calls is begging continously to take some treatment contract without caring for ndnc norms and telling that they have to reach target and hence calling selected group of people.

      The calls appear to come randomly from their delhi ncr number (Cellular) and at times from a 022 mobile number on my idea mobile and airtel mobile.
      Mar 8, 2018
      Complaint marked as Resolved 
      Dr Batra's customer support has been notified about the posted complaint.
      Verified Support
      Feb 05, 2018
      Dr Batra's Customer Care's response
      Dear Lavanya,

      We regret the inconvenience caused. Please message us your contact details or write to us at [protected]@drbatras.com and we will initiate the necessary action.

      Regards,
      Team Dr Batra’s™
      I don't want to continue the treatment aa i m shifted from mumbai. as my problem has been sorted out, still the doctor forces me to take the one year course and pay the whole amount.

      Letting me know the refund policy is a simple thing, but they are trying to take me to the other end. Please help.
      Dr Batra's Customer Care's response, Feb 9, 2018
      Verified Support
      Dear Sir,

      We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Dr Batra's Customer Care's response, Feb 12, 2018
      Verified Support
      Dear Sir,

      We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Dr Batra's Customer Care's response, Feb 13, 2018
      Verified Support
      Dear Sir,

      Please share your Patient ID for us to assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Dr Batra's Customer Care's response, Feb 14, 2018
      Verified Support
      Dear Sir,

      We have not received your contact details. For any further queries or concerns you can write to [email protected], we would be happy to assist you.

      Regards,
      Patient Experience Team Dr Batra's™
      405lcf57827623
      My no [protected]
      Dr Batra's Customer Care's response, Mar 14, 2018
      Verified Support
      Dear Sir,

      Thank you for sharing your contact number. We will look into your concern and assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
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        S
        Saurav Vinayakiya Jain
        from Kolkata, West Bengal
        Feb 1, 2018
        Resolved
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        Resolved

        Address: Kolkata, West Bengal

        Sir I have already filed a complaint for refund of fees for which I received a call from the clinic and they continued the treatment forcefully from some other doctor that too over video conferencing even after saying them that I don't want to get any treatment from them...This is really going too bad from their side and they are not refunding my fees.
        +1 photos
        Mar 5, 2018
        Complaint marked as Resolved 
        Dr Batra's customer support has been notified about the posted complaint.
        Verified Support
        Feb 02, 2018
        Dr Batra's Customer Care's response
        Dear Saurav,

        We have forwarded your complaint to the concerned team. Please be assured we will look into your concern and revert you at the earliest.

        Regards,
        Patient Experience Team Dr Batra's™
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          G
          GayatriRk
          from Mumbai, Maharashtra
          Jan 28, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400072

          I started my treatment for acne, i had been said that it is because of dandruff and you will be seeing the reduction of acne within 6 months. After 6 months niether my acne reduced nor dandruff. Then they told me that i m having harmonal imbalance and changed my medicines. Initially i had been told that treatment will last for only one year. But after one year they said that i will need one more year to get all settled down. They promised that within a year all my problems (Hairfall, dandruff, acne) will get resolved but at the end of year i did not see expected difference. Now they are saying that only 80℅ of problem has resolved, and for remaining 20℅ i will need to continue the treatment for another year. Such a fraud doctors. They are not treating patients, they are just making peoples fool. Please do not visit. They will just give you fake promises like, we will introduce you to our seniors if you did not get the result bla bla. Just do not trust them. I've wasted my 24k along with my time. The treatment did not worth it. Would have taken the treatment from somewhere else.
          Mar 5, 2018
          Complaint marked as Resolved 
          Dr Batra's customer support has been notified about the posted complaint.
          Verified Support
          Jan 29, 2018
          Dr Batra's Customer Care's response
          Dear Gayatri,

          We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

          Regards,
          Patient Experience Team Dr Batra's™
          Verified Support
          Jan 31, 2018
          Dr Batra's Customer Care's response
          Dear Gayatri,

          We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

          Regards,
          Patient Experience Team Dr Batra's™
          Verified Support
          Feb 02, 2018
          Dr Batra's Customer Care's response
          Dear Gayatri,

          Please share your Patient ID for us to assist you better.

          Regards,
          Patient Experience Team Dr Batra's™
          Feb 08, 2018
          Updated by GayatriRk
          Why no feedback yet?
          Feb 08, 2018
          Updated by GayatriRk
          Even I haven't got any feedback for my complaint email, this is disgusting
          I visited ghatkopar clinic. I started my trearment in jan 2016, you can check.
          Dr Batra's Customer Care's response, Feb 2, 2018
          Verified Support
          Dear Gayatri,

          Thank you for providing the clinic details. However, we would require your Patient ID or registered contact number for us to investigate the case.

          Regards,
          Patient Experience Team Dr Batra's™
          GayatriRk's [Complaint's author] reply, Feb 2, 2018
          I can't find my patient ID now. My registered number is 8898473347
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            S
            Saurav Vinayakiya Jain
            from Kolkata, West Bengal
            Jan 27, 2018
            Resolved
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            Resolved

            Address: Kolkata, West Bengal

            Sir, i took a treatment of tenia crusis in dr. Batra's minto park clinic. After undergoing treatment for 2 months i was highly unsatisfied with the results as my problems were increasing instead of reducing and there was no serious care taken by the doctor so i consulted another doctor and i am highly satisfied with the treatment i am undergoing now. Now when i asked them for refund of the balance fees as they have taken the entire fees in advance, they clearly said that they do not have a refund policy and they will adjust the amount with any other treatment which i will take with them in future.
            Kindly look into this and process the refund because i am not at all interested in taking any treatment in the near future.
            +1 photos
            Mar 1, 2018
            Complaint marked as Resolved 
            Dr Batra's customer support has been notified about the posted complaint.
            Verified Support
            Jan 29, 2018
            Dr Batra's Customer Care's response
            Dear Saurav,

            We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Dear Sir,
            I don't get what kind of response you are giving me.. I filed a complaint for refund of fees and today I receive a call from the clinic to come to the clinic and there I come to know that some other doctor will be treating me and that too over video conferencing...This is really very bad from your side..
            Umesh07's reply, Feb 13, 2018
            Correct saurav it's biggest cheater company
            Umesh07's reply, Feb 16, 2018
            Saurav brother. don't send a request . If go consumer Court .to take a action
            Umesh07's reply, Feb 16, 2018
            You have to go consumer Court . Instant result for. Govt. Site. Send a complaint for this Dr. Cheater company
            This is highly unprofessional that you are not providing any response to my issue...I guess this need to be taken to a higher level..
            Dr Batra's Customer Care's response, Feb 16, 2018
            Verified Support
            Dear Saurav,

            Our senior doctor Dr. Anis has spoken to you. We hope you are happy with the consultation. Be assured, you are treated with utmost care. For any further assistance you can write us to at [email protected].

            Regards,
            Patient Experience Team Dr Batra's™
            Umesh07's reply, Feb 16, 2018
            They have no resolve the problem .
            Dr. Batra India biggest foller make a customer . don't use this company services . Don't pay advance . They have no good doctor it's totally make fool doctor .this company making new USP big advertising and big marketing to make fool a customer service. Don't used this service. It's big make fool company., ...
            Dr Batra's Customer Care's response, Feb 7, 2018
            Verified Support
            Dear Umesh,

            We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Dr Batra's Customer Care's response, Feb 8, 2018
            Verified Support
            Dear Umesh,

            We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Dr Batra's Customer Care's response, Feb 12, 2018
            Verified Support
            Dear Umesh,

            Please share your Patient ID for us to assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Patient I'd[protected]... You have solved the problem with in 24hrs, ...
            Dr Batra's Customer Care's response, Feb 13, 2018
            Verified Support
            Dear Umesh,

            Thank you for sharing your Patient ID. We will look into your concern and assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Umesh07's reply, Feb 15, 2018
            I have to go consumer Court . Complaint file for your company .
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              N
              Nitinmhr
              from Malegaon, Maharashtra
              Jan 26, 2018
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411018
              Website: www.drbatras.com

              I have done treatment in dr bhatras but there are no results. Though my problem is getting more n more bigger. Dr bhatras is everything fraud. I need the refund of my money asap. The man who don't have his own hair commits the people to grow hair. Please help me to resolve my hair problems or else i will suu you in the could for wasting my time n money. I need refund of my whole money and the time i wasted.
              Name - nitin mehra
              Location of treatment - pimpri in front of pcmc bhavan.
              Email id - [protected]@gmail.com
              No - [protected]
              Mar 25, 2018
              Complaint marked as Resolved 
              Dr Batra's customer support has been notified about the posted complaint.
              Verified Support
              Jan 29, 2018
              Dr Batra's Customer Care's response
              Dear Nitin,

              We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

              Regards,
              Patient Experience Team Dr Batra's™
              Verified Support
              Jan 29, 2018
              Dr Batra's Customer Care's response
              Dear Nitin,

              We are concerned to note your grievance. Thank you for sharing your contact details and clinic details. We will look into your concern and assist you better.

              Regards,
              Patient Experience Team Dr Batra's™
              Feb 03, 2018
              Updated by Nitinmhr
              When I will get my refund. Or shall I visit court. I don't want any treatment from you. The worst clinic I ever visited. I had already wasted my six months and need refund wasted my time and lacs of money. Need refund asap. For will close all the Bhatra's clinic. If you want to see want n watch.
              Verified Support
              Feb 19, 2018
              Dr Batra's Customer Care's response
              Dear Nitin,

              Our senior doctors are trying to reach you and help you with your case. Let us know if you need any more assistance.

              Than You Regards,
              Patient Experience Team Dr Batra's™
              Can I get any revert. If I didn't get any revert from Dr bhatras team in next 48 hrs I will su each an every employee of Dr bhatras team in the court. Resolve my problem or close your each and every clinic before March.
              Nitinmhr's [Complaint's author] reply, Feb 2, 2018
              Still no issue resolved
              Hi
              Please revert
              Nitinmhr's [Complaint's author] reply, Feb 20, 2018
              Hi
              No one
              Still no response
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                M
                MadhuKamnani
                Jan 25, 2018
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 50047

                Hello,
                My son kamal kishore kamnani id[protected] have been to batra 's clinic in hyderabad (Gayathri arcade) from sept 217, 2016.
                As promised he was said there will be hair growth after 6 months and hair fall stoppage after 2 months. I have not seen this happening. Every time we have asked they said we are changing the medicine and being treated but the result remains the same. The amt taken from us till date is 28000 rs approx. 14400+13500). I did speak about this on a call with your customer care. I have raised concern to them too.

                Regards,
                Madhu kamnani
                Mar 2, 2018
                Complaint marked as Resolved 
                Dr Batra's customer support has been notified about the posted complaint.
                Verified Support
                Jan 25, 2018
                Dr Batra's Customer Care's response
                Dear Madhu,

                We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                Regards,
                Patient Experience Team Dr Batra's™
                Verified Support
                Jan 30, 2018
                Dr Batra's Customer Care's response
                Dear Madhu,

                We hope your issues has been resolved. We would be happy to see you back. For any further assistance you can write us to at [protected]@drbatras.com.

                Regards,
                Patient Experience Team Dr Batra's™
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                  P
                  pawank882
                  from Bithur, Uttar Pradesh
                  Jan 24, 2018
                  Resolved
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                  Resolved

                  Address: Kanpur, Uttar Pradesh

                  Respected sir
                  I joined your 2 year plan for hair loss on 21.01.2018 at your kanpur clinic and was asked to make the entire payment in advance. But due to frequent need of travelling and other reasons it is highly improbable that i would be able take the treatment for such a long time and hence continuing with the plan is of no use. I have not taken any treatment yet so i would kindly request you to refund back the amount as it is not possible for me to take any treatment. I sent an email to your to your patient care but got no response.

                  Patient name - pawan kumar
                  Patient code[protected]
                  Bill no.-knp/17-18/1441
                  Email - [protected]@gmail.com
                  Mar 26, 2018
                  Complaint marked as Resolved 
                  Dr Batra's customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 25, 2018
                  Dr Batra's Customer Care's response
                  Dear Pawan,

                  We have forwarded your complaint to the concerned team. Please be assured we will look into your concern and revert you at the earliest.

                  Regards,
                  Patient Experience Team Dr Batra's™
                  Verified Support
                  Feb 19, 2018
                  Dr Batra's Customer Care's response
                  Dear Pawan,

                  We hope your issues has been resolved. We would be happy to see you back. For any further assistance you can write us to at [protected]@drbatras.com.

                  Regards,
                  Patient Experience Team Dr Batra's™
                  I'll pay 10500 on 4th Jan, I don't want treatment, I want refund it, when will you refund my money, its complete 20day how long I wait.
                  Dr Batra's Customer Care's response, Jan 29, 2018
                  Verified Support
                  Dear Sir,

                  We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                  Regards,
                  Patient Experience Team Dr Batra's™
                  Dr Batra's Customer Care's response, Feb 2, 2018
                  Verified Support
                  Dear Sir,

                  We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                  Regards,
                  Patient Experience Team Dr Batra's™
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                    S
                    Sanjana Murugesan
                    from Bengaluru, Karnataka
                    Jan 17, 2018
                    Resolved
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                    Resolved

                    money refund

                    Address: 600042

                    Hi, i enrolled and paid rs.10000 for six months treatment in batra. The very next week i heard lot of complaints about this firm and wanted back my money and went in person to refund my money since treatment was not started. But they gave really bad response and refused to refund my money. All are money looters. Please don't go to batra as they have some magical power to loot all your money. Please be careful about these guys....
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                    sandeepkumar33
                    from Lala, Assam
                    Jan 12, 2018
                    Resolved
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                    Resolved

                    Address: Gaya, Bihar, 823001
                    Website: [email protected]

                    Sir my name is sandip kumar age 28 belonging from gaya, bihar. Here in gaya i went to dr batras clinic where dr vivek mishra was attented me regarding hair fall he saide me that my all hair will we come within 6 to 7 months and i paid for
                    22400 rps, but sir after 4month went there is not a single hair came on my skull.

                    Please refund my amount so that i can take a treatment from other doctor.

                    My patient code is :[protected]
                    Email. Id:- [protected]@87gmail.com
                    Mobile no:- [protected]
                    Feb 12, 2018
                    Complaint marked as Resolved 
                    Dr Batra's customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 12, 2018
                    Dr Batra's Customer Care's response
                    Dear Sandip,

                    We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                    Regards,
                    Patient Experience Team Dr Batra's™
                    Jan 13, 2018
                    Updated by sandeepkumar33
                    Thanks sir but further i dont want any kind of assistment please deduct whatever medince i have been used in these four months and please refund my rest of the amount. I am waitting for positive response.
                    Jan 16, 2018
                    Updated by sandeepkumar33
                    sir i am still waitting for your response .
                    Jan 16, 2018
                    Updated by sandeepkumar33
                    Thanks sir but further i dont want any kind of assistment please deduct whatever medince i have been used in these four months and please refund my rest of the amount.
                    name:-Sandeep kumar
                    account no:- [protected]
                    bank name:- punjab national bank.
                    Please refund my rest amount.
                    Feb 10, 2018
                    Updated by sandeepkumar33
                    sir i am still waitting for your response .
                    Verified Support
                    Feb 19, 2018
                    Dr Batra's Customer Care's response
                    Dear Sandip,

                    We have resolved your concern. For any further assistance you can write us to at [protected]@drbatras.com.

                    Regards,
                    Patient Experience Team Dr Batra's™
                    Apr 25, 2018
                    Updated by sandeepkumar33
                    sir i am still wating for my money but there is no response so please refund the money as i already writen complain again and again.My problem is still not sloved.please look into this matter.

                    name:-Sandeep kumar
                    account no:- [protected]
                    bank name:- punjab national bank.
                    Please refund my rest amount.
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                      E
                      eniksah
                      Jan 5, 2018
                      Resolved
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                      Resolved

                      Address: Faridabad, Haryana, 121001

                      Hello,

                      I have enrolled for hvt+ grow hair program in faridabad's dr. Batra clinic but after 3 months of treatment my hair fall became worse and staff is telling me that gro hair treatment can not given till the time hair fall gets stabilized.

                      I need my refund for at least grow hair technology because i have not used it.

                      My patient code is 987409
                      My name is nikhil sahni and email id: nikhil. [protected]@live.com

                      Thanks & regards,
                      Nikhil sahni
                      Mobile: [protected]
                      Feb 24, 2018
                      Complaint marked as Resolved 
                      Dr Batra's customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 05, 2018
                      Dr Batra's Customer Care's response
                      Dear Nikhil,

                      We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                      Regards,
                      Patient Experience Team Dr Batra's™
                      Verified Support
                      Jan 24, 2018
                      Dr Batra's Customer Care's response
                      Dear Nikhil,

                      Our senior doctor Dr. Archana Verma has already spoken to you. We hope you are satisfied with your consultation. In case of any further assistance you can write us to at [protected]@drbatras.com

                      Regards,
                      Patient Experience Team Dr Batra's™
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                        R
                        ranjeetkaur7
                        from Delhi, Delhi
                        Jan 4, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110095

                        Hi,
                        myself Ranjeet Kaur from east delhi.. and writing mail for very unsatisfy service provided by Dr Batra

                        In September when i was looking for a dermatologist for my mother skin dieseas kind of ring guard (Teenia) treatment.. through nett surg found Dr Batra.. so all sudden i called and fixed an appointment for laxmi nagar clinic.. where i went along with my mother for her treatment. doctor advise for 12 month treatment with aprx 15k bugs same day notice same diesease i am also facing doctor advised its just beginning to me..since doctor assured after start medicine it will not get increase... and advised 10k for my treatment...

                        means 25k for my mother and myself..now to arrange 25k money was not easy for me hence doctor advise to take loan from Bajaj Finserv and can contiue for treatment..but no one has advise if we didnt get satisfy money can not be returnable...

                        but after took month medicine we didnt get any relief even that diesease increasing everyday whole over the body.

                        I request you to please refund my money i cant waste 2.5k every month for bajaj finserv loan which is deducting from my account.
                        Feb 8, 2018
                        Complaint marked as Resolved 
                        Dr Batra's customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 08, 2018
                        Dr Batra's Customer Care's response
                        Dear Ranjeet,

                        We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                        Regards,
                        Patient Experience Team Dr Batra's™
                        Mar 01, 2018
                        Updated by ranjeetkaur7
                        we are two pateints names and detail are as below...

                        Patient Name : Sarabjeet Kaur
                        patient ID : 988170
                        Branch : Delhi (Preet Vihar)

                        Patient : Ranjeet Kaur
                        Patient ID : 988175
                        Branch : Delhi (Preet Vihar)
                        Remove my number number from your list Dr.batras. If i continue to receive your message i won't be complaining online. It will be the police station.
                        Dr Batra's Customer Care's response, Jan 25, 2018
                        Verified Support
                        Dear Sumit,

                        We regret the inconvenience caused. Please message us your contact details or write to us at [email protected] and we will initiate the necessary action.

                        Regards,
                        Team Dr Batra’s™
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                          M
                          Madhu Arpan
                          from Amroha, Uttar Pradesh
                          Jan 4, 2018
                          Resolved
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                          Resolved

                          Address: 243006

                          I'm not satisfied from the treatment l am patient and i was taking treatment for my hair loss i live in bareilly and i am taking my treatment from dr barra civil lines bareilly i have taken 6 month plan and in 4 months starting my case study by dr ankur johri and next 2 months by dr nidhi so there is no positive results and my medicine was giving me without chemical or liquid drug it means only dry packet. But in last 1 month for convencing me they are giving me right medicine properly and saying to me you will pay next 6 month for better results. But i think i have not get the right treatment. So please give me a solution.
                          Feb 10, 2018
                          Complaint marked as Resolved 
                          Dr Batra's customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 05, 2018
                          Dr Batra's Customer Care's response
                          Dear Madhu,

                          We will do our best to resolve your issue. Request you to kindly share with us your patient ID so that we could assist you better.

                          Regards,
                          Patient Experience Team Dr Batra's™
                          Verified Support
                          Jan 08, 2018
                          Dr Batra's Customer Care's response
                          Dear Madhu,

                          We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                          Regards,
                          Patient Experience Team Dr Batra's™
                          Verified Support
                          Jan 09, 2018
                          Dr Batra's Customer Care's response
                          Dear Madhu,

                          Please share your Patient ID for us to assist you better.

                          Regards,
                          Patient Experience Team Dr Batra's™
                          Verified Support
                          Jan 10, 2018
                          Dr Batra's Customer Care's response
                          Dear Madhu,

                          We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                          Regards,
                          Patient Experience Team Dr Batra's™
                          I have used Batra`s dandruff hair shampoo on 05th Nov.
                          But I have not received any good result from dandruff shampoo.
                          I used shampoo till now. But no good result found.

                          Lot of dandruff in my head & also hair falls.

                          So bad result of Dr. Batra`s treatment.

                          My mob. number [protected] .

                          Arnab Dutta
                          Dr Batra's Customer Care's response, Jan 10, 2018
                          Verified Support
                          Dear Arnab,

                          We are concerned to note your grievance. Thank you for sharing your contact number. We will look into your concern and assist you better.

                          Regards,
                          Patient Experience Team Dr Batra's™
                          Dr Batra's Customer Care's response, Jan 11, 2018
                          Verified Support
                          Dear Arnab,

                          The root cause of dandruff has to be treated with homeopathic medicines along with the use of dandruff shampoo. Shampoo only cleans the scalp and maintain your PH balance it cannot cure the root cause of forming dandruff. We advise you to visit our nearest branch, our doctors will analyse your case and develop a personalised line of treatment for you.

                          Regards,
                          Team Dr Batra's™
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                            R
                            Ravi Dhami
                            from Delhi, Delhi
                            Jan 1, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110092

                            Hello sir
                            My name is ravindra singh dhami.
                            Patients code[protected].
                            Im visit your clinic 10 nov.2017.
                            And told my problem to dr. Neha.
                            She told me half treatment process. She told treatment fee is 20000. But at the time discount here so you can pay only 17000. Thats it. After i pay 17000 she told me wait for the out side after that she told me how to process. And full fil my all detail. But at the and she again told me treatment process is 2 lavel. One is stop to hair loos and 2 one is regrow hair. And 2 nd payment is fee is 11000. After that i came to out side and wait dr medicine. But she told me there are only few thing provides and other thing you pay then by. Like siram and shampoo etc. This is not good way to told patients. So pleased my request is cancel my payment and reverts my mony asap. Last month im also mail here but no response your side. Im also payment last moth. But my request is my balance amount is refund me.
                            Mar 22, 2018
                            Complaint marked as Resolved 
                            Dr Batra's customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 02, 2018
                            Dr Batra's Customer Care's response
                            Dear Ravindra,

                            We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

                            Regards,
                            Patient Experience Team Dr Batra's™
                            Jan 05, 2018
                            Updated by Ravi Dhami
                            How much time u will take to resolved this problem I m already discussed this issue with your customer's care they said u have to visit at clinic and your problem is resolved.I m visited in clinic but no action will be taken by your side .
                            Now you are again saying that you will consider the issue .
                            I just want to say resolve this issue as soon as possible . because my nxt Payment is also raised and I don't want to pay it.last 24 hr you are response. And you say you are give best service.
                            Jan 06, 2018
                            Updated by Ravi Dhami
                            Last 24 hr your side not respond. Its not good way to cheet patients. Im wait for your response .your side yesterday call morning o'clock but she told only hi Ravindra im call from dr batra. That's it. after that she cut the call. This the way of talking to patients.
                            Jan 19, 2018
                            Updated by Ravi Dhami
                            Hello sir.
                            Last week visit yours clinic and meet dr. Priyanka. And talk to the discussion she told me she talk to her senior person then she told me but after one week not respond her side .so please solved it my issue asap.
                            Verified Support
                            Jan 24, 2018
                            Dr Batra's Customer Care's response
                            Dear Ravindra,

                            We are pleased to know that you are continuing the treatment. Hope our treatment brings utmost benefit to you. In case of any further assistance you can write us to at [protected]@drbatras.com

                            Regards,
                            Patient Experience Team Dr Batra's™
                            Verified Support
                            Feb 19, 2018
                            Dr Batra's Customer Care's response
                            Dear Ravindra,

                            Our senior doctor from Mumbai Dr. Vaishali has done your VC. We hope you are satisfied with the consultation. In case of any further assistance you can write us to at [protected]@drbatras.com

                            Regards,
                            Patient Experience Team Dr Batra's™
                            How much time u will take to resolved this problem I m already discussed this issue with your customer's care they said u have to visit at clinic and your problem is resolved.I m visited in clinic but no action will be taken by your side .
                            Now you are again saying that you will consider the issue .
                            I just want to say resolve this issue as soon as possible . because my nxt Payment is also raised and I don't want to pay it.
                            I take medicine from batra for psoriasis since 2 years my patients code 854477 but from one year no any advantage but my starches increase batra takes advance payment for 3 years his doctor says they advise seniors doctor but no body came to see me
                            Dr Batra's Customer Care's response, Jan 16, 2018
                            Verified Support
                            Dear Rajnish,

                            We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

                            Regards,
                            Patient Experience Team Dr Batra's™
                            Dr Batra's Customer Care's response, Feb 19, 2018
                            Verified Support
                            Dear Rajnish,

                            We hope that you are happy with our doctor consultation. For any further assistance you can write us to at [email protected]

                            Regards,
                            Patient Experience Team Dr Batra's™
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                              S
                              Sachinrathi28
                              from Ahmedabad, Gujarat
                              Dec 31, 2017
                              Resolved
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                              Resolved

                              Address: 110094

                              Dear sir,

                              My son, aarav rathi, is 4 yrs. Old and i started treatment of his atopic dermatitis at preet vihar centre in east delhi with patient id[protected] by 20/08/2017 and it is very very utter and shock that the medicine given to us was just sweet dry pills without any medicine extract/taste, is there any provision of checking pills? Bcz the pills are dry without any medicines extract and tasts sweet as already complained earlier, but no response.

                              It is further informed that we r also taking allopathic treatment by govt. Doctor (Having all the copies of prescriptions) alongwith your treatment under the consultation of your doctor i. E. Dr. Tushar. I had also been fooled by the assurance of dr. Tushar that their treatment will stop allopathic medicines within one month but still both the treatments are going on simultaneously, since a period of more than 4 months have been elapsed.

                              It is very sorry to say that there is no improvement in the condition of my son and its got worse whenever tried to stop allopathic treatment.

                              Now by today i. E. 31.12.2017, i don't want to continue your homeopathic treatment. So you are requested to refund my full amount of money i. E. Rs. 16000/- at the earliest in the interest of mutual consent otherwise i have no option left to approach consumer form and it is also noted that i am having all the necessary documents of both the treatment alongwith other requied documentation.

                              This should be taken as legal notice and is barred by limitation under the law.

                              In anticipation of your early action please.

                              Sachin rathi
                              [protected]
                              Feb 2, 2018
                              Complaint marked as Resolved 
                              Dr Batra's customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 02, 2018
                              Dr Batra's Customer Care's response
                              Dear Sachin,

                              We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                              Regards,
                              Patient Experience Team Dr Batra's™
                              Jan 17, 2018
                              Updated by Sachinrathi28
                              How long will you take to give response????????????
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                                S
                                Sai Abhinav Sai
                                from Alampur, Telangana
                                Dec 29, 2017
                                Resolved
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                                Resolved

                                Address: Chittoor, Andhra Pradesh, 517503

                                Actually iam dr batras patient my was 836548. I am facing hair loss still 3 years. Iam taking treatment from 2 and half years i didn't get any better results from ur care. Actually i invested money on hair was nearly 40k, total money waste. Please take kindly necessary action immediately on me. Really it's total waste care my side. Atleast take any care on me please it's my request
                                Feb 25, 2018
                                Complaint marked as Resolved 
                                Dr Batra's customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 02, 2018
                                Dr Batra's Customer Care's response
                                Dear Sai,

                                We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

                                Regards,
                                Patient Experience Team Dr Batra's™
                                Verified Support
                                Jan 24, 2018
                                Dr Batra's Customer Care's response
                                Dear Sai,

                                We are pleased to know that you are continuing the treatment. Hope our treatment brings utmost benefit to you. In case of any further assistance you can write us to at [protected]@drbatras.com

                                Regards,
                                Patient Experience Team Dr Batra's™
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                                  R
                                  Romita23
                                  from Delhi, Delhi
                                  Dec 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: 110084
                                  Website: www.Dr.Batra.co.in

                                  In august'17 i was started my treatment from dr. Batra pritampura clinic regarding hair treatment but i am not getting any benefit and no growth in hair with your treatment else my hair fall draw in high quantity after start treatment. So i want cancellation my treatment. I am mail to pritampura clinic regarding this on dated 21st-dec-17 but no response found from that side. I am personally go their and tell us about cancellation of treatment and that time he says that you send me again mail on this and we will send this our ho for cancellation but still i am not getting any mail regarding this.

                                  Yesterday i sent my one family member on that clinic to know about status. Their they said that it is not possible to cancellation of treatment which you getting from our clinic because of you sign on that paper in it mention the amt. Will be not refundable but at the starting of treatment no one said about this.

                                  So kindly tell us what we do in it because of i am not getting any treatment from last 2 month in your clinic.

                                  I request you kindly help in this.

                                  Thanks,
                                  Rohit
                                  [protected]
                                  Paitent id:- 972891
                                  Jan 26, 2018
                                  Complaint marked as Resolved 
                                  Dr Batra's customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 26, 2017
                                  Dr Batra's Customer Care's response
                                  Dear Rohit,

                                  We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
                                  Verified Support
                                  Feb 21, 2018
                                  Dr Batra's Customer Care's response
                                  Dear Rohit,

                                  We hope Dr. Sourav has spoken to you & have resolved your concerns. We are happy to know that you will continue your treatment. In case of any further assistance you can write us to at [protected]@drbatras.com

                                  Regards,
                                  Patient Experience Team Dr Batra's™
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                                    J
                                    Jitendra Dhingra
                                    from Gurgaon, Haryana
                                    Dec 19, 2017
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: [email protected]

                                    I have been charged around 14k in april /may this year with a view of treatment of my diseases. First of all, doctor says it is treatable. I have continued the treatment 6 months, instead of treatment, my diseases increased and even doctor not able to treat the basic problem of itching. Your doctor also not confirmed any date of completion of treatment. Causing with the treatment, i have no option except to leave the treatment. Even, my weight got down, which was my prior indication before starting the treatment. I think it is an adda to collect money from the customer and to catch them into the net.. Nothing else... I want my money back... As i m not taking any treatment since october.. I also request you to explain properly to your customer in advance about all the side effect, treatment period.

                                    Doctor - ms. Neelam tiwari
                                    Clinic - sector 63, noida
                                    Jan 19, 2018
                                    Complaint marked as Resolved 
                                    Dr Batra's customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 19, 2017
                                    Dr Batra's Customer Care's response
                                    Dear Jitender,

                                    We are concerned to note your grievance. Thank you for sharing your contact number and clinic details. We will look into your concern and assist you better.

                                    Regards,
                                    Patient Experience Team Dr Batra's™
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                                      S
                                      from Bengaluru, Karnataka
                                      Dec 18, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560075

                                      Hello my name is shobhit gupta (Patient id : 941390)
                                      I am taking treatment for hair loss from dr. Batra's clinic since feb 2017.
                                      I have been given false promises and assurances that hair fall will decline and stop and treatment will give positive results. As of now it's 10 months but i don't notice any difference in my condition, instead hair fall has increased and situation has gone so worse that it's leading towards balding. I am regularly taking all the medicines and measures referred by the doctors there but there is no improvements.
                                      Till now four doctors have gone through my case and each will start his/her own set of medicines and repeat the entire discussion, finally coming to a conclusion that we will transfer you to senior doctor as if i am some experimental set up for them to practice and come with random conclusions.
                                      The worst part is that doctor will behave as if there medicine is causing any benefit (Which never did) and it's because of their medicine that hairs are not fully gone. They are not even ready to accept their fault.

                                      I have paid nearly 18000 for one year treatment and i have not got even a slight improvement. Therefore i would like to have a full refund of my paid amount.

                                      Shobhit gupta
                                      Email : [protected]@gmail.com
                                      Mob : +91 - [protected]
                                      Jan 19, 2018
                                      Complaint marked as Resolved 
                                      Dr Batra's customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 19, 2017
                                      Dr Batra's Customer Care's response
                                      Dear Shobhit,

                                      We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

                                      Regards,
                                      Patient Experience Team Dr Batra's™
                                      Verified Support
                                      Feb 21, 2018
                                      Dr Batra's Customer Care's response
                                      Dear Shobhit,

                                      We hope that you are satisfied with the treatment provided. Please, adhere to the treatment for better results. Be assured you are treated with utmost care. For any further assistance you can write us to at [protected]@drbatras.com.

                                      Regards,
                                      Patient Experience Team Dr Batra's™
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