DTDC Courier & Cargo Complaints & Reviews

The consignmnet was booked through your office at adarsh nagar jalandhar (ZE-270) vide receipt no z97769367 dt. 7.9.2009 for destination MOHALI (Pb.) with a promise that it will be delivered on next day i.e 8.9.2009 but till date not delivered. I regret to inform yoy that Your representatives dealing at the above office are too much non-cooperative, their behaviour towards the customers is very rude.More over they are not ready to provide...

Hi Sir,

I want to register a complaint against DTDC courier. My friend sent one consignment on 2nd of September which have not been delivered so far.

During the couriering time they said by paying Rs. 750/- they will deliver the consignment within 2 days and by paying Rs. 500 /- in 4 days. We opted the Rs. 750/- option. 3rd and 4th was off in Hyderabad due to death of YSR Reddy. Even considering this, it is more...

To start with, DTDC courier is the worst ever courier i came across in my life. Oct 2008 - I had sent a courier from bangalore to NCR region with 2 packets inside. when it reached there, the outer parcel was intact but the contents of one of the packets were removed and the inner carton as well the outer box were sealed back very carefylly. On checking i found the tape used to pack was different then the brown color tape i had used. even...

Sir,
I had given an envelope to be delivered to destination at Bangalore.It was sent from Bangalore only on 21-8-09.On checking the web site ,I found that it had been delivered on 23-8-09.Hence I checked with the Customer.But he had told me that he had not received.Hence I reported the same to DTDC.But After several communications to them, I got a reply from them that they are investigating the issue.As of date, nothing has happened.In...

I have a complaint against the DTDC Courier Services. I had mailed a courier (which was an important and urgent document) on the 3rd of August from Bangalore to Jammu. The consignment number of the product is B55337439. They promptly took the product for delivery. However, when I didn't get confirmation from the supposed receiver about the arrival of the document even after 10 days of sending, I inquired about the product from the customer...

I had booked a document delivery on 17th August 2009 from hyderabad to be delivered to gurgaon through dtdc's franchise at Tarnaka, secunderabad. The document was sent vide consignment no.H63714271. The document has not yet been delivered nor returned to me. The return reason mentioned by them is 'Office closed'. However, the person to whom it was supposed to be delivered(my sister) was not even called and intimated, even though...

Hi Sir,
I have booked a consignment to the following address "National Securities Depository Limited 3rd Floor, Sapphire Chambers Near Baner Telephone Exchange Baner, Pune - 411 045. Tel:[protected]". That is for change of pan card application. Over the consignment I have clearly mentioned all the details. I booked it on 13th Aug 2009. I have been tracing it for last one week but there is no use. I called to NSDL department...

This is regd my parcel number V01918602, this was Rakhi and was sent on 03/08/09 to Himanchal Pradesh

Firstly I was misguided by DTDC staff when it was a no service area
Secondly DTDC charged me Rs120 for the fast delivery

When I went to register the complaint in there office at sector 8 Noida there was no Operations Manager available to take the complaint however after sometime Mr Abhishek Mishra sales...

Dear Sir / Madam,

My self Ritesh Jain S/o Sh. Rakesh Chander Jain from Nakodar - 144040 Distt. Jalandhar Punjab.

My firms name is Jain Advertisers, i m running a courier business since 2003 in nakodar. My service tax registration number under courier service is ADPPJ6290FST001

I was applied a franchise for DTDC COURIER & CARGO LTD. for Nakodar & Shahkot (Distt. Jalandhar)

For...

Dear Sir,

I had booked one packet(small) on 30/7/09 for delivery at Leh at DTDC office at Sunder Vihar New Delhi vide Consignment Note Z93571188. I was charged special charges for Leh as packet was to be sent by air. DTDC did not deliver this packet in time and relevance of same was lost. On checking with DTDC tracking system, this consignment was being shown "IN TRANSIT". Enquiries made at DTDC office at Sunder...

Hi

I have recieved a courier from DTDC shipment no. Z94130730. The packet was opened some sweets were taken out from the packet and repackaged and delivered. I am really disappointed with this....

Complaint regarding DTDC . I sent a courier through DTDC courier service on 11/08/2009 to Ramgarh, Jharkhand. On 19th August 2009 packet delivered by DTDC. But from packets some goods are missing.
How pathetic the Services provided by DTDC.
Consignment no : Z96355544
I have raised complaint and also sent email to Ranchi branch ...

Please advise

Thanks
Lowkesh Singh...

Hello,
Its very sad to inform that you people are never being able to meet your commitment with your customers.Why you forget that ur selling service??
Every time I am using DTDC, parcel never reach on time.
In dis month, I used your service twice 1st was normal & another was DTDC Plus but both of the time the parcel did not reach on time!!!
How you afford to forget that when a person is sending a parcel,...

Courier through DTDC was sent from Navi Mumbai on 31st July'09, it is yet to reach Hyderabad. On 8th Aug'09 someone from DTDC called me to say that I would have to come & collect the courier from DTDC office. DTDC says it does not service in my area which is just 1 km from the DTDC branch outlet.
Even after speaking to the Manager of main branch DTDC, nothing happend. I wrote mails to DTDC Hyderabad Regional office &...

Surajit Roy <surajit.[protected]@dimts.in> Add to AddressBook
To: Rakesh Mahajan <rakesh.[protected]@dimts.in>, Subject <[protected]@dtdc.com>,
"[protected]@dtdc.com" <[protected]@dtdc.com>
Sent Date: Thu 13 August 2009 [9:47:52 AM]
Received Date: Thu 13 August 2009 [9:49:31 AM]
Subject: RE: what a poor joke...

What about this specific case? Who is looking into it?
...

I have send a courier via DTDC courier Services on dated 28th July 2009. They said this courier will be delivered to the consignee with in max four (4) Days. But till date 12th August 2009 the courier has not been delivered to the consignee. When I am asking about the status of this courier they misbehave with me and said do what ever you could do. This courier has very important documents, which must be delivered on 4th of August 2009. It...

my courier no:[protected]..i not yet recived my courier from 27.07.09. from chennai.I make so many phone calls to chennai office, trichy office. but there is no single responce from ur side.then i make phone call to coiambatore office. they give me a mobile no. but that noumber also fully ringing...
some staffs name also i know...pls take immediate action .i am totally upset because of your people's.
pls don't cheat...

From:
"[protected]@dtdc.com" <[protected]@dtdc.com>
Add sender to Contacts
To:
manishbirla...

Dear Sir,

We regret for the inconvenience caused to you in this regard .I have informed our Mumbai office to get in touch with you for detailed explanation in this case .

Thanking you and Assuring you of Our Best Services .


Regards
Sunithabr...

A courier was sent in DTDC courier located at SDA MARKET, DELHI to State bank of India, Sahakarnagar, Bangalore vide shipment number Z94293162 on 27 Jul 09. Even on 10 Aug, after 15 days, the consignment is still not delivered. On enquiry on 10 Aug 09, the Bangalore office said they just despatched it to the bank. The important documents on House appears to be lost in transition.
DTDC is supposed to be a internationally acclaimed...

Hi,

I sent a courier through DTDC with the way bill no. B55123178.It was rakhi which was sent.But till now thecourier did not reach the place. It was couriered from Bangalore to Delhi.The online status shows that it reached Delhi the very next day. After that the courier agents were playing passing passing between the two-three courier offices in Gurgaon itself.I dont know what for they ask to mention the contact number.Noone...