Gati-KWE Complaints & Reviews

We dispatched goods from Punt to Palwal on 25/5/2018 vide doc no[protected]. Ten liter drums were packed in Cartons with heatlon packing over drums to prevent damages. But the customer four cartons damaged. The images are attached herewith. This is very pathetic as we have paid Gati more than double the regular freight as it is said to be courier handling which is supposed to be handled carefully. But this is non professional handling which...

Hi,

My docket number is[protected] it came to ahmedabad stc on 20 may 2018.
But today 29 may 2018 it didn't move single inch. Worst service experience.
Will not recommend to send any item through this courier service. Worst service. 0 (Zero) star rating courier service. They will not providing late delivery actually they are sleeping with product....

I had to transport a unit from mumbai to a small city in gujarat. I contacted gati as the unit was sent to me by the same courier company. Upon calling and giving them a description of the cargo i was informed that i would get a call back from the local guy. Mahavir called me up and i game him the same details that i gave to customer care center upon which he said a guy (Amit) would be around the next day to check the cargo and give a correct...

Hello,
I am from gujarat, rajkot. I have ordered a material from hongkong which was booked in gati. It was scheduled for delivery on 24th of may but till now the material is not reached to india. I am calling/emailing them since 5 days but there is no proper answer from them. Before 4 days i asked they said it's in custom for clearence but when i had a conversation with the delhi customs they said we haven't received any material...

Hi, regarding my package which i ordered from amazon, though it reached my near my place on 10th may 2018, they held till 18th may and then moved package to shimoga, its been another 3 days they are not delivering. I called gati customer care nearly 10 times, everyday they are saying they will deliver in 24 hrs, but they are not doing. If i contact their online chat service, they are purposefully making me wait for nearly 1 hr and no response....

These people doesn't give on time delivery and least bothered about customers complaints. No customer care will help and they will ask us to contact local office. After paying money to these people we have to call and inquire N number of times and simply they will be telling like call to that number, this number and all. After 5 days of the delivery date, I was able to track where the vehicle is and that too upon using the high influence....

My docket no.[protected].
My assured delivery date was of 19th may and today is 23rd may.
5days delay in delivery.

I would like compensation for the delay

According to your terms and conditions untill and unless there is act of god or state bandh you will deliver the package on assured delivery date.

I registered a service complaint with gati....

I left my job 2 years ago. After resigning two year not updated exit date in my uan portal till now... Due to not mentioned exit date in my uan portal... Because of which i am unable to with draw the amount my pf... I am trying to talk to my last hr employer last 1 year but his mobile no. Is going switch off... And that is not fair thing...

I am so worried about it......

My dock id is[protected].
I ordered a tv from flipkart and gati was selected for delivery.

However, it is showing wrong update sone knowingly by their staff. These guys are saying that they arrived at place and didn't deliver due to unavailability of concerned person; which it self is wrong.

I am fed up of both flipkart and gati. Please don't buy online....

Hello,
I am vinoth.
My dkt[protected] status shown as delivered in gati online tracking. And the receiver's name is shown as samkumar.
In fact, i didn't receive the item delivered. It shows some unknown name as receiver. The item is a brand new tv worth rs. 30000 ordered on flipkart. I would like to know how to trace my parcel. Any leads welcome. Thanks in advance....

Awb no[protected]. Extremely poor service my shipment has been reached destination city on 16 may but it does not deliever yet i dont want to lisen any extra service drama and all that i chated them many times plz deliever it as soon as possible plz help today i also called to their number but nothing happen i want my tommorow at any cost help me consumer complians and gati....

Dear sir/madam,

I am writing here to complaint about the misbehaviour of the delivery person from gati courier who came to deliver a refrigerator ordered from flipkart.

I would like to inform you that i had ordered (Order id od[protected] a refrigerator from flipkart which was supposed to be delivered by gati-kwe. A delivery person (V. K. Srivastava) came to deliver my order on 11/05/2018 (Friday) without...

Requested
Sir/maidam
I vidya bhushan tiwari shiped house hold items from goa to lucknow on 18 march 2018. Total 18 items shipped and i pay gati rep. Najeem 17500 for transportation changes. But he was not given any receipt. He say tomorrow. Till date not given any physical documents to me.
My 17 items recieved on 26 march 18 and two items found dammaged (Bike and frdge) and one item sorts.
When i complaint various...

Docket No:[protected]
I sent my bike from Delhi to Daltanganj (Jharkhand) on 6th March'18, When my maternal Uncle received from Daltanganj, Visor and Clutch were broken completely and not usable.

This was very sad to see the way it was unprofessional handled during transportation even after paying almost double than railway charges. I am attaching picture clicked when received from Daltanganj.

I was told...

Docket number:[protected]

The pickup date of the shipment was 01-may-2018 from ranchi (835217) and the delivery location is hyderabad (500089). The assured delivery date provided by gati was of 08-may-2018.

The docket arrived in hyderabad outbound on 08-may-2018 (03:32 hrs), however it has not moved to the local warehouse for delivery until now (10-may-2018 11:11hrs).

Raised a complaint on gati...

Hello sir/mam,

I am sonu from pujab. I purchased a tv from kodak and after some time i am facing some problem in it and i call kodak for replacement. Kodak is ready to give me replacement. Kodak send me new tv on 2-5-2018 from delhi to punjab by gati courier and dispatch that tv to jharkhand they did not giving any proper response to me i called them so many times everyone is giving someone no to talk with them. Please help...

Bike was heavily damaged during transport by gati transport ltd. Complaint has already been lodged and damaged photos have been submitted online to gati customer care. Inspite of repetitive calls by me, no response from gati representatives and no compensation has been released. Now after elapse of around one month, gati representative mr rahul shukla responded that no compensation will be issued to the damage by company. Please provide justice...

Dear partner,

In regards to the consignment was booked under cn no.[protected] on[protected], by road, from vasai to guwahati, 92 box, for consignee named best it world india private limited, guwahati, which has not been received by the customer till date.

The assured delivery date was 21st april 2018 which has been exceeded by a week now. No body responds on telephonic calls to various gati guwahati contact...

Dear sir,
Yesterday i made complaint regarding docket[protected] which is been delayed in material delivery from delhi to mumbai gati executives are so irresponsive arrogant didn't even bother to address the issue forget about resolving.
Their unprofessional attitude towards consumers its like they are doing some favour on us when you questioned them regarding
Shipment.
Kindly intervene.
Thank & regards,...

Dear sir /ma'm
My seller paytm shipped materialdocket[protected] on 20 april 2018 by gatikwe from delhi to mumbai.
According to gati item assured delivery date was 25 april 2017 but my item is delayed reasons i don't know even gati can't explained.
Its been over 5 days today 26th april material
Is still in source location delhi when i asked them reason they aren't ready to explain.
This clearly unprofessional...