Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

Hi mr rajesh nagari
We are having trouble with our split ac for last 2 weeks and it’s not working. Multiple technicians visited and ordered aorta and even then we have the problem as no body could solve this yet.
We have been calling contact center and technicians but either no busy picks the call or they have no update.
Did the escalation formally via app as well but no response from 2 levels of management after...

I have complained about cooling issue of the my refrigerator on 08.09.2020and my complain no is [protected].

Technician has come after 5 days and not solved any complain and said everything is ok and took charge of rs. 500/- then again called upon to look after the same complain then he said some parts to be ordered. Till date complain is not solved and now he is not receiving calls also.

Technician visited mr...

Respected sir,

This is in regards to the hitachi a/c purchased 14 months back from kashika trading shakti nagar delhi. We found 5 days back our ac was not cooling and we registered a complaint
At hitachi customer care. Their technician visited and found that the motor was not working properly and asked us to pay 3000 for motor replacement.
The reason behind putting our hard earned money for this expensive ac...

I had logged a breakdown request # [protected] on 24 may 2020. Till date there is no resolution received either from the customer care or the service center.
Whenever i call service center they tell me that they have not received the replacement of faulty part and don't have any idea by when it will be fixed.
Already wrote to multiple times.
I have already written mails multiple times to [protected]@jci-hitachi.com but...

Most unprofessional and idiotic workshop technicians of hitachi.
I want to talk to any of the very senior and serious official of hitachi.
Your customer care team and all the workshop technicians are just taking the call casually and unable to understand the problem.
I have been calling hitachi since long
My window ac has cooling issue. I called up ahitachi technician in july for the same, he convinced us for mac,...

My ac not working since august. Extended warranty done on 18 august but till now not received hardcopy....

For the new hitachi airconditioner, the company is providing 3 free services in first year for free. But the service agents are not coming for free service and marking the request as completed. So first year free service is not being provided by hitachi.

Service request number: [protected]

The above request has been closed as completed without attending.

Place : tirunelveli, tamilnadu, indiabr...

I have complained many times in hitachi care but there is no solution for the problem . There is no satisfactory cooling hitachi ac, i want my refund or my ac repair ....

Purchased A/c on 15th august and received other A/c on 27th august which was wrong model then got the right one on 29th and they did not fit it properly there is water leakage and they are not providing warranty....

I have purchased hitachi 1.2 ton ac from rathna fan house, chennai last year. The warranty period expired in aug 2020 and one more free service is yet to be availed. Due to covid lock down, i hesitated to book free service and also i have not received any reminder for booking.

When i called consumer care for free service they told that i cannot avail this post warranty period.

When cost for free service is collected...

II buy a Hitachi refrigerator model no : ( R-VG540PND7-GGR) from lotus electronic Bilaspur dated 13/05/2020 payment through hdfc credit card, they was delivered me 1st damaged refrigerator then after 12 days they will replaced with another one dated (25/05/2020) when I seated in store for 3-4 hours, after 15-20 days my replced machine is starting given problem with cooling and waterflo from bottom of the refrigerator and start freezing in...

These is a very bad ac wrost company forever... Witn in 1year there was a big problem in outdoor and after words this time problem in indoor 1.5 ton ac.
I want refund my rupees...

This refers to my purchase of hitachi ac 1.5 mt ac inverter - 1 pc through darshak electronics ahmedabad as per below details :

Hitachi sac rsng318hdeaz2-1.5 t champion merai 3100s

Sr no : se200c44664

O/u – 200c50495

Invoice no : 0360

Dated : 1-july-2020

Payment – full payment done during purchase

I wish to inform you that since purchase,...

Company is not repairing air conditioner. Its in warranty, still after complaining on daily basis no one is taking it seriously and just making fool of mine...

I purchased a window ac 30 days back.
My decision was wrong to take hitachi even voltas or ogeneral much better in everything.
Engineer was untrained in hitachi even they do not know how to rectify the complaints.
I already a registered a complaint many times.
Sometimes screw was missing.
Sometimes some sounds came from back engineer was told that kbhi kbhi aati ha yeh awaaz.
Sometimes compressor...

Hi team,

I have been chasing hitachi from last 02 months but my issue is not yet resolved.

I have requested them to visit my place and check the condition of my air conditioner.

Its been 02 months now since i am escalating the issue with them, there is no engineer visited my place who can identify the problem of cooling, tripping and low air flow.

They just charge the gas and finish...

I have been a loyal customer of Hitachi since 2007.

Keeping in view reliability of Hitachi products, I purchased Split ACs of DC Invertor Mode for my new home at Jammu in[protected]. First Split AC purchased from M/s Globus Power Systems, Jammu, was installed in April 2018. This DC Invertor Mode AC has been getting repeatedly defective since the 1st year under Warranty (its PCB had gone defective during warranty and was replaced...

Call number [protected] allocated to mr azad [protected]
For installation
Installation not done in 48 hours
The behavior of mr azad is very rude.
In spite of calling many times, he is not responding in a proper manner...

Request no.[protected] date 24.05.2020 attended by wasif khan. His mobile no [protected], kashipur uttarakhand-244713...

Dear hitachi,

I have purchased the hitachi split ac 1.5 ton on 27th december 2015, have start getting the problem in the ac from 2019, have register the multiple complaints after that but every time service engineer visited and tell me the new problem occurred, since last year initially service engineer said there is a problem in the outdoor unit (Compressor), so will replace the part, post replacement its still not working...