Home Credit India Finance Complaints & Reviews

I have a loan going on form Home Credit India. Loan sanctioned in oct. 2014. and i was asked by there executive that i need to pay 8 EMI and after that a lum sum balance amount. I was offered some zero interest offer scheme.i had paid all the 8 EMIs . After the 8th EMI when i contacted there customer care team for the balance payment, they replied i had to pay four more EMI mean toatl 12 EMI, Rs. 4560 Extra than what what they asked pay in start. Now they are saying that the balance payment you should have paid before 8 th EMI that your loan would be closed but now i have to pay 4 more EMIs. What they asked before loan agreement now they are trying trying to cheat and saying something different. I am not going to pay extra amount any how and going to file a complain, Please advise what to do. My name is sanjeev Kumar Father name Satbir Singh DOB 15/10/1983

I had got my motorcycle financed from Home credit India Finance Private Ltd which was got insured through ICICI Lombard. I had paid 4-5 installments when my two wheeler got lost and in this regard, I had put my claim from ICIC Lombard.. Since ICICI Lombard had cleared the claim and the cheque bearing No.117664 dated 15.5.2015 for Rs.59860.00 was delivered to Home Credit Pvt. Ltd. on 6.6.2015 personally because the Cheque was in the name of Home Credit Finance Pvt. Ltd and was given to understand by Home Credit Pvt. Ltd that my balance amount after deducting the remaining installments will be credited in my account very shortly. But in spite of many requests made on phone to Home Credit Finance Ltd. I have not received the claim amount till now. Every time they tell that amount will be cleared very shortly. I am very much disgusted about the false promises made by call Centre employees telling that my claim will be cleared very soon. But it is not being cleared. Now they are not giving proper reply when I will get the claim amount. I am very poor fellow. So I request you to kindly take up my matter to clear my claim amount. Pohap Singh Mob. [protected]

I had got my motorcycle financed from Home credit. through ICICI Lombard. My two wheeler got lost and I had put my claim. Since ICICI Lombard had cleared the claim and the cheque bearfing No.117664 dated 15.5.2015 for Rs.59860.00 was delivered to Home Credit Pvt. Ltd. on 6.6.2015 personally and was told that your claim amount will be credited in my account very shortly. .But in spite of many requests made on phone I have not received the claim amount. I am very much disgusted about the promises made by your call centre emploees telling that your claim will be cleared within 4-5 days. Now they are giving proper reply when I will get the claim amount. I am very poor fellow. So I request you to kindly take urgent action to clear my claim amount. Pohap Singh Mob. [protected]

Hi, I am not a Home Credit customer and have never taken a loan. Still daily I am getting calls from Home credit. I took a Corporate mobile no. 3 months back and probably the previous user of this no. had taken a loan from Home Credit. I have explained several times that the no. now belongs to me and I have no idea who the previous user was still the executives keep calling. They say that I have to prove my identity as I might be the relative and trying to fool them. This is ridiculous and insulting. The team the harassing me my making unwanted calls. Why will I prove my identity or submit my documents when I donot owe anything to the company.The company has no right to breach my privacy rights when I donot hold any liability with them. The executives can themselves check with the Network service provider if the no. belongs to their defaulter or not. I want these calls to end otherwise I am compelled to make police compliant.

my loan number is [protected]. my loan approval date is[protected]. Mr. Abhishek Mehra (home credit cash loan department) told me that i get money within 3 days in my bank account. but today is[protected], still i don't get my money. Also i don't get any satisfactory answer from home credit team. i call continue approx 24 hour but no one update me. I don't get money but they sent me EMI schedule in taht mention i have to pay first EMI on[protected]. But if we don't get money till 26-june then why we have to pay first EMI on 22-July. EMI date should be after 30 days of getting the amount.

Dear Sir/Madam, My self Sahil Agarwal and i am owner of RAJ RISHI TELECOM Retail Showroom. I want Home Credit Finance Service for finance to Handset because many customers want there handset finance only with HOME CREDIT and i would like to inform you that for home credit registration process i has already Submit my all document to Mr. LALCHAND JI MOB NO - [protected] (Employee of Home Credit) before 1 month but i got no any response by them and presentaly they not receive my call. So, Kindly request you that please support me.

I have taken the loan of Rs.10700/- from Home Credit India & at the time of taking loan there representative asked me to pay 8 EMI of 1140 + 1580 with the last EMI & ask me to choose wether you pay cash or through ECS. I have opted ECs facility & i pay my all EMI through ECS on the time but i came to know that the last EMI of Rs.1580/- was not deducted from my account than i immidately talk with there representative & the conversation is given below:- I call on contact no.[protected] regarding my loan no.[protected] on the name of Sushil Kumar S/o. Sh. Chhaju Ram, D.O.B.-06.08.1979, i have opted the option of ECS for my payment & i have paid all the my payments within time but the last payment has been of Rs.1140 + Rs.1580/- but the amount debited from my account was only 1140/- after reconciling my bank account i came to know that the amount of Rs.1580/-was not debited from my account, i immediately call to your help line[protected] on 18.05.15 ) to reconcile the payment than i came to know that the amount has to be deposited in cash as it is prescribed on the sanction letter without any further delay i deposited my EMI through ITZ cash receipt no.PMGW[protected] & than i checked on sanction letter but i haven`t found that there will be any thing mention regarding the last EMI will be paid in cash & never prescribed by the representative with whom i deal for the loan at "Chadda Mobile House".scan of the sanction letter is attached herewith for your ready reference & tell me where it is mentioned that the amount should be paid in cash & what is my fault & why should i pay due to your representative negligence. They say that you have to pay the three extra EMI as this is there representative negligence. its company policy.

Fraud to me by your sales executive. Actually I have purchased a mobile(Gionee E3) by Home Credit India Finance Pvt. Ltd at 0% finance. But company charged to me 24.80% + 5% extra. while i want to closed my account, infact i have paid 4 installment on time but at a time of close my account company demanded to me Rs.6012 and my remain balance is 2528. This is extra charges according to providing details by sales executive. Customer Care-Mr. Vikram & Mr. Dharmender Ji not supported in this case.

I approached a Home Credit agent to purchase a mobile on installments and he advised that I would have to pay maximum of 1500 rupees extra from the actual cost of mobile. I agreed and gave all the documents and signed the paperwork. As I had to present this phone as gift to my sister so she was there at the counter to receive the product and I left because I had to go office and I was getting late. I did not know or calculated how much they actually charged I remember paying approx 7000 as down payment and there was installment for 1460 I thought that installment would be for maximum of 6 months and this would be over but later on I came to know that I was misleaded by that agent actual rate of interest was 16.23% and I supposed to pay them back in 12 installments. I never received any welcome call or verification call for that mobile loan and no one informed me or my sister that we would have to pay 24000 for mobile which costs 17000. Now they started sending me threatening letters at my premises and calling my friends informing I owe money from Home Credit and that's pathetic way to run a buisness. Please let me know if somebody can help me. Loan contract number - [protected] Manav Mishra [protected] Manav.[protected]@gmail.com

I am ruining a loan from your company however from few last month my financial condition not good .I already informed in advance i am not able to clear my emi for this month after emi being bounced my loan details shared to everyone who made the call either to my mom dad my brother . So many calls and rudeness the way talk o your agent is hares sing me mentally. i cleared my 20 ems if i am not able to clear one emi i don't think u will harass me mentally. Regards Pankaj singh D.O.B[protected]

Dear Sir/Madam, Greetings! My wife got her mobile phone financed from Home Credit India, these people start making calls to us before a week of the due date and it is not once they make at least five to six calls and SMS us which is quite humiliating, last month they made 50 calls to my wife's phone even after paying our EMI on time. We filed a complaint against them in the local police station. Their behaviour is very rude when they talk to my wife and myself! Last month we gave them the payment reference no 5 times, even we were filling the complaint they called my wife's phone and the lady at the Police Station gave them the reference number as well, they never stopped. This month the same story is getting repeated and there is no end to their calls, i am trying to report at Anti Obscene number but that is not working. Please help us from getting disturbed and harassed, it will be a great help to have our peace of mind! For sure we will never get anything financed again from any company! Regards!

Hi, I have very bad experince with home credit...they couldn't even speak hindi properly, english toh bohot door ki baar hai, took a tv loan from home credit india and my EMI is 10th of every month, last month i.e in january, i advised the agent of home credit that due to some financial issue i was unable to pay, however i will pay you in cash in a week or i will pay with my next EMI and i hv agreed to pay the late payment fee but one of the agent BHUSAN told me that if i will pay in cash the late payment fee will be waived off, however from 10jan till today i m getting calls, i made a payment on 22nd jan, 2015, after then i keep getting calls for the late payment fee, i told them that one of your manager told me that it will be waived off.then agent told that ok, dont worry i will update it, again next day the same thing, even i update my ECS detail but I am paying they regularly thru my bank even though i have already made the payment on 22nd jan but HOME CREDIT charged me again, my balance deducted from my account.i want my money back otherwise i will not pay a single penny to HOME CREDIT INDIA they rubbish guy calling me regularly and distrbing me. My EMI due date is 10th of next month and they called at 6th day and requesting to pay before due date ..as the system take 3 days to update. Why I pay before my due date...Its not my fault that your system take 3 days. And way of tailing these rubbish guys is very cheap ...cheap cheap very cheap. please help, i hv provided attachment in which its showing that how HOME CREDIT IS CHEATING. thank you, Shubham Sinha [protected] -loan no. email address-shubhh.[protected]@gmail.com

Dear Sir/Madam, I have a taken a loan from India's worst finance company Home credit finance India limited for Rs. Approx 31000 and they have charged interest on the same and having an EMI of Rs. 2540/Month. Last month itself I was not able to pay the EMI of Rs 2540.00 so that I have asked to them for late payment fee and said to deposit in upcoming EMI date including all that charges. For that reason only I am getting 100 calls from bloody home credit finance India limited stating that pay the amount. Even I have informed them that I will pay the same in my coming EMI date. I would like to inform you that, I have paid the EMI of Rs 2540 and also late payment charges Rs 400 but still I am getting a harassment from home credit India limited. Please suggest me what shall I do or I go to PS for same issue.I am very fed up. Regards Deepak

Dear sir, Myself Navjodhpal singh, my loan number is [protected] company name home credit india At the last payment I heard from the customer care desk that we are not providing you the original bill of your mobile. We only give you a NOC letter nothing else we are going to provide you. At the time of submission of documents mr. Ravi kansal told me that after all instalments we will return your all documents but now they are refused to do so. Even my blank checks are submitted to their company. I want my documents return back in any condition.

Hi, I purchased a Bajaj Discover motorcycle on 10th Mar, 2013 from Deewan Bajaj, Lajpat Nagar, New Delhi. The On-road price of the vehicle at that time was Rs. 62501/- out of which I paid Rs 23700/- as down payment(including processing fee of Rs 1900/- towards loan financing) and took a loan of the Rs 42, 000 (balance amount) at an interest rate of 8.54%. The loan (Loan number [protected]) was taken from Rajshree Auto Finance Pvt. Ltd. was told that 18 EMIs of Rs 2800/- each need to be paid which total to Rs 50, 400/- which I agreed to and signed the sanction letter. I was told that the signed copy of the sanction letter will be send to my residence through post, however, I have not received the same till date. As per the repayment schedule and above details, the last EMI was to be paid in Oct'14 which should have closed the loan account. However in Oct'14, I was informed that there are still 11 EMIs to be paid. As I was surprised to know this, I reached out to the finance company for details of the pending EMIs. I was provided with some details which did not correspond to the initial terms and conditions of the loan at all. Along with this, the santion letter that they now provided to me had my forged signature on it with all terms of loan revised in the company's favor. After this I have been following up with them but to no avail and all details that they have provided till now are fabricated and vague with no concrete information on the EMI calculation. Morover, I have received a phone call from a mobile number ([protected]) threatening me to pay the balance EMIs which are actually undue as per my calculation. They have threatened me of physical harm to me and the vehicle in case EMIs are not paid. During this course, the company has also changes its name from 'Rajshree Auto Finance Pvt Ltd' and now operating under name of 'Home Credit Finance PVt Ltd' Thanks & regards Jitesh kumar [protected] [protected]@yahoo.com

sir mene bike finace per karwaiyi hai homecredit company se but meri two times ki emi late ho gayi hai toh yeh mere uppar penalty laga rahe hai mere pass itne rupees nahi hai ki mai penalty de paunga, , , kunki ab mere pass job bhi nahi hai please meri problem ko samjiye aur penalty ko samapth karwaye...aapki atti kirpa hogi... name ankur khandelwal contract no...[protected] jo yeh no issue hua home credit se...

Hi, I am anuj verma i have a loan from home credit India which is from last 1 year every day i have received many call from out bond team and that is unnecessary calls and they charged me 1700/- Rs. Extra charges due to late payment I am not ready to pay that charge so please reverse the charges otherwise I will not pay any amount to home credit India. Loan No - [protected] Regards, Anuj Verma [protected]

Dear Home credit, My self Jaan Mohammad i am finance two wheeler my loan number is-[protected].My total payment had Rs.3220 with late payment charge and with my pending amount.I have called customer care number and arrange field boy for monthly payment.He has come and collect Rs.2920 with me and on call Mr. Vikash committed to waiver but waiver is still pending Rs.300.I am shock when a retention call on my number and confirm me my pending amount Rs-1000 but i have already clear all pending amount. So please request you to confirm what is this? Your college call and say me that go to tiz hazari court and paid your amount chamber number 367.Your collage name - Ravi. If your are not available to confirm me correct information I will be go for court and complaint regarding to your company and your college Mr.Ravi Because he is using government name. Please arrange call on My number [protected] [protected]

Hello there, I would like grab your attention on my matter and share my views for "Home Credit India Finance Private Limited"On 8th Aug 2014 a waiver of Rs 300 commented for loan no. [protected] by an agent (Deepa) saying "Extra charges will be waived of if I pay the EMI same day she sends a collection executive", I accepted it and paid the amount.It has not been done till 28th August 2014, while it took 7-10 days to get accepted (as per their commitment), I am still getting their calls regarding the same and daily each agent is forwarding the same request.Today (28 Aug 2014), I called their costumer support checked about result, the guy told me no one forwarded the request I asked for the reason, REASON is (THEY ARE GETTING TECHNIOCAL ERROR IN FORWARDING THE REQUEST FROM LAST 20 DAYS so he will do that). Can anyone imagine an answer?Also, when I asked him to transfer the call he denied and reply with "I CANNOT TRANSFER AS THERE IS NO QUERY" ???? no query ?? seriously???From where they hire guys?? did they give training to their executives??? I doubt personally!!Lastly I got a call from a girl asking the request has been forwarded, if you got CALLS say I have made a request for waiver.I still have to receive their call daily thrice a day, may be more and have to say same thing to all as they do not have option to STOP the calls.One more thing to share: Just seen a complaint here on "Consumer Complaints", please see their 15 replies to a single complaint:http://www.consumercomplaints.in/home-credit-india-finance-private-lim...⇄ world can see what they are upto and how stressful is attent their call.

Hi Team, This is to inform you that I took a loan from home credit India in the month of April-2013. I gave all required documents as per their requirements for ECS. My 1st ECS was supposed to be on 05/04/2013 but it was not go through then they told me to pay first payment manually and they also promised me that next time I will not face any issue related to re-payments, I did the same. Next month also I faced same issue, when I asked them why it is happening then they said there is some problem with my bank (ICICI Bank). After that I checked with my bank and they confirmed me that there is nothing wrong with my account when the same was informed to home credit India they said they will investigate this matter further. They requested me to pay installments manually until the issue resolved. Every month I told them to re-check the issue but every time they replied it is under process so I need to pay manually. Once I was out of home town I request them to suggest me some other payment (online) to pay the installment then they suggested me to transfer online in the account of Home Credit India, I did the same but after two day the payment was returned back and they called me to pay manually again (attached is required details). Next month I got call from Home Credit India for late payment of Rs. 300/-, I illustrated the scenario to the executive who called me then he told me to pay monthly installment only (Not to pay late charge as it was because of Home Credit India) I did the same. After that nobody informed me to pay late charge. After successfully payments of all EMIs in the month of Dec-2013 they started calling me for overdue payments and I told them that I had paid all EMIs then they told me that I have some late payments to be paid, I requested them to re-look the issue then told me to re-look and ensured me that I will not face further issue. After few days, again I got call for overdue, I told them the scenario but they told me to pay approx. Rs. 2100/- to close the issue then I inquired why I need to pay that amount then they told me it is overdue so I need to pay otherwise they will apply other charges if I will make delay. Then I called Customer care of Home Credit India and complained the same they (customer care) suggested me to mail same issue on their care mail ID, ensured me to re-look the issue, also ensured me to share full payment chart but nobody replied with same, always they replied to pay the overdue amount (attached is required details). When I told them to speak with the concerned person they gave me excuse every time. Even after 2-3 moths nobody re-looked the issue but always saying to pay the overdue amount (now it is approx. Rs. 4100/-. I (Manmohan, Cont: [protected]) was not supposed to write this to you but I am writing this because I am really harassed as nobody from Home Credit India is listing to me even after requesting more than 10 times.