HomeShop18 Complaints & Reviews

After lodging complaint here we were told by Homeshop18 people to take the mobile to SCO 37, sector 41-D. But the person there refused to take the mobile and told us that they do not have the damaged part so cannot repair the set. We want our money back because we want all the Indian companies to know that they no more can take consumers for granted. If we buy a thing from them we want that thing to be of good quality. How can the companies...

on 15th august 2013I have bought one tablet aginst HS PO no:[protected] and recived it after long delay and found its outer protection cover was brocken during courier transporatation, hs 18 team had informed me to get it replaced within 4 working days but after 10 days all of sudden one lady had replied me that they will refund me 300rs (Yes bank) agaist this brocken cover, on 21st sept 2013 i have recived the cheque no:143675 dtd:07.09.2013...

I had placed an order (#[protected] on 6th September 2013. I had ordered a Sony Vaio laptop and a Canon Printer. On 11th Sept, I got a call from customer representative (Mob # [protected]). She said that black color was not available and I requested her to check if it would be available in 15-20 days as I was not in hurry. On 13th Sept, I called customer care and mentioned it that I can only accept both the orders (printer and laptop)....

We bought a mobile Micromax Full Touch Dual Sim Phone - X331 - White Colour through Homeshop18.com vide order no.[protected] dt.17oct,2012 for Rs1999.The product has one year warranty.but phone's touch screen stopped working within a month of receiving the product.we wrote the complaint to Homeshop18 customer care on 29th November,2012 vide submit ticket no. 76830565.On their advice we gave the phone in manufacturer's service center...

First time i have bought something from your company.. and the experience of first time is very dis-appointed..

i have ordered on 17 september 2013 , a Casual hamper for Men-UK 7 which includes
1. LYDC LONDON BLACK SHOES
2. LYDC LONDON BROWN SHOES
3. Austin Polo Sunglass
4. drum bag
5. Globalite Socks Set (2 pairs)

under the order no.[protected] and AWB[protected]
br...

order no.[protected] Product detail: 18712494 Book ISBN#:[protected] Book Title : Tarot in the Spirit of Life {with 22 Pucnh-out Cards} I ordered, prepaid order, the above book on 6th September 2013 with a delivery promise of 7 working days, but there was no news then I sent e mail to the custer server till today i have not received any reply, SUCH A CARELESS CUSTOMER SERVICES!!!! Today I received the book but without the card....

Hello sir I m Narender from karnal , hry . I purchase
Mob spice mi 502 from h s 18 . I recived my mob . On
Order no [protected] on date 09/09/13 . On same date
I complaint on hs the mob memory useable on 147 mb
But on tv add he say 512 mb memory . My complaint no 84959291
& also headphone r defective one speaker not work .I complaint
Again on same day. But tiil date 11/10/13 not slove my br...

Sir / Madam, With reference to attached Invoice Reference No.[protected]CASH ON DELIVERY) has been delivered on last Sunday. This is to inform you that in parcel three items were found defected and same reported to your customer care executive on same day i.e. Sunday 1.09.2013. Still these items are not replace yet from your side beside several reminders / complaints were registered on daily basis on your customer care numbers . We...

REPLACEMENT OF MOBILE OR REFUND OF MONEY WHICH EVER IS POSSIBLE FROM HOMESHOP18.COM Replacement of KARBONN A25 ANDROID MOBILE PHONE WHITE, Ticket No.[protected], Invoice No. BLR/082013/9822, Order No.[protected], sub order no. 62208991 dt 24.08.2013 WE HAVE done advancement payment to home shop 18.com for online purchase of KARBONN A25 ANDROID MOBILE PHONE WHITE. PHONE was NOT GETTING STARTED EVEN AFTER KEEPING FOR CHARGING . TALKED...

I have ordered (order no :[protected] two product in a same order and the product quaity is not good and one product was damanged .i returned both the product in a same box and homeshop (aromax) courier service person came and collect .. after 4 days only one product amoun got credited and other one (rs :458) other product amount rs (1566). i raised complaint[protected] also .but still money is not refund ....

What the hell is this? On 3rd of September I got an SMS stating "Dear VINEET, Ref. your order No.[protected], your refund cheque vide 137620 of Rs. 1999.0 has been prepared and will be shipped in 1 - 2 days". Today I get another message stating "Dear VINEET, Ref. your order No.[protected], we have dispatched your refund cheque vide AWB D 82874149 through HS18 (FF). Please expect the delivery of the same in 2-3 days ". Does...

Respected sir my name is Ram kishore I done online shopping on August 23rd In Home shop18. But till I didn't get my product(watch). And also the customer care staff nt respondig correctly. So please make me justice in this case. Order no.[protected] DTDC Corier no. X02713612...

hello sir/maa'm i want to say that i have ordered a book on 14th aug. on homeshop18 by the order no. [protected]. and they have not dispatched my order till now and i requested them to cancel my order and return me my money, yet they are not listening for that too. in this condition i can't buy another book too or can't leave that too. please help me out thank u neeraj rani...

i have ordered the Garment Steamer-Purple on 16th aug'13 under order no.[protected] for rs 1490 & same was delivered within assigned time,but what was shown on tv was totally different from actual & within 2 days i called home shop 18 for return of this product & they raised complaint & no body from their courier agncy picked up the product as per their commitment, i have called more than 10times but everytime thay say...

Dear Sir i am durgendra singh from ghaziabad , last month i had ordered a SONY MICRO VAULT 16 GB (Model: USM 16 GQ in aluminum body order no[protected] .but on opening the parcel. I was shocked that Homeshop18 sent me different model: SONY MICRO VAULT 16 GB (USM 16 GU /BC in fiber) which market value is maximum 700 RS whenever my order was SONY MICRO VAULT 16 GB (USM 16 GQ in aluminium) which market value is 900 to 1000 RS. this is forth...

I have been ordered for a mobile flip cover for Samsung S Duos (Navy blue color) on thursday night i.e., on august 29th 2013. As per that it should be delivered within 4 days.But still i have not got any information regarding the delivery date and all. This is a very disgusting thing which has made me to decide not to purchase anything in Homeshop18 store in future....

RES.SIR, WITH DUE RESPECT I WANT TO POINT YOUR ATTENTION TOWARDS THE CUSTOMER SERVICE SUPPORT OF THE WELL POPULAR SHOPPING SITE "HOMESHOP18". I HAVE BOOKED A COMBO OFFER OF WEAVES 5 PIECES BEDSHEET COSTING RUPEES 3499 ON 14TH OF AUGUST,ORDER ID[protected]. THEY DELIVERED THE PRODUCT ON RIGHT TIME BUT NOT RIGHT PRODUCT WHICH I HAVE ORDERED,,THEY HAVE SENT A TOTALLY DIFFERENT ITEM,WHICH WAS THEIR FIRST BLUNDER, ...

I have booked Nokia lumia 520 on 9th August - 2013. The order was placed and it was communicated the phone will be delivered before 15th-August. But the same did not happed later i was told stating the phone is on exchange offer, since there was no phone from my end available for exchange they cancelled my order. When i checked in the website the status was not cancelled. In the mean time money was deducted from my Account. After mulitiple...

Hi Team,

I have orderedbooked Shoe hamper (of size-9) on Homeshop18 (1st time) via mobile on Cash Delivery mode on 20th july.

I recieved the product on 2-aug-2013 and I found quite big size and again placed order of size-8 on same day through [protected].

Since then i was following with Cust Exe. daily and got same answer as it has been reshifted or will take 2-3 working days or i have placed complaint.br...

I HAVE GIVEN ORDER OF SHOES ON 29.08.2013 ORDER NO IS[protected] AT 03.12 P.A. I HAVE NOT RECEIVED TILL DATE MY ORDER. SO THAT I HAVE REPEATED PROBLEM TO ME. SIR I HAVE REQUEST TO YOUR AUTHORIZED PERSON TO ME. BUT NO PROPER SERVICES RECEIVED FROM YOUR COMPANY TO ME. SO THAT I HAVE RECEIVED MY ORDER AS SOON AS POSSIBLE DATE.MY CONTACT NO IS [protected].OTHER WISE I HAVE GIVEN TO CONSUMER COURT....