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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
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HomeShop18 reviews & complaints page 145

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Q
qa.vikasjain
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Quality Product

Address:Ghaziabad, Uttar Pradesh

My mother (Mrs. Sneh Jain) had purchased a jewellery item from HomeShop18 TV program by phone order. Order number is[protected].
I received the product and when she used it, she found the product is not of good quality. I placed a complaint (complaint number[protected] on 3rd of May that product quality is not good and the plating of the item removes from place to place. On 4th may I received a call from Priyanka (escalation deprtment)...
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H
harshpratap2005
from Ujjain, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Homeshop18 and DTDC cheated and Eated my Hard Earned Money. No Delivery of product after 1 Month

Address:Gwalior, Madhya Pradesh

Dear Sir,
I ordered product an Product from Homeshop18.com on 5th April 2013 an paid 12,601/- (ORDER NUMBER[protected]. Company fail to deliver product till Date. They given me shipment details of DTDC Courier AWB No: X02024382 on Thursday, April 11, 2013. The Courier Tracking Details at DTDC Website showing consignment in Nagpur since 12 April 2013.

Till date I am not in receipt of the ordered Item. I complaint...
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harshpratap2005
from Ujjain, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Homeshop18 delivery Second hand product without company packing and Accessories and now not replacing product

Address:Gwalior, Madhya Pradesh

Dear Sir,
I bought Neutronext Circular Saw - NXC-7 from Homeshop18.com on 10th April 2013. My order ID is[protected]. They sended me secondhand product having wear and tear and also without company packing and also without complete standard Accessories, They even didnot sent the Blade that is required for using the product.

I complaint them in within 24 Hours, with complete details of item receive. They replied...
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S
sampath kumari
from Delhi, Delhi
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t shirts are in wrong measurement

Address:Kurnool, Andhra Pradesh

i had orderered 9 tshirts M-SIZE 107 is chest size on april 2013 but they delivered me 120 chest size
it is one of the bad expirence from online shopping,but i make shopping on pepperfry,ebay,shopclues they delivered correct items,
home shop 18 one of the worst site i near make shopping in that site,HOME SHOP 18 IS FRAUD SITE DONT BUY ANYTHING FROM THAT.BEWARE
DANGEROUS SITE ,THEY DOES NOT PROVIDE ANY HELP....
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M
mith655
from Phalodi, Rajasthan
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replacement of lenovo ideapad A2107

Address:Mumbai City, Maharashtra

I amit mondal, am a member of Indian Armed Forces (INDIAN NAVY) and presently at Indian Ship Kunjali.
I had place an online order for purchase of Lenovo Ideapad A2107 WIFI+3G DUAL SIM Android 4th on feb 2013 at a total cos of Rs 14, 450.00 (rupees fourteen thousand four hundred and fifty ony,
However, it has come to the notice that the above item received is aduplicate item, as the serial number pertaining to the above item...
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P
Piyush Chaurasia
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery faulty product

Address:South Delhi, Delhi

Dear Sir/Madam,

I have purchased Godrej 185 L Direct Cool Refrigerator GDE 195 BX1 on Sunday, April 21, 2013 which is delivered to me in faulty condition. As per instruction given in user manual I installed it. But the refrigerator did not work. I communicated this problem to Godrej customer care. Technician came and inspected the refrigerator and told me about the grave fault in it.
Then immediately (24th April, 2013)...
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D
Debasish Khound
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Damaged Item supplied

Address:Jorhat, Assam

I buy a mobile dual SIM handset KARBONN A12 at the Rs. 7690.00 paid by VISA from HOMESHOP 18 by the order no[protected] & sub order no 56333049. My order date was 31 Mar. 2013. After received the item when I going to install the battery and SIM I found that the middle pin of battery input is broken and the SIM slots were not as their specification. I found one GSM slot and another other was WCDMA. But as HOMESHOP18 specification both...
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M
Micky Rangani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Still Not Received the Product

Address:Ahmedabad, Gujarat

Sorry i forgot to provide information about my order.

My order information:

My order id is[protected].

And Sub Order id mensioned Below.

Sub Order No.[protected] Lux Magical Spell Deodorant 150 ml - Pack of 3
Sub Order No.[protected] Lux Loving Touch Deodorant 150 ml - Pack of 3
Sub Order No.[protected] Lux Sweet Petals Deodorant 150 ml - Pack of 3

I...
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V
Vikash Kumar Jha143
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service

Address:Gurgaon, Haryana

Its really painful exp with home shop 18..dear mr sundeep,you are the ceo,,but you don't know that how a cust is facing a problem from last 20 days..your all teems are such a black spout upon homeshop18,making foooool and Cheaet with the custome is now your occupation.its such the mater of dreadful exp with u..my order no is[protected],i orderd for a maxtoouch tablate,i got it,but due to product quality issue I made a complain for refund,...
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C
cheated_by_homeshop18
from Bengaluru, Karnataka
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Sent an incorrect size product and company is not ready to refund

II ordered a shirt for my 5 year old kid. Order Number[protected]. Sub order number[protected]. The shirt size was 5-6 years however it did not fit my kid at all. So I raised a complaint with them and they simply closed the complaint after 4 days saying the tried calling me at my number. However I never received any call. Now they are adamant that they will not refund or replace the item.

In that order I ordered more than...
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S
swordfish12
from Mumbai, Maharashtra
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refund not given

Address:Hyderabad, Andhra Pradesh

i ordered for a laptop bag,since i dint get what i ordered, i was told ti send the bag back in exchange for a refund..... it has been 2 months now and they havent refunded the amount of Rs 690. they have given a fake transaction id telling that the refund is over, but my bank has told me that the number is invalid. each time i call them, they put me on hold. please look into this matter....
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T
Tanay De Karmakar
from Gumia, Jharkhand
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have not received the refund

sir.i ordered a princeware product (order no.[protected] priced rs.386.00 on homeshop18.com on 20 march,2013.i paid for it through debit card of united bank of india.it should be shipped within 4 days,though it was not.then i asked them via facebook.com about its status.but it was cancelled by themselves on 30th march.they said that they have reverted my payment.but it was not refunded to my account. i asked them for three times and waited...
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K
Kundan Kishore Dubey
from Nagpur, Maharashtra
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NON DELIVERY OF KIDS LAPTOP

Address:Patna, Bihar

MY EMAIL:[protected]@YAHOO.COM
MY PHONE NO:[protected]
I BOOKED A KIDS LAPTOP FROM HOME SHOP18 BUT IT IS NOT DELIVERED YET.PLEASE DELIVER THE ITEM AS SOON AS POSSIBLE.THE BOOKING DETAILS AND BILL DESK PAYMENT DETAILS ARE AS FOLLOWS
MSBI[protected]IGH7147273 TRANSFER TO [protected] BILLDESK TRANSACTION A 499.00
16-Apr[protected]Apr-2013) TRANSFER CREDIT
INB TV 18 Home Shopping Netwo TV_HOME_SHOP Payment...
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A
AshokIndb
from Bhopal, Madhya Pradesh
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After sell no guarantee of product

Address:Delhi

Guys,

Be careful while shopping from HomeShop18, Just do not shop by seeing attractive demo/ad on TV. I bought USHA Sew Light machine (Order no.[protected] which is not as good as it was shown in TV demo. Even my new machine is not stitching well , new machine got bobbin problem & loose thread is coming from bottom side. When I spoke to Home Shop 18 Guy(Prashant) I was asked to call USHA customer care center &...
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S
sanjay.kverma
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service

Address:Hyderabad, Andhra Pradesh

I ordered one GSM mobile under super deal and later came to know that the mobile is really bad and I immediately submitted ticket to cancel the order. I submitted ticket and spoken to executive too. They told that yes it will be cancelled and I should not worry about. Next day I got an SMS that item is shipped. Despite of repeated attempts to cancel the order they didn't listen to me and shipped item which I never wanted.
br...
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A
anishshah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong commitment

Address:Ahmedabad, Gujarat

I have place an order for xolo Q800 on 05/04/2013 in their discount scheme after placing order they call me & said that your order will delivered in 5 to 6 working days & after 5 working days they call me again & said that we do not have stock so we will cancel your order so this type of poor service give from www.homeshop18.com. so I request to them do not give any fake commitment to customer if you provide this kind of poor...
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R
ravic88
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund - Fraud by HS18

Address:Rajasthan

Hi Team,

I am writing regarding refund for order number[protected] amount 6426. I booked it on 5th April 2013 of anniversary day of Homeshop18. Site was offering 50% off coupon but when I applied coupon and made payment via credit card it got failed, when I chose net banking it deducted my whole amount 6426. I called on customer care and reported issue, customer executive informed me that they have some technical issue and...
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M
mukulgautam
from Noida, Uttar Pradesh
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Delay in product delivery

Address:Ghaziabad, Uttar Pradesh

This is regarding my order no[protected] which is yet to be delivered as i ordered it on 5 april 2013 and it is still in being processed and after calling to homeshop18 customer care they always said we will update by EOD but it is pathetic that i haven't received any call from there end.I need compensation due to delay delivery and order to be delivered with in 2 working days,as today is 7th day since date of buy date.
Homeshop18...
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M
meowsdfg
from Delhi, Delhi
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Different Product Delivered

Address:Delhi

I had placed an order for "Kilkari Girl's Blue Salwar Suit" on April 7, 2013 on Homeshop18. But the product I have received is totally different in every aspect. It is even missing the dupatta and is a very ordinary top and pyjami. It is of a very poor quality and pink in colour. I have filed Complaint Ticket Number 81122763 on their website but they are just ignoring it and not giving any reply. My order number was[protected]....
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A
Afshan Fareed Khan
from Robertsonpet, Karnataka
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cheque refund

Address:Bangalore, Karnataka

As my order was cancelled due to unavailability of stock ,i need my cash back through check in the name of AHMED KHAN,I AM enclosing my license
xerox for identification,
thanking you,
Ahmed khan...
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